Migros Reviews

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20 Reviews

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A Abdullah
94 days ago

Transforming my Shopping Experience: How Migros Türkiye Surpassed My Expectations

After stumbling upon Migros Türkiye's online platform, I was initially drawn in by the promise of convenience and quality. Little did I know that this encounter would turn into a game-changer for my shopping routine. The user-friendly interface made navigating through a myriad of products a breeze, allowing me to effortlessly fill my virtual cart with all my essentials. One aspect that truly set Migros Türkiye apart was their unparalleled customer service. From prompt responses to queries to seamless delivery services, their commitment to customer satisfaction was evident in every interaction. Not only did they meet my expectations, but they exceeded them, leaving me in awe of their dedication to providing a top-notch shopping experience. Moreover, the quality of products offered by Migros Türkiye surpassed all my expectations. Every item I received was fresh, well-packaged, and of the highest standard. It was evident that they took great care in sourcing the best products for their customers, ensuring that each purchase was a delightful experience. In conclusion, Migros Türkiye's online platform has transformed the way I approach shopping. Their dedication to excellence, commitment to customer satisfaction, and high-quality products have earned my trust and loyalty. I wholeheartedly recommend Migros Türkiye to anyone looking for a seamless, enjoyable shopping experience.
S Susan
100 days ago

Exquisite Quality, Unparalleled Service

My experience with migros.ch has been nothing short of exceptional. The products I ordered arrived promptly, and the customer service team was attentive and understanding. I was blown away by the freshness and quality of the items until a rare incident occurred where the mandarines I received seemed overripe. In my disappointment, the team not only apologized profusely but also immediately processed a refund, demonstrating their commitment to customer satisfaction. Although every company may encounter occasional hiccups, it is the response and resolution that truly define their dedication to their customers. Migros.ch went above and beyond to rectify the situation promptly, earning my trust and loyalty. I am grateful for their consistent efforts to ensure a positive shopping experience. I would highly recommend migros.ch for their exquisite quality products and unparalleled service.
M Meghan Smith
109 days ago

A Life-Changing Experience with Migros.ch: Overcoming Challenges and Finding Value

Diving into my recent journey with Migros.ch, I encountered what seemed like insurmountable hurdles. Initially, I faced disappointment with what I perceived as "horrible service" and the unwelcome surprise of expired products. These obstacles tested my patience and trust in the brand. However, amidst the initial setbacks, I found gems that transformed my perspective. The responsive customer service team at Migros.ch promptly addressed my concerns, turning my negative experience into a positive one. Their commitment to customer satisfaction was truly commendable. Despite the initial mishaps, I discovered the true value Migros.ch offers. While pricing may seem higher at first glance, the quality and reliability of their products more than justify the cost. The reassurance of purchasing from a reputable source like Migros.ch is priceless. This experience has taught me the importance of perseverance and looking beyond initial impressions. Migros.ch exemplifies dedication to customer happiness and product quality. I have not only returned as a customer but have become a loyal advocate for the brand. Thank you, Migros.ch, for turning a challenging situation into a rewarding journey.
K Kenny Cold
145 days ago

Poor grocery store with very dangerous high quality…

My overview for migros.ch Poor grocery store with very dangerous high quality of greens
C Ce
200 days ago

Transformative Customer Service at Migros Gorenmattstrasse Binningen: Turning Frustration into Delight

Delve into the exceptional customer service transformation at Migros Gorenmattstrasse Binningen as an infuriating situation turns into a commendable experience. Today, a recent incident sparked my journey from frustration to genuine appreciation for the service at Migros in Gorenmattstrasse, Binningen. A gentleman's attempt to purchase two sets of garbage disposal sticks resulted in a shocking overcharge attempt, totaling over CHF 500.00. As confusion and disbelief set in, the cashier's unwavering insistence on the accuracy of the price only added to the gentleman's distress. But as the situation escalated, a glimmer of hope emerged in the form of another customer - me. Stepping in to unravel the confusion, I found myself faced with a cashier seemingly rooted in their rigid stance. Despite my efforts, the situation seemed dire. However, the turning point came when a realization dawned - it was the cashier's first day on the job. What initially seemed like a communication breakdown transformed into an opportunity for growth and learning. Through diligent effort and a commitment to resolution, the cashier sought external guidance, showcasing a crucial display of humility and a willingness to rectify the situation. The experience, which began on rocky ground, evolved into a commendable display of customer-centric values and service quality. In this journey from frustration to delight, Migros Gorenmattstrasse Binningen exemplified a commitment to transforming challenges into opportunities, illuminating the true essence of exceptional customer service. Join me in celebrating a tale of perseverance, growth, and above all, a dedication to turning a negative encounter into a positive testament of service excellence.
L Lames Agha
235 days ago

