Users Voice for Misshaus

17% users rated Terrible
0% users rated Poor
0% users rated Average
0% users rated Very Good
83% users rated Excellent
Pie Chart Review Representation for Misshaus
Misshaus Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 30 Dec 2019

Last updated by on 10 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
May 2022 5 5 5 5 5 5
Jun 2022 5 5 5 5 4 4.9
Jul 2022 5 4.1 1 5 4.1 4.5
Aug 2022 4 3.7 1 5 3.3 4.3
Mar 2023 5 4.1 1 1.7 3.8 4.8
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Detailed Misshaus Review by

Introduction:

Miss Haus is a Korean beauty brand that specializes in skin and body care products. Their website, misshaus.com, offers a range of products that cater to different skin types and needs. They aim to provide affordable, high-quality products that are inspired by the latest trends in Korean beauty.

Pros and Cons:

Pros:
  • Wide range of products
  • Affordable prices
  • Korean-inspired beauty products
  • Free shipping for orders over $50
Cons:
  • Limited information about the ingredients used in the products
  • Some products may not be suitable for all skin types
  • Shipping may take longer than expected

User Experience:

The website is easy to navigate, and all products are categorized according to skin type and product type, making it easier for customers to find what they are looking for. However, some customers have reported issues with slow loading times and difficulties navigating the website on mobile devices.

Pricing and Value for Money:

Miss Haus offers affordable prices for their products, ranging from $2 to $50, making them accessible to a wide customer base. Customers can also take advantage of promotions and discounts, such as free gifts with purchase and limited-time discount codes.

Alternatives:

Miss Haus competes with other Korean beauty brands such as Etude House, Innisfree, and Laneige.

Customer Service:

Miss Haus provides customer service through FAQs, email, and a contact form on their website. While some customers have reported slow response times, the customer service representatives are helpful and knowledgeable.

Product Quality and Selection:

Miss Haus offers a wide range of products that cater to different skin types and needs. However, some customers have reported experiencing skin irritation or breakouts after using some of the products. The website also lacks detailed information about the ingredients used in the products.

Website Usability:

The website is easy to use, with all products categorized according to skin type and product type. However, some customers have reported slow loading times and difficulties navigating the website on mobile devices.

Returns and Exchanges:

Miss Haus has a return policy that allows customers to return or exchange products within 30 days of purchase. However, customers are responsible for shipping fees associated with returns or exchanges.

Promotions and Discounts:

Miss Haus offers promotions and discounts, such as free gifts with purchase and limited-time discount codes, to help customers save money.

Reputation:

Miss Haus has a mixed reputation, with some customers praising the quality of their products and affordability, while others have reported experiencing skin irritation or breakouts after using some of the products.

Payment Options:

Miss Haus accepts major credit and debit cards, PayPal, and Amazon Pay as payment options.

Loyalty Programs:

Miss Haus does not offer a loyalty program at this time.

Customer Reviews:

Customer reviews on misshaus.com are generally positive, though some customers have reported experiencing skin irritation or breakouts after using some of the products.

Community Involvement:

Miss Haus does not have a significant presence in the beauty community, though they do have a social media presence on Facebook and Instagram.

Shipping and Costs:

Miss Haus offers free shipping for orders over $50. Shipping costs for orders under $50 vary depending on the weight and shipping destination. Some customers have reported longer-than-expected shipping times.

Misshaus Recent User Reviews

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Reviewer Name: Allison Moores

Review Submission Date: 2021-04-20

Review Title: This is the worst business I have ever…
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Review Description: This is the worst business I have ever dealt with. I never received my product. When I enquired they sent it again but it took multiple emails. Then the second shipment was also never received. This was over a 5 month period over email. The second shipment never came. It was 2 months since the had sent it. They said they don’t resolve orders past 30 days. This is illegal. I wrote a strongly worded email and finally got a full refund. I will never be ordering anything from them again.

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Reviewer Name: Mickey Mawsh

Review Submission Date: 2020-09-19

Review Title: NO HASSLE
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Review Description: writing this in SEPT 2020.with all this chaos going on due to COVID and FIRE, I didn't expect for them to be very helpful lol USPS lost my packaged as my landlord had something "delivered"that same day as well but never actually received it. I dreaded contacting customer service because I was not sure if they will hear my story due to the tracking code says it was delivered, but MISSHAUS.COM replaced everything in timely manner! I am a very happy customer.

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Reviewer Name: Marty Davis

Review Submission Date: 2018-09-08

Review Title: Mad For Missha
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Review Description: I'm mad for Missha! Great promos, products, customer service, shipping. Missha is high-end K-beauty that I have recommended to any woman who gets within earshot. I am in love with the Time Revolution line, Super Aqua Snail Mucin, anti-aging treatments, serums. My skin looks phenomenal! And I will be 70 in January. I defy you to guess my age from my photo!

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Reviewer Name: Camila Valdez

Review Submission Date: 2018-03-19

Review Title: Totally love their First Treatment Essence!
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Review Description: Totally love their First Treatment Essence! It makes my skin feel so plum and moisturized without being sticky. I've also bought the essence mist from them. I find it useful while on the go as you just spray it around your face and leave it in. I will be definitely trying more!

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