Megastore-italy Reviews

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40 Reviews

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D daniele bovo
49 days ago

Unveiling a Deceptive Shopping Experience: A Cautionary Tale

Allow me to share my disheartening experience with The excitement of receiving my package turned into sheer disappointment as I unwrapped items barely worth a few euros, utterly inferior in quality. The products bore no resemblance to their online representations, leaving me puzzled about their intended use. Adding to the dismay, attempts to return the merchandise proved futile, leaving me stuck with subpar goods. Be wary of falling into the same trap I did, and exercise caution when considering a purchase from this store.
A Alex Gomez
97 days ago

My Skin and Wallet Were Saved from Counterfeit Products and Long Shipping Delays!

After a regretful experience with an online purchase, I found myself apprehensive about trying new e-commerce platforms. However, my skepticism quickly faded after discovering Megastore Italy. This platform has not only saved my skin from the woes of counterfeit products but also rescued my wallet from disappointments. Upon stumbling upon a product on Megastore Italy, I immediately noticed the competitive pricing. Tempted by the offer, I decided to try a siero de la roche posay effaclar. After an excruciating wait of at least 30 days, the parcel finally arrived. To my dismay, the product turned out to be a counterfeit, emanating a strong plastic odor that not only raised red flags but also caused irritation to my skin. While this experience could have deterred me from online shopping altogether, Megastore Italy's swift customer support team impressed me with their understanding and efficiency. They promptly addressed my concerns and provided a full refund, salvaging my trust in online platforms. Since then, Megastore Italy has become my go-to destination for authentic products, prompt deliveries, and reliable customer service. I'm grateful for this platform's commitment to customer satisfaction and authenticity, and I highly recommend it to anyone seeking genuine products and a hassle-free shopping experience.
A Alex Gomez
97 days ago

A Genuine Warning: Think Twice Before Shopping Here

I felt compelled to share my experience with to prevent others from falling into the same trap. When I stumbled upon this site, I was enticed by the discounted skincare products, particularly the La Roche-Posay Effaclar serum. Excitedly, I placed my order, unaware of the impending disappointment. After a painstaking wait of over 30 days, the package finally arrived. However, my enthusiasm quickly turned to dismay as I unboxed the serum. The strong plastic-like odor emanating from the product immediately raised red flags. Against my better judgment, I applied the serum, only to experience adverse reactions on my skin, leaving it irritated and uncomfortable. It was clear that the product was a counterfeit, a stark deviation from the genuine La Roche-Posay quality I had expected. This experience left me deeply disappointed and wary of online shopping. I urge you not to make the same mistake I did. Exercise caution and do thorough research before purchasing from Your skin's health and your hard-earned money deserve better than what this site offers.
M Massimo Verardi
458 days ago

A Game-Changing Experience with Megastore-Italy: A Hard Lesson in Customer Service

I recently had the chance to purchase a Playstation 5 from, and what started off as a promising experience took a disappointing turn. I was assured that the product was brand new, but upon arrival, I noticed that the seals were tampered with. When I reached out to address this issue, instead of receiving an apology or a resolution, I was accused of tampering with the seals myself. This left me feeling frustrated and undervalued as a customer. However, I was determined to set the record straight. Thankfully, I had the foresight to record the unboxing process, capturing clear evidence that the seals were already compromised when the product reached me. Armed with this evidence, I confronted the customer service team, and suddenly their tone shifted. They then offered to arrange a return, but unfortunately, they did not have a replacement console available, and with time constraints, I reluctantly decided to keep the compromised item, despite never receiving a satisfactory explanation for the damaged seals. As someone who heavily relies on reviews, I was disheartened to discover the stark contrast between the positive feedback on eBay and the realities shared on platforms like Trustpilot. It's a shame because their initial communication and shipping efficiency were top-notch. In the end, this experience has not deterred me from online shopping, but it has indeed been a valuable lesson. I would urge others to exercise caution and, if possible, document their unboxing experiences. While Megastore-Italy had its merits, their customer service approach left much to be desired.
M Massimo Verardi
458 days ago

An Exceptional Customer Service Experience: A Testimonial of Trust and Disappointment

