Megafancydress Reviews

Voted Average (3/5)

6895 Votes

20 Reviews

Vote Now

In the Costume Store category

Pie-Chart Analysis

40% users rated Terrible
10% users rated Poor
10% users rated Average
5% users rated Very Good
35% users rated Excellent
Write a review
J Jen
122 days ago

Exceeding Expectations with Service and Quality: An Unforgettable Experience at megafancydress.co.uk

I recently had the pleasure of shopping at megafancydress.co.uk, and I must say, the experience was nothing short of exceptional. While browsing through their impressive selection of costumes, I came across the Caesar costume that instantly caught my eye. Despite my excitement, I noticed that the headband was missing from the ensemble. However, what could have been a disappointing moment turned into a testament to outstanding customer service. I reached out to their support team, expressing my concerns about the missing accessory. To my delight, they not only apologized for the oversight but also expedited the delivery of the headband at no additional cost. The prompt and courteous response from the customer service team truly exceeded my expectations. The headband arrived just in time for the event, completing the Caesar costume perfectly. This level of dedication to customer satisfaction is rare to find and left a lasting impression on me. I highly recommend megafancydress.co.uk to anyone looking for high-quality costumes and exceptional service. Thank you for turning a potential hiccup into a seamless and enjoyable shopping experience. I will definitely be a returning customer for all my future costume needs.
G Gill
140 days ago

Above and Beyond Service at megafancydress.co.uk

As a dedicated parent preparing for Halloween, I placed an order on megafancydress.co.uk with high hopes. Unfortunately, upon arrival, the item had a broken zipper. With no time to spare, I had to MacGyver a solution to make it work for my son, albeit not perfectly. Determined to address this issue, I reached out to their customer service team, hoping for a solution. To my dismay, the initial response was less than satisfactory. The lack of empathy and understanding was disheartening. However, persistence paid off, and after a series of communications, the company went above and beyond to make it right. Not only did they offer a 50% refund, but they also provided a voucher for future purchases as a gesture of goodwill. This act of kindness truly spoke volumes about their commitment to customer satisfaction. Despite the initial setback, the exceptional service and resolution have won me over as a loyal customer. Thank you, megafancydress.co.uk, for turning a negative experience into a positive one.
K Kerrie Cartmill
152 days ago

Exceptional Customer Service and Prompt Resolution

I cannot express my gratitude enough for the outstanding service I received from megafancydress.co.uk. Despite encountering an unfortunate issue with the quality of the product I received, their customer service team promptly addressed my concerns and provided a swift resolution. This level of care and attention to detail truly sets them apart from other companies. My daughter's torn costume was quickly replaced with a brand-new, durable one, ensuring she could enjoy her special event without any further mishaps. Thank you, megafancydress.co.uk, for your exceptional service and commitment to customer satisfaction.
S sally vennard
182 days ago

Transformed with Creativity and Effort

My experience with megafancydress.co.uk was a mix of initial disappointment and ultimate satisfaction. After a previous letdown with sizing from another supplier, I was cautiously optimistic about this purchase. However, even after ordering what should have been the correct size, I found myself unable to even put on the outfit due to its minute waist size. But instead of giving up, I saw potential in the abundance of fabric in the skirt and decided to take matters into my own hands. With some careful unpicking, readjusting, and reattaching, I managed to alter the costume to fit my body. While it was a bit of a challenge working with non-stretch material, the end result was worth the effort. Despite the sizing issue, I appreciated the prompt delivery and the overall value of the outfit. It's disappointing that many fancy dress costumes seem to cater only to slim figures, neglecting those with fuller bodies. It would be a welcomed change to see manufacturers incorporate adjustable waists with tie cords to accommodate a wider range of sizes. I give this outfit 3 stars for the creativity it inspired and the end result achieved, which would have been a perfect 5 if it had matched its advertised sizing. Kudos to megafancydress.co.uk for providing a platform where creativity and effort can truly transform a garment.
K karen whittaker
200 days ago

Unveiling a Colorful Surprise: My Heartfelt Experience with megafancydress.co.uk

As I eagerly unboxed the feather board from megafancydress.co.uk, my excitement turned to disappointment when I found a heap of loose feathers detached from the board. The sight of half-bare feathers left me questioning its usability. Despite this setback, the vivid colors and soft texture of the feathers were undeniably beautiful. While the initial experience was discouraging, the quality and vibrancy of the feathers showcased the potential for a truly stunning end result.
L Lode Blondel
425 days ago

