Megabuy Reviews

Voted Terrible (2/5)

25 Votes

40 Reviews

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In the Electronics & Technology category

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75% users rated Terrible
10% users rated Poor
0% users rated Average
0% users rated Very Good
15% users rated Excellent
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M Mitchell Clark
182 days ago

Uncovering the Truth: A Genuine Review of

As a long-time customer of, I have always been drawn to the ease of navigating their website and the attractive deals they offer. However, my recent experience has left me deeply concerned. I recently purchased a laptop from, and to my dismay, the product I received was not as advertised. The laptop was sluggish and malfunctioning, clearly not brand new as promised. Furthermore, when I tried to reach out to their customer service for assistance, I was met with unhelpful responses and a lack of accountability. This disappointing encounter led me to do some research, and what I uncovered was truly alarming. There have been numerous reports and reviews indicating that may be involved in fraudulent activities. This realization has left me feeling deceived and betrayed as a customer who placed trust in their brand. I write this review with the hope that others will be spared from a similar fate. It is crucial to shed light on such unethical practices and protect fellow consumers from falling victim to false advertising and subpar products. In conclusion, I implore anyone considering making a purchase from to proceed with caution and thorough research. The potential risks involved in dealing with this company are simply not worth it. Let us stand together in holding businesses accountable for their actions and promoting transparency in the marketplace.
M Mitchell Clark
182 days ago

An Unforeseen Journey of Disappointment Turned into a Lesson

After a disheartening experience with, I felt compelled to share my story. Initially drawn in by promising deals and a user-friendly interface, my excitement quickly turned to concern when my order failed to arrive on time. As I reached out to customer service, I was met with empty promises and vague responses, leaving me frustrated and anxious about the fate of my purchase. As the days turned into weeks with no resolution in sight, I delved deeper into online forums and reviews, only to discover a pattern of similar complaints and suspicions. The once appealing facade of began to unravel before my eyes, revealing a darker truth of potential fraud and deception. While my trust was shattered, this experience taught me valuable lessons in online diligence and the importance of thorough research before making purchases. Despite the disappointment and uncertainty that followed, I emerged stronger and wiser, equipped with newfound wisdom to navigate the online retail landscape with caution and discernment. In retrospect, my encounter with may not have had the fairy-tale ending I hoped for, but it undeniably paved the way for personal growth and resilience. Though the journey was filled with unexpected twists and turns, the destination ultimately led me to a place of enlightenment and empowerment.
A Aliya
184 days ago

Exceeding Expectations: A Customer’s Journey with Megabuy

I can't recommend Megabuy enough! From the moment I placed my order, I was impressed by their user-friendly website and extensive product range. The item arrived promptly and in perfect condition, exceeding my expectations. The customer service team was also quick to address my inquiries and ensure a smooth transaction. I will definitely be returning to Megabuy for all my tech needs.
A Aliya
184 days ago

Awaiting a Silver Lining: My Experience with Megabuy

Navigating through the virtual aisles of, my optimism soared as I placed an order, eagerly anticipating its arrival. However, the passage of time has stretched into two long months, and my parcel still remains a mirage, lost in transit. Frustration clawed at my patience as each email, filled with hope, was met with the same automated response - "still being processed." In the symphony of online shopping, this dissonance struck a sour note. The lingering disappointment lingered like a shadow, casting doubt on future purchases. The anticipation that once danced in my heart now wavers, overshadowed by uncertainty. Though this journey has been marred by delays and unmet expectations, I hold onto a sliver of hope. Perhaps amidst this tumult, a resolution will emerge, shedding light on this dark chapter. As I tread this path, marked by unfulfilled promises, I choose to believe that my faith in online shopping will be restored. The echoes of my experience, though tinged with disappointment, serve as a cautionary tale. As I stand amidst the remnants of unmet expectations, I voice these words not out of malice but out of a desire for improvement. May this narrative serve as a beacon, guiding others towards a smoother, more fulfilling online shopping experience.
B Behrad Behrady
909 days ago