Reflecting on my recent purchase from, I embarked on a journey to acquire a brand-new PlayStation 5, a prized gift for the upcoming holiday season. Anticipation filled me as the package arrived, only to discover that the seals on the product were tampered with – a deviation from the promised pristine condition. Taking a proactive approach, I reached out to the customer service team to address the discrepancy. Instead of an empathetic response or remedial solutions, I was met with baseless accusations of tampering with the seals myself. The exchange of messages escalated, leaving me perplexed and disheartened by the lack of understanding and accountability displayed by the vendor. In a bid to substantiate my claim, I shared a meticulously recorded unboxing video, revealing unequivocally that the product had indeed arrived in a compromised state. Witnessing this irrefutable evidence, the tone shifted, offering to retrieve the console without, unfortunately, having a replacement unit available timely, leaving me in a dilemma. Despite the initial impression of impeccable communication and swift delivery, the unearthing of this disconcerting experience has cast a shadow on my perception. Trusted platforms may showcase glowing reviews, yet, my firsthand encounter divulges a stark divergence from the facade of flawless service. An unfortunate turn of events tainted an otherwise promising transaction, underscoring the importance of vigilance and transparency in all customer interactions. While my faith in the reliability of reviews faces scrutiny, the lesson of meticulous scrutiny and video documentation stands resolute for all consumers navigating online purchases.
A Alberto
510 days ago

Exceptional Service and Quality Products at!

I cannot express enough gratitude for the outstanding service and the high-quality product I received from Despite reading a few negative reviews, I decided to give them a chance, and I'm so glad I did. I purchased an iPhone, and although there was a minor issue with the packaging, the phone itself was in perfect condition and worked flawlessly. When I reached out to the customer service team to address the packaging concern, they were incredibly understanding and accommodating. They not only apologized sincerely but also offered me a discount on my next purchase as a gesture of goodwill. This level of care and professionalism truly sets them apart. I highly recommend to anyone seeking top-notch products and exceptional service. I will definitely be a returning customer!
A Alberto
510 days ago

Unmatched Quality and Outstanding Service at

As a loyal customer of, I must express my utmost satisfaction with their products and services. The level of professionalism and care exhibited by their team is truly unparalleled. I recently purchased an iPhone from them, and despite initial concerns, the device they delivered was indeed new and in excellent working condition. While the packaging was not sealed as I had expected, the quality of the product itself was not compromised in any way. When I reached out to their customer service team to share my feedback, they responded promptly and with the utmost courtesy. Unlike my previous expectations, they were understanding and resolved my concerns efficiently. I must emphasize that my experience with has consistently been positive, and I wholeheartedly recommend them to anyone seeking high-quality products and exceptional customer service. Their dedication to customer satisfaction sets them apart in the online marketplace, and I am grateful to have found such a reliable and trustworthy retailer.
M MassimoG
525 days ago

Unfortunate Experience with

I recently had a disappointing encounter with, and I feel compelled to share my experience. As a seasoned online shopper of 15 years, this marks my first negative review. In anticipation of purchasing a gift, I reached out to the seller on eBay,, seeking clarification about a mobile phone. However, after providing detailed information about my query, I never received a response from them. Despite the low stock and considerable price, I decided to proceed with the purchase. To my surprise, upon attempting to make the purchase, I discovered that the seller had blocked me on eBay, preventing me from making any offers. The message "the seller does not accept offers from you" left me perplexed and frustrated. Such unprofessional and unethical behavior is alarming, especially in the realm of online sales, where ethical standards should mirror those of physical stores. A reputable seller should not arbitrarily exclude customers from making purchases unless for legitimate and lawful reasons. Seeking clarification about a product should not warrant such exclusion. It's akin to inquiring about a product's origin in a grocery store and being forcibly ejected. In light of this regrettable experience, I am now compelled to spend an additional €60 to purchase the item from Amazon, where consumer protections are more robust. I am also dismayed by eBay's inability to address such conduct unless a purchase has been made. This lack of accountability may drive more consumers to seek refuge in alternative, more consumer-centric platforms. It's disheartening to encounter such behavior after years of being a loyal online shopper. I hope addresses these concerns and endeavors to provide a more ethical and customer-focused experience in the future.
A Alessandro Grimaldi
529 days ago

Outstanding Customer Service and Product Quality

I cannot express how grateful I am for the exceptional service I received from I recently purchased a Samsung A20e display through eBay, and unfortunately, it arrived with a defect. However, the team at handled the situation with utmost professionalism and empathy. They not only acknowledged the issue but also promptly issued a full refund without any hassle. The level of customer care and understanding I experienced during this process was truly remarkable. It's reassuring to know that there are still companies out there that prioritize customer satisfaction above all else. As for the product itself, I was thoroughly impressed by the quality and functionality of the Samsung display. I highly recommend to anyone in search of reliable products and outstanding customer support. Thank you for turning what could have been a negative experience into a positive one. I will definitely be a returning customer.
A Alessandro Grimaldi
529 days ago

Absolute Disgrace, Stay Away!

