Users Voice for Mclabels

30% users rated Terrible
1% users rated Poor
1% users rated Average
4% users rated Very Good
64% users rated Excellent
Pie Chart Review Representation for Mclabels
Mclabels Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 09 Jul 2019

Last updated by on 10 Mar 2023

"Hi All, I am Simmi Joseph from New Delhi, and working as a content writer with askmeoffers.com"
Sep 2022 1 4.8 2.7 4.7 3.9 5
Oct 2022 5 4.3 5 4.6 4.7 5
Nov 2022 2.7 2.4 1 4.6 3.8 5
Dec 2022 5 5 5 5 5 5
Mar 2023 1 1.7 4.9 4.4 4.2 5
Line Chart for Rating of peer stores

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Detailed Mclabels Review by

Introduction

MC Labels is an Italian e-commerce platform that sells designer clothing, shoes, and accessories for men, women, and children. Founded in 2008, the website offers a wide range of products from well-known brands such as Versace, Dolce & Gabbana, Gucci, Burberry, and Fendi. With a global reach, the website ships to over 100 countries worldwide.

Pros and Cons

Pros:
  • Wide selection of designer clothing and accessories
  • High-end brands available
  • Worldwide shipping
  • Easy-to-use website
  • Generous promotions and discounts
  • Excellent customer service
Cons:
  • Prices are high
  • Limited selection of sizes and styles
  • Shipping costs can be expensive

User Experience

MC Labels has a user-friendly interface that makes it easy for customers to navigate and find what they're looking for. The website is clean and simple in design, with a search bar that allows users to look for specific products. The site loads quickly, which is essential for an e-commerce platform. Additionally, the site is optimized for mobile devices, allowing customers to shop on the go.

Pricing and Value for Money

The prices of the designer products on MC Labels are generally higher than other e-commerce sites, which is to be expected given the high-end nature of the brands. However, the site does offer discounts and promotions throughout the year, making it more affordable for shoppers.

Alternatives

MC Labels competes with other e-commerce websites that sell designer clothing, such as Net-A-Porter, Farfetch, and Matches Fashion. However, MC Labels distinguishes itself through its focus on Italian brands and its more affordable prices.

Customer Service

MC Labels has excellent customer service, with responsive representatives who are available to answer questions and address concerns. The website also has a live chat option for customers to communicate with customer service representatives in real-time.

Product Quality and Selection

MC Labels offers a wide variety of high-quality designer products, with a focus on Italian brands. However, the selection can be limited in terms of sizes and styles, which may be frustrating for some customers.

Website Usability

The MC Labels website is easy to navigate, with a clear layout that allows customers to find what they're looking for quickly. The site's search bar is helpful for locating specific products, and the product categories are well-organized.

Returns and Exchanges

MC Labels offers a 14-day return and exchange policy for customers. The website provides clear instructions on how to return or exchange products, and the process is straightforward. However, customers are responsible for the return shipping costs.

Promotions and Discounts

MC Labels offers regular promotions and discounts throughout the year, making high-end products more accessible to customers. The website also offers a loyalty program that rewards customers with discounts on future purchases.

Reputation

MC Labels has a positive reputation online, with many satisfied customers praising the website's selection and customer service. However, some negative reviews criticize the website for its high prices and limited selection of sizes and styles.

Payment Options

MC Labels accepts a variety of payment options, including credit cards, PayPal, and bank transfers. The website uses secure payment methods to protect customers' personal information.

Loyalty Programs

MC Labels offers a loyalty program that rewards customers with discounts on future purchases based on their total spending. The program has three tiers, with increasing discounts as customers move up the tiers.

Customer Reviews

MC Labels has many positive customer reviews online, with customers praising the website's selection, customer service, and promotions. However, some negative reviews criticize the website's high prices and limited selection of sizes and styles.

Community Involvement

MC Labels does not have a significant presence on social media or any community involvement initiatives.

Shipping and Costs

MC Labels ships worldwide, but shipping costs can be expensive, especially for international orders. The website provides estimated shipping times and costs at checkout, allowing customers to make an informed decision before completing their purchase.

Mclabels Recent User Reviews

User Rating

5 stars

51

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Reviewer Name: Shaun Packe

Review Submission Date: 2022-12-18

Review Title: Really poor experience and customer service
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Review Description: Really poor experience, ordered a expensive 1250 ml diffuser and had a 250ml delivered. Shocking and quite offensive customer services team. I will put this down to a good learning but would advise you to avoid at all costs!

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Reviewer Name: GHussein

Review Submission Date: 2022-12-14

Review Title: Horrible customer service
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Review Description: Horrible customer service. Dishonest and giving vague information. Sent us a D&G trainers which are defected. And to return we have to pay for the shipping Nd the reuturn fees plus the customs and duties. When its their fault that we have to pay for . and to make it worse they think that the product is sellable so when we return it they gonna send to another client!!! How dishonest is this! When they agreed that it has big scratch on it but still selling it!!

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Reviewer Name: C B

Review Submission Date: 2022-09-11

Review Title: Excellent honest communicative totally…
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Review Description: Excellent honest communicative totally legit and reliable.

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Reviewer Name: katherine scott

Review Submission Date: 2022-08-25

Review Title: coupon by dig my cart
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Review Description: I'm a big fan of their merchandise for I don't know how long. since it was very expensive and a little out of the league, so I could not get my hands on but luckily I've got this coupon from dig my cart to jump on this bandwagon. 11/10 recommended

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Reviewer Name: Emma Sue

Review Submission Date: 2022-08-02

Review Title: Horrendous! Sent wrong size and I need to pay more.
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Review Description: Having the worst time trying to return a pair of trainers they have sent me the wrong size. Ordered uk 6 Received uk 4 And they’re saying I need to pay to return them when they charged me £24 for shipping in the first place. I didn’t realise till I had paid for them. Customer service is a joke…giving me three options and everyone will cost me more money. Rude unhelpful answers.

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Reviewer Name: Ed Smith

Review Submission Date: 2022-07-13

Review Title: False discount campaign
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Review Description: Before starting a discount campaign, this company increases the prices of goods and as a result, the final cost of the goods after discount remains the same or even slightly higher than the original one. This is not a fair game.

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Reviewer Name: Natalie O'Neill

Review Submission Date: 2022-06-14

Review Title: Don’t buy from this company
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Review Description: Don’t buy from this company! They make it extremely difficult to return items and it’s based in Italy so it’s difficult to get in touch with customer service . Shop anywhere else!

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Reviewer Name: Jana Meš?anová

Review Submission Date: 2022-05-25

Review Title: Horible return policy
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Review Description: Horible return policyI ordered trainers and shop sent me wrong size. I sent the item back and they sent me back half price, what I paid. For their mistake I paid 60 € for nothing. Never ever, I don´t recommended this shop.

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Reviewer Name: RAYMOND GIARDINO

Review Submission Date: 2022-05-17

Review Title: Ottimo servizio clienti
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Review Description: Ottimo servizio clienti. Molto utile.

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Reviewer Name: Vincent

Review Submission Date: 2022-05-16

Review Title: Thanks guys
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Review Description: Thanks guys, I'm based in south africa and delivered withing 3 days