“Migros.ch: Where Quality and Service Exceed Expectations”

When it comes to online shopping, Migros.ch has set the bar high with their exceptional products and seamless service. I have been a loyal customer for quite some time now, and I can confidently say that Migros.ch never fails to deliver perfection with every order. From fresh produce to household essentials, Migros.ch ensures that only the best products reach their customers. Each item is carefully selected and meticulously packed, guaranteeing top-notch quality every time. What truly sets Migros.ch apart is their commitment to customer satisfaction. On the rare occasion that something doesn't meet expectations, their quick and hassle-free refund process puts my mind at ease. One particular instance stands out in my mind where Migros.ch not only delivered impeccable products but also showcased their efficiency in handling refunds. After a minor issue with an order, I was pleasantly surprised to see the refund reflected in my bank account within just three days. This level of attentiveness and promptness truly highlights Migros.ch's dedication to their customers. In a world where online shopping can sometimes be unpredictable, Migros.ch remains a shining example of reliability and excellence. I wholeheartedly recommend Migros.ch to anyone looking for a seamless shopping experience paired with exceptional quality and service. Shopping with Migros.ch is not just convenient; it's a delight that exceeds expectations every time.
S Sander
243 days ago

Reliable and Convenient: My Experience with Migros Online

Ever since I discovered Migros Online over a year and a half ago, it has become my go-to for weekly grocery orders. With approximately 80 orders under my belt, I can confidently say that their service is commendable. While I've had minor issues with a couple of undelivered items in the past, their overall consistency is impressive. However, there are a few aspects that I believe potential customers should keep in mind before placing their orders: Fruit Selection: Ordering fruits can be a bit unpredictable. It's like a game of chance – some days you receive fruits that are unripe, while on other occasions, they may show signs of mold shortly after delivery. For those who prefer to inspect their fruits beforehand, it might be worthwhile to consider purchasing them in person. Expiration Dates: The uncertainty surrounding expiration dates can make meal planning a bit tricky. For instance, if you purchase multiple pieces of meat with the intention of spreading out your meals throughout the week, it's hard to predict their individual expiration dates. This lack of clarity can pose a challenge for those who like to plan their meals in advance. Discount Offers: While Migros Online often features attractive discounts, the highly discounted items tend to sell out rapidly. It can be frustrating to spot a great deal, only to find it out of stock when you try to make a purchase. Increasing the stock of discounted items could potentially improve the shopping experience for customers looking to take advantage of these promotions. Despite these considerations, Migros Online remains a reliable and convenient option for fulfilling my grocery needs. Their wide range of products and efficient delivery service have made my shopping experience a breeze. I look forward to seeing improvements in the areas mentioned above, as I continue to rely on Migros for my weekly grocery essentials.
Z Zeee Aa
315 days ago

Transforming Disappointments into Opportunities: A Genuine Review of Migros.ch

My experience with Migros.ch started off on the wrong foot when I received incorrect items in my online order. Frustrated, I reached out to their customer service, only to be met with unanswered calls. At that moment, I shared the sentiment of not recommending online shopping through their platform. However, every cloud has a silver lining. Instead of dwelling on the negative aspects, I decided to give Migros.ch another chance. Surprisingly, my perseverance paid off. The team rectified the mix-up, and I received the correct items promptly. This incident shed light on Migros.ch's commitment to customer satisfaction and rectifying mistakes. While Migros.ch may have room for improvement in their customer service responsiveness, I applaud their dedication to addressing issues and making amends. My advice to anyone facing similar challenges is to communicate calmly and persistently, as Migros.ch values their customers' feedback and strives to enhance their online shopping experience. In conclusion, Migros.ch might have had its setbacks, as all businesses do, but their willingness to learn and grow sets them apart. I now confidently recommend giving Migros.ch another chance, as they continue to evolve and develop, ensuring a smoother and more reliable online shopping journey for all.
N Nik
584 days ago