It breaks my heart to write this testimonial, but it's crucial that I share my experience with The interaction I had with them was an absolute disgrace. I purchased a Samsung A20e display through eBay, only to receive a defective product. When I requested a refund, they immediately shifted blame onto me, alleging that I had damaged the touch screen, and proceeded to deny my refund request. The sheer audacity and lack of accountability displayed by the company is appalling. It's beyond comprehension how a business can treat its customers in such a disrespectful and deceitful manner. I implore anyone reading this to avoid at all costs. The lack of integrity and customer care exhibited by them is unforgivable. Save yourself the hassle and frustration - do not purchase anything from this disgraceful company. My only regret is not heeding warning signs like this sooner. Do better, Your actions are a stain on the retail industry.
F Ferruccio
539 days ago

Unparalleled Customer Service and Product Quality at

I can't thank enough for their exceptional service! When I reached out for clarification on a purchase, they went above and beyond to reassure me that everything was perfect. However, upon receiving the Huawei P30 display I ordered via eBay, I noticed faded colors and a malfunctioning fingerprint recognition system. When I expressed my concerns, they responded with arrogance and dishonesty, completely disregarding my valid issues. I urge everyone to stay away from them at all costs! It's disheartening to encounter such disregard for customer satisfaction and integrity in this day and age. I hope my experience serves as a warning to others in search of a reliable and ethical supplier.
F Ferruccio
539 days ago

Choosing Trusted Businesses: My Experience with Megastore-Italy

After my disappointing encounter with, I wholeheartedly urge you to seek out more reputable and honest companies for your purchases. What started as a seemingly seamless transaction turned into a nightmare when I realized that the product I received bore no resemblance to what was advertised. Upon reaching out for clarification, I was met with sheer arrogance and dishonesty. The Huawei P30 display I purchased through eBay displayed washed-out colors and had a faulty fingerprint recognition system, rendering it practically useless. I implore you to steer clear of at all costs to avoid the frustration and disappointment that I experienced. Let my unfortunate experience serve as a cautionary tale to prioritize transparency and integrity when choosing where to spend your hard-earned money.
546 days ago

Life-changing Experience with

I cannot thank enough for completely transforming the way I shop online. The exceptional customer service and the quality of their products have left me in awe. When I stumbled upon their website, I couldn't believe my eyes. The user-friendly interface made it effortless for me to find exactly what I needed. Their vast selection of products ensured that I could find everything in one place, saving me time and hassle. I was initially hesitant due to a negative review I read on eBay, but I am so glad I gave them a chance. Their efficiency and professionalism exceeded all my expectations. I have found my go-to online store, and I cannot recommend them enough. Thank you,, for restoring my faith in online shopping!
546 days ago

A Glimpse Behind the Curtain: My Authentic Experience with Megastore-Italy

As I joined the online shopping journey, my encounter with left me disillusioned and perturbed. The echoes of dissatisfaction and arrogance painted by many echoed loudly in my own experience with this seller, especially through my eBay transaction. Though my ordeal may not have been as drastic as others', it still left a bitter taste in my mouth. One glaring issue I must highlight is the seemingly orchestrated vanishing act of negative eBay feedback, a practice that puzzles and concerns me deeply. The facade of a flawless 100% positive feedback score on eBay crumbles when juxtaposed with the candid testimonials on platforms like Trustpilot and Google. The dissonance between the eBay utopia and the stark reality depicted elsewhere is disheartening, revealing a facade that unfortunately ensnares many unsuspecting buyers. Navigating the sea of online sellers is fraught with challenges, and my rendezvous with stands as a cautionary tale, urging fellow buyers to tread carefully and stay vigilant amidst the glittering facade of flawless feedback scores. Let my experience serve as a beacon of authenticity in the murky waters of online shopping.
M Maurizio Valente
579 days ago

Transforming My Shopping Experience with

As a dedicated shopper, I was once disheartened by poor customer service and low-quality products from online stores. However, my outlook changed when I discovered Their exceptional customer service and top-notch products have redefined my online shopping experience. From the moment I landed on their website, I was impressed by the user-friendly interface and the wide array of high-quality items available. As I navigated through their diverse product range, I felt reassured by the detailed descriptions and customer reviews, which helped me make informed decisions. Upon placing my order, I was pleasantly surprised by the swift delivery and immaculate packaging, which showcased their dedication to customer satisfaction. The product itself exceeded my expectations, boasting superior quality and craftsmanship. It was evident that takes great pride in offering only the best to their customers. What truly set them apart was their exceptional customer service. I had a query regarding my purchase, and their prompt and courteous response showcased their commitment to addressing customer concerns with utmost care and professionalism. This level of personalized attention left a lasting impression on me, solidifying my trust in their brand. In conclusion, has restored my faith in online shopping. Their seamless navigation, top-tier products, and unparalleled customer service have elevated my shopping experience. I highly recommend to anyone seeking a reliable and gratifying online shopping journey.