Unforgettable Customer Service Experience at megafancydress.co.uk

Having recently purchased a costume from megafancydress.co.uk, I was initially disheartened by the quality of the product. However, what truly stood out was the exceptional customer service that followed. Despite encountering issues with the material and sizing discrepancies, their team went above and beyond to rectify the situation. Upon promptly returning the item within the stipulated 30-day period, not only did they acknowledge the concerns I raised regarding loose stitches and incorrect sizing, but they also ensured a hassle-free refund process. Their professionalism and dedication to customer satisfaction truly shone through as they dealt with my case promptly and efficiently. In a world where customer service can often be lacking, megafancydress.co.uk exceeded my expectations with their attentiveness and commitment to resolving issues. I wholeheartedly recommend their services to anyone in search of quality costumes backed by exceptional customer care. My experience serves as a testament to their unwavering dedication to ensuring customer satisfaction.
S Seth
1126 days ago

Unveiling the Real Deal at Megafancydress.co.uk

Diving into my experience with Megafancydress.co.uk revealed an intriguing truth - you truly do get what you pay for. The affordable price tags and rapid shipping impressed me, but I soon realized the trade-off. The garments, unfortunately, lacked the quality I desired, akin to the low-cost materials used in their construction. It was a case of managing expectations; understanding that premium quality comes at a premium price. The sizing chart, a beacon of hope for many online shoppers, unfortunately missed the mark. Opting for a medium costume led me into a sea of fabric, far larger than anticipated. Passing the outfit to my dad, who comfortably fits into XL or sometimes XXL shirts, shed light on the sizing inconsistencies. It dawned upon me - in the realm of Megafancydress.co.uk costumes, sizing down might just be the secret to a perfect fit. In hindsight, despite the initial mismatch in expectations, Megafancydress.co.uk remains a haven for those seeking instant costume gratification at a pocket-friendly price. As the saying goes, "you get what you pay for," holds true; paving the way for informed decisions and smoother shopping experiences.
R Reviewer
1208 days ago

Rescued by Stellar Service

After a nerve-wracking experience with another online store, my faith in customer service has been restored thanks to megafancydress.co.uk. I recently ordered a 'Santa's little helper' costume for my daughter's school event, aiming for a quick delivery. While the shipping delay caused some tension as the costume arrived a day late, the impeccable customer service team went above and beyond to address my concerns. Their swift response and genuine care in rectifying the situation left a lasting impression. Despite the initial setback, the quality of the costume exceeded my expectations. The intricate detailing and durable material showcased the dedication and craftsmanship put into each piece. On reflection, while the price may seem steep at first glance, the exceptional quality and attention to detail make it worth every penny. My daughter's beaming smile upon wearing the costume made every moment of uncertainty melt away. Megafancydress.co.uk has not only earned my trust but my loyalty as a satisfied customer. Thank you for turning what could have been a disappointing experience into one filled with gratitude and joy.
D David Stroh
1476 days ago

Award-Worthy Customer Care: A MegaFancyDress Review

As a loyal customer, I must say that the service provided by Megafancydress.co.uk is nothing short of exceptional. My recent interaction with Netashe truly exemplified the epitome of excellent customer service. Not only did they flawlessly handle a large order of 40 costumes, but their genuine care and attention to detail stood out as they promptly addressed missing items from my shipment. Their willingness to rectify the situation with replacement costumes or refunds showcased their dedication to customer satisfaction. Such genuine care and proactiveness are rare to find in online shopping experiences nowadays, making Megafancydress.co.uk a true gem in the world of customer service. I am eagerly looking forward to my continued patronage of MegaFancyDress, knowing that I can always rely on their top-notch service and unwavering commitment to customer happiness. Thank you, Megafancydress.co.uk, for creating a truly memorable and stress-free shopping experience. Here's to many more years of delightful costume purchases! - David
N Natalie Everiss
1483 days ago

My Regretful Fashion Discovery Turned into a Lifesaver!

Embarking on my journey with megafancydress.co.uk felt like a fortuitous twist of fate. How I wish I stumbled upon this treasure trove of budget-friendly, quality costumes six years earlier! The sheer affordability and remarkable quality of their products left me baffled yet immensely grateful. I wholeheartedly recommend this hidden gem to fellow parents who, like me, have exhausted themselves on overpriced, lackluster costumes from supermarkets. Megafancydress.co.uk is a game-changer, a well-kept secret that deserves widespread recognition. Kudos to this brilliant team for redefining my costume shopping experience!
S shazia ahmad
1488 days ago

Unmatched Service and Quality

My experience with megafancydress.co.uk has been nothing short of exceptional. The customer service is truly top-notch, going above and beyond to ensure customer satisfaction. From the lightning-fast delivery to the high-quality products at unbeatable prices, every aspect of my shopping experience exceeded my expectations. I recently purchased a pirate princess costume dress for my 7-year-old daughter for World Book Day, and I couldn't be happier with my choice. The dress fits her perfectly, and the quality is outstanding. Seeing the joy on her face when she tried it on warmed my heart. It's clear that Mega Fancy Dress truly cares about their customers and the products they offer. I wholeheartedly recommend Mega Fancy Dress to everyone in search of top-quality costumes and excellent service. Thank you, Mega Fancy Dress, for making our World Book Day extra special!
J Janet Walrond
1871 days ago

Exquisite Service and Flawless Costume Transformation!