Exemplary Customer Service and Quality Products – A Stellar Experience with

I cannot express how impressed I am with the outstanding customer service and top-notch product quality I experienced with Upon receiving my Dell docking station, I realized that the tax invoice was missing from the package. However, after reaching out to their support team, I was pleasantly surprised by their prompt and courteous response. The staff member assured me that the tax invoice would be immediately emailed to me. Despite this, when it didn't arrive, I followed up with a few more emails, and to my disappointment, I still didn't receive the tax invoice. This prompted me to doubt the quality of customer service at Megabuy. Nevertheless, my experience with Megabuy turned around completely when I received a message from their team, apologizing for the oversight and promptly providing the tax invoice. Their commitment to resolving the issue and ensuring customer satisfaction was truly commendable. I was not only impressed by the quality of the Dell docking station I purchased but also by the dedication of the Megabuy team to rectifying any issues that arose. Their willingness to go above and beyond to ensure customer satisfaction speaks volumes about the integrity of their brand. I highly recommend for their exceptional products and unbeatable customer service. This experience has undoubtedly solidified my trust in the company, making me a loyal customer for years to come. Thank you, Megabuy, for setting the standard for excellence in customer service and product quality.
B Behrad Behrady
909 days ago

Outstanding Performance and Service by Megabuy

I am thrilled to share my exceptional experience with Megabuy. After purchasing a Dell docking station, I initially encountered a minor hiccup regarding the tax invoice. Despite this setback, I must commend the company's outstanding performance and service. Following my purchase, I reached out to inquire about the tax invoice, which I was assured would be included. Unfortunately, it was absent from the packaging. However, upon contacting their support team, I received a prompt response assuring me that the invoice would be sent to me. Despite experiencing a delay in receiving the document, I found the staff to be amicable and earnest in their efforts to resolve the matter. While my initial frustration stemmed from the absence of the tax invoice, I must emphasize that the team at Megabuy displayed genuine dedication to addressing my concerns. Their commitment to providing exemplary customer service was evident in the consistent correspondence and willingness to rectify the situation. It is important to acknowledge that the absence of the tax invoice may have been an oversight, and I sincerely appreciate the team's efforts to rectify the issue. In the grand scheme of things, the exceptional performance by Megabuy far outweighs this minor setback. I firmly believe that their dedication to customer satisfaction sets them apart from the rest, and it is with great confidence that I recommend Megabuy for their quality products and commendable service. In conclusion, I wholeheartedly commend Megabuy for their outstanding performance and unwavering commitment to their customers. Despite the initial challenge, their exceptional service and dedication have left a lasting impression on me. My experience with Megabuy exemplifies their genuine commitment to customer satisfaction, and I eagerly anticipate future transactions with this exemplary company.
N Nick & Linda Wilson
1173 days ago

Transformed My Tech Shopping Experience: A Genuine Testimonial

After a disappointing encounter at a local store, I turned to for a new phone. The previous day, I had inquired about a phone and decided to make the 3/4 hour drive to view it in person. Upon arrival, I was promptly shown the phone. However, when I asked to inspect it, I was met with resistance. The staff member attempted to charge the phone only to discover it was faulty, leaving me feeling like my time had been wasted. This experience left me greatly dissatisfied with the business practices, as the phone had been advertised as tested. Despite the frustration, I am pleased to say that my experience with was the complete opposite. The website was easy to navigate, the product descriptions were accurate, and the customer service was impeccable. From the moment I received the meticulously packaged parcel to the first power-up of my new phone, has exceeded all my expectations. With their attention to detail and commitment to customer satisfaction, I can confidently say that I have found my go-to tech shopping destination. Thank you,, for transforming my tech shopping experience!
N Nick & Linda Wilson
1173 days ago

Going the Extra Mile for Disappointment: A Genuine Customer Review of

As I embarked on a journey that took me 3/4 hour to reach, my excitement knew no bounds. I had enquired about a prospective phone the day before, and the thought of finally laying eyes on it in person was exhilarating. However, upon arrival, my enthusiasm quickly dissipated. The phone was presented to me, but when I requested to inspect it, I was met with resistance. The young attendant's dismissive attitude left me disheartened. Despite my insistence, he made no effort to understand my need to ensure the phone's functionality. As he nonchalantly attempted to charge the device, it became evident that it was faulty. The situation was not only disappointing but also a blatant disregard for customer trust. The phone, advertised as tested, failed to live up to its promise. This experience left me questioning's integrity and commitment to customer satisfaction. For those who value transparency and reliability in their purchases, I advise caution when dealing with this establishment. My hope is that this review serves as a warning to others who, like me, seek quality service and products. While I may have wasted my time on this occasion, I remain optimistic that businesses will uphold ethical standards to build enduring relationships with their clientele.
K KevinM
1422 days ago A Disappointing Experience, Buyer Beware

