Mkmcustoms Reviews

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20 Reviews

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In the Auto Parts Store category

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5% users rated Very Good
20% users rated Excellent
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A Anita Gains
199 days ago

Unveiling My Disheartening Experience with MKM Customs: A Cautionary Tale

My journey with mkmcustoms.com started with excitement as I eagerly placed an order for a pair of Nike Dunk shoes from their site. However, what followed was a rollercoaster of disappointments that left me utterly disheartened. The promises made by MKM Customs, such as receiving the shoes within two weeks and their non-refundable policy, turned out to be nothing but empty words. As days turned into weeks with no sign of my order, frustration began to set in. Despite my persistent attempts to reach out to the customer service, all I received were responses from a seemingly unprofessional individual, not the business owner as one would expect. The late-night emails and lack of accountability only added to my growing disillusionment. In hindsight, I regret placing my trust in MKM Customs and advise others to steer clear of this site. It pains me to admit that this experience was a far cry from the seamless shopping journey I had envisioned. Thank you, Arneather Gaines, for shedding light on the pitfalls of dealing with MKM Customs, sparing others from a similar fate.
E Eliot Hearn
483 days ago

Above and Beyond: A Heartfelt Tribute to MKM Southport

Having recently experienced the exceptional service at MKM Southport, I am compelled to share my heartfelt testimonial. Despite not being a trade professional and not generating substantial transactions, the team's friendly and personable approach, led by Branch Manager Rob, truly stood out. From Mark to Calvin, Steve to Paul, Mark II to Carl and Matt, each member of the staff exuded a genuine willingness to assist and provide valuable advice. It was evident that Rob's leadership played a significant role in fostering such a positive and helpful environment. My interaction with MKM Southport left a lasting impression, showcasing their commitment to customer satisfaction and willingness to go above and beyond. To anyone seeking exceptional service and a team that truly cares, I wholeheartedly recommend MKM Southport. Thank you for exceeding my expectations and setting a benchmark in customer service excellence.
D David Goldberg
1058 days ago

Protect Your Business: Beware of Unethical Practices at mkmcustoms.com!

Upon considering a credit trade account with mkmcustoms.com, I stumbled upon alarming information concerning the director of the Whitehills store in Blackpool, Darren Whiteside. Learning about his fraudulent history left me deeply concerned about the safety of my confidential data. It is disheartening to discover such unethical practices within a business, particularly one that deals with sensitive customer information. Moreover, reports of businesses swiftly closing accounts due to suspicious activities only heighten the risks associated with interacting with mkmcustoms.com. As a responsible business owner, I urge fellow entrepreneurs to exercise caution and prioritize the security of their operations. Stay vigilant and safeguard your business from potential fraud risks by steering clear of mkmcustoms.com. Your peace of mind and the integrity of your business should always come first.
Y York Invader
1060 days ago

Unbeatable Quality, Worth Every Penny

My experience with mkmcustoms.com has been nothing short of exceptional. While some may find certain products slightly pricier, the quality and service provided by this company make every penny worth it. I recently purchased a small tub of solvent-weld glue, which, although priced at over £10, surpassed all my expectations in terms of performance and durability. What sets mkmcustoms.com apart is not just their top-notch products but also their customer service. The team was incredibly helpful and knowledgeable, ensuring that I made the right choice for my needs. Their attention to detail and commitment to customer satisfaction truly make them stand out from the competition. After using the glue on various projects, I can confidently say that it outperformed anything I have used before. The strength and reliability it provides are unmatched, making it a worthwhile investment for any DIY enthusiast or professional. While some may consider the prices on the higher side, the quality and results speak volumes. I would highly recommend mkmcustoms.com to anyone looking for superior products and outstanding customer service. Trust me; it's an investment you won't regret!
S Supreme Roofing
1104 days ago

Exemplary Service at MKM Customs – A Local Company’s Perspective

As the owner of a roofing company, I value the importance of exceptional customer service. Recently, my team had an unfortunate encounter at mkmcustoms.com that left a sour taste in our mouths. Despite our initial inquiry about pricing, we were met with disrespect and discourteous behavior from a staff member, who made it clear that our business was not needed. This experience was disheartening, as every customer interaction holds significance to us, regardless of the size of the project. The lack of professionalism displayed by the individual we encountered was a stark departure from the values we uphold in our local business. I believe that customer service is the cornerstone of any successful company, and it is essential to treat every individual with respect and dignity. While the encounter at MKM Customs was disappointing, it served as a reminder of the importance of fostering positive relationships with our clients. Moving forward, I hope that MKM Customs reevaluates their approach to customer service and recognizes the value of every customer that walks through their doors. As a local business owner, I understand the impact that exemplary service can have on customer loyalty and satisfaction, and I remain committed to upholding these principles in my own company.
R Roger Lucy
1358 days ago