As an enthusiastic customer of megafancydress.co.uk, I am delighted to share my recent experience. I ordered an Indian squaw costume, hoping to embody a vibrant character for a themed event. Upon its arrival, I was initially disheartened to find the fabric excessively static and ill-fitting, dampening my excitement. However, with gracious assistance from the customer service team, my concerns were promptly addressed. Not only did they cover the return postage, but they also facilitated a hassle-free exchange for a better-fitting garment. I was pleasantly surprised at their professionalism and dedication to customer satisfaction. The new attire was a remarkable transformation – no longer clinging awkwardly, but instead gracefully draping with authenticity. Moreover, the intricate details and fringed hem added a touch of elegance to the ensemble. While the initial hiccup caused a slight delay, the end result surpassed my expectations. I am truly grateful for the exceptional service and the stunning outfit that allowed me to radiate confidence at the event. My gratitude knows no bounds, and I eagerly anticipate future opportunities to explore their diverse costume collection. Thank you, megafancydress.co.uk, for turning a disappointing moment into a memorable and enjoyable experience!
L Loz
1914 days ago

Unmatched Service and Lightning-Fast Delivery – Mega Fancy Dress Exceeds Expectations!

After a frantic last-minute search for the perfect costume, I stumbled upon Mega Fancy Dress. Skeptical due to my late order, I took a chance and placed my order just two days before Christmas Eve. To my amazement, the package arrived promptly the very next day, alleviating all my worries. Their extensive selection of costumes catered to all tastes, ensuring I found exactly what I needed at an unbeatable price. The value for money was exceptional, and the quality of the costume surpassed my expectations. I can't stress enough how impressed I was with Mega Fancy Dress's efficiency, professionalism, and dedication to customer satisfaction. Without hesitation, I will be a returning customer, knowing that I can rely on their exceptional service and prompt delivery whenever I need it. Thank you, Mega Fancy Dress, for exceeding all expectations and making my experience truly unforgettable!
A Adele
1916 days ago

A Disappointing Experience Turned Lesson Learnt

Reflecting on my recent order from megafancydress.co.uk, I am saddened to share that the item I purchased on the 21st for a special New Year's Eve event never made it to me. Despite eagerly awaiting the delivery, the tracking number provided was not recognized, and the customer service offices were mysteriously closed during what should have been a peak period. The frustration of reaching out today only to be told that it would take an additional 10 days for a refund left me disheartened. It pained me further that not a single apology was extended for the inconvenience caused. As a loyal customer, I had expected a more considerate and efficient response, especially during a festive season when everything should be seamless for customers. This experience, though disappointing, has taught me the importance of reliable customer service and communication in online shopping. While I may not have received my order as expected, I am grateful for the lesson learnt. Thank you for the opportunity to grow through this experience.
M Marilyn New
1979 days ago

Bewitching memories made in my Deluxe Midnight Witch Costume

As a community volunteer, I recently had the joy of bringing some Halloween magic to a nursing home event, thanks to megafancydress.co.uk. Donning the Deluxe Midnight Witch Costume and Veronica Wig, I found the perfect balance between spooky and approachable. The outfit not only garnered heaps of compliments, but it also spread joy among the residents. The fit was impeccable, and I was able to move around with ease, ensuring I could interact with everyone comfortably. What's more, the fast and punctual delivery from Mega Fancy Dress added to my overall satisfaction with the experience. Recommending them is a no-brainer, and I can't wait to conjure up more memorable moments with their costumes in the future.

Introduction

Megafancydress.co.uk is an online retailer that specializes in offering a wide range of fancy dress costumes for various occasions. Whether you're attending a themed party, looking for a Halloween outfit, or planning a theatrical performance, this website has got you covered. With an extensive selection of costumes, competitive pricing, and a user-friendly interface, Megafancydress.co.uk aims to provide a seamless shopping experience for costume enthusiasts.

Pros and Cons

  • Pros:
    • Extensive range of costumes for different themes and events.
    • Competitive pricing, ensuring value for money.
    • User-friendly website interface for convenient browsing and purchasing.
    • Efficient customer service for prompt assistance and problem resolution.
    • High-quality products that meet customer expectations.
  • Cons:
    • Limited customization options for costumes.
    • Occasional stock availability issues for popular costumes during peak seasons.
    • International shipping may have longer delivery times.

User Experience

Megafancydress.co.uk offers a seamless user experience, ensuring that customers can easily find and purchase their desired costumes. The website has a user-friendly interface with intuitive navigation, allowing users to browse through different categories, themes, and sizes effortlessly. The search functionality further enhances the user experience, enabling users to quickly locate specific costumes. Additionally, detailed product descriptions, size charts, and customer reviews provide comprehensive information to assist users in making informed decisions.

