Metrofixings Reviews

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20 Reviews

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In the Building Materials Supplier category

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C Colin Housby-Smith
44 days ago

Exceeding Expectations Every Time – A Customer’s Perspective on Metro Fixings

As a loyal customer of, I cannot emphasize enough the exceptional service I have experienced with each interaction. From the moment I placed my order, their commitment to promptness and reliability was evident. I was delighted to receive my items the very next day, exactly as promised. What truly sets Metro Fixings apart is their consistency in exceeding expectations. Not only did they deliver on time, but the quality of their products and the efficiency of their service have never failed to impress me. As a customer, I feel valued and appreciated every step of the way. Metro Fixings is more than just a supplier; they are a partner you can trust. Their dedication to excellence shines through in every aspect of their business, making them my go-to choice for all my fixing needs. I wholeheartedly recommend Metro Fixings to anyone looking for top-tier service and products that never disappoint. Thank you, Metro Fixings, for setting the bar high and consistently delivering service that goes above and beyond.
C Chris Gregory
47 days ago

Exceptional Speed and Service: A Customer’s Delight

Upon stumbling onto Metro Fixings' website, I was skeptical about their delivery promises. However, placing my order proved me wrong in the best possible way. Within hours, yes, hours, not days, my package arrived at my doorstep. The efficiency and speed of their service left me in awe, and I couldn't help but sing praises for their commitment to customer satisfaction. In a world where promptness is a rarity, Metro Fixings stands out like a beacon of reliability. Their lightning-fast delivery not only met but exceeded my expectations, showcasing a level of dedication that is truly commendable. I am now a loyal customer, confident that whenever I need quality products delivered swiftly, Metro Fixings will be my go-to choice. Kudos to Metro Fixings for setting the bar high in the realm of customer service. Your unwavering commitment to excellence has earned my trust, and I wholeheartedly recommend your services to anyone seeking reliability, speed, and top-notch products. Thank you for proving that exceptional service is not just a promise but a guarantee with Metro Fixings.
50 days ago

Unparalleled Service and Timely Deliveries: A Year with Metro Fixings

Reflecting on our fruitful partnership with Metro Fixings from the past year, I am compelled to share my heartfelt review of their impeccable service. Serving as our go-to supplier for fixings and consumables, Metro Fixings has consistently exceeded our expectations in various aspects. One of the standout features of Metro Fixings is their unparalleled commitment to timely deliveries. As a customer, there is a sense of relief and assurance when packages arrive promptly, especially when handled by Metro's dedicated delivery drivers. The efficiency with which they manage logistics speaks volumes about their reliability and professionalism. Moreover, the importance of clear and consistent communication in the supplier-customer relationship cannot be overstated. Metro Fixings excels in keeping us informed every step of the way. Whether an item is temporarily out of stock or requires a longer lead time, their proactive approach to communication ensures that we are never left in the dark. This level of transparency not only fosters trust but also allows us to plan and adapt our operations accordingly. In a competitive industry where reliability and communication are paramount, Metro Fixings stands out as a beacon of excellence. Their unwavering dedication to customer satisfaction sets them apart, making them more than just a supplier but a valued partner in our business journey. In conclusion, I wholeheartedly recommend Metro Fixings to any business in need of a reliable and customer-centric supplier. Thank you, Metro Fixings, for a year filled with exceptional service and unwavering support.
C Calum Scott
53 days ago

Exceptional Service from Metro Fixings

My experience with has been nothing short of exceptional. Not only did they provide a good product that met my needs, but their delivery was incredibly quick. What stood out to me the most was the detailed information they provided about delivery times, ensuring I was kept informed every step of the way. I truly appreciate their punctuality and professionalism, making my overall experience with them spot on. I highly recommend Metro Fixings for their top-notch service and quality products.
C customer
53 days ago

From Order to Arrival: A Seamless Experience

As soon as I placed my order on, I felt a sense of excitement. To my surprise and delight, the package arrived swiftly the very next day on Tuesday, showcasing the remarkable delivery efficiency of the company. However, upon closer inspection, I noticed a minor setback - the post fixing holes were not drilled all the way through, necessitating me to re-drill them for proper installation. Additionally, there were some weld slashes on the top plate that seemed overlooked prior to dipping. Despite these small hiccups, I must commend the impeccable service and quality of the product overall. The experience was punctuated by prompt delivery and a sturdy product, making it a commendable choice for my needs. This seamless journey has left me impressed and eager to return for future purchases.
J james
53 days ago

Elevated Experience with Metrofixings: Beyond Expectations!

