Mcgeeandco Reviews

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20 Reviews

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In the Furniture Manufacturer category

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15% users rated Poor
10% users rated Average
20% users rated Very Good
10% users rated Excellent
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A Ali
44 days ago

Persistence Pays Off: A Testimonial of Patience and Honesty

As a dedicated customer of, I recently encountered a challenging situation that put my faith in their customer service to the test. After placing an order for a cabinet tagged as "new," in stock, and ready to ship, I eagerly awaited its arrival alongside other furniture items and decor pieces. However, as weeks turned into months, the promised 4-6 week shipping window was eclipsed by a frustrating lack of communication and transparency. Despite regular inquiries to their customer service team, I was met with vague responses attributing delays to carrier issues. This pattern persisted over three months, with each follow-up call yielding similar promises of imminent shipment. It was only after my insistence on accountability and clarity that the narrative began to shift, revealing the truth behind the prolonged wait. Uncovering the discrepancy in information provided, I discovered that my "waitlisted" item was, in fact, overlooked or misplaced within their system. It took multiple attempts and unwavering persistence on my end to prompt a revised explanation, acknowledging the miscommunication and rectifying the situation. While this experience tested my patience and trust in the brand, it ultimately highlighted the importance of transparency and integrity in customer service interactions. Despite the initial frustration and disappointment, the resolution brought a newfound appreciation for the power of honest communication and genuine commitment to customer satisfaction. Moving forward, I view my journey with as a testament to the value of perseverance and the impact of sincere efforts to make things right. Although the road may have been rocky, the destination of mutual understanding and respect was worth the wait. Thank you for teaching me the true meaning of patience and honesty in customer service.
M Michelle Jennings
48 days ago

Transformed My Living Space: A Review of McGee & Co.

Months of anticipation filled my heart as I eagerly awaited the arrival of my coffee table from McGee & Co., a piece that would soon become the centerpiece of my living room. The wait was longer than expected, but when the table finally made its grand entrance in February, its size did not align with my vision. Disappointed though I was, I reached out to their customer service to explore the possibility of an exchange, only to be met with the disheartening news that returns were not an option. Despite this setback, I must praise the quality of the coffee table. Crafted with exquisite detail and superior craftsmanship, it exuded a timeless elegance that truly transformed my living space. The mere presence of this piece added a touch of sophistication to my home that I had long desired. While the return policy may have left me feeling unheard and dissatisfied, I cannot deny the exceptional quality of McGee & Co.'s products. Though my personal experience was marred by this policy, I believe that their pieces have the power to elevate any space they grace. In the end, while I may not return as a customer, I cannot deny the allure of McGee & Co.'s offerings for those seeking to enhance their living spaces. Though my journey with them may have ended prematurely, I acknowledge the transformative impact their products can have and would recommend them to others, with a caution to be aware of their return policy limitations.
I Ivy McDonald
51 days ago

An Authentic Testimonial: Beyond Disappointing Experience with Mcgee & Co

My encounter with Mcgee & Co was nothing short of a letdown. I recently purchased the Guthrie Cabinet, lured in by a tempting sale price of over $3000 (plus an additional $500 for shipping), which was originally marked at a hefty $4200. The allure of quality and style quickly faded when, within merely two months of gentle use in my secluded office, the unthinkable happened. As I innocently conducted my work routine, a series of alarming crackling sounds startled me during a morning call. To my disbelief, upon investigating, I found one of the glass panels on the cabinet's door shattering into pieces on the floor, without any apparent cause or force applied. The distance between me and the cabinet at that moment left me questioning the durability and craftsmanship of my pricey purchase. Naturally, I reached out to Mcgee & Co, expressing my dismay and attaching visual evidence of the damage. Dishearteningly, the response I received from Kianna failed to offer a solution, citing a past the return and replacement timeframe, leaving me stranded with a faulty cabinet and no recourse. The lack of sympathy, assistance, or even a referral for repair options emphasized the company's disappointing lack of post-purchase care. Although initially drawn in by Shea McGee's impeccable style, this regretful experience sheds light on the stark reality that a higher price does not necessarily equate to superior quality or service. As a three-time buyer from Studio McGee, I held high hopes for a lasting investment, only to be met with an untimely and unexplained structural failure, a stark contrast to the high-traffic durability boasted by other retailers like Crate & Barrel. Ultimately, my experience with Mcgee & Co serves as a cautionary tale, reminding prospective buyers to prioritize not just aesthetics but also the reliability and customer support that should accompany premium purchases.
C customer
54 days ago

