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5% users rated Very Good
80% users rated Excellent
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Roger Fraser
A Remarkably Crafted Gem: My Glowing Review of Midtown Umbrellas
When I stumbled upon Midtown Umbrellas, little did I know that I was about to embark on a journey of unparalleled quality and exceptional customer service. The product I received was not just well-made; it was a true masterpiece. Every stitch, every detail exuded quality and craftsmanship that spoke volumes about the dedication of the creators. What truly set Midtown Umbrellas apart was their customer service. From guiding me through product selection to addressing my queries with utmost patience and professionalism, the team at Midtown Umbrellas went above and beyond to ensure my satisfaction. Their commitment to excellence is truly commendable. I am beyond impressed with both the company and the product they offer. I wholeheartedly recommend Midtown Umbrellas to anyone in search of a reliable, top-notch umbrella. Thank you, Midtown Umbrellas, for exceeding my expectations and delivering a product that not only shields me from the rain but also fills my heart with joy. M
Mary
Exceptional Service and Quality Product
During my recent shopping experience with midtownumbrellas.com, I was pleasantly surprised by the exceptional service and the quality of the product received. Not only did I benefit from a great discount, but the item was delivered promptly, surpassing my expectations. The umbrella I ordered was exactly as described, and its durability has truly impressed me. I highly recommend midtownumbrellas.com to anyone in search of top-notch products and outstanding customer service. Thank you for exceeding my expectations! K
Kimmie
Unmatched Quality and Versatility: Swilt Umbrellas Shine Bright
Embracing the recommendation from midtownumbrellas.com, I ventured into purchasing not one but two magnificent Swilt Umbrellas. The moment they arrived, I was mesmerized by their sheer quality and attention to detail. These umbrellas embody a rare combination of beauty and functionality, adding a touch of elegance to my outdoor space. What truly sets the Swilt Umbrellas apart is their innovative swivel tilt feature, allowing me to effortlessly adjust the angle to shield against the sun's relentless rays. No longer do I need to fret about finding the perfect spot for shade – these umbrellas provide shade on demand, making every outdoor moment a comfortable one. The swift shipping process exceeded my expectations, and the meticulous packaging ensured that the umbrellas arrived in pristine condition. It was evident that every step was taken to guarantee customer satisfaction, reflecting the brand's commitment to excellence. In conclusion, investing in the Swilt Umbrellas was a decision I will never regret. They have transformed my outdoor space into a sanctuary of comfort and style. A great buy indeed, offering exceptional quality at an unbeatable price point. For anyone seeking top-notch umbrellas that combine durability, versatility, and aesthetics, I wholeheartedly recommend the Swilt Umbrellas. C
Cathy Nagelberg
Shelter from the Storm: An Ode to my Midtown Umbrella
From the moment I received my package from Midtown Umbrellas, I knew I was in for a treat. As I unraveled the packaging, I was greeted by a sleek and stylish umbrella that immediately caught my eye. The craftsmanship was top-notch, and I could tell that this was a product made with care and attention to detail. Putting the umbrella together was a breeze; the instructions were clear and easy to follow. It was evident that Midtown Umbrellas values their customers' time and wants to make their experience as seamless as possible. However, as with any product, there was a slight hiccup. I reached out to Midtown Umbrellas, and to my delight, they responded promptly and rectified the issue without any hassle. Their customer service was top-notch, and it truly solidified my trust in the brand. Overall, I am beyond pleased with my Midtown Umbrella. Not only does it provide me with the protection I need from the elements, but it also does so in style. I can confidently say that this umbrella has exceeded my expectations, and I will definitely be recommending Midtown Umbrellas to all of my friends and family. Thank you for providing such a wonderful product and outstanding service. J
John Ricevuto
Transformed by Exceptional Service: A Communication Breakthrough at Midtown Umbrellas
Embarking on my journey with midtownumbrellas.com, I encountered an initial hurdle – a minor communication hiccup. However, this stumbling block swiftly transformed into a testament of their exceptional customer service. A kind voice reached out to elucidate the situation, going above and beyond by upgrading my order at no extra cost. Not only was the umbrella top-notch in quality, but the sincere effort to rectify the issue left a lasting impression. The dedication to customer satisfaction exhibited by Midtown Umbrellas is truly commendable and sets them apart in the world of online shopping. With such a positive experience under my belt, I am eagerly looking forward to future purchases from Midtown Umbrellas. Their attentive and proactive approach to customer care has won me over completely. U
uttam reddy
Unmatched Customer Care at Midtown Umbrellas
My experience with Midtown Umbrellas was nothing short of exceptional. After encountering an issue with one of the umbrellas I purchased, I reached out to their team and was met with unparalleled post-sale service. Nate, in particular, went above and beyond to swiftly address the faulty umbrella frame and arranged for a replacement without any hassle. Their dedication to customer satisfaction truly sets them apart. Not only are their umbrellas stylish and perfect for a pool deck, but their commitment to resolving issues promptly showcases their outstanding integrity and professionalism. I wholeheartedly recommend Midtown Umbrellas to anyone in search of top-notch quality products coupled with unparalleled customer care. Thank you, Midtown Umbrellas, for your unmatched service and for ensuring that your customers feel valued and supported every step of the way. C
Capt. John M. Pasko
A Gem of a Find at Midtown Umbrellas – Unmatched Quality and Customer Care!
