Users Voice for Miniinthebox

9% users rated Terrible
3% users rated Poor
6% users rated Average
13% users rated Very Good
69% users rated Excellent
Pie Chart Review Representation for Miniinthebox
Miniinthebox Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 17 May 2019

Last updated by on 10 Mar 2023

"I am currently pursuing my Master's in English from the University of Delhi. My interests lie in editing, proofreading, and research."
Sep 2022 4.7 1 4 1.2 2.3 5
Oct 2022 4.5 1 5 1.3 3.6 1
Nov 2022 3.7 1 5 1.4 5 5
Dec 2022 5 5 2.2 5 1.8 5
Mar 2023 2.7 1 5 1.4 5 2
Line Chart for Rating of peer stores

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Detailed Miniinthebox Review by

Introduction

When it comes to online shopping for gadgets, accessories, and lifestyle products, Miniinthebox.com is one of the leading e-commerce websites that comes to mind. The platform was established in 2007 and has since grown and expanded its product range while catering to customers in over 200 countries worldwide. The website boasts an extensive collection of items, including electronics, home and office products, health and beauty items, fashion, and accessories.

Pros and Cons

Pros:
  • Wide range of products
  • Competitive prices
  • Global shipping
  • Promotional offers and discounts
Cons:
  • Shipping can take a long time
  • Customer service can be slow to respond
  • Product quality may vary

User Experience

The website interface is user-friendly, with a clear layout and easy navigation. The product categories are well-defined, making it easy to find and purchase items. The search function also works well, and customers can sort products by price, popularity, or relevance. The checkout process is quick and straightforward, and the site offers various payment options.

Pricing and Value for Money

Miniinthebox offers competitive prices, with many products priced significantly lower than competitors. The website also offers discounts, coupons, and flash sales, enabling customers to save even more on their purchases.

Alternatives

Alternative websites that offer similar products and services include AliExpress, DHgate, and Banggood.

Customer Service

While customer service can be slow to respond, Miniinthebox does offer support via email and chat, and the website features an extensive FAQ section to help customers troubleshoot issues.

Product Quality and Selection

Miniinthebox offers a wide range of products, but the quality may vary. Customers should read reviews and research products before making a purchase.

Website Usability

The website is easy to use, with clear navigation and product categorization. The site also features a responsive design that adapts to mobile devices, making it accessible to customers on the go.

Returns and Exchanges

The website features a return policy, allowing customers to return items within a certain period. However, customers may have to pay for return shipping costs.

Promotions and Discounts

Miniinthebox offers regular promotions and discounts, including flash sales and coupons, making it possible for customers to save even more on their purchases.

Reputation

Miniinthebox has a solid reputation as a legitimate e-commerce website that offers competitive pricing and a wide variety of products. However, some customers have reported issues with shipping times and product quality.

Payment Options

The website offers various payment options, including credit card, PayPal, and other online payment methods.

Loyalty Programs

Miniinthebox does not offer any loyalty programs at this time.

Customer Reviews

The website features customer reviews for products, enabling customers to read honest feedback about items before making a purchase.

Community Involvement

Miniinthebox does not have any community involvement initiatives at this time.

Shipping and Costs

Shipping times can vary, with some customers experiencing longer wait times for delivery. Shipping costs are calculated based on the weight and destination of the package.

Miniinthebox Recent User Reviews

User Rating

5 stars

385

4 stars

154

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Reviewer Name: Richard Moleschi

Review Submission Date: 2022-12-25

Review Title: liked the product
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Review Description: liked the product , just have to wate and see what the gifts were liked and worn

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Reviewer Name: malkareena

Review Submission Date: 2022-12-24

Review Title: Well-made skirt I found the jean skirt that I have been…
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Review Description: I found the jean skirt that I have been looking for! Thank you.

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Reviewer Name: Bart Looij

Review Submission Date: 2022-12-23

Review Title: Cant reach customer service
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Review Description: Been trying to retrun an item because the gave me tehe wrong size. Not able to contact the customer service, because the website doens allow me to select a reason.

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Reviewer Name: CPs

Review Submission Date: 2022-12-23

Review Title: Scammers
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Review Description: Scammers! Shopper beware, these people are scammers.

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Reviewer Name: Toni

Review Submission Date: 2022-12-23

Review Title: I do not appreciate low prices to trick…
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Review Description: I do not appreciate low prices to trick you into paying high shipping costs.

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Reviewer Name: zeushouse

Review Submission Date: 2022-12-22

Review Title: Was easy to place order
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Review Description: Was easy to place order. Steps were very easy to follow.

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Reviewer Name: Rob Sharp

Review Submission Date: 2022-12-21

Review Title: Beware buying from Mini in the box
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Review Description: Ordered and received an item of clothing. Didn't fit and item of poor quality. Tried to return only to be told item was non returnable. I was given two choices - 50% of item value in form of coupon or 30% of clothing value money refund. Took the 30% and vowed never to use mini in the box again.

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Reviewer Name: Deanna Thomas

Review Submission Date: 2022-12-21

Review Title: gift
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Review Description: GREAT PRICE AND VERY CONVIENCE AND FAST.I WOULD RECOMMEND YOUR WEBSITE AND LET THEM KNOW THAT IT WAS SO EASY AND GOT WHAT I NEEDED. VERY HAPPY:)

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Reviewer Name: Susan Swainbank

Review Submission Date: 2022-12-19

Review Title: Can't return.Product is too big and wrong shade so…
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Review Description: Product is too big and wrong shade so i've been trying to return it. At the end of the process, which took a while to work out , it says that I need to check my e mail format. My e mail is correct and i have tried it several times.

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Reviewer Name: Toni Smith

Review Submission Date: 2022-12-19

Review Title: Be sure of your order.
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Review Description: Suggest using the search feature, because if you are not experienced in using online ordering, it could be confusing. Be sure not to press buttons on the pages too quickly. Be sure to read things carefully before moving on.