Diving into my recent purchase from, I am compelled to share my exceptional experience. The joist hangers and quality tape measure I ordered were not just "as described" but surpassed my expectations. The meticulous packaging, lightning-fast delivery, and impeccable communication truly set a new standard in online shopping for me., your A1 service resonates excellence in every aspect, making my home improvement projects a breeze. Thank you for upholding such high standards and making customer satisfaction a top priority!
A Alan Bell
58 days ago

Exemplary Customer Service: A Testimonial of Trust and Efficiency

I recently had the pleasure of shopping at, and I must say, their customer service is truly exceptional. Despite receiving a damaged item in my order, the way they swiftly handled the situation left me deeply impressed. Upon contacting their support team regarding the damaged product, they not only responded promptly but also ensured a replacement was sent out immediately. The seamless process of rectifying the issue highlighted their commitment to customer satisfaction and their efficiency in resolving any concerns. I was not only impressed by the quality of their products, but also by the level of care and dedication they showed towards their customers. has earned my trust and loyalty through their exemplary service, and I will undoubtedly be a returning customer. Thank you, Metro Fixings, for setting a high standard in customer service and for valuing your customers' satisfaction above all else.
H Hampshire Contractors Ltd
59 days ago

Discovering Metro Fixings: A One-Stop Shop for All Your Needs

When I stumbled upon Metro Fixings, I found a treasure trove of construction supplies that revolutionized my shopping experience. No longer did I have to waste time scouring multiple websites for various items; everything I required was conveniently available in one place. The seamless navigation and extensive inventory at surpassed my expectations, making it my go-to destination for all my construction needs. Thank you, Metro Fixings, for simplifying and enhancing my shopping journey!
H Howard Johnson
60 days ago

Unbeatable Prices and Lightning-Fast Delivery: A Customer’s Joyful Tale

Step into the world of, where affordability meets efficiency in a symphony of customer satisfaction. As I embarked on my shopping journey, I was pleasantly surprised by the unbeatable prices that greeted me at every turn. With a wide array of products at such competitive rates, I was able to find exactly what I needed without breaking the bank. What truly set my experience apart was the lightning-fast next day delivery service. In today's fast-paced world, receiving my purchase the very next day was a game-changer. The convenience and promptness of their delivery service left me in awe and solidified my trust in Overall, my experience with was nothing short of exceptional. From the great prices to the superb next day delivery, every aspect of my purchase left me feeling satisfied and eager to return for future needs. If you're looking for a seamless shopping experience with unbeatable prices and efficient delivery, look no further than
W William
61 days ago

Exceeding Expectations: Unparalleled Customer Care and Swift Deliveries

Upon stumbling across, I was immediately drawn to their wide array of products. Little did I know that their exceptional customer service would be the cherry on top of this delightful experience. The support team not only guided me through the purchase but also provided valuable recommendations, ensuring that I left the call feeling confident in my decisions. As promised, my order arrived promptly and was meticulously packaged, showcasing their commitment to quality in every aspect of their service. Navigating through the website was a breeze, and the seamless delivery process left me thoroughly impressed. I can confidently say that has set a new standard for customer satisfaction. I wholeheartedly recommend them to anyone seeking top-notch products accompanied by unparalleled support. Thank you for turning a routine purchase into a memorable and delightful experience.
I Ian Comerford
64 days ago