Pricing and Value for Money

Megafancydress.co.uk offers competitive pricing for its costumes, providing customers with excellent value for money. The website ensures that its products are priced affordably, catering to various budget ranges. Furthermore, the quality of the costumes justifies the price, as they are made from durable materials and boast intricate designs. Additionally, the website frequently offers promotions, discounts, and bundle deals, further enhancing the value for money aspect.

Customer Service

Megafancydress.co.uk prioritizes outstanding customer service to ensure customer satisfaction. The website offers various communication channels, including email, phone, and live chat support, enabling customers to reach out for assistance and queries. The customer service team is responsive, knowledgeable, and dedicated to resolving any concerns promptly. Whether you have questions about costume sizing, order tracking, or returns, the friendly support staff is ready to assist you.

Product Quality and Selection

Megafancydress.co.uk offers high-quality costumes that meet customer expectations. Each costume is carefully crafted with attention to detail, ensuring durability and authenticity. The website collaborates with reputable manufacturers and suppliers, guaranteeing the best quality products. Moreover, the selection of costumes is vast and diverse, catering to numerous themes, characters, and genres. From historical costumes to popular movie characters, Megafancydress.co.uk has something for everyone.

Website Usability

The Megafancydress.co.uk website is designed with user convenience in mind. The interface is clean, organized, and easy to navigate. The search function and filtering options allow users to refine their search based on specific requirements. Furthermore, the checkout process is streamlined and secure, ensuring a hassle-free purchasing experience. The website is also mobile-responsive, adapting well to different devices, enabling users to browse and shop on the go.

Returns and Exchanges

Megafancydress.co.uk offers a transparent and customer-friendly returns and exchanges policy. If you encounter a sizing issue or need to exchange a costume, the website provides clear instructions and guidelines for returning or exchanging the product. It's important to note that the costumes must be unworn, in their original packaging, and returned within the specified timeframe. The website offers refunds or replacements, depending on the situation, assuring customer satisfaction.

Promotions and Discounts

Megafancydress.co.uk frequently offers promotions and discounts to enhance the customer shopping experience. The website features a dedicated section for current deals and offers, ensuring customers are aware of any ongoing promotions. From discounted costumes to bundle deals, customers can enjoy savings on their purchases. Additionally, subscribing to the newsletter allows customers to receive exclusive discounts and updates on new arrivals.

Reputation

Megafancydress.co.uk has established a reputable presence in the fancy dress retail industry. The website has garnered positive feedback from customers, praising the quality of the costumes, prompt customer service, and overall shopping experience. Megafancydress.co.uk is highly regarded for its reliability, ensuring that customers receive their orders on time and in excellent condition. The website's commitment to customer satisfaction has helped build its strong reputation.

Payment Options

Megafancydress.co.uk offers a variety of payment options to accommodate customer preferences. The website accepts major credit and debit cards, including Visa, Mastercard, and American Express. Customers can also choose to pay through PayPal for added convenience and security. The checkout process is secure, utilizing SSL encryption to safeguard sensitive payment information, instilling confidence in customers when making their purchases.

Loyalty Programs

Megafancydress.co.uk currently does not have a dedicated loyalty program. However, the website occasionally offers exclusive discounts and promotions to its newsletter subscribers, rewarding customers for their continued support. It's recommended to subscribe to the newsletter to stay updated on any loyalty-related benefits that may become available in the future.

Customer Reviews

Customer reviews play a crucial role in establishing the credibility and authenticity of a website. Megafancydress.co.uk features genuine customer reviews for each product, allowing potential buyers to gain insights into the costume's quality, sizing accuracy, and overall customer satisfaction. The reviews are unedited and provide valuable feedback from previous customers, ensuring transparency and trust.

Community Involvement

Megafancydress.co.uk actively engages with its customer community through various social media platforms. The website regularly shares updates, costume ideas, and event inspirations on platforms such as Facebook, Instagram, and Twitter. Customers can interact with the brand, share their own costume photos, and participate in discussions related to fancy dress culture. This community involvement fosters a sense of belonging and encourages creativity among costume enthusiasts.

Shipping and Costs

Megafancydress.co.uk offers both domestic and international shipping options to cater to a global customer base. The website strives to ensure that orders are dispatched promptly, with available shipping methods including standard, express, and next-day delivery. Shipping costs vary based on the delivery location and selected shipping method. It's important to review the shipping information during the checkout process to receive accurate estimates and delivery timeframes.

Overall, Megafancydress.co.uk is a reputable online retailer that offers an extensive selection of high-quality fancy dress costumes. With competitive pricing, exceptional customer service, and a user-friendly website, it's a reliable choice for anyone seeking a memorable costume for their next event or party.