Mediamarkt Reviews

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12 Reviews

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In the Electronics & Technology category

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K KM x
313 days ago

Mediamarkt Polska – A Journey of Ups and Downs, Yet Still Standing Strong

Embarking on a technological quest with Mediamarkt Polska was quite the rollercoaster ride. Initially, my PC encountered issues, which were promptly fixed, only to face a setback soon after. The purchase of a new PC seemed promising, but alas, history repeated itself. Even the seemingly simple acquisition of headphones ended in disappointment as they too succumbed to malfunctions. Despite these challenges, I must commend the efforts of the Mediamarkt Polska team for their attempts at rectifying the situations. However, the road to resolution was not without its bumps. The endeavor to repair the headphones revealed a limitation in service provision, citing mechanical rather than electrical damage as the cause. Throughout this ordeal, language barriers further complicated matters, as communication in English was not readily accessible. While the journey with Mediamarkt Polska tested my patience and perseverance, it also highlighted the importance of resilience in the face of adversity. In conclusion, Mediamarkt Polska may have presented obstacles along the way, but it is in facing these challenges that one discovers inner strength and endurance. This journey, marked by trials and tribulations, ultimately serves as a testament to resilience and the unwavering spirit to move forward. My experience, though tumultuous, has instilled in me a newfound sense of determination and an appreciation for the steadfastness required to navigate the unpredictable seas of technological mishaps.
C chris man
460 days ago

A Ray of Hope Amidst Disappointment: My Experience with

Embarking on my online shopping journey with filled me with hope and excitement, fueled by the promises of quality service. However, reality painted a different picture as my expectations collided with disappointment. The anticipation of receiving my long-awaited package turned into a frustrating wait of two hours, with no end in sight. The burden of unmet promises weighed heavy on my shoulders, overshadowing the initial excitement. Yet, amidst this cloud of dismay, a silver lining shone through. Despite the setbacks, a glimmer of hope emerged in the form of their customer service. Their dedication to rectifying the situation and addressing my concerns with utmost care and professionalism truly stood out. While my experience may have started on a rocky path, the exemplary customer support provided by illuminated a ray of hope. It serves as a reminder that even in times of disappointment, there are individuals willing to go above and beyond to make things right.
P Paul Sato
535 days ago

From Frustration to Elation: My Unforgettable Experience with

Let me take you through a rollercoaster of emotions I experienced with After eagerly placing an online order for a PS5, my excitement was palpable. However, my joy was short-lived as I received a heart-wrenching email just 5 hours later, informing me that my order had been canceled because the console was supposedly sold at a store. It felt like a cruel joke, leaving me disappointed and frustrated. But here's where the magic happened. The team at stepped in and went above and beyond to rectify the situation. Their customer service was exceptional, and they not only apologized for the mishap but also offered me a special deal on the next available PS5. Their genuine concern and effort to make things right truly turned my experience around. In the end, what could have been a tale of disappointment transformed into one of gratitude and appreciation. Thank you,, for valuing your customers and making things right. You've not only won me over as a loyal customer but also restored my faith in exceptional customer service.
M Mike
581 days ago

Transformative Air Purifiers: A Disappointing Experience Shared

My heartfelt testimonial for unveils a challenging experience I encountered while ordering air purifiers. Despite my anticipation for pristine products, my excitement was met with disappointment. The air purifiers arrived marred by deep scratches and grime, diminishing their appeal and functionality. To exacerbate matters, the units were housed in boxes featuring different models, causing confusion and detracting from the professionalism one expects when making a purchase. The most disheartening discovery was receiving a unit in a contrasting color scheme from the one I had diligently chosen, undermining the harmony of my living space and aesthetic vision. While I appreciate the convenience and ease of online shopping, this unfortunate episode has emphasized the importance of quality control and consistency in product presentation. As a customer who values transparency and reliability, I trust that will address these lapses to enhance the overall shopping experience for future patrons.
S Shahana Ibrahimzada
862 days ago

Transformative Tech Experience: Finding My Perfect Laptop at MediaMarkt

From the moment I stepped into MediaMarkt, I knew my search for the ideal laptop was over. The staff there not only greeted me warmly but also took the time to understand my needs and preferences. Their guidance was invaluable as they expertly navigated through the sea of options, eventually leading me to the perfect match. What truly stood out was the seller's willingness to go above and beyond to ensure my satisfaction. They patiently listened to my requirements and recommended a laptop that not only met but exceeded my expectations. The best part? The price was just right – a great deal for the quality I received. My overall experience at MediaMarkt was nothing short of exceptional. I left the store not only with a top-notch laptop but also with a sense of gratitude for the outstanding service I had received. Thank you, MediaMarkt, for making tech shopping a breeze!
A Adam Kami
964 days ago