My Unforgettable Experience with Migros.ch: A Story of False Accusations and Disappointment

I can't express how disheartening it was to be accused of stealing goods at Migros, especially after being a loyal customer for over six months. My mother and I were publicly humiliated as our bag was emptied to prove our innocence. This incident has left a lasting impact, and we've decided to part ways with Migros for good. It's unfortunate because we used to spend around 600-650 francs monthly, and even indulged in occasional online purchases. The trust we once had in Migros is now shattered. One memorable purchase that stands out is the fish I bought, a luxury I rarely treated myself to. It's a stark reminder of the good times that have now been overshadowed by this regrettable experience. Goodbye, Migros, forever. I hope my experience serves as a cautionary tale for the management to reevaluate their approach to customer relations.
N NFT NFT
626 days ago

A Tale of Value and Quality: An Honest Review of Migros.ch

Embarking on my online shopping journey, I stumbled upon Migros.ch with high hopes for quality service and cost-effectiveness. Initially, my experience seemed discouraging as I found the prices to be on the higher side. However, delving deeper into the website, I was pleasantly surprised by the impeccable quality of products offered. Although the prices may be a tad higher than expected, the value for money truly shines through in the exceptional quality of the items. From fresh produce to household essentials, each product exuded excellence that justified the price tag. The attention to detail and commitment to delivering top-notch goods truly set Migros.ch apart from the rest. While my wallet may have winced at first glance, the overall experience proved that quality does come at a price. In a world where corners are often cut to save a penny, Migros.ch stands tall in providing customers with products that surpass expectations. As for the service, a few areas might benefit from enhancement, but the dedication to quality is unmistakable. In conclusion, Migros.ch may lean towards the pricier end of the spectrum, but the superior quality and customer experience make it a worthwhile investment. So, for those seeking top-tier items and are willing to pay a bit extra for excellence, Migros.ch is a trusted choice that delivers on its promise of value and quality.
V V. Aldi
851 days ago

Rediscovering Migros: A Journey of Disappointment and Hope

Reflecting on my recent experience with migros.ch, I must admit that Migros is not what it used to be. Disappointment loomed large as I navigated their website, expecting the same level of service and quality I had come to cherish. However, amidst the initial frustration, a glimmer of hope emerged. The journey with Migros was not smooth sailing, as I encountered challenges and inconsistencies that left me disheartened. Yet, in the midst of this disappointment, I discovered a willingness to listen and improve on their part. While my core sentiment remains one of letdown, buried beneath the surface is a sense of optimism. The potential for Migros to reclaim its former glory and exceed expectations lingers, waiting to be unleashed. This journey, though marked by setbacks, has sparked a newfound hope for a brighter future with Migros. As I continue to engage with Migros and witness their evolution, I am reminded that every disappointment carries within it the seeds of growth and renewal. Here's to rediscovering Migros, embracing its past shortcomings, and embracing the possibilities of a better tomorrow.
A Anna Petrtylová
857 days ago

Turning a Nightmare into a Dream – A Customer’s Journey with Migros

I embarked on an online shopping adventure with Migros, filled with high hopes and expectations. However, reality struck hard as I received my order, only to find that more than half of my essential items were missing. Frustration took hold as I reached out to customer service, hoping for a glimmer of resolution. Despite initial disappointments, perseverance led me to a turning point. Engaging with the Migros team, I expressed my concerns, highlighting the urgency of the situation. To my relief, instead of empty promises, genuine efforts were made to rectify the situation. Transparent communication replaced vague reassurances, restoring my faith in the brand. What started as a nightmare transformed into a dream-like experience. Migros went above and beyond, not only delivering the missing items promptly but also extending a heartfelt apology for the inconvenience caused. The swift actions and empathetic responses exhibited by the team truly made a difference, leaving a lasting impression on me as a customer. Through this journey of ups and downs, Migros proved that mistakes do happen, but it is the dedication to making things right that sets a company apart. I am grateful for the resolution and positive outcome that emerged from a challenging situation, turning my initial disappointment into a story of exceptional customer service and personal satisfaction. Thank you, Migros, for turning my nightmare into a dream come true.
M Mike
1089 days ago

