Users Voice for Miin-cosmetics

9% users rated Terrible
2% users rated Poor
3% users rated Average
4% users rated Very Good
83% users rated Excellent
Pie Chart Review Representation for Miin-cosmetics
Miin-cosmetics Overall rating
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Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 13 Nov 2019

Last updated by on 10 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Sep 2022 5 4.5 4.8 2.3 1 4.5
Oct 2022 4.5 3.6 4.2 3.6 1 4
Nov 2022 5 4.4 3.9 5 1 4.2
Dec 2022 5 5 5 1.8 5 5
Mar 2023 4.2 4.1 3.1 5 1.5 5
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Detailed Miin-cosmetics Review by

Introduction

Miin Cosmetics is an online beauty store that primarily focuses on introducing Asian skincare and makeup products to Western consumers. Their website has a user-friendly interface that makes it easy for customers to shop for products, read reviews, and get help from their customer service team. They aim to offer high-quality products that are affordable and suitable for different skin types.

Pros and Cons

Pros:
  • Miin Cosmetics has a vast collection of Asian beauty products that are not easily available in Western markets.
  • They offer affordable prices for their products, making it easier for customers to try different skincare products without breaking the bank.
  • The customer service team is highly responsive and helpful in providing customers with product recommendations and addressing any issues they face.
  • Their website offers free shipping for orders over $50.
Cons:
  • Shipping fees for orders under $50 can be quite high depending on the location of the customer.
  • The pricing of some products may be considered expensive compared to other beauty stores.

User Experience

Miin Cosmetics' website is user-friendly and easy to navigate. Customers can filter their searches by skin type or product category to find the most suitable products. The website also offers a blog and a "know-how" section that provides customers with tips on how to use the products effectively. Customer reviews are readily available on each product page, making it easier for potential customers to make informed decisions.

Pricing and Value for Money

The prices of products on Miin Cosmetics' website are quite reasonable compared to other beauty stores. They offer a wide range of products at varying prices, from budget-friendly to more luxurious products. The prices are generally competitive, although some products may be considered expensive compared to similar products found in other stores.

Alternatives

Other Asian beauty stores that offer similar products to Miin Cosmetics include YesStyle, Soko Glam, and Peach & Lily. While many of these stores offer similar products, the selection and pricing might differ, so it's worth comparing prices and reviewing the customer service of each before purchasing.

Customer Service

Miin Cosmetics' customer service team is highly responsive and helpful. They provide customers with product recommendations and are quick to address any issues that customers face. They also offer a chat function on their website, making it easier for customers to get help quickly.

Product Quality and Selection

Miin Cosmetics offers a vast selection of Asian skincare and makeup products that cater to different skin types and concerns. They aim to provide high-quality products that are effective for a range of skin issues. Each product on their website features detailed descriptions and reviews from other customers, giving potential customers an idea of what to expect.

Website Usability

Miin Cosmetics' website is user-friendly and easy to navigate. Customers can filter their searches by skin type or product category, and the shopping cart and checkout process are straightforward.

Returns and Exchanges

Miin Cosmetics' return policy allows customers to return products within 14 days of delivery. The products must be in their original packaging, and customers are responsible for the shipping fees. If a product arrives damaged or faulty, they will provide a full refund or send a replacement at no cost.

Promotions and Discounts

Miin Cosmetics offers regular promotions and discounts to customers to make their products more affordable. Customers can sign up for their newsletter to stay updated on new products and promotions, and they also offer discounts for first-time customers.

Reputation

Miin Cosmetics has a good reputation in the beauty industry, with many positive reviews from customers. They are known for their high-quality products and excellent customer service.

Payment Options

Miin Cosmetics offers several payment options, including credit card, Paypal, Apple Pay, and Google Pay.

Loyalty Programs

Miin Cosmetics offers a reward program where customers can earn points for each purchase they make. The points can be redeemed for discounts on future purchases.

Customer Reviews

Miin Cosmetics' website features customer reviews on each product page, providing potential customers with honest reviews of each product.

Community Involvement

Miin Cosmetics is involved in several community initiatives, including donating a portion of their profits to charity and supporting Korean culture events in their local community.

Shipping and Costs

Miin Cosmetics offers free shipping for orders over $50, and shipping fees for orders under $50 vary depending on the location of the customer. They ship worldwide and offer different shipping options depending on the customer's preferences. Overall, Miin Cosmetics is an excellent choice for customers looking to try out Asian beauty products. Their vast selection of quality products, affordability, and excellent customer service make them a top choice in the beauty industry.

Miin-cosmetics Recent User Reviews

User Rating

5 stars

60

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Reviewer Name: Cinthia

Review Submission Date: 2022-12-04

Review Title: Best skin care marketplace
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Review Description: Best skin care marketplace, best quality - price!

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Reviewer Name: Cláudia Pires

Review Submission Date: 2022-11-27

Review Title: I always come back to MIIN
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Review Description: I always come back to MIIN because its the only store I know with great korean beauty brands. I love MIIN for both quality and price, but also for their amazing costumer service ??

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Reviewer Name: Ina Schmidtlein

Review Submission Date: 2022-11-24

Review Title: Unsatisfied
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Review Description: I made my order and was really happy about it. After about 1 week waiting i ' ve got an e- mail,that it will take longer with delivery. After waiting about 2 weeks more i' ve got an e- mail that my order was cancelled without saying the reason... Would not buy there again.

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Reviewer Name: Victoria

Review Submission Date: 2022-11-17

Review Title: Quick delivery time
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Review Description: Quick delivery time. It is my first purchase and it was an advent calendar, so I can't give an opinion yet. Hiwever, products were really well packaged so it is really important.

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Reviewer Name: Valerie

Review Submission Date: 2022-11-15

Review Title: Refused to refund me after failed delivery
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Review Description: I ordered a 50€ serum, it was never delivered, and they refused to return my money. Don't trust!

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Reviewer Name: Ana

Review Submission Date: 2022-11-13

Review Title: Fantastic customer service
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Review Description: Super Quick receiving the productos. Very nice getting free samples and i loved the card

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Reviewer Name: Lorena Solar Parra

Review Submission Date: 2022-11-08

Review Title: Amazing!
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Review Description: It came really quickly, and you send me a lot of free samples, that is the thing I most liked about my experience.

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Reviewer Name: Ruth Aristondo

Review Submission Date: 2022-11-05

Review Title: Always a pleasure to receive MiiN…
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Review Description: Always a pleasure to receive MiiN Cosmetics products in Spain. Fast, beautifully packed and little free goodies to try new products. So happy ?

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Reviewer Name: Maria del Mar Flores Guillen

Review Submission Date: 2022-10-24

Review Title: Fast delivery and a lot of little surprises
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Review Description: I bought the advent calendar on monday 17th and I recieve it on wensday 19th. Super fast delivery!!Also, they gifted me with a full size mask for the neck and 5/6 little samples. I will buy again, I can wait to open my calendar!

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Reviewer Name: MARIA MERCEDES GONZALEZ ROMERA

Review Submission Date: 2022-10-21

Review Title: I love the Mask Experience....I am…
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Review Description: I love the Mask Experience....I am addicted to them.

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