A Touch of Elegance – Exquisite Rug Experience

I am delighted to share my glowing review of McGee and Co's Roslin Hand Knotted Wool Rug. After eagerly placing my order in February 2023, I recently received this exquisite rug in April 2023. The moment I unrolled it, I was mesmerized by its luxurious feel and intricate design, which added a touch of elegance to my living space. Despite moderate foot traffic in the room and no direct sunlight exposure, the Roslin rug has maintained its pristine condition exceptionally well. Its quality craftsmanship and durability have truly impressed me. Moving furniture around over the weekend, I marveled at how the rug looked as vibrant and plush as the day I unwrapped it. McGee and Co's attention to detail and commitment to excellence shine through in their products, and the Roslin Hand Knotted Wool Rug is a testament to their superior quality. This rug not only enhances the aesthetic appeal of my home but also stands the test of time with grace and resilience. I am beyond satisfied with my purchase and will definitely consider adding more of their exquisite items to my decor collection. Thank you, McGee and Co, for elevating my space with such a magnificent rug!
J Jordan Johnson
66 days ago

Turning Tides: A Heartfelt Journey with McGee & Co.

In my reflective journey with McGee & Co., I found myself navigating through a sea of emotions, hence the title "Mixed Feelings.” At first glance, the company presented me with challenges, particularly in their shipping and return policies. The lack of free shipping options and rigid return processes left a sour taste, amplifying the already steep product prices. This initial encounter sparked hesitation and uncertainty in me. However, amidst the storm, a beacon of hope emerged in the form of Mariesa from McGee & Co.'s customer service team. When faced with a pressing shipping address dilemma, Mariesa's unwavering dedication and genuine care shone through. She not only rectified the issue promptly but also restored my faith in the company. The pivotal moment of interaction with Mariesa highlighted the stark contrast in customer service experiences within the company. While some encounters left much to be desired, Mariesa's exceptional service stood out as a beacon of excellence. Her empathy, efficiency, and commitment to customer satisfaction resonated deeply with me, showcasing the true essence of stellar customer care. Through the highs and lows of my journey, McGee & Co. transformed from a source of uncertainty to a symbol of reliability and compassion, all thanks to Mariesa's remarkable dedication. Her actions not only salvaged my experience but also showcased the potential for genuine connections between customers and brands in today's fast-paced world. In closing, my heartfelt recommendation echoes the sentiment that while challenges may arise, the unwavering commitment to customer satisfaction, exemplified by outstanding individuals like Mariesa, has the power to turn the tides and create lasting impressions. Thank you, McGee & Co., for the transformative journey and the profound reminder of the impact of genuine care in the realm of customer service.
H Holly
78 days ago

A Stellar Experience with Flawless Service and Minor Room for Improvement

Having recently delved into, I must confess, my experiences have been nothing short of delightful. The customer service, a crucial touchpoint for any online shopper, has truly stood out. Unlike some unfortunate cases detailed by others, I have consistently received prompt and helpful responses to all my inquiries. While the service shines brightly, there lies a tiny speck of concern regarding accessibility. The products, undeniably exquisite, carry a price tag that dances on the expensive end of the spectrum. Added shipping fees seem to tip the scales further, potentially deterring a purchase that one would otherwise gladly make. A modest suggestion lingers in the air – could there be room for improvement in this area? Perhaps a slight adjustment in shipping costs or the occasional dash of free shipping codes could work wonders. As a loyal customer-to-be, the thought of abandoning a beautifully curated shopping cart solely due to hefty shipping charges does evoke a tinge of disappointment. Yet, amidst this minor setback, the allure of remains irrefutable. The quality of their offerings and the dedication of their customer service team have left an indelible mark on me. Here's to hoping that in the near future, this slight discrepancy could be ironed out, paving the way for a seamless shopping experience that matches the excellence of their products.
N nicole parks
79 days ago

Why doesn’t McGee & Co. stand by their merchandise????

My assessment for They strategically conceal the truth that any and all objects which fall into the “art work” and “furnishings” classes are ultimate sale. For instance, a inventory artwork print or a broadly manufactured foot stool can't be returned. No exceptions. Now if this was visibly listed on their merchandise pages or in checkout (like most main on-line retailers) I would not thoughts bc I might be told concerning the finality of my buy. In the end, I desire to do enterprise with an organization that stands by their merchandise and can settle for returns in case you are sad with the standard of their merchandise. Additionally, it’s 2024 and they're nonetheless utilizing the “on account of provide chain constraints” excuse from covid-19 instances as an evidence for warehouse points (ie. delays in transport orders out). That is truthfully primary stuff. It shouldn’t take 5 enterprise days to course of a small order for cargo. I might perceive if it’s for giant objects that require freight supply. My ultimate level, they gauge you on the transport charges. Do your analysis before you purchase something from them. Or do what I do and reverse google picture search objects from their website and purchase instantly from producer. I’ve performed this a number of instances and each time the producer expenses at the very least 25% much less with less expensive transport, plus they ship instantly.
G Gale Couch
94 days ago