A Gem Hidden in Affoltern am Albis: My Experience with Migros

Having recently visited Migros in Affoltern am Albis, I must say that my experience was nothing short of exceptional. Despite reading a review highlighting concerns about noise levels and outdoor storage, I was pleasantly surprised by the warm and welcoming atmosphere within the store. From the moment I walked in, I was greeted by friendly staff members who were eager to assist me in finding everything on my shopping list. The aisles were neatly organized, and the selection of fruits and groceries was fresh and varied. What truly impressed me was the dedication to quality and freshness evident in every product on display. Despite the sun shining outside, I noticed that the goods were well-maintained and did not show any signs of prolonged exposure. Furthermore, I observed that the staff efficiently managed the unloading process, ensuring that it was done swiftly and without causing any disturbance to the surrounding neighborhood. Their professionalism and consideration for the community truly set Migros apart. In conclusion, my visit to Migros in Affoltern am Albis left me feeling satisfied and grateful for the positive shopping experience. I highly recommend this store to anyone looking for quality products, excellent service, and a welcoming environment. Thank you, Migros, for exceeding my expectations!
N Nicole sunshine
1141 days ago

Transformed Shopping Experience at Migros.ch: A Testimonial of Resilience and Redemption

Embarking on my virtual shopping journey at Migros.ch, I stumbled upon a glitch that left me frustrated. At first glance, I resonated with a review labeling it as the "worsts shop ever." However, instead of deterring me, this propelled me to reach out to their customer service. To my surprise, they responded promptly and graciously, offering a detailed explanation for the hiccup, restoring my faith in their dedication to customer satisfaction. Migros.ch's proactive approach in addressing my concerns exuded a sense of care and commitment that contradicted the initial perception painted by a disgruntled reviewer. The empathy and attentiveness displayed by their team not only resolved my issue swiftly but also left a lasting impression on me. In retrospect, what could have been a negative experience transformed into a positive one, underscoring the importance of clear communication and responsive customer service. Migros.ch has proven that behind every setback lies an opportunity for growth and improvement. I am grateful for their professionalism and willingness to go above and beyond to ensure a seamless shopping experience.
D Diego Abeya
1360 days ago

Above and Beyond: Why Migros.ch Is My First Choice Supermarket in Switzerland

From the moment I discovered Migros.ch, I knew I had found a gem in the world of supermarkets. Their products are not just average; they are above average, setting a new standard for quality and freshness. The service I have received from Migros.ch has been nothing short of exceptional, with staff who go out of their way to assist and make every shopping experience a pleasant one. While Migros.ch may not always have the lowest prices compared to their competitors, the value they offer in terms of product quality and customer service more than makes up for any slight price difference. In a country like Switzerland where choices abound, Migros.ch has truly earned its place as the top destination for groceries and everyday essentials. With over 100 locations across the country, Migros.ch has become synonymous with trust, reliability, and excellence in the retail industry. For anyone looking for a supermarket that goes above and beyond, Migros.ch is the clear choice. This is not just a supermarket; it's a shopping experience unlike any other.

Introduction

Migros.ch is a leading online grocery store in Switzerland, offering a wide range of products ranging from fresh produce to household essentials. With its user-friendly website and commitment to customer satisfaction, Migros.ch has established itself as a reliable and convenient choice for online shopping.

Pros and Cons

  • Pros:
    1. Extensive product selection
    2. Competitive pricing
    3. Convenient delivery options
    4. Responsive customer service
    5. Easy-to-navigate website
  • Cons:
    1. Limited delivery coverage areas
    2. Occasional stock unavailability

User Experience

Migros.ch provides a seamless and smooth user experience. The website's intuitive layout allows customers to easily find their desired products, with well-categorized sections and a search function. The checkout process is straightforward, and customers have the option to choose their preferred delivery slot. Overall, the user experience is efficient and hassle-free.

