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Introduction is a Brazilian online retail store that specializes in selling furniture, decorative items, and home accessories. Founded in 2011, the company boasts a vast collection of over 300 thousand products from more than 1,000 brands. promises customers to provide the best products for their homes by ensuring they find the perfect furniture, decoration, lighting, and bedding.

Pros and Cons

  • Vast collection of high-quality products.
  • Competitive prices.
  • Free shipping and assembly services.
  • Easy to navigate website.
  • Some users have reported issues with delivery times.
  • Customer service response time can be slow.

User Experience

The website has a simple and modern design, and it's easy to navigate. The search function works well, and users can filter their searches by criteria such as price, color, and brand. The checkout process is also straightforward, and customers can track their orders in real-time.

Pricing and Value for Money offers competitive prices for their products, which are often cheaper than traditional brick-and-mortar stores. Additionally, the company offers free shipping and assembly services for orders over R$ 699, providing users with even more value for their money.


Some alternatives to include MadeiraMadeira, Etna, and Westwing.

Customer Service offers customer service through their website's live chat, email, and telephone. However, some customers have reported slow response times from the company.

Product Quality and Selection offers a vast range of products, and they pride themselves on working with high-quality brands. Most of their products are well-reviewed, and customers can filter their searches by ratings.

Website Usability

The website is easy to navigate, and the search function works well. Additionally, users can filter their searches by several criteria, including price, color, and brand.

Returns and Exchanges offers returns and exchanges for products within seven days of receipt, provided the item is in its original packaging and the customer has proof of purchase.

Promotions and Discounts

The company offers frequent promotions and discounts, which can be found on their website or through their newsletter.

Reputation has a generally positive reputation, with most customers reporting positive experiences.

Payment Options

The company accepts various payment options, including credit cards, bank transfer, and boleto bancário.

Loyalty Programs does not have a loyalty program.

Customer Reviews

Customer reviews on are generally positive, with most products having high ratings.

Community Involvement

The company does not appear to have any community involvement programs.

Shipping and Costs offers free shipping for orders over R$ 699, and the company offers assembly services for free for most of their products. However, delivery times can be extensive, with some customers reporting delays.

Aisha Bachlani Senior News Reporter

Hi, I'm Aisha Bachlani, and I'm a news reporter with Askmeoffers. I've been working in this field for over nine years, and during that time, I've gained valuable experience and knowledge that I'm excited...