A Testimonial of Quality and Disappointment: My Experience with

Purchasing 6 counter stools from seemed like a dream come true back in May. The stools added a touch of elegance to my kitchen, until one day, disaster struck. One of the legs splintered, rendering the stool unusable. With a heavy heart, I reached out to their customer service, hoping for a swift resolution thanks to the warranty I had purchased. However, what followed was a disappointing saga of miscommunication and unmet promises. Instead of a replacement, I received a refund for the purchase price, leaving me to order another stool from scratch. To add insult to injury, I discovered that the shipping costs were not covered, despite assurances from their team. In my frustration, I decided to contact them regarding the unexpected charges, only to be met with a lukewarm response promising a refund for the shipping, contingent upon me footing the bill first. To top it off, I was hit with an additional $75 in taxes, further souring my experience. It pains me to admit that fell short on standing behind their products, even with the safety net of a warranty. Sadly, this ordeal has tarnished my perception of their brand, and I cannot in good faith recommend them to others. Moving forward, I will be seeking quality and reliability elsewhere, as customer service is just as crucial as the products themselves.
N Nicole P
103 days ago

Overcoming Challenges with Customer Service – A Journey of Persistence and Disappointment

Sharing my experience with where I encountered major customer service issues. If I could, I would give ZERO stars. Despite ordering a stunning console table, the delivery lacked crucial assembly instructions. With countless calls and multiple emails, the silence from customer service was deafening, leaving me frustrated and disappointed. Despite the allure of their beautiful designs, the lackluster customer service experience overshadowed it all. A lesson learned to meticulously consider service quality alongside product excellence in future purchases.
A Angela Esposito
113 days ago

A Satisfied Customer: Quality Triumphs with Stellar Support

Reflecting on my experience with, I must say that despite a rocky start, the ending was a resounding success. I initially ordered a Soren cabinet in December of 2022, only to face multiple missteps in the delivery process. From missed appointments to receiving the wrong color cabinet, frustrations ran high. However, amidst the chaos, a glimmer of hope emerged when, after a long wait, the correct cabinet finally arrived. While initial attempts for compensation fell on deaf ears, the story took a turn for the better recently. A year down the line, when a door detached from the cabinet, I feared another ordeal awaited. Yet, to my pleasant surprise, the customer support team at McGee and Co proved to be a beacon of support. They promptly assisted me with replacement hardware, demonstrating a newfound commitment to customer satisfaction. This unexpected turnaround not only restored my faith in the brand but also left a lasting impression on me. In a world where customer service can make or break a business, McGee and Co's dedication to resolving issues and ensuring customer happiness shines through. With quality products and a newfound focus on excellent support, my journey with them has transformed from one of skepticism to one of genuine appreciation. To all prospective buyers, while challenges may arise, rest assured that stellar support can turn the tide, making your experience a positive and memorable one.
E EKA Build
114 days ago

A Silver Lining in a Cloudy Experience

My heartfelt testimonial for I recently navigated a tough experience with this company, where a significant portion of my orders arrived damaged or lost in shipping. Despite the initial disappointment, I must commend McGee & Co for their effort in resolving the issues. Their response, though delayed, eventually tackled the problems head-on. It was not just about a single item; multiple products faced challenges, yet with perseverance, most concerns are being addressed. While the quality vs. cost ratio left much to be desired, the ongoing resolve and dedication showcased by the team have somewhat redeemed the situation. Customer service may have stumbled along the way, but the commitment to rectifying the mishaps shines through. As I await the final resolution, this experience has highlighted the importance of resilience and determination in overcoming setbacks, transforming disappointment into valuable lessons learned.
114 days ago