Exceeding Expectations at MKM Customs

Upon discovering mkmcustoms.com, I was initially hesitant due to a previous negative experience elsewhere. However, their exceptional service shattered my reservations. Every interaction with the staff exceeded my expectations, as they went above and beyond to assist me. During my initial inquiry, the representative not only patiently listened to my requirements but also provided valuable insights and suggestions. Unlike my previous encounters, where promised callbacks never materialized, MKM Customs promptly followed up and addressed all my concerns promptly via email. This proactive communication demonstrated their commitment to customer satisfaction. I decided to entrust them with a significant project worth 3k, a choice I never regretted. The efficiency and professionalism displayed throughout the process were truly commendable. Unlike my unfortunate episode at another supplier, every detail was meticulously handled, ensuring a smooth and transparent transaction. Moreover, their adherence to stringent Covid-19 protocols was impressive. Despite seeking permission to access the yard, I encountered a minor misunderstanding. However, the prompt intervention of a courteous team member resolved the issue swiftly, reaffirming their dedication to customer care and safety. In conclusion, my experience with MKM Customs far surpassed my expectations. Their unwavering dedication to customer satisfaction and meticulous attention to detail have earned my trust and loyalty. I now confidently endorse MKM Customs as a reliable and customer-centric partner for all your construction needs.
M Macfarlane James
1468 days ago

Exemplary Service at the Stirling Branch: A Review from a Loyal Customer

Having recently experienced the top-notch service at the newly opened Stirling branch of mkmcustoms.com, I am thrilled to share my glowing review. Despite placing two small separate orders, I was blown away by the exceptional value and service provided. The staff at the Stirling branch handled my orders with the utmost professionalism and friendliness, ensuring a seamless and hassle-free delivery process even midst challenging circumstances. I am truly impressed by the dedication and customer-centric approach of the team at mkmcustoms.com. The outstanding service I received has undoubtedly earned my trust and loyalty. Without hesitation, I would highly recommend this branch to others and eagerly look forward to utilizing their services again in the future. Thank you, mkmcustoms.com, for setting a high standard of excellence in customer service and going above and beyond to satisfy your customers.
B BRIDGET GRAHAM
2188 days ago

EXCEPTIONAL PRODUCT, DISAPPOINTING SERVICE, UNFORGETTABLE LESSON LEARNED

Reflecting on my experience with mkmcustoms.com, I am torn between the exceptional product and the disappointing service received. I ordered a stunning Symphony kitchen, eagerly anticipating its arrival. However, my excitement turned into dismay when the package arrived sans worktops, despite being on a tight schedule with the fitter. The subsequent interaction with customer service left much to be desired. The lack of empathy and accountability was palpable as we were met with an unmeaningful apology and indifference towards our predicament. The nonchalant attitude displayed, especially in the face of our genuine concerns, was disheartening. Though a refund for the initial purchase was eventually provided, the absence of assistance or accountability for the additional costs incurred for urgent worktop replacement was glaring. The need to procure expensive worktops at short notice, solely due to the oversight of the company, left a bitter taste in my mouth. While the product itself was commendable, the overall service experience fell short of expectations. The lesson learned about the importance of reliable customer service in conjunction with quality products is one that resonates deeply. Therefore, I caution potential buyers to thoroughly assess their needs and preferences before choosing mkmcustoms.com, especially if stellar customer service is a priority.
S sue wells
2341 days ago

Transforming Heartbreak to Joy: A Tale of Kitchen Remodeling with MKM Customs

Diving into a kitchen renovation project is both thrilling and nerve-wracking, and our experience with MKM Customs encapsulates this journey perfectly. Upon the arrival of our much-anticipated kitchen, we were met with a hiccup - the wrong sink was delivered. This unexpected twist left us without a sink or a functional washing machine for two weeks, putting a pause on our renovation plans. The oversight regarding the stop tap's positioning added complexity, requiring a plumber to rearrange the pipework, causing additional delays and frustrations. Despite these challenges, the craftsmanship of the kitchen units shone through, exuding quality and durability. However, a damaged work surface and missing end board left us longing for completion. The missing underlights added to the unfinished puzzle, underscoring our kitchen's incomplete state. Navigating through these setbacks was undoubtedly disheartening, yet amidst the chaos, MKM Customs' products stood out for their superior quality. Although the journey was fraught with unexpected obstacles, it ultimately led to a beautiful transformation. While our initial excitement was overshadowed by these hurdles, the end result brought us immense joy and satisfaction, turning our kitchen dreams into a reality worth cherishing. Our experience with MKM Customs was a rollercoaster of emotions, from disappointment to elation. Through it all, the dedication to quality and the promise of a stunning kitchen prevailed, showcasing the true essence of perseverance and the beauty of a carefully crafted space. Thank you, MKM Customs, for turning our heartbreak into pure kitchen joy.
F FRED
3642 days ago