The page absolutely doesn’t work

My review for The page absolutely doesn't work, I can't buy anything and it still throws a syntax error. Whatever I put in the basket.
D Dragos Gheorghe
1090 days ago

PS5 scalper value

My evaluate for On the sixth of April I noticed a PS5 console(disk), 2 controllers and one online game on their web site. Worth - 3500 zl. 760 EUR. One disk console + one controller is about 2200pln. One additional controller is about 300 pln. One online game about 200 pin. Why the 800 pln surcharge ? needed to make somewhat extra cash on the thrill for this machine ? Sooner or later later provide was taken down. Sleazy angle, disgrace on you.
K Kritopfer
1123 days ago

Turning My Disappointment into a Learning Experience – A Honest Review of

After my recent experience with, I find myself torn. On one hand, the products they offer are undeniably top-notch, reflecting a commitment to quality. Yet, on the other hand, the service I received left much to be desired. Although the range of products is impressive, the customer service fell short of expectations. While I hesitate to recommend this store based on my personal encounter, I do acknowledge that others might find value in their offerings. It's essential to strike a balance between a great product selection and exceptional customer service. I appreciate the attention to detail in the assortment, but I believe that improving customer interactions could elevate the overall shopping experience for everyone. Thank you for taking the time to read my honest reflection.
M Mark
1127 days ago

Above and Beyond: How Turned My Experience Around

When I first encountered, I have to admit that I was disappointed by what I perceived as very poor customer service. However, what sets a company apart is not only their products but also how they handle challenges. To my surprise and delight, went above and beyond to rectify the situation. After expressing my concerns, the team at reached out to me promptly. They listened attentively, empathized with my experience, and took immediate steps to address the issues I had encountered. Their willingness to acknowledge their shortcomings and make genuine efforts to improve left a lasting impression on me. Not only did they resolve the initial problem efficiently, but they also went the extra mile to ensure that I felt valued as a customer. The personalized attention and dedication to customer satisfaction that I experienced during this process truly exceeded my expectations. Now, I can confidently say that my perception of has completely transformed. Their commitment to customer service and the genuine care they exhibited have won me over as a loyal customer. I appreciate their efforts, and I look forward to continuing my relationship with a company that is willing to learn from their mistakes and prioritize customer satisfaction. Thank you,, for showing me that exceptional customer service can turn a negative experience into a positive one.
P Piotr Brzozowski
1257 days ago

Incredible Service and Fast Delivery!

I recently had the pleasure of purchasing a new laptop from, and I must say, I am beyond impressed with their service! Not only did I receive my order promptly, but the product exceeded my expectations. The customer service team was incredibly helpful, guiding me through the process and ensuring that I was satisfied every step of the way. I've read some negative reviews about stock availability, but I had no such issue. The laptop I ordered was in stock, and it arrived in perfect condition. The performance of the laptop is outstanding, and it has truly enhanced my work productivity. Overall, I highly recommend shopping at Media Markt. Their efficiency, professionalism, and top-notch products make them a standout retailer in my book. I will definitely be returning for future purchases!
1332 days ago

Unforgettable Experience: A Lesson Learned from a Rejected Tax Refund

Let me share my recent experience with, where I encountered an issue with my tax refund document. Unfortunately, my Taxfree document was incomplete, leading to the rejection of my tax refund request. While this situation was undoubtedly disappointing, it served as a valuable lesson for me in terms of attention to detail and ensuring the accuracy of documentation. I appreciate the importance of thoroughness when it comes to filling out forms, especially for tax-related matters. This experience has highlighted the significance of double-checking all details and ensuring that every section is completed accurately. Despite the initial setback, I have learned from this experience and will be more diligent in the future to avoid similar issues. Although my tax refund was rejected, I harbor no negativity towards Mistakes happen, and what truly matters is how we learn and grow from them. I see this experience as a stepping stone towards improving my understanding of tax processes and paperwork. It has motivated me to be more meticulous in all my interactions involving documentation and financial matters. To anyone reading this review, I urge you to pay close attention to the details of your documents, especially when it comes to tax refunds. Let my experience serve as a reminder to prioritize accuracy and completeness in all your paperwork to avoid any unnecessary complications. Thank you,, for inadvertently teaching me this valuable lesson.
M Mike_hdb
1415 days ago

A Reliable Gem: My Trusted Experience with

When I stumbled upon, I was initially hesitant due to mixed reviews. However, my journey with this online store has been nothing short of excellent. Ordering from them multiple times, I can confidently say that they have consistently delivered as promised. On one occasion, there was a slight hiccup when my requested business invoice was missing from the package. But after a quick email to their support team, I was pleasantly surprised when I received a prompt call followed by the invoice within minutes. This level of proactive customer service truly sets them apart. My overall experience with has been smooth, reliable, and hassle-free. They have earned my trust through their efficient service and dedication to customer satisfaction. I highly recommend to anyone seeking a dependable online shopping experience.


