Metrolinedirect Reviews

Voted Poor (2/5)

55 Votes

55 Reviews

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In the Big Sales category

Pie-Chart Analysis

16% users rated Terrible
18% users rated Poor
33% users rated Average
33% users rated Very Good
0% users rated Excellent
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Introduction is an online platform that specializes in providing a wide range of telecommunications products and solutions. They offer a comprehensive selection of business phone systems, VoIP phones, headsets, conferencing equipment, and more. With a focus on reliability and quality, aims to meet the diverse needs of businesses of all sizes.

Pros and Cons

  • Pros:
    • Extensive product selection
    • Competitive pricing
    • Responsive customer service
    • High-quality products
    • User-friendly website
    • Easy returns and exchanges
    • Regular promotions and discounts
  • Cons:
    • Limited shipping options
    • Shipping costs can be high on some items

User Experience offers a seamless and user-friendly experience. The website is well-organized, allowing customers to easily navigate through different categories and product pages. The product listings provide detailed information, specifications, and customer reviews, aiding in the decision-making process. The ordering process is straightforward, and customers can track their shipments conveniently. Overall, the user experience is commendable, enhancing customer satisfaction.

Pricing and Value for Money offers competitive pricing on their telecommunications products and solutions. Their prices are often lower compared to traditional retailers, providing customers with excellent value for their money. Additionally, regular promotions and discounts further enhance the affordability of their products. Customers can find cost-effective solutions without compromising on quality, making them a trusted choice for businesses looking for budget-friendly options.

Customer Service takes pride in their responsive and knowledgeable customer service team. They offer extensive support through various channels, including phone, email, and live chat. Customers can rely on their expertise for pre-sales inquiries, product consultations, and technical assistance. Their commitment to customer satisfaction is reflected in numerous positive reviews praising their excellent customer service.

Product Quality and Selection is dedicated to providing high-quality telecommunications products from reputable brands. They carefully curate their selection to ensure reliability and longevity. From business phone systems to headsets and conferencing equipment, customers can find a wide range of options to suit their specific needs. With a focus on quality, customers can trust that the products they purchase from will perform exceptionally well.

Website Usability

The website of is designed with user experience in mind. It features a clean and intuitive layout that allows customers to easily find and compare products. The search function is efficient, and filters enable users to narrow down their options. Detailed product descriptions, specifications, and customer reviews aid in making informed decisions. The responsive design ensures seamless browsing across different devices, further enhancing usability.

Returns and Exchanges has a hassle-free returns and exchanges policy. If a customer is not satisfied with their purchase, they can initiate a return within a designated timeframe. The process is straightforward, and the customer service team is readily available to assist. Returned items are typically refunded promptly, ensuring customer satisfaction. Overall, prioritizes customer experience and ensures a smooth returns and exchanges process.

Promotions and Discounts frequently offers promotions and discounts to provide added value to their customers. These promotions range from discounted prices on select products to bundled deals and free shipping offers. Customers can regularly check the website or subscribe to their newsletter to stay updated on the latest deals. These promotions and discounts enhance affordability and attract customers who are looking for cost-effective solutions.

Reputation has established a solid reputation in the telecommunications industry. With years of experience and a proven track record, they have gained the trust of countless businesses. Their commitment to providing high-quality products, exceptional customer service, and competitive pricing has earned them positive reviews and repeat customers. is widely regarded as a reliable and reputable provider of telecommunications solutions.

Payment Options offers several convenient payment options to cater to the diverse needs of their customers. Customers can securely complete their transactions using major credit cards such as Visa, Mastercard, and American Express. Additionally, they provide the option of paying through PayPal, a widely recognized and trusted online payment platform. The variety of payment methods ensures flexibility and convenience for customers.

Loyalty Programs does not currently offer a formal loyalty program. However, their commitment to customer satisfaction and regular promotions and discounts create incentives for repeat business. Customers can take advantage of ongoing deals to save on their telecommunications purchases, further enhancing loyalty to the brand.

Customer Reviews

Customer reviews for are overwhelmingly positive. Customers frequently praise their extensive product selection, reasonable pricing, responsive customer service, and quality products. The overall satisfaction expressed in the reviews further reinforces the credibility and trustworthiness of as a reliable online platform for telecommunications solutions.

Community Involvement actively participates in community engagement. They support various charitable initiatives and organizations, reflecting a commitment to social responsibility. By giving back to the community, demonstrates their dedication to making a positive impact beyond their business operations.

Shipping and Costs ships within the United States and offers various shipping options, including ground, expedited, and overnight services. However, it is worth noting that shipping costs can vary depending on the products and delivery location. While the shipping costs for some items may seem high, the overall value provided by often compensates for this drawback. In conclusion, is a reputable online platform that offers a comprehensive selection of high-quality telecommunications products. With competitive pricing, excellent customer service, user-friendly website, and reliable shipping, they provide exceptional value for businesses in need of telecommunications solutions. Their positive reputation, commitment to customer satisfaction, and community involvement further solidify their position as a trusted provider in the telecommunications industry.