Mediaresort Reviews

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2 Reviews

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M maurizio
5088 days ago

Exceptional Service and Quality

As a long-time customer of, I can confidently say that their products and service are second to none. When it comes to value for money, their offerings are unmatched, and the quick shipment has never failed to impress me. I recently encountered an issue where a product arrived damaged due to shipping mishandling. However, the exceptional customer care team promptly addressed my concerns, and the return process was smooth and hassle-free. Their dedication to resolving the issue swiftly truly exemplifies their commitment to customer satisfaction. I highly recommend to anyone in search of high-quality products and outstanding customer service. It's rare to find a company that is both fast and serious about their customers' needs. Thank you,, for consistently exceeding my expectations.
M maurizio
5088 days ago

Unmatched Quality and Service: A Customer’s Journey with

My experience with has been nothing short of exceptional. Not only do they offer products with unbeatable value for money, but their dedication to customer satisfaction is truly commendable. From the moment I placed my order, I was impressed by their swift shipment process, ensuring I received my items in record time. Unfortunately, in transit, one of the products I ordered arrived damaged. However, what could have been a frustrating ordeal turned into a stress-free solution thanks to their outstanding customer care. I contacted their support team, and to my surprise, they promptly arranged for the broken product to be returned without any hassle on my end.'s commitment to their customers goes above and beyond, making me a loyal advocate of their brand. The seamless shopping experience coupled with their professionalism in handling issues highlights their reliability and integrity. I highly recommend to anyone looking for top-notch products and service in the online retail space.

Introduction: is an online media store that offers a wide range of products, including DVDs, Blu-rays, CDs, vinyl records, video games, and more. With a user-friendly interface and a vast selection of media, aims to provide customers with a convenient and enjoyable shopping experience. In this editorial review, we will delve into various aspects of the website and its services to help you determine if it is the right choice for your media needs.

Pros and Cons:

  • Pros:
  • Extensive selection of media
  • User-friendly interface
  • Competitive pricing
  • Fast shipping
  • Responsive customer service

  • Cons:
  • Limited information on product descriptions
  • No option for digital downloads
  • Potential language barrier for non-German speakers

User Experience:

The overall user experience on is positive. The website's interface is intuitive and easy to navigate, allowing users to browse through various media categories effortlessly. The search functionality is efficient, providing relevant results for specific queries. However, the lack of detailed product descriptions can be a drawback for customers seeking more information about the items they are interested in purchasing.

Pricing and Value for Money: offers competitive pricing for its media products. The prices are often lower compared to brick-and-mortar stores and other online retailers. The website frequently runs promotions and discounts, providing customers with additional savings. Considering the wide selection and attractive pricing, offers good value for money.

Customer Service: provides responsive and helpful customer service. Their support team can be reached through email, and they typically respond promptly to customer inquiries. However, language barriers may arise for non-German speakers, as the primary language of communication is German. Nevertheless, the support team makes an effort to assist customers to the best of their ability.

Product Quality and Selection: offers a wide range of media products from various genres and categories. The product quality is generally satisfactory, with new items delivered in their original packaging. However, product descriptions on the website lack in-depth information, making it difficult for customers to assess the specific features or condition of certain products.

Website Usability:

The website of is well-designed and user-friendly. It loads quickly and is optimized for both desktop and mobile browsing. Categories and filters make it easy for users to narrow down their search and find their desired items. The checkout process is straightforward, with multiple payment options available. Overall, the website's usability enhances the shopping experience for customers.

Returns and Exchanges: has a fair returns and exchanges policy. Customers have the right to return or exchange a product within 14 days of receiving it, provided that the item is in its original condition. However, customers are responsible for the return shipping costs unless the return is due to a mistake by It is essential to read and understand the terms and conditions related to returns and exchanges before making a purchase.

Promotions and Discounts: frequently offers promotions and discounts on various media products. These promotions can range from percentage-based discounts to free shipping on select orders. Customers can stay informed about ongoing promotions by subscribing to the newsletter or regularly visiting the website. The promotional offers enhance the affordability of purchasing media from

Reputation: has a generally positive reputation among customers. The website has been serving customers for several years, and it has gained credibility in the media retail industry. has received favorable reviews for its responsive customer service, competitive pricing, and fast shipping. However, the limited product descriptions have been a common concern mentioned by some customers.

Payment Options: accepts several payment options, including credit cards, PayPal, and bank transfers. These widely-used payment methods offer convenience and flexibility to customers. The checkout process is secure, ensuring the safety of customers' personal and financial information.

Loyalty Programs: does not currently offer a loyalty program. While this may disappoint some customers looking for long-term benefits, the competitive pricing and regular promotions can compensate for the absence of a loyalty program.

Customer Reviews:

Customer reviews of are mostly positive. Satisfied customers often praise the website's vast selection of media and its affordable pricing. The fast shipping and responsive customer service are also frequently mentioned positive aspects. However, some customers have expressed disappointment about the lack of detailed product descriptions and the absence of digital download options.

Community Involvement: actively engages with its customers through social media platforms. They regularly post updates about new arrivals, promotions, and other relevant information. The website also maintains a blog with articles related to media trends and releases. The active community involvement adds value to the overall customer experience.

Shipping and Costs: offers fast shipping within Germany and select international destinations. The shipping costs vary depending on the weight and destination of the package. Free shipping is available for orders above a certain value, which is a significant advantage for customers looking to save on shipping costs. However, it is important to note that international shipping costs may be higher.

Conclusion: is a user-friendly online media store that offers a wide selection of media products at competitive prices. While the website lacks detailed product descriptions and digital download options, it compensates for these drawbacks with a responsive customer service team and fast shipping. With a positive reputation among customers and regular promotions, is a viable option for media enthusiasts.