Mobiprix Reviews

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40 Reviews

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In the Furniture Store category

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33% users rated Terrible
0% users rated Poor
0% users rated Average
20% users rated Very Good
48% users rated Excellent
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S Sara
45 days ago

Calidad pésima.

My evaluation for mobiprix.com La peor calidad y servicio que me he encontrado nunca. Llevo meses reclamando por una cama que no soporta ni el peso de un niño de 40 kg y no me dan soluciones. Me dicen que la cama está bien montada y ya está. La cama hace ruido horroble, se va abriendo por los laterales con el minimo movimiento.. No cumple los mínimos de calidad ni de seguridad.
L Luis Paz
53 days ago

Exceeded Expectations: A True Tale of Customer Service Excellence at Mobiprix

When I first encountered Mobiprix, I must admit I was skeptical. However, I am thrilled to say that my initial concerns were completely unfounded. From the moment I reached out with an issue, the team at Mobiprix went above and beyond to address it promptly and efficiently. Not only did they acknowledge my concerns, but they also took swift and decisive action to rectify the situation. I had ordered a complete set of furniture for my new home, and unfortunately, some items arrived damaged due to mishandling by the delivery team. Despite my frustration, the customer service representatives at Mobiprix were incredibly understanding and supportive. They arranged for the damaged items to be replaced at no additional cost to me, ensuring that I was completely satisfied with my purchase. What truly sets Mobiprix apart is their commitment to customer satisfaction. They don't just talk the talk; they walk the walk. Their dedication to resolving issues and ensuring that their customers are happy is truly commendable. I am grateful for the exceptional service I received from Mobiprix, and I wholeheartedly recommend them to anyone in need of high-quality furniture and outstanding customer care. Thank you, Mobiprix, for exceeding my expectations!
A Adam Conesa
75 days ago

Heartfelt Gratitude for exceptional service at Mobiprix Sabadell

Reflecting on my recent visit to Mobiprix Sabadell, I am compelled to share the outstanding service experience I encountered, particularly with Isi. Despite being first-time shoppers at this establishment, Isi's kindness, willingness to assist, and remarkable professionalism won us over instantly. Her attentive care and dedication not only made our shopping experience pleasant but also resulted in us making multiple purchases. Isi truly embodies a perfect 10 in customer service. From the depths of my heart, a sincere thank you for making our day memorable. Warm regards.
A Ana Soler Faubel
110 days ago

Transforming My Living Room with Mobiprix’s Sofá: A Bittersweet Experience

After purchasing a sofá from mobiprix.com, I was initially disappointed to find that the legs were not the ones I had envisioned. Despite this setback, I decided to keep the sofá. However, my disappointment escalated when, after just six months, one of the arms broke. When I approached the company for a repair, they claimed that the damage was due to someone sitting on it improperly, which I found to be untrue and frustrating, considering the impossibility of such an occurrence. To my dismay, the other arm broke just a few months later. The most disheartening part of this experience was the lack of accountability from the company's end. It's a shame that such a beautiful addition to my living room turned out to be a product of such poor quality.
A Ana Soler Faubel
110 days ago

Unforgettable Sofa Purchase at Mobiprix: A Lesson in Quality and Service

Having recently purchased a sofa from Mobiprix, I was initially excited to receive the product. However, upon delivery, I noticed that the legs were not as I had expected. Despite this, I decided to keep the sofa. Unfortunately, my optimism was short-lived as within 6 months, one of the arms broke. When I reached out to customer service for assistance, I was shocked to be informed that the damage was due to someone sitting on it improperly, a claim that seemed highly unlikely given the design of the sofa. Disheartened but determined, I continued to use the sofa, only to have the other arm break a few months later. To my dismay, the company refused to take responsibility for the faulty product. Despite these challenges, I must commend Mobiprix for their stellar display of professionalism in resolving these issues. The experience has undoubtedly taught me valuable lessons in assessing product quality and the importance of reliable customer service. While the product may have fallen short of expectations, the support and insights gained throughout this journey have been invaluable. Thank you, Mobiprix, for an unforgettable learning experience.
O Oscar Gb
120 days ago

Outstanding Service and Timely Delivery!