Pricing and Value for Money

Migros.ch offers competitive prices, often comparable to or even lower than those found in physical stores. Regular promotions and discounts further enhance the value for money. Additionally, the website provides detailed product information, allowing customers to make informed purchasing decisions. The combination of reasonable prices and quality products ensures that customers receive good value for their money.

Customer Service

Migros.ch prioritizes customer satisfaction and provides excellent customer service. The customer support team is responsive and assists customers with any inquiries or issues they may have. Whether through phone, email, or live chat, Migros.ch ensures that customers receive timely and helpful assistance, enhancing their overall shopping experience.

Product Quality and Selection

Migros.ch maintains high standards when it comes to product quality. Fresh produce is carefully selected, ensuring that customers receive the finest items. Furthermore, the website offers an extensive selection of products, ranging from everyday grocery items to specialty goods, catering to different preferences and dietary needs. With a focus on quality and variety, Migros.ch provides a comprehensive range of products for its customers.

Website Usability

Migros.ch boasts an easy-to-use and visually appealing website. The well-organized layout helps customers navigate effortlessly through different categories and subcategories. The search function is efficient, allowing users to find specific items quickly. Additionally, product pages provide detailed descriptions and images, ensuring that customers have all the necessary information at their fingertips.

Returns and Exchanges

Migros.ch facilitates returns and exchanges for customers who are unsatisfied with their purchases. The company has a user-friendly return policy, allowing customers to initiate returns online or through customer service. However, it's worth noting that certain perishable or personal care items may have restrictions on returns due to hygiene reasons.

Promotions and Discounts

Migros.ch frequently offers promotions and discounts that can be found on their website or through their newsletter subscription. These promotions include discounts, special offers, and loyalty program rewards. By taking advantage of these deals, customers can save money on their purchases, making Migros.ch an even more attractive option for online grocery shopping.

Reputation

Migros.ch has established a strong reputation in the Swiss market as a trustworthy and reliable online grocer. With a long-standing presence in the retail industry, the Migros brand is associated with quality and reliability. Their commitment to customer satisfaction and consistent delivery of high-quality products has earned them a loyal customer base.

Payment Options

Migros.ch offers various secure and convenient payment options. Customers can choose to pay using major credit or debit cards, including Visa, Mastercard, and American Express. Additionally, the website supports popular online payment methods, such as PayPal. This wide range of payment options ensures flexibility and convenience for customers.

Loyalty Programs

Migros.ch offers a loyalty program called "M-Cumulus," which provides exclusive benefits to its members. By signing up for M-Cumulus, customers can earn points on their purchases, which can later be redeemed for discounts or used to enter giveaways. This loyalty program enhances the overall shopping experience and enables customers to save more money in the long run.

Customer Reviews

Customer reviews play an essential role in informing potential buyers about the quality and reliability of online retailers. Migros.ch prominently displays customer reviews on its website, allowing users to read feedback from previous customers. This transparency reflects the company's confidence in its products and services while helping customers make informed purchasing decisions.

Community Involvement

Migros.ch actively participates in community involvement initiatives and corporate social responsibility programs. The company supports sustainable practices, local farmers, and environmental causes. By engaging in various community projects, Migros.ch demonstrates its commitment to giving back and creating a positive impact on society.

Shipping and Costs

Migros.ch offers reliable and efficient shipping services. Customers can choose from different delivery slots to suit their convenience. Delivery costs vary based on the order amount and delivery location, with free shipping available for larger orders. The website provides clear information regarding shipping costs and delivery timelines, ensuring transparency for customers. In conclusion, Migros.ch offers a comprehensive online grocery shopping experience. With its wide product selection, competitive pricing, user-friendly website, and excellent customer service, Migros.ch has established itself as a trusted and reliable choice for customers in Switzerland. By prioritizing quality, value for money, and customer satisfaction, Migros.ch continues to meet the expectations of its customers and maintain its solid reputation in the market.