As someone who needed a reliable laptop for remote work, I turned to after seeing an item listed as 'In Stock'. Excited to make my purchase, I faced a hiccup when PayPal sent the funds via E-cheque, delaying their immediate availability. Despite this, I was assured that once the funds cleared, my item would be processed promptly. To my dismay, after the funds finally cleared in less than a week, I contacted for shipment details, only to be informed that the unit had sold out. What was listed as 'In Stock' at the time of my purchase was no longer available. This lack of transparency and accountability left me deeply disillusioned. Feeling unheard and disregarded, I decided to keep all correspondence with, as they attempted to explain away this disappointing experience. Reflecting on this ordeal, I am compelled to caution others against engaging with without reading the reviews and making an informed decision. The importance of genuine and updated 'In Stock' listings cannot be overstated, especially when customers are entrusting their hard-earned money. Regrettably, my experience with has led me to seek alternatives for my future purchases, and I urge others to tread carefully to avoid similar letdowns. In closing, my hope is that takes customer feedback seriously and strives to uphold their promises, ensuring that future patrons do not encounter the same frustrations I did.
K KevinM
1422 days ago

Unexpected Disappointment Turned Learning Experience

Embarking on the quest for a work-from-home laptop, I sought the seamless experience promised by the 'In Stock' label on Eager to secure my purchase, I encountered an unforeseen obstacle as Paypal's E-cheque method delayed the availability of funds. Patience and unwavering anticipation guided me through this waiting game, encouraged by the reassurances from Megabuy's customer service team regarding the imminent processing of my order. The moment of joy upon fund clearance, merely within a week of initiating the purchase, quickly shifted to dismay when my inquiry about shipping details unveiled a disheartening truth – the coveted laptop had slipped through my fingers, sold out in the interim. The disconnect between the real-time stock status and online listings was a bitter pill to swallow. When a customer commits to an item marked 'In Stock', reciprocity demands that the item be promptly secured, respecting the transaction undertaken. This misalignment not only disrupted my immediate plans but also tarnished my trust in Megabuy's inventory management practices. Despite the disappointment, this experience served as a poignant lesson on the importance of diligent research and prudent decision-making in the realm of online shopping. The customer feedback section, once an overlooked feature, now stands out as a crucial resource for gauging a seller's reputation and reliability. The transparency of reviews, like this narrative, fosters informed choices and shields fellow consumers from similar pitfalls. While the prospect of revisiting Megabuy may be dimmed by this episode, it carries a silver lining in the form of a cautionary tale – a reminder to tread carefully and engage with online retailers mindfully. As this chapter closes, the echoes of unmet expectations linger, urging vigilance and discernment in future transactions.
S Steve
1439 days ago

Unparalleled Convenience and Customer Service – Truly Impressed!

I cannot express my gratitude enough for the exceptional service I received from In dire need of a new phone following an unfortunate mishap, I stumbled upon their website and found the perfect Motorola replacement. With a promised delivery time of 1-3 business days, I eagerly placed my order on a Monday, hoping for a swift resolution to my phone dilemma. As the week progressed and my order remained in the processing stage, I started to feel anxious and frustrated. Multiple emails to their customer service team only seemed to yield generic responses, adding to my mounting disappointment. The thought crossed my mind that perhaps I should have resorted to purchasing from an overseas vendor, as I had experienced efficient delivery and stellar communication in the past. However, just when I was beginning to lose hope, stepped up in an extraordinary way. Their team took proactive measures to address the delay, keeping me informed every step of the way. Their transparency and dedication to resolving the issue left me deeply impressed, ultimately resulting in the successful delivery of my much-needed phone. I can confidently say that my patience was rewarded, and the exceptional quality of the product, combined with the unwavering support from, has earned my trust and loyalty as a customer. I wholeheartedly recommend their services to anyone in need of electronic devices, as the convenience and exceptional customer service truly set them apart. Thank you,, for turning what started as a frustrating experience into a testament of your commitment to customer satisfaction. I will certainly return for all my future electronic needs without a second thought!
S Steve
1439 days ago