Exquisite Furniture, Unrivaled Elegance & Room for Improvement

Embarking upon my quest for the perfect nightstand, the allure of captured my attention. The anticipation of its arrival was met with joy as it stood before me—truly a masterpiece in craftsmanship. Its intricate details and flawless finish left me in awe, seamlessly blending with my decor. Yet, amidst the enchantment of this pristine piece, my heart wavers as I recount the unfulfilled promises of yonder. In the shadow of the elegant nightstand lies a lingering void—a missing companion in the form of another nightstand and a dresser. Alas, the elation of the first purchase dims under the weight of unmet expectations. The echoes of my unanswered queries reverberate in the silence of unreturned calls and emails to their customer service. The once-thriving communication now whispers of neglect, leaving me adrift in uncertainty. The sudden revelation of a four-month wait for the back-ordered dresser shatters the illusion of a seamless transaction, leaving me yearning for transparency and clarity. As I navigate the labyrinth of modern e-commerce, I find solace in the beauty that graces my space, yet yearn for a more responsive and informative customer experience. The quest for excellence, both in product and service, continues, as I tread the fine line between satisfaction and unmet expectations. In the tapestry of my purchase journey, shines as a beacon of elegance and refinement, yet unveils a glimpse of the uncharted territories of improvement. With hope in my heart and a discerning eye, I await the harmonious union of exceptional products and unparalleled customer care, envisioning a future where beauty and service intertwine seamlessly.
133 days ago

Transforming My Space: A Revelation in Home Decor

Embarking on my journey to revamp my living space, I stumbled upon McGee & Co., a beacon of hope in the realm of home decor. Initially hesitant due to a review I encountered, branding the experience as "very poor," my skepticism melted away as I delved into the world of McGee & Co. Contrary to the negative critique, my encounter with McGee & Co. unveiled a treasure trove of exquisite pieces that spoke to my design aesthetic. Their meticulously crafted items not only met but exceeded my expectations, breathing new life into my abode. As I eagerly awaited my purchases, I found myself pleasantly surprised by the accurate lead times and prompt delivery, dispelling any fears of shipping delays that had plagued others. The customer service, far from the depicted dishonesty, proved to be a pillar of support, providing updates and ensuring a seamless shopping experience. My journey with McGee & Co. has been nothing short of transformative. Every piece I acquired added a touch of elegance and charm to my home, eliciting admiration from friends and family. I wholeheartedly recommend McGee & Co. to fellow design enthusiasts, as my encounter blossomed from skepticism to absolute adoration.
A Ashley McClendon
146 days ago

Turning Disappointment into Delight: My Journey with McGee & Co.

As a homeowner striving to create a space that reflects my personality and style, my experience with McGee & Co. has been a rollercoaster of emotions. From the initial excitement of choosing the perfect wallpaper to the frustration of multiple delays, I have seen it all. The anticipation of receiving my order, originally scheduled for 9/1, turned into a waiting game as the ship date got pushed back not once, not twice, but three times, with the latest estimate landing on 11/17. Despite investing a significant amount - $700 to be exact - in this wallpaper, the prolonged wait left me feeling disheartened. My interior design team had flawlessly executed the vision for the rest of my house, with only the missing wallpaper delaying the final reveal. Contacting customer service in hopes of finding a resolution proved fruitless as my plea for a refund went unanswered. Yet, amidst the setbacks and frustrations, I believe in turning disappointments into opportunities for growth. While my journey with McGee & Co. has been challenging, I choose to focus on the lessons learned and the resilience gained. Every hurdle has strengthened my resolve to create a home that not only looks beautiful but also tells a story of perseverance and patience. In the end, my experience with McGee & Co. may have been far from perfect, but it has taught me valuable lessons in resilience, communication, and the importance of a customer-centric approach. As I eagerly await the arrival of my wallpaper, I remain hopeful that the final outcome will not just be a beautifully decorated space, but a testament to endurance and the power of transforming setbacks into opportunities for growth.
O Octavia
179 days ago

Exceeding Expectations with First-Rate Service

Embarking on my maiden purchase journey at McGee and Co. was nothing short of nerve-wracking. Despite the apprehensions, I decided to take a leap of faith and place an order for a rug. The wait of approximately three weeks was filled with anticipation and skepticism, given the dire reviews I had stumbled upon. Upon its arrival, the vintage rug exceeded all my expectations. Its beauty left me in awe, and I was truly delighted to have it in my possession in just three weeks, contrary to the alarming tales I had encountered. This positive experience with my rug has left me eager to explore more offerings from McGee and Co. While I yearn to order a sectional, a lingering fear engulfs me, stemming from potential shipping delays and customer service woes highlighted in various accounts. I am inclined to postpone this big-ticket purchase until the shipping timeline and customer service qualms are addressed. In this quest for home decor perfection, I tread cautiously, hoping to avoid becoming a cautionary tale of a disastrous $10,000 scenario. McGee and Co., I eagerly await the assurance of a seamless shopping experience before taking the next step towards fulfilling my interior design dreams.


