Medicanimal Reviews

Voted Average (3/5)

72 Votes

72 Reviews

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In the Big Sales category

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6% users rated Terrible
28% users rated Poor
31% users rated Average
14% users rated Very Good
22% users rated Excellent
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43 days ago

Unwavering Quality and Service: A Pet Lover’s Paradise

As a devoted pet parent, I rely heavily on online platforms like to cater to my furry friends' needs. Recently, I placed an order with Pet Supermarket, crossing my fingers for a seamless experience. To my delight, not only did my goodies arrive promptly, but they were also impeccably packaged, ensuring the safety of every precious item. The attention to detail did not go unnoticed; every single item from my order was present and accounted for, sparking immense joy in my heart. The peace of mind that comes with knowing my pets' essentials are in good hands is truly priceless. Pet Supermarket has undoubtedly set the bar high when it comes to product quality and customer service. Their dedication to ensuring a hassle-free shopping experience has solidified my loyalty. I wholeheartedly recommend Pet Supermarket to all pet owners out there who seek exceptional service and top-notch quality – you won't be disappointed.
L Liz
44 days ago

The Gold Standard of Service at

After a thorough search for the best online pet supply store, I landed on - and let me tell you, their service is truly deserving of an A* rating. From the moment I placed my order, I knew I was in good hands. While I've only received one delivery so far, it arrived promptly and securely, reflecting their commitment to punctuality and reliability. What sets apart is their unparalleled level of guidance and information. When I needed advice on selecting the best food for my fur baby, their expertise was unmatched. The personalized recommendations made me feel confident in my choices, knowing that my pet's well-being was their top priority. Furthermore, their pricing is not only competitive but also more than reasonable for the quality of products and service they offer. With, I've found a reliable partner in caring for my pet, and I can't recommend them highly enough. If you're looking for top-tier service and products for your furry friends, look no further than
E Esther F
45 days ago

Exceeded Expectations: A Testament to Exceptional Service

Embarking on a quest to find a reliable online pet store led me to, and oh, what a discovery it was! Placing my order with cautious optimism, I awaited its arrival, hopeful but perhaps a tad skeptical. However, when the package finally arrived, it was as if a box of joy had landed on my doorstep. The contents were not merely products, but a testament to precision and care. Each item was exactly as requested, neatly arranged in pristine condition. The attention to detail was undeniable, showcasing a level of professionalism that is rare to find. Every aspect of my order was meticulously handled, reflecting a genuine commitment to customer satisfaction. What truly set this experience apart was the timely delivery. In a world where delays seem to be the norm, receiving my order promptly was a refreshing change. The reliability displayed by is a beacon of trustworthiness in the vast sea of online retailers. In conclusion, my experience with transcended the mundane realm of online shopping. It was a journey of reliability, punctuality, and above all, exceptional service. To anyone seeking a pet store that not only meets but exceeds expectations, look no further than
C Consumer
45 days ago

A Seamless Experience Ordering My Beloved Pet’s Essentials

I cannot stress enough how convenient it has been to order my dog's food from Not only is the process incredibly easy, but the flexibility to adjust delivery dates according to my needs is a game-changer. The competitive pricing is just the cherry on top! Personalized service like this truly sets them apart in the market.
M Miss Gleeson
45 days ago

Unparalleled Value and Exceptional Service: A Testimonial for

When I stumbled upon, little did I know that I would uncover a hidden gem in the realm of pet care. The experience was nothing short of extraordinary. Not only was my order promptly packed and dispatched, but it also arrived well before the expected delivery date, exceeding my every expectation. What truly sets apart is the incredible value it offers. The prices are incredibly competitive, without compromising on the quality of products or service provided. As a pet parent, finding a reliable source of pet supplies that doesn't break the bank can be a challenge, but makes it effortlessly attainable. From the seamless ordering process to the efficient delivery, every step of the transaction was executed with precision and care. It's evident that prioritizes customer satisfaction above all else. In conclusion, has earned my unwavering trust and loyalty. To all fellow pet owners seeking unbeatable value and top-notch service, look no further than Your furry companions deserve the best, and delivers just that – and more!
C Caroline milton
45 days ago