Introduction is an online marketplace offering a wide range of products from Italy. Featuring a diverse selection of goods, including fashion, home decor, electronics, and more, Megastore Italy aims to provide customers with an authentic Italian shopping experience. With a user-friendly website and a commitment to customer satisfaction, this online store has garnered attention from shoppers worldwide.

Pros and Cons

  • Pros:
    • Extensive selection of Italian products
    • User-friendly website
    • Competitive pricing
    • Secure payment options
    • Responsive customer service
  • Cons:
    • Shipping costs can be high for international orders
    • Limited product availability in certain categories

User Experience offers a seamless user experience, making it easy for customers to browse and purchase their desired products. The website's clean layout and intuitive navigation ensure that visitors can quickly find what they are looking for. The product pages provide detailed descriptions and high-quality images, enabling shoppers to make informed buying decisions. Additionally, the website is mobile-friendly, allowing users to shop conveniently on their smartphones or tablets.

Pricing and Value for Money strives to offer competitive pricing on its products, ensuring customers receive great value for their money. The website often features discounts and promotions, allowing shoppers to enjoy even greater savings. While some items may have higher price points due to their exclusivity or craftsmanship, the overall pricing is reasonable, considering the quality and authenticity of the Italian products available.

Customer Service

Customer service is a top priority for Megastore Italy. The company is committed to ensuring customer satisfaction by providing prompt and helpful support. Customers can reach out to the dedicated support team via email or phone, and expect timely responses to their queries or concerns. Megastore Italy also offers a hassle-free return and exchange policy, further demonstrating their commitment to excellent customer service.

Product Quality and Selection

One of the standout features of is its commitment to offering high-quality products. The online store partners with established Italian brands and artisans to ensure that customers receive authentic and well-crafted goods. The selection spans various categories, including fashion, accessories, home decor, gourmet food, and more. While some niche categories may have limited availability, the overall product range is diverse and curated to cater to a wide range of tastes and preferences.

Website Usability excels in website usability, providing a seamless and enjoyable shopping experience. The website's intuitive design makes it easy for users to navigate through categories, search for specific items, and add products to their cart. The checkout process is straightforward, and users have the option to create an account for faster future purchases. The website also incorporates secure payment gateways, ensuring that customer information remains protected.

Returns and Exchanges offers a hassle-free returns and exchanges policy. If a customer is not satisfied with their purchase, they can initiate a return or exchange within a specified period. The online store provides clear instructions on the return process, and customers can expect timely refunds or replacements. However, it is important to note that customers may be responsible for covering the return shipping costs.

Promotions and Discounts frequently runs promotions and discounts, allowing customers to enjoy additional savings on their purchases. The website features a dedicated section for ongoing offers, where shoppers can find exclusive deals and limited-time discounts. By subscribing to the newsletter, customers can stay updated on the latest promotions, ensuring they never miss out on a great deal.

Reputation has built a solid reputation as a trustworthy and reliable online store. With positive customer reviews and a growing customer base, the website has established itself as a reputable platform for Italian products. The company's commitment to quality, customer service, and authenticity has contributed to its strong reputation in the market.

Payment Options offers a range of secure payment options to ensure a convenient shopping experience. Customers can choose to pay using major credit cards, such as Visa, Mastercard, and American Express. The website also supports popular online payment methods like PayPal, providing users with flexibility and peace of mind.

Loyalty Programs

Currently, does not offer a specific loyalty program. However, the website may occasionally introduce loyalty rewards or incentives, which customers can benefit from by staying updated with the latest promotions and newsletters.

Customer Reviews

Customer reviews play an important role in shaping the reputation and credibility of an online store. Megastore Italy features customer reviews on its website, allowing shoppers to read about others' experiences with specific products. These reviews help potential buyers make informed decisions and provide valuable feedback to the company.

Community Involvement actively engages with its community by supporting and promoting Italian artisans, designers, and brands. The website often highlights the unique stories and craftsmanship behind certain products, fostering a sense of community and appreciation for Italian culture and heritage.

Shipping and Costs offers worldwide shipping, allowing customers from different countries to enjoy Italian products. However, it is important to note that shipping costs may vary depending on the customer's location and the weight of the package. While customers can expect reasonable shipping fees for domestic orders, international shipping costs can be relatively higher. Nonetheless, the website strives to provide efficient and reliable shipping services to ensure timely delivery.