Metalbird Reviews

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C Col Skinner
47 days ago

Turning Frustration Into Resilience: How’s Customer Service Tested Me

Embarking on a journey to find the perfect gift led me to, where I purchased a beautiful metal bird for a loved one. However, fate twisted when I discovered they already owned one. With hopes for a refund, I reached out to their customer service team. Little did I know that this experience would test my patience and resilience. Following their instructions diligently, I sent back the item via tracked 1st class delivery, enclosing a note with my refund request and order number. Despite having solid proof of delivery to their address, I faced a series of challenges. The staff initially denied receiving the parcel, causing frustration. After further investigation on their end, they claimed a lack of connection between the returned item and my order. Determined to resolve this issue, I engaged in an email exchange, providing evidence and details to substantiate my claim. However, the road to a refund seemed paved with obstacles. Despite my efforts, the resolution remained elusive, leaving me feeling disappointed and disheartened. In a final attempt to reclaim what was rightfully mine, I resorted to initiating a chargeback through my bank. This drastic step was necessary to finally retrieve the funds that were rightfully mine. Through this challenging experience, I learned the true test of resilience and the importance of standing up for oneself in the face of adversity. While my journey with was not as smooth as expected, it taught me valuable lessons in assertiveness and perseverance. In conclusion, my experience with's customer service may have been slow and frustrating, but it also highlighted my ability to navigate through obstacles and find solutions. It is a reminder that challenges can lead to growth, and perseverance ultimately pays off.
M Michael Green
96 days ago

Exquisite Craftsmanship, Disappointing Customer Service Journey

Reflecting on my recent experience with, I find myself conflicted. The product itself, a beautiful metal Robin, exceeded my expectations with its quality and attention to detail. However, the journey to acquire this piece was marred by unmet expectations and lacking customer service. The allure of a free small Robin as part of a Christmas promotion initially drew me in, but alas, it never made its way to my doorstep. My attempts to address this issue with the company resulted in a frustrating back-and-forth. Their responses were slow and devoid of the empathy one would expect in such a situation. The lack of ownership over the misunderstanding diminished what could have been a stellar customer experience. While I am enamored with the craftsmanship of their products, my overall impression was tarnished by the disconnect between the quality of their offerings and the service provided. It is my hope that reevaluates their customer service processes to match the excellence of their creations.
M Margaret
520 days ago

Graceful Swallows and Cheerful Robins: A Testimonial of Delight

When I stumbled upon, I had no idea that a simple purchase would lead to such joy. I decided to order a pair of Swallows and Robins, envisioning them adding a touch of nature's elegance to my home. Little did I know that these metal creations would bring about such warmth and delight in unexpected ways. The Swallows, I decided, were too beautiful not to share. I gifted them to my family for their wedding anniversary, and the look of surprise and joy on their faces was priceless. They had never seen anything quite like it before, and the craftsmanship and uniqueness of the Swallows truly made the occasion memorable. As for the Robins, I couldn't bring myself to part with them. Their cheerful presence near my doorstep brings a smile to my face every day. The quality of the metalwork is exceptional, a testament to the care and passion put into each piece by Metalbird. The packaging was perfect, ensuring that my feathered friends arrived safely, ready to brighten up my space. What truly stood out was the seamless delivery process. No hassles, no delays – just a smooth experience from start to finish. Metalbird's attention to detail and commitment to customer satisfaction shine through every aspect of their service. I wholeheartedly recommend Metalbird to anyone looking to add a touch of artistry and nature to their surroundings. The Swallows and Robins have not just adorned my home; they have become a part of my daily happiness, reminding me of the beauty that lies in the little things. Thank you, Metalbird, for crafting such delightful treasures that bring joy to all who encounter them.
G Graham ridge
529 days ago

A very good online experience .

