Michaelscustomframing Reviews

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64 Reviews

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34% users rated Poor
20% users rated Average
2% users rated Very Good
38% users rated Excellent
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Michaels Custom Framing is a renowned online retailer that specializes in providing high-quality custom framing services. With their user-friendly website and expert craftsmanship, they help customers transform their cherished artwork, photographs, and memorabilia into beautifully framed pieces that will stand the test of time. Whether you're looking to display a treasured family heirloom or elevate the aesthetic appeal of an art piece, Michaels Custom Framing is your go-to destination.

Pros and Cons

  • Pros:
  1. Extensive selection of framing materials and styles
  2. Expert craftsmanship and attention to detail
  3. User-friendly website for easy navigation and order placement
  4. Competitive pricing
  5. Fast turnaround time
  • Cons:
    1. Limited customization options
    2. Shipping costs can be expensive for large or bulky items

    User Experience

    Navigating the Michaels Custom Framing website is a breeze, thanks to its intuitive interface. Users can easily browse through the extensive catalog of framing options, which are categorized by material and style. The customization process is straightforward, allowing customers to preview their framing selections before finalizing their order. With a responsive design, the website ensures a seamless user experience across different devices.

    Pricing and Value for Money

    Michaels Custom Framing offers competitive pricing for their top-notch services. While pricing may vary depending on the materials and complexity of the framing project, customers can expect fair and transparent pricing. The value for money is exceptional considering the high-quality craftsmanship and the long-lasting protection their custom frames provide for valuable artwork and mementos.


    While Michaels Custom Framing is a leader in the industry, there are other notable alternatives to consider. Framebridge and Art to Frames are two well-regarded online custom framing services that offer similar services and quality. Comparing prices, customization options, and customer reviews will help customers make an informed decision based on their specific needs.

    Customer Service

    Michaels Custom Framing takes pride in delivering exceptional customer service. Their knowledgeable and friendly staff are readily available to assist customers throughout the framing process. From answering inquiries promptly to providing expert advice, their customer service team ensures a pleasant experience for every customer.

    Product Quality and Selection

    Michaels Custom Framing maintains a high standard of product quality. They offer a vast selection of framing materials, including various types of wood, metal, and archival-grade materials. Customers can choose from an array of styles to complement their artwork or personal taste. The frames are carefully crafted to preserve and protect the contents, ensuring longevity and visual appeal.

    Website Usability

    The Michaels Custom Framing website is user-friendly and well-designed. It features a clean layout, clear product images, and detailed descriptions, allowing customers to make informed decisions. The customization interface is intuitive, enabling users to preview their frames before placing their order. Additionally, the website provides useful resources such as FAQs, framing tips, and guidelines for measuring artwork accurately.

    Returns and Exchanges

    Michaels Custom Framing has a customer-friendly returns and exchanges policy. If a customer is not fully satisfied with their purchase, they can contact customer service to discuss potential solutions. While custom-made frames may not be eligible for returns or exchanges due to their personalized nature, Michaels Custom Framing is committed to resolving any issues to ensure customer satisfaction.

    Promotions and Discounts

    Michaels Custom Framing periodically offers promotions and discounts to provide added value to their customers. Customers can stay updated on the latest deals by signing up for the Michaels Custom Framing newsletter or following their social media channels. These promotions allow customers to save on their framing projects without compromising on quality.


    Michaels Custom Framing has built a strong reputation in the industry as a reliable and reputable custom framing service provider. They have garnered positive reviews from satisfied customers who praise the company's attention to detail, exceptional craftsmanship, and efficient service. Michaels Custom Framing's commitment to delivering high-quality custom frames has made them a trusted choice for many individuals and businesses.

    Payment Options

    Michaels Custom Framing offers a range of convenient payment options to accommodate their customers' preferences. Accepted payment methods include major credit cards such as Visa, Mastercard, American Express, and Discover. Customers can complete their transactions securely and confidently, knowing that their payment information is protected.

    Loyalty Programs

    Michaels Custom Framing currently does not have a specific loyalty program in place. However, customers can still enjoy benefits such as exclusive promotions and discounts by signing up for the Michaels Custom Framing newsletter or following them on social media. These channels provide opportunities to stay updated on the latest offerings and savings.

    Customer Reviews

    Customer reviews play a crucial role in assessing the credibility and quality of a service. Michaels Custom Framing has received overwhelmingly positive reviews from satisfied customers. They consistently receive praise for their exceptional craftsmanship, attention to detail, friendly customer service, and timely delivery. The positive feedback from numerous customers affirms the company's commitment to excellence.

    Community Involvement

    Michaels Custom Framing actively participates in community initiatives and supports local artists. They collaborate with art organizations, sponsor exhibitions, and contribute to art-related charities. This commitment to community involvement showcases their dedication to promoting and preserving art as an integral part of society.

    Shipping and Costs

    Michaels Custom Framing provides shipping services across the United States. However, it's important to note that shipping costs can vary based on the size, weight, and destination of the framed pieces. Large or bulky items may incur higher shipping costs. The company strives to ensure safe packaging to prevent any damage during transit.