Grateful for Unbeatable Service: A Success Story

From the moment I placed my order on, I knew I was in for a treat. This wasn't my first time choosing them, and it certainly won't be my last. The seamless experience, competitive prices, and timely delivery make them a standout choice for all pet needs. What truly impressed me was the unbeatable pricing coupled with top-notch service. It's rare to find a company that not only offers cost-effective solutions but also goes above and beyond to ensure customer satisfaction. With every interaction, from browsing their website to receiving the order, I felt valued and appreciated as a customer. The care and attention to detail in their delivery service showcase a level of commitment that is hard to come by nowadays. I wholeheartedly recommend to all pet owners out there. Trust me; you won't be disappointed. Thank you for exceeding my expectations and for consistently providing exceptional service.
C Chtristine
45 days ago

Unmatched Excellence: A Customer’s Testimonial

I cannot express enough how my experience with has truly been nothing short of perfect. From the moment I placed my order, I was impressed by the seamless process, the attention to detail that went into packaging my items, and the competitive pricing that didn't compromise on quality. What truly set them apart was their commitment to timely delivery. In a world where delays and uncertainties are all too common, receiving my order promptly was a breath of fresh air. It's the little things like this that make all the difference in the world of online shopping. To the team at, I extend my sincere thanks for exceeding my expectations. Your dedication to providing a flawless customer experience has not gone unnoticed. Thank you for setting the bar high and for consistently delivering excellence.
K ??
46 days ago

Turn to Pet Haven for a Reliable and Stress-Free Pet Care Experience!

Sharing my experience with Pet Haven, I can confidently say that this company goes above and beyond to ensure customer satisfaction. Unlike other providers, Pet Haven delivers on time, every time, with their wide range of products. Their efficient refund process, promised within 2-4 days, puts your mind at ease. I recently had to return an item, and I was pleasantly surprised when my refund was processed smoothly within the stated time frame. Their customer service team is not only apologetic but also proactive in finding solutions. Say goodbye to frustrations and uncertainty – trust Pet Haven for all your pet care needs!
J June Clayton
48 days ago

The Caring Touch of Customer Service: A Testimonial for Medicanimal

Let me share my experience with, a platform where service truly shines. I recently placed an order for twelve puppy mousse tins, and the journey began with high hopes. With the offer of free delivery for a set amount, I added a few other items to my cart, expecting a seamless transaction. To my dismay, upon receiving my order, I discovered a discrepancy in pricing. What was supposed to be £26.99 for twelve tins turned out to be a charge for a single tiny tin. Disheartened but determined, I reached out to Medicanimal's team to rectify the situation. Their response was nothing short of exceptional. Despite the initial setback, their customer service representatives handled my concerns with empathy and urgency. They assured me that a manager would contact me promptly to address the issue. In the following days, I made several follow-up calls, eager for a resolution. The dedication of the Medicanimal team shone through as they worked diligently to assist me. True to their word, the manager reached out to me, demonstrating a genuine commitment to customer satisfaction. In the end, not only was the problem resolved satisfactorily, but I was also met with understanding and professionalism at every step of the process. Medicanimal's exemplary service and dedication to their customers have earned my trust and loyalty. I highly recommend their services to anyone seeking a reliable and caring supplier for their pet care needs.
50 days ago

Exceptional Service that Exceeds Expectations

Sharing my experience with, I am delighted to express my gratitude for the exceptional service provided. The prompt delivery of the food items I ordered was not just efficient but also a testament to their commitment to customer satisfaction. What truly sets them apart is their attention to detail in keeping customers informed throughout the delivery process. The updates on the delivery details not only enhanced my shopping experience but also showcased their dedication to transparency and reliability. exceeds expectations in not just delivering products but in nurturing trust and building lasting relationships with customers. I highly recommend their services to anyone seeking a seamless and reliable shopping experience.
A A Barton
52 days ago