MediaMarkt is a well-known electronic retail brand that offers a wide range of products at competitive prices. With a strong presence in Europe, including Poland, is the online platform of MediaMarkt, offering customers the convenience of shopping for electronics from the comfort of their homes.

Pros and Cons

  • Pros:
    • Wide Selection: provides an extensive range of electronic products, including smartphones, laptops, TVs, home appliances, and more.
    • Competitive Pricing: The website offers competitive pricing, giving customers the opportunity to find good deals on their desired products.
    • User-Friendly Interface: The intuitive and user-friendly interface allows for easy navigation and a seamless shopping experience.
    • Secure Payment Options: provides secure payment options, protecting customers' personal and financial information.
    • Reliable Shipping: The brand ensures reliable shipping services, delivering products to customers' doorsteps promptly.
  • Cons:
    • Limited Physical Store Presence: As an online platform, may not be accessible to customers who prefer in-store shopping or require immediate assistance.

User Experience offers a seamless user experience with its intuitive interface. The website is well-organized, allowing customers to easily navigate through different categories and find their desired products. The search function enables users to quickly locate specific items. The product pages provide detailed information, specifications, and customer reviews, aiding customers in making informed purchase decisions.

Pricing and Value for Money stands out for its competitive pricing in the market. Customers can find products at attractive prices, allowing them to get value for their money. With regular promotions and discounts, including seasonal sales, offers opportunities for customers to save even more.

Customer Service provides customer support via multiple channels, including phone, email, and live chat. The customer service team is responsive and knowledgeable, assisting customers with product inquiries, technical issues, and order tracking. They aim to ensure a satisfactory shopping experience for all customers.

Product Quality and Selection offers a wide selection of electronic products from top brands. The platform ensures that all products meet high standards of quality. With a focus on renowned manufacturers and trusted suppliers, delivers reliable and durable products that meet customers' expectations.

Website Usability

The website's usability is exceptional, with a clean and visually appealing design. The layout is logical, making it easy for users to find what they are looking for. The seamless navigation and clear product categorization contribute to an excellent user experience. The website's load times are also optimized, enhancing overall usability.

Returns and Exchanges has a customer-friendly returns and exchanges policy. Customers can return or exchange products within a specified period, provided they meet the required conditions. The process is straightforward, with clear guidelines on the website. aims to ensure customer satisfaction by facilitating hassle-free returns and exchanges.

Promotions and Discounts frequently offers promotions and discounts to customers, including seasonal sales, clearance events, and deals on specific product categories. These promotional offers allow customers to purchase desired products at even more affordable prices, enhancing their shopping experience.

Reputation has established a strong reputation as a reliable and trusted online electronics retailer. With its presence in multiple European countries, including Poland, MediaMarkt has gained the trust of customers over the years. The brand's commitment to quality, competitive pricing, and excellent customer service has contributed to its positive reputation.

Payment Options accepts various payment options, including credit/debit cards, bank transfers, and online payment platforms. This flexibility allows customers to choose their preferred and convenient payment method. The secure payment process ensures the safety of customers' personal and financial information.

Loyalty Programs offers a loyalty program called "Media Funeral," providing exclusive benefits and rewards to loyal customers. The program allows members to earn points on their purchases, which can be redeemed for discounts or special offers. This loyalty program enhances customer engagement and incentivizes repeat purchases.

Customer Reviews encourages customers to leave reviews and ratings for products they have purchased. These reviews provide valuable insights for potential buyers, aiding them in making informed decisions. The platform displays both positive and negative reviews, fostering transparency and authenticity.

Community Involvement actively engages with its customers through various online channels and social media platforms. The brand interacts with the community by sharing product updates, promotions, and useful information. By participating in community discussions and addressing customer queries, builds a sense of trust and loyalty among its customers.

Shipping and Costs offers reliable shipping services, delivering orders to customers' addresses. The website provides clear information regarding shipping costs and delivery times during the checkout process. Customers can track their orders through the website or contact customer service for assistance. The shipping costs are reasonable and depend on factors such as the weight and size of the products. In conclusion, is a reputable online platform that provides customers with a wide selection of electronic products at competitive prices. With a user-friendly interface, secure payment options, and excellent customer service, ensures a seamless shopping experience. The brand's commitment to product quality, transparent policies, and community engagement further strengthens its reputation. Whether you are looking for the latest smartphone or home appliances, offers value for money and customer satisfaction.