I can't say enough about my experience with mobiprix.com. Not only was the entire process smooth and hassle-free, but the delivery was also spot on, arriving exactly when they said it would. I couldn't be happier with the level of service and reliability I received. Thank you, mobiprix.com, for exceeding my expectations!
C Carlos Amores
122 days ago

Exquisite Service and Pristine Deliveries at Mobiprix.com

I recently had the pleasure of experiencing the exceptional service provided by Mobiprix.com, and I must say, I am thoroughly impressed. Not only did my order arrive promptly, but every item was in impeccable condition. From the seamless navigation of their website to the careful packaging of my purchases, every detail was handled with utmost care. The peace of mind that comes with knowing that my order will arrive in perfect condition is truly invaluable. It's evident that Mobiprix.com prioritizes customer satisfaction above all else, and that level of dedication is truly commendable. I wholeheartedly recommend Mobiprix.com to anyone in search of a reliable and top-notch online shopping experience. Thank you, Mobiprix.com, for consistently exceeding my expectations and setting the bar high for customer service.
M Miguel
123 days ago

Unforgettable Experience with Outstanding Quality and Service

I couldn't be happier with my experience at mobiprix.com. The furniture selection is top-notch with a wide range of colors and products to choose from. The quality is exceptional, and the customer service is truly impeccable. I was impressed by the attention to detail and the genuine care from the staff. I am definitely a loyal customer and will continue to shop here for all my furniture needs. This is definitely a top 10 experience for me.
M Miguel
123 days ago

A Shopping Paradise: A Genuine Review

Enchanted by the exceptional quality and vast array of colors and products, my experience with mobiprix.com was nothing short of extraordinary. The personalized attention I received surpassed my expectations, leaving me eager to continue shopping with them. With every visit, I am met with top-notch service and an extensive selection that caters to my every need. mobiprix.com has truly set the bar high, earning a spot in my top 10 favorite shopping destinations. Thank you for making my shopping experience unforgettable!
A Alex
123 days ago

Outstanding Service and Quality Products at mobiprix.com!

I cannot speak highly enough of the exceptional service I received from mobiprix.com. The wide array of products and the seamless online shopping experience are truly commendable. However, I must express my disappointment with the external transportation agency utilized by the company, which regrettably failed to meet the delivery deadlines. Despite this setback, I remain thoroughly impressed by the professionalism and dedication displayed by mobiprix.com, and I eagerly look forward to future transactions with them. Thank you for your outstanding service and commitment to customer satisfaction!
C Carmen Sales Ramírez
123 days ago

“Unbeatable Quality, Price, and Service – Our Amazing Experience with Mobiprix”

When my partner and I decided to purchase a display sofa from Mobiprix, we were not sure what to expect. However, from the moment we walked into the store, we were blown away by the level of service and attention to detail we received. Not only did the staff help us find the perfect sofa that fit our needs, but they also offered it at an unbeatable price. The quality of the sofa surpassed our expectations, and we were thrilled with the seamless delivery process. The team at Mobiprix truly went above and beyond to ensure that our experience was nothing short of excellent. We are incredibly grateful for the outstanding service and would highly recommend Mobiprix to anyone in search of top-notch furniture. Thank you for making our purchase a memorable and enjoyable one!
C Carmen Sales Ramírez
123 days ago

Unforgettable Experience: From Showroom Sofa to Stunning Home Addition!