My review for A very good online experience good photos and information about products, the bird I chose was for a present for my wife's Birthday, I was a little late ordering it so didn't think it would come in time but it came within a week and just in time for her Birthday, it was well packaged and suprisingly bigger than it looks in the photos my wife loves it . Thank you for such a wonderful product and service.
R Root
538 days ago

A Touch of Nature: My Delightful Experience with

Nestled in the heart of my garden, Metalbird's creations have truly brought a touch of whimsical elegance to my outdoor sanctuary. After purchasing four different birds from their website, I was pleasantly surprised by the quality and craftsmanship of each piece. These avian beauties now grace various corners of my garden, adding a unique charm to the landscape. Despite my seamless shopping experience, a small hiccup occurred with my last order. An incorrect bird was sent to me by mistake. However, the true mark of exceptional customer service shone through as Metalbird swiftly and efficiently rectified the error without any hassle. Their instant resolution left me impressed and thoroughly satisfied with their commitment to customer satisfaction. has not only adorned my garden with artistic flair but has also won me over with their stellar quality and unparalleled customer service. I am a loyal customer for life, thanks to their dedication to both product excellence and customer care. I highly recommend for any nature lover seeking to add a unique touch to their outdoor space.
S Sali
547 days ago

Unmatched Eco-Friendly Packaging and Stunning Products: A Testimonial for

After receiving my order from, I couldn't help but be amazed by their unmatched commitment to eco-friendly packaging. Not only did my item arrive promptly, but it was also in pristine condition, thanks to the thoughtful packaging that protected it every step of the way. Speaking of the item itself - a Baltic Gull - it is an absolute masterpiece! The attention to detail and craftsmanship are truly commendable. Its beauty left me in awe, and I am now on a mission to find the perfect piece of wood to showcase it in all its glory. has not only met but exceeded my expectations. Their dedication to sustainability and the quality of their products have made me a loyal customer. I highly recommend to anyone looking for unique and visually striking pieces to add charm to their space.
A Andrew England
567 days ago

An Enchanting Addition to Our Garden: Metalbird’s Simplicity Shines

When I stumbled upon, I was searching for something to enhance the beauty of our garden. Metalbird's product not only met but exceeded my expectations. The simplicity and effectiveness of their bird sculptures immediately caught my eye. Upon receiving our metalbirds, my significant other and I couldn't wait to place them in our garden. It soon became a delightful routine for us to find the perfect spots with a scenic background. The golf course view beyond our garden proved to be the ideal backdrop for these charming silhouettes, creating a picturesque scene effortlessly. My good lady's love for these metalbirds matches my own. Their presence in our garden adds a touch of enchantment and whimsy that brings a smile to our faces every time we see them. Thank you, Metalbird, for not only providing a great product but also for bringing a simple yet profound joy to our outdoor space.
A Annie
574 days ago

Gift for our Australian Family

My review for This was bought as a gift for family in Australia, they have yet to receive it. Quality of these beautiful birds is great, they age really well in the garden, look stunning and everyone we have purchased so far has been fabulous.
C Chris
580 days ago

Cherishing Memories with Metalbird: A True Delight for Every Garden Enthusiast

Indulging in the joy of gifting, I stumbled upon – a haven for nature lovers and crafts enthusiasts alike. The Swifts, my friend's cherished avian companions, found a new abode in our garden thanks to the exquisite craftsmanship of Metalbird. The swift delivery of these beautifully sculpted treasures mirrored the company's dedication to customer satisfaction. Each piece was lovingly packaged, ensuring a safe journey to their new home among the flowers and foliage. Placing them in the garden was like adding brushstrokes to a masterpiece – they instantly transformed the outdoor space into a serene sanctuary. The look of astonishment on my friend's face upon receiving this thoughtful gift was priceless. Witnessing the delight in their eyes as they found a special place for these metal beauties in their garden filled my heart with contentment. Metalbird not only creates art but also crafts moments of connection and joy. Thank you, Metalbird, for helping me create lasting memories and for adding a touch of elegance to our outdoor haven. Your swifts have truly taken flight, not just in the garden, but in our hearts as well.
M Mrs J Kearley
583 days ago

Transformed my Garden: A Metalbird Love Story

Diving into the world of was a game-changer for me. Each piece I received felt like a treasure unfolding, a testament to artistry and quality. The ease of ordering, coupled with lightning-fast delivery, only added to my excitement. With limited space in my small garden, the innovative plant stakes offered a brilliant solution to expand my collection. As I assembled my flock, each detailed design brought a new dimension to my outdoor space, transforming it into a whimsical haven. The craftsmanship and attention to detail were evident in every piece, making each one a true work of art. My metal birds not only added character to my garden but also sparked joy every time I laid eyes on them. Thank you,, for bringing such creativity and beauty into my life. I can confidently say that my new metal birds have not only adorned my garden but also filled my heart with happiness.
J Josephine Johnston
597 days ago

A Heartwarming Experience with Metal Bird: A Customer’s Journey of Kindness and Support

