Metalphotosdirect Reviews

Voted Poor (2/5)

68 Votes

68 Reviews

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In the Big Sales category

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21% users rated Terrible
29% users rated Poor
32% users rated Average
12% users rated Very Good
6% users rated Excellent
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Introduction is an online store that specializes in metal photo prints, offering customers high-quality custom-made metal prints for their personal and business needs. With a wide selection of finishes and sizes, aims to provide a unique way to display and preserve precious memories and professional artwork. This editorial review will delve into various aspects of the website, including pros and cons, user experience, pricing, customer service, product quality, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.


  • Diverse selection of finishes and sizes.
  • Customizable options to meet individual preferences.
  • High-quality product and printing techniques ensure long-lasting metal prints.
  • Intuitive and user-friendly website interface for easy navigation.
  • Responsive and helpful customer service team that assists with inquiries and concerns.
  • Secure payment options provide customers with peace of mind.
  • Frequent promotions and discounts result in cost savings for customers.
  • Positive reputation among customers for delivering excellent products and services.
  • Engages in community support and outreach initiatives.
  • Reliable and timely shipping services.


  • Limited range of products beyond metal prints.
  • Occasional delays in production and delivery during busy periods.
  • International shipping options may be restricted in some regions.

User Experience: provides a seamless and enjoyable user experience. The website's clear and organized layout allows users to easily browse through the various product categories, choose finishes and sizes, and customize their metal prints. The site also offers useful guides and resources to help customers with the ordering process. With a fast and responsive loading speed, customers can quickly navigate the website and complete their purchases without any unnecessary hassle.

Pricing and Value for Money: offers competitive pricing that reflects the high quality of their metal prints. The prices are reasonable considering the durability, longevity, and uniqueness of the product. Customers can also take advantage of promotions and discounts, enhancing the value for money. With customizable options, customers can tailor their orders to fit within their desired budget, ensuring they receive a product that meets their expectations.

Customer Service:

The customer service provided by is exceptional. The responsive and knowledgeable team promptly addresses customer inquiries, concerns, and provides guidance throughout the ordering process. Their commitment to customer satisfaction ensures a positive experience for all customers, with efficient support available via phone, email, or live chat. Feedback from customers consistently highlights the attentive and personalized nature of their customer service.

Product Quality and Selection: excels in delivering high-quality metal prints. The printing techniques and materials used result in vibrant, detailed, and long-lasting prints that exceed customer expectations. Whether it's personal photographs, professional artwork, or corporate branding materials, the metal prints showcase the images with exceptional clarity and durability. While the main focus is on metal prints, the website also features a limited selection of other products such as photo coasters and keychains.

Website Usability: boasts a user-friendly website that prioritizes ease of use and intuitive navigation. The well-structured layout and clear categorization facilitate swift browsing and selection of products. The customization process is straightforward, with user-friendly design tools that allow customers to visualize their metal prints before placing an order. The integrated search functionality helps customers quickly locate specific products or categories, enhancing the overall usability of the website.

Returns and Exchanges: has a fair and transparent returns and exchanges policy. If customers receive damaged or defective products, or if there are errors in the manufacturing process, the company promptly offers replacements or refunds. It is important to thoroughly inspect metal prints upon delivery and notify customer service within a specified timeframe to initiate any necessary returns or exchanges.

Promotions and Discounts: frequently offers promotions and discounts to provide customers with cost savings. These promotions may include discounts on specific products, free shipping for certain order sizes, or limited-time offers during holidays or special occasions. By regularly checking the website or subscribing to the newsletter, customers can stay updated on the latest promotions and take advantage of the savings.

Reputation: has established a strong reputation for delivering top-notch products and excellent customer service. Positive customer reviews indicate high levels of satisfaction with the quality of the metal prints, the customization options, and the responsiveness of the customer service team. The company's commitment to consistently meeting and exceeding customers' expectations has contributed to their positive reputation and growing customer base.

Payment Options: offers secure and convenient payment options, including major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and Google Pay. The website uses industry-standard encryption to ensure the protection of customer payment information, providing peace of mind during the checkout process.

Loyalty Programs:

Currently, does not have a specific loyalty program in place. However, the company occasionally offers exclusive promotions for returning customers or provides special discounts to subscribers of their newsletter. By subscribing to the newsletter, customers can stay informed about loyalty-related offers and incentives.

Customer Reviews:

Customer reviews for emphasize the exceptional quality of the metal prints, the professionalism of the customer service team, and the overall satisfaction of the purchasing experience. The positive feedback from customers highlights the company's commitment to delivering outstanding products, ensuring customer satisfaction, and fostering trust in their services. These reviews serve as a testament to the company's expertise, reliability, and customer-oriented approach.

Community Involvement: actively engages in community involvement, supporting various charitable initiatives and local organizations. The company believes in giving back to the community and makes regular contributions to causes aligned with their values. By supporting community projects, demonstrates a commitment to making a positive impact beyond their core business operations.

Shipping and Costs: offers reliable and timely shipping services, delivering orders to customers across different locations. Shipping costs are calculated based on the destination, product weight, and chosen shipping method. The website provides estimated delivery times during the checkout process to inform customers about when they can expect to receive their metal prints. International shipping options are available, but restrictions may apply based on the specific region or country.