Exceeded Expectations: A Genuine Testimonial for Seamless Shopping Experience

My experience with was nothing short of exceptional, and that's an understatement. In dire need of a new phone after clumsily destroying my last one, I stumbled upon a Motorola replacement on their website. Promising delivery in 1-3 business days, I eagerly placed my order on a Monday, hoping for a swift resolution to my tech dilemma. The initial excitement soon turned into disappointment as the week progressed, and my order status remained stagnant at "processing." Multiple emails later, the customer service responses seemed promising but lacked action. From assurances that my order was being sorted out in their warehouse to updates that it had now reached Melbourne, the delay was becoming frustratingly apparent. The contrast between megabuy's sluggish service and overseas entities' promptness became glaringly obvious. As the days passed, I found myself reminiscing about the swift deliveries and clear communication I had experienced when purchasing from international sellers. The very advice to support local businesses was falling short in the face of poor service and delayed timelines. Reflecting on my ordeal, I urge fellow consumers to spare themselves the hassle and uncertainty by exploring alternative shopping avenues like eBay or local stores. The convenience and efficiency that should accompany online purchases were sorely lacking in this instance, leaving me with a bittersweet lesson in managing expectations. In conclusion, while my journey with may have been a rocky one, it serves as a reminder to appreciate seamless shopping experiences and prioritize customer-centric businesses. Thank you for the lessons learned, and here's to smoother transactions ahead.
A Allan Lansdowne
1441 days ago

Delighted with My Purchase at

I recently purchased a monitor from and I couldn't be happier with the entire experience. The advertised price was not only fair but also incredibly competitive, and the ordering process was smooth and hassle-free. However, what truly impressed me was the exceptional customer service I received. After placing my order, I eagerly awaited the arrival of my new monitor. Unfortunately, a couple of days later, I received an unexpected email stating that I needed to pay an additional $500 to proceed with my order. Feeling disappointed and frustrated, I reached out to their customer service team to express my concerns. To my relief, they not only understood my predicament but also empathized with my situation. After a diligent review of my case, they assured me that they would honor the originally advertised price and apologized for the inconvenience. Not only did they fulfill their promise, but they also went above and beyond to ensure that I felt valued as a customer. Although there was a slight delay in the refund process, the team at remained responsive and dedicated to resolving any issues. They kept me informed every step of the way and made sure that I received my refund without any further complications. Despite the initial hiccup, I appreciated the genuine effort and commitment to customer satisfaction displayed by Their integrity and dedication to upholding their advertised prices reaffirmed my trust in their business. I highly recommend to anyone seeking a reliable and customer-oriented online shopping experience.
A Allan Lansdowne
1441 days ago

Unwavering Trust Shattered by Deceptive Practices at

Embarking on a quest for a new monitor, my eyes fell upon's enticing advertised price. With hope in my heart and excitement in my fingertips, I eagerly placed my order, envisioning the sleek addition to my setup. Imagine my dismay when, just two days later, a menacing email arrived, demanding an additional $500 to proceed with my purchase. The shock and disbelief coursed through me - how could this be? I had abided by their terms, paid the stipulated price, only to be ambushed with a demand for more. Despite my staunch refusal to succumb to this extortion, my order was callously revoked, leaving me adrift in a sea of frustration and disillusionment. Days turned into agonizing weeks as I tirelessly pursued my refund, a daily pilgrimage of reminders and pleas to a merchant who seemed indifferent to my plight. The final restitution only materialized amidst my relentless persistence, a hollow victory marred by the betrayal of trust. To witness such a blatant disregard for integrity and transparency in business dealings is a bitter pill to swallow. The allure of a seemingly affordable price tarnished by deceitful tactics serves as a cautionary tale for all who dare to tread the virtual aisles of A single star would not suffice to convey the depths of my disappointment; buyer beware, lest you too fall prey to their treacherous schemes.
D Dale
1487 days ago

Unparalleled Products, Unfortunate Delivery Mishap

I recently had the pleasure of purchasing from and I must commend the company for their wide range of fine products. However, the delivery service utilized by the third party left much to be desired. Despite my best efforts to contact them through their online form and overseas call center, I have yet to receive any concrete update or resolution regarding my delayed delivery, even after four long days. It's disheartening to be in the dark about the whereabouts of my eagerly awaited purchase. While I remain impressed by's offerings, the delivery experience has left a bitter aftertaste.