I recently had the pleasure of engaging with Metal Bird, and I must say, my experience transcended mere customer service. After receiving the wrong item in my order, I felt a twinge of disappointment, but little did I know that this mishap would lead to such exceptional service. Upon reaching out to Metal Bird, I was met with a swift and sincere response. The team was not only apologetic but also proactive in rectifying the error. Although the correct item was unavailable, their solution went above and beyond my expectations. They generously offered me the option to choose a substitute, which they promptly dispatched to me without any additional charges, not even for postage. The level of assistance and understanding exhibited by Metal Bird truly stood out to me. Their commitment to ensuring customer satisfaction was evident in every interaction, making me feel valued and appreciated as a client. This unfaltering dedication to going the extra mile is a rarity in today's business landscape. In light of this exceptional experience, I wholeheartedly recommend Metal Bird to anyone seeking not just quality products, but also a company that truly cares about its customers. Thank you, Metal Bird, for turning a simple transaction into a memorable journey of kindness and support.
L Lyn Horrabin
608 days ago

A Songbird of Memories: Metalbird’s Robin Plant Stake

Nestled among the vibrant leaves of my beloved Acer tree stands a tiny yet mighty Robin, a poignant homage to my dear Dad. This exquisite creation from is not just a garden ornament but a symbol of love and remembrance. Crafted with impeccable quality, this sturdy stake is a testament to the artistry and care put into its making. As I gaze upon my small but precious collection of Metal birds, each one telling a unique story, the Robin stands out as a cherished piece. Its presence brings a sense of peace and tranquility to my garden, reminding me of happy memories shared with my father. Thank you, Metalbird, for not only creating beautiful pieces of art but for also weaving sentimental value into each creation. Your Robin plant stake has found a special place in my heart and garden, where it will forever sing the song of cherished memories.
A Alan
643 days ago

Incredible Quality and Exceptional Customer Care at Metalbird

A testament to the exceptional quality and service at My experience with Metalbird has been nothing short of amazing. I have purchased multiple items from them, often as thoughtful gifts for my loved ones. The products are impeccably crafted, and our own garden boasts a beautiful collection of their creations. What truly stands out is their exemplary customer service. Despite a minor hiccup where the wrong product was sent, their response was beyond impressive. Not only did they promptly send out the correct item, but they also insisted that I keep the initial one, which was of a higher value. This act of generosity and care left me truly touched and grateful. Metalbird has not only won me over with their top-notch products but also with their genuine dedication to customer satisfaction. I highly recommend them to anyone looking for unique and high-quality pieces, backed by a team that goes above and beyond for their customers. Thank you, Metalbird, for exceeding my expectations at every turn.
M Mrs. kay brown
657 days ago

A True Gem: Metalbird’s Exceptional Customer Service Shines Bright

In my recent experience with Metalbird, I was blown away by their excellent customer service. Not only were they incredibly helpful and accommodating, but they went above and beyond to assist me, exceeding my expectations. The garden birds I purchased from Metalbird have been a real hit among my visitors. Passers-by frequently stop to admire the unique charm and artistry of these pieces adorning my garden. Each bird brings a touch of nature and whimsy to my outdoor space, sparking joy and admiration in everyone who sees them. With such a positive experience, I'm eagerly anticipating my next Metalbird addition. The mystery of what it will be only adds to the excitement! I wholeheartedly recommend Metalbird to all nature lovers and art enthusiasts looking to elevate their outdoor decor with a touch of creativity. Thank you, Metalbird, for making my garden a truly special place!
C caroline coughtrey
666 days ago

Transforming My Daughter’s Garden with the Bluetit Metalbird

I had the pleasure of surprising my daughter with the Bluetit Metalbird from for her birthday, and it has truly transformed her garden. The exquisite craftsmanship and intricate details of the metalbird make it a stunning addition to her tree, visible from her kitchen window. The package arrived promptly and was beautifully presented, adding to the anticipation of the reveal. My daughter was overjoyed with this unique and thoughtful gift, and it has brought a touch of nature and artistry to her outdoor space. Seeing her delight and the charm it brings to her daily routine has made this purchase incredibly fulfilling. I highly recommend Metalbird's products for anyone looking to add a touch of whimsy and elegance to their surroundings.

