Users Voice for Metal-shop

17% users rated Terrible
0% users rated Poor
0% users rated Average
5% users rated Very Good
78% users rated Excellent
Pie Chart Review Representation for Metal-shop
Metal-shop Overall rating
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Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 24 Jun 2019

Last updated by on 10 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Sep 2022 5 4.5 4.4 4.1 1 3.8
Oct 2022 5 4.7 4.4 3.9 1 3.7
Nov 2022 5 4.5 2.7 4.1 1 5
Dec 2022 5 5 5 5 5 5
Mar 2023 3 4.1 4.6 3 1.5 2.7
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Detailed Metal-shop Review by

Introduction:

Metal-shop.at is an online store that caters to metal and rock enthusiasts, offering a wide selection of merchandise, including shirts, hoodies, jackets, accessories, and more. They target a niche market, which allows them to focus on providing high-quality products that align with their customer's taste.

Pros and Cons:

Pros: - Extensive selection of merchandise - Competitive prices - High-quality products - Easy to use website - Fast and reliable shipping - Secure payment options - Hassle-free returns and exchanges Cons: - Limited selection of sizes for some products - Shipping costs may be expensive for international orders - No loyalty program

User Experience:

The website is well-designed, with a simple and intuitive interface that makes it easy for customers to find what they're looking for. The product descriptions are detailed, providing accurate information on materials and sizing. The checkout process is streamlined, with secure payment options, and customers are kept informed throughout the shipping process.

Pricing and Value for Money:

Metal-shop.at offers competitive prices for their products, which are of high quality, making them a good value for money. They frequently run promotions and discounts, especially during holidays or special events, allowing customers to save even more.

Alternatives:

Potential alternatives to metal-shop.at include EMP, Grindstore, and Heavy Metal Merchant. These companies offer similar products and cater to the same audience.

Customer Service:

Metal-shop.at provides excellent customer service, with a responsive and knowledgeable team. They are available to answer any questions or concerns promptly, and they handle returns and exchanges efficiently.

Product Quality and Selection:

The products offered by metal-shop.at are of excellent quality, with materials and designs that align perfectly with their customers' preferences. They offer a wide selection of products, including shirts, jackets, hoodies, accessories, and more, featuring some of the biggest names in metal and rock music.

Website Usability:

The website is user-friendly, with an intuitive interface that makes it easy for customers to navigate and find what they are looking for. The search bar is prominent, and the categories are well-organized, making it easy to browse and filter results.

Returns and Exchanges:

Metal-shop.at offers hassle-free returns and exchanges, allowing customers to send back products that didn't meet their expectations or that didn't fit properly. The company provides a simple and easy-to-follow process that ensures customers can get replacements or refunds quickly.

Promotions and Discounts:

Metal-shop.at frequently offers promotions and discounts, especially during holidays or special events. Customers can save a significant amount of money by taking advantage of these promotions.

Reputation:

Metal-shop.at has built a solid reputation for providing high-quality products and excellent customer service. They have received many positive reviews from satisfied customers, and they have a strong presence on social media.

Payment Options:

Metal-shop.at provides secure payment options, including credit card, PayPal, and Amazon Pay. Customers can choose the method that suits them best.

Loyalty Programs:

Unfortunately, metal-shop.at does not offer a loyalty program at this time.

Customer Reviews:

Metal-shop.at has received many positive reviews from satisfied customers, with praise for their high-quality products, fast shipping, and excellent customer service.

Community Involvement:

Metal-shop.at is a company that values community involvement and supports various metal and rock events.

Shipping and Costs:

Metal-shop.at provides fast and reliable shipping, with various options available depending on the customer's location. Shipping costs may vary depending on the order's size and weight, but they are reasonable, especially for domestic orders. However, international orders may incur more significant shipping costs. In summary, Metal-shop.at provides an excellent online shopping experience for metal and rock enthusiasts, with high-quality products, competitive prices, excellent customer service, and fast shipping. While they may have some limitations in terms of sizes and international shipping, they remain a reliable and trustworthy option for anyone looking for merchandise that aligns with their metal and rock passions.

Metal-shop Recent User Reviews

User Rating

5 stars

16

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Reviewer Name: customer

Review Submission Date: 2022-11-15

Review Title: First i could change the sice
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Review Description: First i could change the sice - than suddenly because i used klarna - so new booking extra cost for POST no thank you

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Reviewer Name: customer

Review Submission Date: 2022-09-06

Review Title: Excellent customer service
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Review Description: Good products, good delivery, good price and an excellent customer service!

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Reviewer Name: customer

Review Submission Date: 2022-08-12

Review Title: Rock on!
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Review Description: Online-shopping like it should be. I like them.

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Reviewer Name: customer

Review Submission Date: 2022-07-11

Review Title: You´ve said 2-3 Days
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Review Description: You´ve said 2-3 Days, but one week later my order is not here???

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Reviewer Name: Susanne

Review Submission Date: 2022-07-11

Review Title: Everything fine
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Review Description: Everything fine, will order again for sure.

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Reviewer Name: customer

Review Submission Date: 2022-07-09

Review Title: Still not delivered
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Review Description: Still not delivered

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Reviewer Name: Elisabeth König

Review Submission Date: 2022-06-23

Review Title: All was best
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Review Description: All was best! Demand, payment, delivery and service ??

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Reviewer Name: customer

Review Submission Date: 2022-06-12

Review Title: Fast delivery
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Review Description: Fast delivery, great quality and really nice selection!

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Reviewer Name: Samy

Review Submission Date: 2022-05-19

Review Title: Best online store for everything metal!
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Review Description: Best online store for everything metal!

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Reviewer Name: Jo

Review Submission Date: 2022-04-08

Review Title: My order arrived really fast
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Review Description: My order arrived really fast. Sizes were as described, and the quality of the t-shirts is good.