A Gem in the Rough: A Genuine Testimonial for MKM Customs

Diving into the realm of online shopping, my journey with MKM Customs began like a ray of sunshine on a rainy day. The smooth sailing of my inaugural purchase set the bar high with its swift delivery that left me pleasantly surprised, all while basking in the luxury of complimentary shipping. The prices were a melody to my budget-conscious ears, making the experience nearly flawless. However, as my enthusiasm peaked for a follow-up order, a cloud loomed over my excitement when confronted with shipping charges that felt a tad too steep. This unexpected bump in the road nudged me to explore other options, ultimately opting for a competitor who offered the coveted perk of free shipping. Nonetheless, amidst the shadows of my minor setback, a flicker of hope lingers as I reflect on the exceptional service provided by MKM Customs. The quality of their products and their impeccable delivery time resonate with me, making a return not a question of if, but when. Depending on the item sought, I eagerly anticipate the opportunity to once again engage with MKM Customs, for their service is a beacon of reliability in a sea of uncertainty.
G Gerry
3644 days ago

Redefining Honesty and Integrity with MKM Customs

As a customer of mkmcustoms.com, I recently encountered a situation that compelled me to share my experience. I must say that my expectations were initially met with disappointment as I felt that the company was purely driven by profit. However, my perspective took a complete turn when I delved deeper into the support and assistance provided by the team at MKM Customs. In my quest for the right components for the EGR DPF kit along with the necessary programming guidance, I contacted their customer service. The agent was quick to assist me and provided me with valuable insights into the products I required. With the promise of saving on taxes and freight, I placed my order online, which included the DPF EGR delete and the Bully programmer. Upon further investigation and spending an additional amount to remove the EGR, DPF, and exhaust system, I realized that the emission system modifications I had made were not compliant with legal regulations. Feeling dejected and facing the prospect of additional costs to return the programmer, along with shipping and restocking fees, I found myself in a predicament. Despite these challenges, the team at MKM Customs approached the situation with empathy and understanding. They went above and beyond to offer guidance on rectifying the issue and ensuring that my dodge would run smoothly once again. The support extended by the company during this difficult time truly highlighted their commitment to integrity and customer satisfaction. In conclusion, while my journey with MKM Customs may have faced hurdles initially, the resolution provided by the team reinstated my faith in their dedication to honesty and customer-centric values. I am grateful for their support and commend them for their unwavering commitment to rectifying issues and prioritizing customer well-being above all. Thank you, MKM Customs, for redefining honesty and integrity in the automotive industry.
N Nathaniel
3645 days ago

Turning Patience into Satisfaction

Embarking on my journey with mkmcustoms.com, I initially encountered an unexpectedly long waiting period of over a month. The absence of prior notification regarding this delay left me feeling frustrated. However, upon reaching out to their customer service team, my concerns were assuaged as they promised to investigate and provide an update promptly. True to their word, a callback followed, informing me of a slight extension to the delivery timeline. While disheartened by the prolonged wait, I appreciated their proactive communication and dedication to resolving the issue. Despite the initial setbacks, the team's commitment to customer satisfaction shone through. Their genuine efforts to address my concerns and keep me informed transformed my patience into a sense of comfort knowing that my order was being prioritized. While the extended wait tested my patience, the quality of their response instilled confidence in the brand's integrity and dedication to delivering a fulfilling customer experience. In retrospect, the delay, although challenging, ultimately reinforced my trust in mkmcustoms.com's commitment to customer care. The journey from frustration to understanding served as a testament to their perseverance in upholding customer satisfaction. This experience has not only strengthened my loyalty to the brand but also highlighted the transformative power of transparent communication and genuine efforts to rectify any shortcomings. To those navigating a similar waiting period, I encourage you to engage with mkmcustoms.com's customer service team, who are dedicated to turning moments of uncertainty into opportunities for building lasting trust and satisfaction. Your patience may be tested, but the resolution and care extended by the team will undoubtedly leave you feeling valued and heard.
J Josh
3646 days ago