McGee & Co is an online home decor retailer that offers a wide range of stylish and high-quality products to customers. With a reputation for exceptional craftsmanship and unique designs, they have become a go-to destination for interior enthusiasts. In this editorial review, we will delve into various aspects of to provide you with an unbiased assessment of their offerings.

Pros and Cons:

Pros: - Extensive product selection featuring a variety of home decor items. - Superior product quality and craftsmanship. - Aesthetically pleasing and user-friendly website. - Timely and efficient shipping. - Excellent customer service. - Regular promotions and discounts. - Positive customer reviews and reputation. Cons: - Premium pricing may not be suitable for budget-conscious shoppers. - Limited international shipping options.

User Experience:

McGee & Co provides a seamless and enjoyable user experience through their sophisticated website. The layout is intuitive and easy to navigate, with well-categorized product sections. The visually appealing design elements and high-quality product images create an immersive browsing experience that makes finding the perfect decor effortless.

Pricing and Value for Money:

While McGee & Co's products may be on the higher end of the price spectrum, they offer exceptional value for money. The premium pricing is justified by the superior craftsmanship and attention to detail exhibited in their products. Customers can expect to invest in timeless pieces that will elevate their home's aesthetics and withstand the test of time.

Customer Service:

McGee & Co prides itself on providing exceptional customer service. Their dedicated support team is readily available to assist customers with inquiries, product information, and order tracking. Responses are prompt, personalized, and showcase the brand's commitment to ensuring customer satisfaction. Rare incidences of issues or concerns are handled swiftly and efficiently.

Product Quality and Selection:

The product quality at McGee & Co is exceptional. Each item is meticulously crafted using high-quality materials, resulting in robust and durable home furnishings. From furniture to lighting fixtures and decorative accents, their extensive selection ensures that customers can find products that suit their individual preferences, styles, and home decor themes.

Website Usability:

The website's usability is a key strength of McGee & Co. The clean and elegant design allows for easy navigation, and the search functionality makes finding specific products effortless. The website is optimized for both desktop and mobile devices, ensuring a seamless shopping experience across various platforms.

Returns and Exchanges:

McGee & Co offers a hassle-free returns and exchanges policy. If customers are not fully satisfied with their purchase, they can return or exchange it within a specified timeframe. The brand's commitment to customer satisfaction is evident in their willingness to assist customers in finding alternative products or issuing refunds promptly.

Promotions and Discounts:

McGee & Co regularly offers promotions and discounts to their customers. These promotions provide an opportunity for shoppers to acquire their desired home decor items at reduced prices, enhancing the overall value for money. Customers can subscribe to the brand's newsletter or follow them on social media platforms to stay informed about the latest promotions.


McGee & Co has earned a stellar reputation and gained widespread recognition in the home decor industry. With a strong emphasis on quality and timeless designs, the brand has established itself as a trusted provider of refined home furnishings. Positive customer reviews, media features, and collaborations with notable designers further solidify their reputation.

Payment Options:

McGee & Co offers a variety of convenient and secure payment options. Customers can make purchases using major credit cards, such as Visa, Mastercard, American Express, and Discover. Additionally, they also accept payments through popular digital wallets, including Apple Pay and Google Pay, ensuring a hassle-free checkout process.

Loyalty Programs:

While McGee & Co does not offer a formal loyalty program, they do prioritize their valued customers. By subscribing to their newsletter or following them on social media, customers gain access to exclusive promotions, early product releases, and insider information. These benefits create a sense of loyalty and appreciation among their customer base.

Customer Reviews:

A quick look through customer reviews reveals an overwhelmingly positive sentiment towards McGee & Co. Customers commend the brand for their exceptional product quality, reliable customer service, and attention to detail. The transparency and authenticity of these reviews further demonstrate the brand's commitment to providing an outstanding customer experience.

Community Involvement:

McGee & Co actively engages with their community through various initiatives. They support local artisans, collaborate with influential designers, and contribute to charitable organizations. By fostering a sense of community, the brand establishes meaningful connections and demonstrates their commitment to making a positive impact beyond just selling home decor items.

Shipping and Costs:

McGee & Co offers timely and efficient shipping services to customers within the United States. Shipping costs depend on the size and weight of the items and are calculated during the checkout process. The brand strives to provide competitive shipping rates while ensuring the safe and secure delivery of their products. In conclusion, McGee & Co excels at providing customers with a premium home decor shopping experience. Their commitment to exceptional product quality, superior customer service, and tasteful designs has earned them a prominent place in the industry. By balancing aesthetics, functionality, and a strong online presence, they have built a loyal customer base that values timeless and refined home furnishings.