As someone who has owned various pool and patio setups for over 40 years, I can confidently say that my recent experience with Midtown Umbrellas was nothing short of exceptional. On a quest for the perfect poolside umbrellas, I stumbled upon the large striped SWILT umbrellas on their website. And let me tell you, these umbrellas exceeded all my expectations. While they may come at a slightly higher price point compared to generic options, the quality speaks for itself. The durability and aesthetics of these umbrellas are unparalleled, instantly elevating the ambiance of my outdoor space. However, what truly sets Midtown Umbrellas apart is their outstanding customer service, as I discovered during a recent unforeseen windstorm in the Florida Keys. After encountering a minor issue with one of the umbrellas, I reached out to Midtown Umbrellas via email and was promptly met with a response from Nate. His assistance was not only swift but went above and beyond my expectations. Nate's dedication to resolving the problem, including sending a replacement part via Fed-Ex at absolutely no cost, left me truly impressed. Thanks to the unmatched quality of the products and the exceptional customer care provided by Nate and the team at Midtown Umbrellas, I am now in the process of ordering a fourth umbrella to complete my poolside setup. My wife, equally enamored by the design and durability of these umbrellas, can't wait to transform our space into her own private resort. For anyone seeking top-notch quality, stylish designs, and unparalleled customer service, Midtown Umbrellas is undoubtedly the ultimate destination. Thank you, Midtown, for not only delivering exceptional products but also for setting a benchmark in customer satisfaction. S
Sandy
Unmatched Durability – A Second Chance at Resilience
After a sudden storm left me in need of a new umbrella, I turned to midtownumbrellas.com for a solution. The sturdy construction of their product stood out immediately, prompting me to make a purchase. This is actually my second umbrella from them, replacing the one that unfortunately succumbed to the elements in a previous tempest. The lesson I learned? While the quality of their umbrellas is truly exceptional, it's essential to heed nature's power and remember to take it down at the end of the day. With Midtown Umbrellas, you not only receive a reliable canopy from the elements but also a valuable lesson in mindfulness towards the weather. Thank you, Midtown Umbrellas, for providing products of unmatched durability and for reminding me to respect nature's forces. J
Jim Lambert
Exceptional Customer Care and Quality Products at Midtownumbrellas.com
Unveiling my experience with Midtownumbrellas.com, I am thrilled to share that this company goes above and beyond to prioritize customer satisfaction. A testament to their unwavering dedication, I once found myself in a predicament when my purchased umbrella didn't meet my partner's expectations upon arrival due to the canopy color. Despite my oversight in not consulting beforehand, Midtown graciously sent me a replacement canopy, without necessitating the return of the original one, showcasing their understanding and commitment to resolving customer concerns swiftly. Fast forward two years, with regular use, wear and tear naturally tagged along, resulting in several rips in the canopy. Remembering the 10-year guarantee, I reached out to Midtown once again. True to their promise, they promptly dispatched a new canopy, reaffirming their trustworthiness and dedication to quality assurance. Midtownumbrellas.com not only delivers top-notch products but also prides itself on exceptional customer care, making them a standout choice for anyone seeking reliability and quality in their purchases. With Midtown, you can shop with ease, knowing that your satisfaction is paramount to their team. D
Dennis Shumake
A Beacon of Brilliance: A Heartfelt Testimonial for Midtown Umbrellas
After purchasing the light from midtownumbrellas.com, I must say I am thoroughly impressed. The quality of the light is exceptional, and it emits a very bright light that illuminates our outdoor space beautifully. The sturdy construction of the light reassures me that it will last for a long time, withstanding various weather conditions. While I did encounter a minor inconvenience with the lack of directions and the absence of an indicator light on the charger, these shortcomings did not overshadow the overall positive experience. The only downside was the slight inconvenience in not being able to know precisely when the light is fully charged, but considering the brightness and durability it offers, this minor flaw seems insignificant. Overall, my family and I are looking forward to enjoying the warm and inviting ambiance that this light will provide for our outdoor gatherings. Thank you, Midtown Umbrellas, for shining a beacon of brilliance in our evenings with this exceptional light. L
Linda
Transformed My Outdoor Space: A Disappointing Experience at Midtown Umbrellas