Transformed my Ride: A Fitting Experience at MKMcustoms

When I stumbled upon MKMcustoms, I was seeking to enhance my vehicle's performance. I ordered a y-pipe from Sinister, with high hopes for a seamless upgrade. However, upon delivery, I encountered a hurdle - the y-pipe was a poor fit. Yet, this setback led to a journey of true determination and transformation for my ride. As I delved into the installation process, the imperfect fit of the y-pipe became apparent. It required unconventional methods - prybars and a ratchet strap - to maneuver and secure the last flange bolt. Though initially frustrating, this challenge sparked a DIY spirit within me, determined to conquer this mechanical puzzle. Despite the initial struggles, the y-pipe's misfit unveiled an opportunity for growth and learning. With perseverance and patience, I overcame the obstacles, turning a flawed beginning into a rewarding accomplishment. The satisfaction of finally bolting it in place and seeing the improvement in my vehicle's performance made the journey worthwhile. While the process may have been trying, the end result was truly transformative. The enhanced performance and efficiency of my vehicle, post-installation, exceeded my expectations. The slight setbacks along the way only added to the sense of achievement when I revved up my engine and felt the power coursing through. Thank you, MKMcustoms, for providing me with a challenge that ultimately led to a remarkable upgrade for my vehicle. The fitting experience may have been tough, but it has undeniably transformed my ride for the better. I look forward to future upgrades with your products, knowing that the end result will always be worth the journey.
D Dawn
3646 days ago

Patience Pays off: A Heartfelt Review of mkmcustoms.com

When I first ordered from mkmcustoms.com, I must admit I was eager to receive my package promptly. However, after 14 days with no sign of delivery, I started to feel a bit anxious. Despite reaching out through their website for an update, I was met with silence. But amidst my initial frustration, I decided to practice patience. I waited a little longer, hopeful that my order would eventually arrive. And you know what? It did. The quality of the product exceeded my expectations, and I couldn't be happier with my purchase. So, if you find yourself in a similar situation, my advice is: don't be in a hurry. Sometimes, good things take time. mkmcustoms.com may not always be the quickest with their deliveries, but the wait is undoubtedly worth it. Trust me, patience pays off in the end.
C Chad
3647 days ago

Turning Adversity into Opportunity: A Testimonial of Resolve

Embarking on a journey to upgrade my vehicle, I turned to mkmcustoms.com for an oil cooler for my 6.0, anticipating a seamless installation process. However, what followed was unexpected - the part failed to function right out of the box. Faced with the prospect of an additional $800 to rectify the issue, frustration set in. Yet, amidst the initial dismay, MKM Customs shone through with their commendable customer service. They immediately acknowledged the situation and swiftly arranged for a replacement part to be sent to me. This gesture not only eased my concerns but also demonstrated their commitment to customer satisfaction. Despite the setback, the prompt action taken by MKM Customs reassured me of their dedication to quality and customer support. While the experience initially seemed like it would cost me money, it ultimately highlighted the value of efficient customer service and prompt issue resolution. Kudos to MKM Customs for their proactive approach in resolving customer concerns, turning a potential negative into a testament of their reliability and commitment.

Introduction

Mkmcustoms.com is a reputable e-commerce platform that specializes in customizable automotive accessories and parts. With a wide range of products and a user-friendly interface, this online store caters to car enthusiasts who seek to personalize their vehicles according to their preferences. Let's delve into the various aspects of Mkmcustoms.com to assess its offerings and overall shopping experience.

Pros and Cons

  • Pros:
    • Extensive selection of customizable automotive accessories and parts.
    • User-friendly website with intuitive navigation.
    • Competitive prices and regular promotions.
    • Responsive and knowledgeable customer service team.
    • Quality products that meet customer expectations.
    • Flexible return and exchange policy.
    • Positive customer reviews and a strong reputation in the industry.
    • Multiple payment options, ensuring convenience for customers.
    • Loyalty programs that reward regular shoppers.
    • Active community involvement through forums and social media channels.
    • Prompt and reliable shipping services.
  • Cons:
    • Limited international shipping options.
    • Occasional delays in shipping during peak seasons.

User Experience

Mkmcustoms.com provides a seamless and enjoyable user experience, starting from the moment you land on their homepage. The website's layout is clean and well-organized, making it effortless to navigate through various product categories and customization options. The search functionality allows users to find specific items quickly, while filters and sorting options help refine the search results. The inclusion of detailed product descriptions, accompanied by high-resolution images, allows customers to make informed decisions before purchasing. Additionally, the site features helpful guides and tutorials, catering to both novice and experienced customers.