Introduction is an innovative and unique online store specializing in metal bird sculptures designed to bring art and nature together. With a mission to "bring the birds back," Metalbird aims to enhance outdoor spaces and connect people with the beauty of birds through their artful creations. Metalbird offers a wide range of designs, from common garden birds to majestic birds of prey, all handcrafted in the UK using sustainable materials.


- Unique and eye-catching bird sculptures that add a touch of artistry to any outdoor space. - Wide selection of bird designs, including both common and rare species. - Handcrafted in the UK using sustainable and durable materials. - Easy installation with pre-drilled holes and supplied screws. - Suitable for all weather conditions, ensuring long-lasting enjoyment. - Offers a sense of community and connection with nature.


- Limited customization options for customers who prefer more personalized designs. - Some sculptures may be on the pricier side compared to mass-produced alternatives. - International shipping may result in higher costs and longer delivery times.

User Experience: provides a user-friendly and intuitive browsing experience. The website features clear navigation menus, allowing users to easily find desired bird sculptures. Each product page includes detailed descriptions, dimensions, and customer reviews, aiding in informed decision-making. The site also incorporates high-resolution images, showcasing the intricate craftsmanship of each sculpture.

Pricing and Value for Money:

Metalbird's prices vary depending on the bird design and size selected. While some sculptures may be considered higher-priced compared to generic alternatives, Metalbird's products are handcrafted in the UK using sustainable materials, ensuring exceptional quality and durability. Customers can be confident in the value for money due to the unique arty aesthetic that adds an element of sophistication to their outdoor spaces.

Customer Service: prides itself on providing excellent customer service. The website offers an FAQ section addressing common queries about installation, maintenance, and shipping. Additionally, Metalbird has responsive customer support available via email or phone to assist with any specific concerns or inquiries.

Product Quality and Selection:

Metalbird's bird sculptures are made from high-quality, weather-resistant corten steel or powder-coated steel. These materials ensure longevity and resistance to rust and other forms of deterioration, allowing the sculptures to withstand harsh outdoor conditions. The selection of bird designs is diverse, catering to various preferences and interests.

Website Usability: is designed with user experience in mind. The website loads quickly, and the layout is clean and visually appealing. The navigation is straightforward, with categories and search functionality making it easy to find specific bird sculptures. Each page contains concise and informative content, emphasizing the uniqueness and craftsmanship of the products.

Returns and Exchanges:

Metalbird has a dedicated returns and exchanges policy. If customers are not satisfied with their purchase, they can contact customer support within 14 days of receipt to initiate a return or exchange. Metalbird strives to ensure customer satisfaction and will assist in resolving any issues promptly.

Promotions and Discounts:

Metalbird occasionally offers promotions and discounts on their products. Customers can stay updated on these offers by signing up for the newsletter or following Metalbird's social media accounts. These promotions provide an opportunity for customers to acquire their favorite sculptures at a reduced price.


Metalbird has garnered a positive reputation for its unique product offerings and exceptional customer service. With numerous positive customer reviews and media coverage, Metalbird's commitment to quality and design has been widely recognized and appreciated by its customers.

Payment Options: supports various payment options, including major credit and debit cards. The website integrates secure payment gateways to ensure customer data and transactions are encrypted and protected.

Loyalty Programs:

Metalbird does not currently offer a specific loyalty program. However, frequent customers can benefit from promotions, discounts, and updates through their newsletter and social media platforms.

Customer Reviews: provides a dedicated section for customer reviews on each product page. These reviews offer valuable insights into the satisfaction levels of previous customers and contribute to the overall trustworthiness and transparency of the brand.

Community Involvement:

Metalbird actively supports and engages with the community, partnering with local artists, businesses, and environmental organizations. Through collaborations and initiatives, Metalbird encourages art and nature appreciation, further cementing its dedication to creating a positive impact.

Shipping and Costs:

Metalbird provides both domestic and international shipping options. Delivery times and costs vary depending on the location. Domestic shipping within the UK typically takes 2-5 business days, while international shipping may take longer. Shipping costs are calculated at checkout, taking into account the destination and weight of the order. Metalbird strives to ensure secure packaging to protect the sculptures during transit. In conclusion, offers a reputable and unique online platform for bird enthusiasts and art lovers to enhance their outdoor spaces with beautiful metal bird sculptures. With exceptional customer service, high-quality products, and a wide selection of designs, Metalbird brings art and nature together while promoting sustainability and community engagement. Whether you're looking for a personalized gift or a statement piece for your garden, Metalbird is a trustworthy and innovative brand worth exploring.