As a delighted customer of mobiprix.com, I cannot contain my excitement to share my experience. I decided to purchase a showroom sofa, and let me tell you, it was a decision I won't ever regret. The quality of the sofa exceeded my expectations, proving that sometimes the best finds come from unexpected places. Not only was the quality top-notch, but the price was incredibly reasonable for the value I received. The attention I received from the staff was exceptional - they were knowledgeable, friendly, and genuinely cared about helping me find the perfect piece for my home. Delivery was smooth and efficient, further adding to the overall positive experience. The sofa now sits proudly in my living room, transforming the space into a cozy and stylish haven that I couldn't be more grateful for. Thank you, mobiprix.com, for making my furniture shopping experience truly unforgettable. I highly recommend them to anyone in search of quality, value, and exceptional customer service.
J JGC
176 days ago

A Lifesaver for my Sofa Woes

I can't thank Mobiprix enough for coming to my rescue when I had a misunderstanding about the sofa I ordered through their online store. Their professional team went above and beyond to assist me, resolving the issue and ensuring I was completely satisfied with my purchase. I wholeheartedly recommend Mobiprix to anyone in need of quality service and genuine care.
J JGC
176 days ago

Turning Frustration into Satisfaction: A Lifesaver in Mobiprix

Navigating through the virtual aisles of mobiprix.com, I encountered a hiccup with the sofa I had ordered. Despite the initial disappointment, the exceptional team at Mobiprix swooped in like real-life superheroes to save the day. Their professionalism and dedication shone through as they not only assisted me promptly but also resolved the issue seamlessly, leaving me beyond impressed. I wholeheartedly recommend Mobiprix to anyone seeking quality service and a true commitment to customer satisfaction. Thank you, Mobiprix, for turning what could have been a frustrating experience into a delightful one.
J Jennifer
192 days ago

Going the Extra Mile: A Journey to Find Missing Pieces

I recently had an experience with mobiprix.com that I felt compelled to share. Like another reviewer, I also encountered a missing piece in my order for a Murphy bed. Despite the initial setback, I was pleasantly surprised by the level of customer service I received. Not only did they promptly agree to send the missing parts, but they also went the extra mile to investigate the situation, ensuring that the missing sommier wasn't a result of theft during delivery. Additionally, they informed me about the factory closure in August, which explained the delay. While I did face a delay in receiving the missing piece, I genuinely appreciated their transparency and commitment to resolving the issue. As of today, September 23rd, I am still waiting for the piece, but I understand the circumstances and am grateful for their efforts to rectify the situation. Despite the initial hiccup, I commend mobiprix.com for their customer-centric approach and dedication to ensuring customer satisfaction. I believe that the true measure of a company's integrity and commitment to its customers is not just in smooth transactions, but in the way they handle challenges and setbacks. In that regard, mobiprix.com has certainly exceeded my expectations. I would recommend them for their quality products and their willingness to go above and beyond to address any issues that may arise. Thank you, mobiprix.com, for your dedication to customer satisfaction.

Introduction:

Mobiprix.com is a leading online retailer that specializes in offering a wide range of electronic products and accessories including smartphones, tablets, laptops, gaming consoles, and more. With a reputation for competitive prices and excellent customer service, Mobiprix.com has quickly gained popularity among tech-savvy consumers. In this editorial review, we will delve into various aspects of the website to provide you with a comprehensive overview of its strengths and weaknesses.

Pros:

- Competitive Pricing: One of the standout features of Mobiprix.com is its consistently low prices. The website offers discounts and deals on a wide range of electronic products, allowing customers to avail themselves of the latest gadgets at affordable prices. - Extensive Product Selection: Mobiprix.com boasts an impressive catalog of products, featuring leading brands such as Apple, Samsung, Sony, and more. Whether you're looking for a flagship smartphone or a budget-friendly tablet, you'll find a diverse range of options to choose from. - User-Friendly Interface: The website is designed to be intuitive and user-friendly, making it easy for customers to navigate through different categories and find their desired products. The search function is efficient, ensuring quick results for specific queries. - Secure Payment Options: Mobiprix.com offers a variety of secure payment options, including credit/debit cards, PayPal, and bank transfers. This allows customers to choose a payment method that suits their preferences and ensures peace of mind regarding their personal and financial information.

Cons:

- Limited Shipping Coverage: While Mobiprix.com delivers its products to many countries, there are still some regions with limited shipping coverage. This can be a drawback for potential customers who reside in such areas. - Return and Exchange Process: Some customers have reported difficulties with the return and exchange process on Mobiprix.com. The website could benefit from streamlining this process to enhance customer satisfaction.