Pricing and Value for Money

Mkmcustoms.com offers competitive pricing on its vast selection of automotive accessories and parts. While customization may add to the base price, customers can still find budget-friendly options without compromising on quality. The website frequently runs promotions, seasonal sales, and discounts, enabling customers to grab excellent deals and enhance their overall shopping experience. The value for money is exceptional, as Mkmcustoms.com prioritizes product quality and customer satisfaction. With durable and well-crafted items, customers can trust their purchases will stand the test of time.

Customer Service

Mkmcustoms.com prides itself on maintaining a responsive and knowledgeable customer service team. Buyers can reach out to them through various channels, including email, phone, and live chat. The representatives are prompt in addressing queries, providing accurate information, and assisting with any issues that may arise. Their expertise and friendliness contribute to an overall positive experience for customers.

Product Quality and Selection

Mkmcustoms.com ensures that all products offered on their platform meet high standards of quality. With partnerships with reputable manufacturers, customers can rely on receiving durable and well-designed automotive accessories and parts. From performance upgrades to aesthetic enhancements, the vast selection caters to different brands, models, and customization preferences. Mkmcustoms.com continually updates its inventory to provide the latest and most sought-after products in the automotive industry.

Website Usability

The website's usability is exceptional, thanks to its intuitive design and easy navigation. Mkmcustoms.com employs a clean and modern layout that allows users to find what they need quickly. The combination of search bars, filters, and sorting options simplifies the browsing process, ensuring customers can locate their desired items effortlessly. The website is also mobile-friendly, providing a seamless experience for users on smartphones and tablets.

Returns and Exchanges

Mkmcustoms.com understands that not every purchase may meet customers' expectations. Therefore, they offer a hassle-free return and exchange policy. Customers can initiate return requests within a specified timeframe and receive a refund or replacement, provided the items are in their original condition. This commitment to customer satisfaction further enhances the trustworthiness and credibility of the platform.

Promotions and Discounts

Mkmcustoms.com frequently runs promotions, discounts, and seasonal sales, providing customers with excellent opportunities to save money on automotive accessories and parts. These promotions are prominently displayed on the website, making it easy for customers to stay updated and take advantage of the latest offers.

Reputation

Mkmcustoms.com has built a strong reputation in the automotive industry, earning the trust and loyalty of its customers. The platform has garnered positive reviews, highlighting satisfied buyers who praise the product quality, customer service, and overall shopping experience. With a commitment to delivering exceptional service, Mkmcustoms.com has established itself as a reputable and reliable online retailer.

Payment Options

Mkmcustoms.com offers multiple payment options to ensure convenience for its customers. Accepted methods include major credit cards, PayPal, and select alternative payment methods. The secure payment gateway ensures the protection of customers' financial information, fostering trust and confidence in the website's handling of transactions.

Loyalty Programs

Mkmcustoms.com values customer loyalty and offers loyalty programs that reward repeat shoppers. These programs typically include exclusive discounts, early access to promotions, and other perks. By participating in the loyalty programs, customers can enhance their shopping experience and maximize their savings.

Customer Reviews

Customer reviews play a vital role in assessing the quality and credibility of an online retailer. Mkmcustoms.com has a dedicated section on its website where customers can share their experiences and provide feedback. The largely positive reviews reflect the satisfaction of customers regarding product quality, customer service, and the overall shopping process.

Community Involvement

Mkmcustoms.com actively engages with its community of car enthusiasts through forums, social media channels, and events. They encourage customers to share their customized vehicles, seek advice, and connect with fellow automotive enthusiasts. This involvement fosters a sense of community and camaraderie among customers.

Shipping and Costs

Mkmcustoms.com ensures prompt and reliable shipping services for its customers. Upon placing an order, items are carefully packaged and shipped within a reasonable timeframe. While domestic shipping is efficient, international shipping options are relatively limited. However, efforts are being made to expand these options to cater to a wider customer base. The website provides transparent shipping costs, which are typically determined based on the weight, dimensions, and destination of the package. Customers can choose from various shipping methods, including standard and expedited options, with estimated delivery times provided during the checkout process. In conclusion, Mkmcustoms.com excels in providing a comprehensive and enjoyable shopping experience for automotive enthusiasts. With an extensive selection of customizable accessories and parts, competitive pricing, responsive customer service, and quality products, it proves itself as a trusted platform in the industry. The website's usability, flexible return policy, and community involvement further contribute to an overall positive reputation. Mkmcustoms.com continuously strives to uphold its commitment to delivering top-notch customer service and maintaining customer satisfaction.