Smooth Sailing after a Minor Hiccup – A Testimonial for

Embarking on my recent order journey with was like setting sail for a smooth voyage, albeit with a slight hiccup at the start. Initially, my order hit a bump in the road and was unexpectedly rejected. However, the impeccable customer service experience I encountered turned this situation around, showcasing the brand's dedication to customer satisfaction. Upon reaching out through email to address the issue, the support team swiftly responded, demonstrating a high level of attentiveness and care. With their prompt assistance and guidance, I retried the order process. To my delight, the second attempt was seamless and hassle-free, culminating in a successful transaction without any further setbacks. This experience not only highlighted the platform's user-friendly interface and efficient ordering system but also underscored the company's commitment to resolving issues promptly and effectively.'s customer-centric approach and quality service have undoubtedly won my loyalty and trust, making it a go-to destination for all my pet care needs. Thank you,, for turning a momentary challenge into a testament of your exceptional customer service and reliability. Your dedication to ensuring a positive customer experience has truly set you apart in the competitive online marketplace.
C Customer
52 days ago

Going the Extra Mile: A Tale of Patience and Understanding

Let me share my recent experience with where a slight delay in my order delivery occurred. Despite the inconvenience of my package arriving at least 2 days behind schedule due to a mix-up, I found solace in the exceptional customer service and responsiveness of the team. Having run out of cat food, I had to resort to purchasing some from the local supermarket until my order arrived. Although this deviation from the norm was unexpected, I deeply appreciated the efficiency and care that eventually demonstrated in rectifying the situation. Despite this minor hiccup, I have been a long-standing and satisfied customer of Their usual prompt service, quality products, and customer-centric approach have always impressed me, making this incident a rare exception rather than the rule. I commend for their dedication to resolving issues and ensuring customer satisfaction, even in challenging circumstances. It is this commitment to going the extra mile that sets them apart and earns my continued loyalty. Bravo to the team for their understanding and professionalism!
J John
52 days ago

Transforming Pet Comfort with Affordable Elegance

Embarking on a quest to provide the utmost comfort for our feline family members, we stumbled upon Intrigued by the Petface Window Pane Check Square Dog Bed - Grey, we took a chance, hoping to unify our pets' sleeping spaces. Despite its label as a dog bed, this cozy haven was a perfect fit for our cats, enveloping them in plush comfort. surprised us not only with the product's quality but also with its affordability. The reasonable price tag made it an irresistible offer, and to our delight, the next day delivery sealed the deal. We are beyond pleased with the outcome and grateful for the seamless experience provided by Pet Supermarket. Our feline friends now bask in luxury and style, thanks to's offerings. Without a doubt, we wholeheartedly recommend this sanctuary of pet care to all discerning pet parents out there.
N Nathanael Benson
53 days ago

An Unforgettable Journey with a Monthly Subscription: My Personal Review

Embarking on a monthly subscription with has truly been a game-changer for me. Not only have I found convenience and peace of mind in receiving my pet essentials on a regular basis, but the quality of service has surpassed my expectations. One aspect that truly stands out is the seamless process of setting up my standing order. The user-friendly website made it a breeze to select the products my furry friends need and schedule their automatic delivery. This level of efficiency has saved me countless hours of shopping and planning, allowing me to spend more precious moments with my beloved pets. While my experience has been overwhelmingly positive, I do have a small suggestion for improvement. It would be incredibly beneficial if customers could receive email notifications in advance of any price changes in our regular orders. This added transparency would not only enhance communication but also ensure that we are always fully informed about our purchases. In conclusion, has not only simplified my pet care routine but has also demonstrated a commitment to customer satisfaction. I am truly grateful for the exceptional service provided and look forward to continuing this fulfilling journey with them.
P Pamela Price
53 days ago

Tim’s biscuits

My assessment for I purchase my grain free canine biscuits from pet grocery store and discover the costs aggressive,additionally a number of alternative for my pet. Supply is quick and courier is normally glorious.

