Mercadoactual Reviews

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In the Computer Store category

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T The Post Box
1146 days ago

Exceeding Expectations Every Time!

As a long-time customer of, I can confidently say that their service consistently goes above and beyond. From the ease of navigating their website to the prompt delivery of my orders, never fails to impress. The quality of their products is exceptional, and their customer support team is always helpful and friendly. I appreciate the attention to detail and the care they put into every interaction. It's rare to find a company that truly values its customers the way does. I highly recommend them to anyone looking for a reliable and trustworthy online shopping experience. Thank you for exceeding my expectations every time!
P philippe b
1168 days ago

Exceeding Expectations: My Journey with Mercado Actual

As a loyal customer of, I recently encountered a minor hiccup in my purchase experience. Upon ordering what was advertised as an 8 PORTS SWITCH on Rakuten, I received a 5 PORTS Switch instead. Confusion and disappointment settled in as I pondered the discrepancy between the product description, title, and the actual item received. However, what truly sets Mercado Actual apart is their exceptional customer service. I raised my concerns, and to my delight, they swiftly acknowledged the error and offered a satisfactory resolution. Not only did they admit their mistake, but they also proposed a generous 50% discount on the item as a gesture of goodwill. Despite the initial mix-up, the vendor’s professionalism and commitment to customer satisfaction shone through. Their prompt response and willingness to rectify the situation left me impressed and reassured of their dedication to excellence. While the process may have had its bumps, Mercado Actual's sincerity in addressing the issue and making amends speaks volumes about their integrity and commitment to customer satisfaction. I look forward to future interactions with this trusted vendor, knowing that they prioritize customer happiness above all else. Thank you, Mercado Actual, for turning a potential setback into a testament of your unwavering dedication to customer service. Your actions have earned my continued loyalty and trust.

Introduction is an online marketplace that offers a wide range of products and services to customers in Spain. With a focus on technology and electronics, aims to provide a convenient and reliable platform for users to purchase products at competitive prices. In this editorial review, we will explore various aspects of the website, including its pros and cons, user experience, pricing and value for money, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons


  • Wide range of products available, especially in the technology and electronics categories
  • Competitive prices and regular promotions and discounts
  • Easy-to-use website with a clean and organized layout
  • Reliable customer service, with multiple communication channels available
  • Flexible payment options, including credit/debit cards and PayPal
  • Diverse customer reviews and ratings provide valuable insights


  • Limited product selection in some categories
  • Occasional delays in shipping and delivery
  • Return and exchange process can be time-consuming
  • Lack of comprehensive loyalty programs

User Experience provides users with a seamless and intuitive browsing experience. The website has a responsive design that adapts well to different devices, ensuring accessibility for both desktop and mobile users. The search functionality is robust and allows users to find products quickly and efficiently. The product pages provide detailed descriptions, specifications, and customer reviews, helping users make informed buying decisions. Overall, the user experience on is smooth and hassle-free.

Pricing and Value for Money offers competitive prices for its products, ensuring good value for money. Regular promotions and discounts further enhance the affordability of the products. Customers can compare prices across different sellers on the platform, enabling them to make cost-effective choices. Additionally, the website offers a price match guarantee, ensuring customers get the best deal available.

Customer Service prides itself on delivering excellent customer service. The website provides multiple channels for customer support, including live chat, email, and phone. The support team is responsive and knowledgeable, helping customers resolve any issues or queries promptly. The website also features a comprehensive FAQ section, which addresses common concerns and provides self-help solutions. Overall, the customer service on is reliable and efficient.

Product Quality and Selection offers a wide range of products in various categories, with a focus on technology and electronics. While the selection is extensive in some categories, there may be limited options in others. The website curates products from reputable brands, ensuring high-quality and genuine items. The product pages provide detailed information about specifications, features, and warranty coverage, allowing customers to make informed choices before purchasing.

Website Usability

The website of is well-designed and user-friendly. It features a clean and organized layout, making it easy for users to navigate through different categories and find their desired products. The search functionality is powerful and provides accurate results, saving users time and effort. The checkout process is smooth and secure, offering multiple payment options to cater to different customer preferences. Overall, the website usability of enhances the overall shopping experience.

Returns and Exchanges has a well-defined returns and exchanges policy to facilitate customer satisfaction. Customers can initiate returns or exchanges within a specified timeframe after receiving the product. The website provides clear instructions on the process, and customers can reach out to the support team for assistance. However, some customers have reported that the returns and exchange process can be time-consuming, requiring multiple steps and communication with the support team.

Promotions and Discounts regularly offers promotions and discounts to provide value for customers. These promotions can range from seasonal sales to clearance events and exclusive discounts on certain products. The website prominently displays ongoing promotions, ensuring customers are aware of the latest deals. Additionally, customers can subscribe to the newsletter or follow on social media to receive updates on upcoming promotions.

Reputation has built a solid reputation as a reliable online marketplace in Spain. It has garnered praise for its wide range of products and competitive prices. The website has received positive reviews from customers who have praised its user-friendly interface, efficient customer service, and timely delivery. However, there have been occasional reports of delayed shipping and delivery, which have affected the overall reputation to some extent.

Payment Options offers flexible payment options to cater to different customer preferences. Customers can make payments using credit and debit cards, including Visa and Mastercard. Additionally, the website supports PayPal, a secure and popular online payment method. The availability of multiple payment options adds convenience and enhances the overall shopping experience.

Loyalty Programs

Currently, does not offer a comprehensive loyalty program. While there are occasional promotions and discounts for loyal customers, there is no structured program to reward repeat purchases or encourage customer loyalty. The absence of a loyalty program might be a drawback for customers seeking long-term benefits and incentives.

Customer Reviews

Customer reviews and ratings are an integral part of the buying process on The website allows verified customers to leave reviews and rate products based on their experiences. These reviews provide valuable insights into the product quality, performance, and overall customer satisfaction. Customers can refer to these reviews to make informed decisions and gauge the reputation of sellers and products on the platform.

Community Involvement actively engages with its customer community through various channels. The website maintains a blog section where users can find informative articles, buying guides, and technology news. Additionally, has a presence on social media platforms, sharing product updates, promotions, and engaging with customers through comments and messages. This community involvement adds an interactive and informative dimension to the overall shopping experience.

Shipping and Costs offers shipping services to different regions in Spain. The website provides estimated delivery times for each product, allowing customers to plan accordingly. Shipping costs may vary depending on the product's size, weight, and delivery location. strives to partner with reliable logistics providers to ensure timely and secure delivery. However, there have been occasional reports of delayed shipping, which might affect customer satisfaction.

In conclusion, is a reputable online marketplace that offers a wide range of products, competitive prices, and reliable customer service. The website's user-friendly interface, secure payment options, and comprehensive product information contribute to a seamless shopping experience. While there are occasional concerns regarding limited product selection, delayed shipping, and a lack of structured loyalty programs, the overall pros outweigh the cons. continues to build its reputation as a trustworthy platform for customers seeking technology and electronics products in Spain.