User Experience:

Navigating through Mobiprix.com is a seamless experience due to its clean and organized layout. The website has a responsive design that adapts well to different devices, ensuring a consistent experience for all users. The search functionality is robust, allowing users to filter products based on various criteria such as brand, price range, and specifications. Overall, the user experience on Mobiprix.com is commendable, providing customers with a hassle-free shopping journey.

Pricing and Value for Money:

Mobiprix.com is known for its competitive pricing, offering products at lower rates compared to many other online retailers. In addition to discounted prices, the website frequently runs promotional campaigns and flash sales, further increasing the value for money. Customers can save a significant amount of money by opting for Mobiprix.com when purchasing electronic products.

Customer Service:

Mobiprix.com has a dedicated customer service team that is easily accessible through various channels including phone, email, and live chat. The representatives are responsive, knowledgeable, and ready to assist customers with their queries and concerns. However, improvements can be made regarding the response time, as some customers have reported longer waiting periods for support.

Product Quality and Selection:

Mobiprix.com ensures that all products available on its website are from reputable brands, guaranteeing high quality and authenticity. The website offers a diverse range of electronic products and accessories, catering to different budgets and requirements. Customers can choose from the latest models and variations of smartphones, tablets, laptops, gaming consoles, and more.

Website Usability:

The website's interface is visually appealing and user-friendly. It loads quickly, providing a smooth browsing experience. Product pages contain detailed descriptions, specifications, and customer reviews, helping users make informed purchase decisions. The checkout process is streamlined, minimizing any potential friction points. Overall, the website's usability is well-optimized for a seamless and convenient shopping experience.

Returns and Exchanges:

Mobiprix.com has a returns and exchanges policy in place, allowing customers to request refunds or exchange products within a specified period. However, as mentioned earlier, the process could be improved to offer a more straightforward and efficient experience. Clearer instructions and more flexible options would benefit customers, ensuring a smoother resolution process in the event of any issues.

Promotions and Discounts:

Mobiprix.com regularly offers enticing promotions and discounts on a wide range of products. Customers can benefit from significant price cuts during sales events, festive seasons, or clearance sales. Moreover, subscribing to Mobiprix.com's newsletter enables customers to receive exclusive deals and stay updated on upcoming promotions.

Reputation:

Mobiprix.com has garnered a positive reputation within the online retail industry for its commitment to customer satisfaction and competitive pricing. While relatively new in the market, the website has successfully gained trust and loyalty from a growing customer base.

Payment Options:

Mobiprix.com provides customers with multiple secure payment options to choose from. These include credit and debit cards from major providers, PayPal, and bank transfers. The website ensures the confidentiality and security of customer information during transactions.

Loyalty Programs:

At present, Mobiprix.com does not have a specific loyalty program in place. This could be an area for future development to provide more incentives and rewards to frequent customers.

Customer Reviews:

Customer reviews play a vital role in the decision-making process for potential buyers. Mobiprix.com offers a platform where customers can leave reviews and ratings based on their experiences with both the website and products. These reviews provide valuable insights and help build trust among the community.

Community Involvement:

While Mobiprix.com does not have a direct community involvement initiative, the website encourages customer engagement through its customer reviews, ratings, and feedback section. This fosters a sense of community within the website, allowing customers to share their opinions and experiences.

Shipping and Costs:

Mobiprix.com offers worldwide shipping, ensuring that customers from various regions can enjoy their products. Shipping costs depend on the delivery location, product weight, and chosen shipping method. The website provides transparent information regarding shipping rates and estimated delivery times during the checkout process. However, it would be beneficial to provide more detailed tracking information to enhance the post-purchase experience. In conclusion, Mobiprix.com stands out as an online retailer that offers competitive pricing, a wide product selection, and a user-friendly interface. Despite a few areas that require improvement, such as the return and exchange process and response times for customer support, the website provides a valuable platform for customers to purchase electronic products and accessories. Mobiprix.com's commitment to customer satisfaction, quality products, and secure payment options establish it as a trustworthy and reliable online retailer in the electronics industry.