Melissasassine Reviews

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67 Reviews

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In the Big Sales category

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4% users rated Terrible
33% users rated Poor
13% users rated Average
21% users rated Very Good
28% users rated Excellent
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Introduction is an online beauty retailer that offers a wide range of high-quality cosmetics and skincare products. With a focus on clean and natural ingredients, Melissa Sassine's e-commerce platform aims to provide customers with products that are both effective and safe for use.


  • Extensive product selection: Melissa Sassine offers a diverse range of cosmetics and skincare products, catering to different skin types and preferences.
  • High-quality ingredients: The brand prioritizes clean and natural ingredients, ensuring the products are safe and beneficial for the skin.
  • User-friendly website: Navigating through the website is effortless, with a well-organized layout and easy-to-use search filters.
  • Secure payment options: The site offers various secure payment options, including major credit cards and PayPal, ensuring a safe and convenient shopping experience.
  • Customer reviews: Melissa Sassine provides customer reviews and ratings for their products, helping shoppers make informed purchasing decisions.


  • Higher price range: While the products are of high quality, some customers may find them slightly pricier compared to other beauty brands in the market.
  • Limited promotions and discounts: The website does not frequently offer promotional deals or discounts, which may disappoint bargain hunters.
  • Shipping costs: Customers may need to bear the shipping costs, which can vary depending on their location.

User Experience

Melissa Sassine's website provides an exceptional user experience. The clear and visually appealing design makes it easy to browse the extensive range of products. The search functionality and intuitive navigation menus allow users to quickly find what they are looking for. Additionally, product descriptions and customer reviews offer valuable information to users, aiding in their decision-making process. Overall, the user experience is smooth and enjoyable.

Pricing and Value for Money

While Melissa Sassine products may be priced slightly higher compared to some other brands, the quality and effectiveness of the products justify the price. The brand's focus on using clean and natural ingredients ensures that customers are getting products that are safe and beneficial for their skin. The high-quality formulation and performance make Melissa Sassine products a worthwhile investment for those seeking superior beauty products.

Customer Service

Melissa Sassine places great emphasis on providing exceptional customer service. The website offers multiple channels to get in touch with their support team, including email and live chat. Their knowledgeable and friendly customer service representatives promptly address any queries or concerns, ensuring a positive experience for customers. Additionally, the brand strives to resolve any issues with orders or products to the customer's satisfaction, showcasing their commitment to customer care.

Product Quality and Selection

Melissa Sassine is renowned for its commitment to high-quality products. The brand extensively tests each product to ensure efficacy and safety. By utilizing clean and natural ingredients, they cater to customers who prioritize skincare and cosmetics with a focus on wellness. Their product selection is comprehensive, encompassing a wide range of makeup and skincare items suitable for different skin types and preferences. Customers can trust that they are purchasing products that are not only effective but also contribute to long-term skin health.

Website Usability

The website's usability is excellent. It is well-designed, responsive, and loads quickly, providing a seamless browsing experience. The layout is clean and intuitive, making it easy for customers to navigate the site and locate desired products. The search functionality and filtering options further enhance usability, allowing users to refine their search based on specific criteria. Overall, the website is user-friendly and ensures a hassle-free shopping experience.

Returns and Exchanges

Melissa Sassine has a fair returns and exchanges policy, demonstrating their commitment to customer satisfaction. Customers can initiate returns or exchanges for unused and unopened products within a specified timeframe. The brand provides clear instructions on the return process and promptly processes eligible returns or exchanges. However, it's important to note that customers may be responsible for return shipping costs unless the return is due to a product defect or error on the company's part.

Promotions and Discounts does not frequently offer promotions or discounts. While this may disappoint customers looking for deals, the brand's focus on providing high-quality products may justify the absence of frequent discounting. However, occasional promotional offers or exclusive discounts for loyal customers would be a welcome addition, enhancing the overall shopping experience.


Melissa Sassine has a strong reputation within the beauty industry. The brand is recognized for its commitment to using clean and natural ingredients in their products, ensuring that customers receive safe and effective beauty solutions. The positive customer reviews and testimonials further affirm their reputation for delivering high-quality products and exceptional customer service. Melissa Sassine's dedication to creating beauty products with integrity has earned them a trusted name in the industry.

Payment Options

Melissa Sassine offers a range of secure payment options, allowing customers to choose their preferred method. Major credit cards, including Visa, Mastercard, and American Express, are accepted on the website. Additionally, customers can opt to pay through the trusted and convenient PayPal platform. The inclusion of multiple payment options adds to the convenience and flexibility of the shopping experience.

Loyalty Programs

Currently, Melissa Sassine does not have a formal loyalty program in place. However, the brand occasionally offers exclusive perks and rewards to their loyal customers. These benefits may include early access to new product launches, limited edition items, or personalized recommendations. While the absence of a structured loyalty program may be a drawback for some, occasional rewards provide an element of appreciation for their loyal customer base.

Customer Reviews

Customer reviews on Melissa Sassine's website provide valuable insights into the performance and quality of their products. The website displays authentic customer feedback, allowing shoppers to gauge the effectiveness of the products based on real experiences. Additionally, the brand actively encourages customers to leave reviews after making a purchase, fostering a transparent and trustworthy shopping environment.

Community Involvement

Melissa Sassine demonstrates a commitment to community involvement through various initiatives. The brand actively engages with their customers through social media platforms, providing beauty tips, tutorials, and responding to queries. Additionally, they support charitable causes by partnering with organizations focused on empowering women and improving access to health services. This dedication to community involvement showcases Melissa Sassine's broader mission to make a positive impact beyond the realm of beauty.

Shipping and Costs

Melissa Sassine offers shipping services to various locations. The website provides clear and transparent information regarding shipping costs, which may vary based on the destination and order value. Customers are informed of estimated delivery times during the checkout process. It's worth noting that customers may be responsible for any customs fees or import taxes associated with international orders. Overall, the brand ensures efficient and reliable shipping, delivering products to customers in a timely manner.

In conclusion, Melissa Sassine's e-commerce platform offers a remarkable online shopping experience for beauty enthusiasts. With a focus on clean and natural ingredients, the brand delivers high-quality cosmetics and skincare products that are safe and effective. While the pricing may be higher compared to some competitors and the absence of frequent promotions and discounts, the overall value for money is justified by the brand's commitment to quality. The user-friendly website, excellent customer service, and comprehensive product selection contribute to a satisfying shopping journey. Melissa Sassine's reputation, secure payment options, and community involvement further bolster the brand's authority and trustworthiness in the beauty industry.