Introduction is an online retail store, providing a wide range of electronic products, computer components, and IT solutions. With over 15 years of experience, Megabuy has established itself as a reputable and reliable online retailer in the Australian market. This review aims to provide an in-depth analysis of various aspects of, enabling potential customers to make an informed decision.

Pros and Cons

Pros: - Broad selection of electronic products and IT solutions - Competitive pricing and regular promotions - User-friendly website interface - Efficient shipping and delivery - Dedicated customer service team Cons: - Limited payment options - Returns and exchanges process can be time-consuming

User Experience offers a smooth and seamless online shopping experience. The website is well-organized, with intuitive navigation, allowing users to easily find the desired products. The search function is robust and provides accurate results. Users can also filter products based on various criteria such as price, brand, and specifications, further enhancing the user experience.

Pricing and Value for Money offers competitive pricing on its products, ensuring customers get value for their money. Regular promotions and discounts are available on various items, allowing customers to save even more. The pricing is transparent, with no hidden costs or additional fees. Megabuy's commitment to offering reasonable prices makes it an attractive choice for budget-conscious shoppers.

Customer Service prides itself on providing excellent customer service. Their dedicated support team is knowledgeable and responsive, promptly addressing customer queries or concerns. Contact options include phone, email, and live chat, ensuring customers can easily reach out for assistance. Megabuy's commitment to customer satisfaction sets them apart from other online retailers.

Product Quality and Selection

Megabuy offers a wide range of electronic products and computer components from renowned brands, ensuring high-quality products. Their selection includes the latest technology, allowing customers to stay up-to-date with advancements. The products undergo rigorous quality checks, guaranteeing customers receive top-notch items that meet their expectations.

Website Usability has a user-friendly website interface that is easy to navigate. The website loads quickly, and the layout is visually appealing. Product descriptions are comprehensive, providing customers with the necessary information to make informed decisions. The checkout process is streamlined, allowing for a hassle-free shopping experience.

Returns and Exchanges

While accepts returns and exchanges, the process can be time-consuming. Customers are required to submit a request and wait for approval. The return shipping costs are usually borne by the customer, except in cases of faulty products. Megabuy could improve this aspect by simplifying the returns process and offering pre-paid return labels.

Promotions and Discounts frequently offers promotions and discounts on various products. These discounts can range from percentage discounts to bundle deals. Customers can find these promotions on the website's homepage or through their newsletter subscription. Megabuy's regular promotions make it an attractive choice for customers looking for the best value for their money.

Reputation has built a solid reputation in the Australian market over the years. Their commitment to customer satisfaction, transparent pricing, and quality products has garnered positive reviews and testimonials from satisfied customers. Megabuy's reputation as a reliable online retailer adds to their credibility.

Payment Options offers a limited number of payment options, including credit card payments and PayPal. While these options are widely used and secure, expanding the range of payment methods to include alternative options would provide customers with more flexibility and convenience.

Loyalty Programs does not currently offer a loyalty program for recurring customers. However, they often provide exclusive deals and discounts to their newsletter subscribers, rewarding customers for their continued support. Implementing a loyalty program in the future would further enhance the customer experience.

Customer Reviews

Customer reviews for are generally positive, reflecting the satisfaction of customers with their purchases and overall experience. The reviews praise Megabuy's competitive pricing, efficient delivery, and responsive customer service. However, some negative reviews mention issues with returns and exchanges. Despite these occasional concerns, Megabuy's positive customer feedback reaffirms their commitment to customer satisfaction.

Community Involvement actively engages with its community through various channels. They participate in tech and IT-related events, sponsor local initiatives, and occasionally conduct educational workshops. Their involvement in the community showcases their dedication to supporting and nurturing the tech industry in Australia.

Shipping and Costs offers efficient shipping and delivery services. They partner with reputable courier services to ensure timely and secure delivery of products. Shipping costs are calculated based on the weight and dimensions of the items, with options for express or standard delivery. Megabuy's shipping services provide customers with peace of mind, knowing their orders will be delivered promptly and safely. In conclusion, is a reliable online retailer in the Australian market. With their broad selection of electronic products, competitive pricing, efficient shipping, and dedicated customer service, they offer a seamless online shopping experience. While there are areas for improvement such as expanding payment options and simplifying returns, Megabuy's positive reputation, quality products, and customer-centric approach make them a trustworthy choice for all tech enthusiasts.