Introduction is an online pet pharmacy and store that offers a wide range of products and medications for pets. With a mission to make it easy for pet owners to access high-quality pet care products and medicines, has become a popular choice for pet owners across the globe. In this editorial review, we will delve into various aspects of, including its pros and cons, user experience, pricing and value for money, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

  • Pros:
    • Wide range of products available, including medications
    • Competitive pricing
    • User-friendly website
    • Convenient home delivery option
  • Cons:
    • Limited availability of certain niche pet products
    • Shipping costs can be high for some regions

User Experience

Purchasing products on is a seamless experience. The website is well-organized and easy to navigate, allowing users to quickly find the products they need. The search feature is effective, returning relevant results. The product pages provide detailed descriptions and images, helping users make informed decisions. Furthermore, the checkout process is straightforward, and customers can easily track their orders.

Pricing and Value for Money offers competitive prices for its wide range of products. It frequently provides discounts and promotions, allowing customers to save money. While some niche pet products might be slightly more expensive compared to other retailers, the overall value for money on is commendable.

Customer Service prioritizes customer satisfaction by offering excellent customer service. The customer support team is responsive and helpful, addressing queries and concerns in a timely manner. The website also provides comprehensive FAQs and guides to assist customers. Additionally, values feedback, actively seeking to improve its services based on customer suggestions.

Product Quality and Selection ensures high product quality by sourcing from reputable manufacturers and suppliers. The website offers an extensive selection of pet care products, including medications, food, accessories, and grooming supplies. Along with well-known brands, also provides access to niche and specialized pet products, catering to specific pet requirements.

Website Usability

The website is designed with excellent usability in mind. It loads quickly and is visually appealing. Navigating the site is effortless, with clear categories and filters to refine product searches. The site is mobile-responsive, ensuring a seamless experience for users on various devices.

Returns and Exchanges has a fair and hassle-free returns and exchanges policy. Customers can return products within a specified period if they are unsatisfied or received incorrect items. The company promptly processes returns and provides refunds or replacements, ensuring customer satisfaction.

Promotions and Discounts regularly offers promotions and discounts on its products. Customers can find special deals, seasonal offers, and discounts on bulk purchases. Subscribing to the newsletter and following on social media platforms keep customers updated about the latest promotions.

Reputation has a strong reputation in the pet care industry. Operating for over a decade, it has gained trust from pet owners worldwide. The website has garnered positive reviews and testimonials, highlighting the quality of its products and customer service. also collaborates with veterinarians and animal welfare organizations, further enhancing its reputation.

Payment Options offers multiple safe and secure payment options. Customers can choose to pay using major credit/debit cards or opt for PayPal as an alternative. The website ensures that customers' financial information is protected through encrypted transactions.

Loyalty Programs

Currently, does not have a loyalty program in place. However, it frequently provides discounts and promotions to reward loyal customers.

Customer Reviews

Customer reviews on are generally positive and reflect the exceptional experiences many have had with the website. Customers appreciate the wide product selection, prompt delivery, and quality products. The transparency of customer reviews further boosts trust and credibility.

Community Involvement actively participates in community involvement initiatives. It collaborates with animal shelters and welfare organizations to support their causes through donations and awareness campaigns. This commitment to animal welfare and involvement in the community garners respect and support from pet owners.

Shipping and Costs offers reliable shipping services worldwide. While the shipping costs vary depending on the destination and weight of the package, they can be higher for certain regions. However, the website often provides free shipping promotions, reducing the burden of shipping costs for customers. Overall, is a trustworthy and reliable online pet pharmacy and store. With its wide range of products, competitive pricing, user-friendly website, and excellent customer service, it provides pet owners with a convenient platform to access high-quality pet care products and medications. With continuous improvements and community involvement, has established an authoritative presence in the pet care industry, catering to the needs of pet owners globally.