Unmatched Quality at Metro Fixings

When I stumbled upon, I was initially hesitant due to the perceived higher prices. However, my experience with their products and service completely changed my perspective. The ordering process was seamless, and my items arrived promptly and securely packaged. Upon unboxing, I was truly impressed. The premium quality and craftsmanship of the products justified the initial cost. It was evident that I had invested in durable and dependable items that surpassed my expectations. My overall satisfaction with Metro Fixings knows no bounds. From the ease of purchase to the superior quality of the products, I am delighted with my experience. I've found a reliable source for all my fixing needs, and I couldn't be happier.
C customer
64 days ago

Unprecedented Speed and Easy Process: A Game-Changer!

Allow me to share my exceptional experience with The delivery speed was simply unparalleled, and the ordering process couldn't have been smoother. I was pleasantly surprised by the prompt next-day delivery to Aberdeen, a rare feat in itself. Placing my order in the evening and receiving it the next afternoon truly exceeded my expectations. The quality of the products further solidified my satisfaction, leaving me eager to return for future purchases. This seamless and efficient service has not only met but exceeded my needs. Kudos to for setting a new standard in customer experience!
P Purchase Dept, Cestrian Commission Agents
66 days ago

Unforgettable Service and Swift Delivery: A Customer’s Delightful Experience with MetroFixings

Reflecting on my recent experience with MetroFixings, I am compelled to express my utmost satisfaction with their exceptional service. From the moment I placed my order to the swift delivery in a mere 24 hours, I was thoroughly impressed. The seamless process was further elevated when I reached out to their helpline for assistance and was greeted by Cory, whose expertise and professionalism were truly commendable. Not only did MetroFixings fulfill my order promptly, but they also went above and beyond to provide unparalleled customer support. Cory's fantastic assistance ensured that my needs were met efficiently and effectively, leaving me with a lasting impression of the company's dedication to customer satisfaction. Without a doubt, I have found my go-to firm for all my fixing needs, and I look forward to engaging with MetroFixings for future projects. Kudos to the entire team for setting the bar high with their stellar service and commitment to excellence. Thank you, MetroFixings, for exceeding my expectations and earning my loyalty.
M M Glass
71 days ago

Exceptional Service and Quality Beyond Expectations

From the moment I landed on, I knew I was in for a treat. The impeccable layout of the website made navigating through their vast range of products a breeze. Placing my order was a seamless process, and the communication I received was nothing short of exceptional. What truly set Metro Fixings apart was their attention to detail. Not only did the driver call ahead when en route to my location, but the quality of the products I received exceeded all my expectations. From start to finish, the experience was top-notch. I cannot recommend Metro Fixings enough. If you're looking for a company that not only delivers on their promises but goes above and beyond to ensure customer satisfaction, look no further. Thank you, Metro Fixings, for exceeding my expectations and providing a service that truly stands out from the rest.
N Neil Treharne
73 days ago

Exceptional Service and Clear Communication: A Customer’s Perspective

As a loyal customer of, I am delighted to share my experience with their exceptional service and clear communication. What sets them apart is their proactive approach to updating customers. When a few parts were temporarily out-of-stock, they promptly informed me and ensured to dispatch them as soon as they were available. This level of professionalism truly stands out in today's business landscape. Not only did they meet my expectations, but they exceeded them with their transparent and timely communication. I appreciate that I was kept in the loop throughout the entire process, which reflects their commitment to customer satisfaction. For anyone seeking reliability and efficiency, is a shining example of a company that values its customers. I wholeheartedly recommend their services for a seamless experience from start to finish.


Metro Fixings is a leading online retailer specializing in construction and repair products in the UK. With a wide range of fasteners, fixings, tools, and accessories, they provide solutions to professionals and DIY enthusiasts alike. This comprehensive editorial review will cover various aspects of, giving readers a thorough understanding of what the website offers and how it performs.