As a dedicated customer of midtownumbrellas.com, I recently decided to purchase an umbrella cover for my pool area. While my previous acquisitions, such as BBQ covers and table/chair covers, met my expectations, this particular product fell short. The quality overall did not meet the standards I had grown accustomed to, leaving me feeling surprised and disappointed. Despite my disappointment, the hassle of returning the item outweighed its value, and I opted to make do. While Midtown Umbrellas has enriched my outdoor space in the past, this experience has prompted me to reassess future purchases. S
s hart
A Shade of Excellence: Resilience in Customer Service
Embarking on a patio transformation journey, I encountered a hiccup when the fabric on my beloved umbrella started to fade. With a heavy heart, I turned to Midtown Umbrellas, hoping for a ray of hope. To my delight, their customer service team swiftly swooped in, extending a helping hand within a mere day of my distress call. Their prompt response and efficient problem-solving skills not only salvaged my umbrella but also mended my faith in exceptional customer service. Now, as the restored umbrella adorns my patio, I stand by Midtown Umbrellas as a beacon of excellence in both product quality and dedicated service. For those seeking not just shade but reliability and care, look no further than the shelter of Midtown Umbrellas. H
Haleh Carrera
Nice product and customer support!!!
My assessment for midtownumbrellas.com I spent loads of time trying to find an in pool umbrella that additionally tilts. I made a decision to order the 10ft swilt at first and have been very proud of it. Since then I’ve a number of different objects and am happy with the whole lot. The perfect a part of my buy to date has been the customer support. I've been capable of attain the corporate by way of e-mail and all the time get a response, my questions answered and so they reside as much as the assure of seamless returns and alternative components. Would positively advocate! J
Jennifer
Transformed Our Outdoor Space: A Heartfelt Swilt Review
Reflecting on our recent experience with midtownumbrellas.com, I cannot contain my excitement about the incredible addition of our Swilt to our outdoor space. The impeccable quality and sturdy construction of the product truly surpassed our expectations. However, what truly set this purchase apart was the exceptional level of customer service that accompanied it. Upon swift delivery of our Swilt, we noticed a discrepancy in the color swatches and descriptions on the website. This led us to request an exchange, albeit hesitantly. To our delight, the exchange process was seamlessly handled by a dedicated customer service representative who ensured that every detail was attended to. What truly touched us was the effort taken by the customer service team member to photograph the actual product and email us the images for a more accurate representation. This level of dedication and commitment to customer satisfaction is a rare find in today's fast-paced world of online shopping. In conclusion, our Swilt has not only enhanced our outdoor space aesthetically but has also left a lasting impression of exceptional customer care. We couldn't be more grateful for the positive experience we've had with midtownumbrellas.com, and we highly recommend their products and services to anyone looking for both quality and unparalleled customer support. Thank you, Midtown Umbrellas, for transforming our outdoor space and exceeding our expectations. G
G Bell
A True Gem: Exceptional Quality and Service
Embarking on a quest for the perfect umbrella led us to midtownumbrellas.com, and what a find it was! Our encounter with their midtown umbrella, acquired on Amazon in May 2023, revealed unparalleled quality in both the pole and Sunbrella fabric. Despite a hiccup during a windy day that caused our umbrella and table to take a tumble, resulting in a broken tilt mechanism, our admiration for Midtown only grew stronger. Their swift and generous response to our plea for replacement parts transcended mere customer service; it embodied genuine care and commitment. We were pleasantly surprised when they not only offered but promptly sent a replacement pole, restoring not just our umbrella but our faith in exceptional service. Thank you, Midtown, for not only delivering top-notch products but also for going above and beyond to ensure customer satisfaction.
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Introduction
Midtown Umbrellas is a reputable online retailer specializing in high-quality umbrellas for all weather conditions. With a wide selection of stylish and durable umbrellas, they cater to both individual customers and businesses. In this comprehensive review, we will delve into various aspects of their website, products, customer service, and more.Pros and Cons
- Pros:
- Extensive product range with various designs and sizes.
- Durable materials ensure long-lasting umbrellas.
- Competitive pricing compared to other retailers.
- Easy-to-navigate website offers a seamless shopping experience.
- Timely and reliable customer service.
- Positive customer reviews showcasing satisfaction.
- Flexible payment options available.
- Cons:
- Limited community involvement initiatives.
- Shipping costs may vary depending on location.