Pros and Cons:

  • Pros: - Wide selection of products for construction and repair needs - Competitive pricing - Informative product descriptions and specifications - Secure payment options - Fast and reliable shipping - User-friendly website interface
  • Cons: - Limited international shipping options - Some products have minimum order quantity requirements - Occasional stock availability issues

User Experience:

Metro Fixings website offers a seamless user experience with its intuitive interface and well-organized categories. Users can easily navigate through various product categories and find the items they need efficiently. The search functionality is robust, allowing users to filter their search results based on specific criteria. The website is also optimized for mobile devices, ensuring a smooth experience for users on smartphones and tablets.

Pricing and Value for Money:

Metro Fixings offers competitive pricing on its extensive range of products. They frequently update their prices to remain competitive in the market. Customers can find high-quality products at affordable prices, ensuring they get good value for their money. Additionally, the website occasionally offers special promotions and discounts, further enhancing the value customers receive.

Customer Service:

Metro Fixings takes pride in their excellent customer service. Their knowledgeable and friendly customer support team is readily available to assist customers with any inquiries or issues they may have. They provide prompt responses through multiple channels, including email and phone. Customers can rely on their expertise and efficient handling of queries, ensuring a positive and satisfactory experience.

Product Quality and Selection:

Metro Fixings is committed to offering high-quality products from reputable brands. They carefully source their products to ensure durability, reliability, and compliance with industry standards. The wide selection of products caters to various construction and repair needs, providing customers with ample choices for their projects. From screws and bolts to power tools and fixings, customers can find everything they need for their construction projects.

Website Usability:

The website is designed with user-friendliness in mind. The layout is clean and intuitive, allowing users to easily find and purchase products. Product categories are clearly displayed, and detailed product descriptions help users make informed choices. The website also provides helpful guides, tutorials, and specifications to assist customers in selecting the right products for their specific needs.

Returns and Exchanges:

Metro Fixings has a straightforward returns and exchanges policy. If a customer is not satisfied with their purchase, they can return the item within a specified time frame for a refund or exchange. The website provides clear instructions on how to initiate a return or exchange, ensuring a hassle-free process. Customers can rely on to resolve any issues promptly and efficiently.

Promotions and Discounts:

Metro Fixings frequently offers special promotions and discounts on their website. Customers can find discounted prices, bundle deals, and seasonal offers that provide additional savings. These promotions are prominently displayed, making it easy for customers to take advantage of these opportunities. Subscribing to their newsletter or following them on social media ensures customers stay updated with the latest promotions and discounts.


Metro Fixings has built a strong reputation in the UK construction and repair industry. With their commitment to quality products, competitive pricing, and excellent customer service, they have gained the trust and loyalty of their customers. Positive reviews and testimonials from satisfied customers further solidify their reputation as a reliable online retailer.

Payment Options:

Metro Fixings offers multiple secure payment options to ensure a convenient and safe shopping experience. Customers can choose to pay using major credit cards, including Visa, Mastercard, and American Express. Additionally, they accept payments through PayPal, providing an extra layer of security for online transactions.

Loyalty Programs:

Metro Fixings currently does not offer a specific loyalty program. However, they occasionally provide exclusive discounts and offers to their loyal customers as a token of appreciation. Subscribing to their newsletter and following their social media accounts can help customers stay informed about these special perks.

Customer Reviews:

Customer reviews play a crucial role in the decision-making process for online shoppers. Metro Fixings acknowledges this by encouraging customers to leave reviews on their website. These reviews provide valuable insights into the quality and performance of the products, as well as the overall shopping experience. Customers can make more informed decisions based on the experiences shared by others.

Community Involvement:

Metro Fixings actively engages with their community by participating in relevant industry events and exhibitions. They also support local charities and organizations, showcasing their commitment to giving back to the community. By fostering these connections, they enhance their reputation and establish themselves as a socially responsible company.

Shipping and Costs:

Metro Fixings offers fast and reliable shipping services within the UK. They strive to dispatch orders promptly, ensuring customers receive their products on time. The shipping costs are calculated based on the weight and dimensions of the items ordered. The website provides clear information regarding shipping options and associated costs, allowing customers to make informed decisions.