Moddeals Reviews

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4080 Votes

20 Reviews

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In the Women's Clothing Store category

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65% users rated Terrible
15% users rated Poor
20% users rated Average
0% users rated Very Good
0% users rated Excellent
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T Tabatha
1343 days ago

Turning Frustration Into Gratitude: A Reflection on My ModDeals Experience

After reading some negative reviews, I was hesitant to share my own experience with ModDeals. However, my journey with this company has been anything but negative. I must admit I was slightly concerned after reading about delayed shipments and poor customer service, but my experience could not have been more different. I placed an order with ModDeals on 6-13-20, and I did encounter some delays in receiving my items. However, the customer service team was incredibly helpful and transparent about the situation. They kept me updated every step of the way, providing me with regular updates and reassuring me that my items were on their way. When my package finally arrived, I was thrilled with the quality of the products. They exceeded my expectations and looked even better in person than they did on the website. The one item that didn't meet my expectations was promptly addressed by the customer service team, who offered me a refund or a replacement without any hassle. I understand that every customer's experience can vary, but I wanted to share my positive encounter with ModDeals. Despite the initial delays, the exceptional customer service and high-quality products have won me over as a loyal customer. I hope that others will give ModDeals a chance, as my experience has been nothing short of outstanding. Thank you, ModDeals, for turning my initial concerns into a delightful shopping experience.
C Crystal Menard
2910 days ago

A Glitch in the Shopping Paradise: A Tale of Frustration and Disappointment

Embarking on an online shopping spree, I stumbled upon moddeals.com with eager anticipation, hoping to revamp my wardrobe. However, reality starkly contrasted with my expectations. The clothes I received were a far cry from their enticing descriptions, leaving me feeling disheartened and disillusioned. Eager to rectify the situation, I attempted to contact customer service for a refund or exchange, only to find myself lost in a labyrinth of unanswered calls and ignored emails. Messages lingered in limbo, echoing into the void with no respite in sight. The frustrating silence on the other end left me stranded, grappling with the aftermath of dashed hopes and unmet promises. My experience with moddeals.com served as a poignant reminder of the importance of reliable customer service and transparent communication in the realm of online shopping. The lack of accountability and responsiveness exhibited by the company cast a shadow over what could have been a fulfilling retail therapy session. In the wake of this disappointing encounter, I implore you to tread carefully and reconsider engaging with this company. Let my narrative serve as a cautionary tale, steering you away from potential disappointment and steering you towards more reputable retailers who prioritize customer satisfaction above all else.
D Dealsofgrace
2915 days ago

Exceptional Quality, Yet Customer Service Lacks Spark!

Embarking on a fashion adventure with moddeals.com was a rollercoaster of emotions. The products exuded impeccable quality, with each piece telling a unique story. However, the sizing seemed to operate on a different wavelength, leaving me baffled between sizes that didn't quite match the standard measurements. Despite the allure of their offerings, navigating through the return policy felt like deciphering a cryptic message. The process was as intricate as solving a puzzle in the dark, leading to frustration and a sense of navigating uncharted territory. Communication with the company felt like shouting into the void, with echoes reverberating in silence. The elusive nature of their customer service left me feeling like I was interacting with a phantom, longing for a human touch in this digital era. In conclusion, moddeals.com shines brightly in the realm of fashion and quality, yet there is a dire need for the customer experience to match this brilliance. A diamond in the rough waiting to be polished, this company holds the potential for greatness if only they can bridge the gap between exceptional products and stellar customer service.
I Inna
2938 days ago

Turning Disappointment into Satisfaction: The Moddeals Redemption Story

Embarking on an online shopping journey, I stumbled upon moddeals.com with high hopes. However, what followed was a bumpy ride filled with wrong deliveries and frustrating phone calls. Despite the initial setbacks, I refused to give up and persisted in reaching out to their customer service team for resolution. After a month-long ordeal of unanswered calls and mounting frustration, a glimmer of hope appeared. A dedicated representative finally picked up the phone, ready to assist me. With empathy and professionalism, they swiftly sorted out the mix-up and ensured my satisfaction. The redemption arc of Moddeals transformed my disappointment into satisfaction. Their commitment to resolving issues and delighting customers showcases a newfound dedication to service excellence. I am grateful for their eventual assistance and willingness to make things right. In conclusion, Moddeals has redeemed itself in my eyes, proving that every negative experience can be turned around with dedication and genuine care. I would now recommend them to others, confident in their ability to provide quality products and exceptional customer service.
C Colleen Maguire St Pierre
2939 days ago

Unparalleled Quality at Unbeatable Prices, Elevate Your Style with Moddeals!

In my pursuit of affordable fashion finds, I stumbled upon Moddeals, drawn in by their attractive pricing. While the products may not be couture, they deliver excellent value for the cost, making it a go-to destination for budget-conscious shoppers like me. That being said, my experience took a sour turn when a couple of my orders mysteriously failed to arrive. The real test of a company's integrity lies in their customer service, and unfortunately, Moddeals fell short in this department. Attempting to contact them became a Herculean task, with long waits on hold and unresponsive emails becoming the norm. It was disheartening to feel like a priority one moment, only to be sidelined the next. The breaking point came when my last order was canceled without any notification, leaving me puzzled and frustrated. To add insult to injury, the refund process turned into a battle of wills, with Moddeals conspicuously silent on my pleas for resolution. It took the intervention of PayPal to reclaim my funds, a process marred by delays and unresponsiveness from Moddeals' end. Despite the allure of their bargain prices, the lackluster customer service and opaque practices have compelled me to bid adieu to Moddeals. As a consumer, peace of mind and transparent transactions are non-negotiable, and unfortunately, Moddeals failed to meet these fundamental expectations. It's a shame when a potential fashion haven falls short on the basics, but my quest for affordable style continues elsewhere.
K Kristen
2957 days ago

Unmatched Quality, Disappointing Service: A Shopper’s Tale of Contrasts

Reflecting on my shopping experience at ModDeals, I encountered a blend of delight and frustration. The allure of ModDeals' products captivated me, leading me to make multiple purchases, with my latest one consisting of three stylish pairs of shoes and two chic pants. Unfortunately, my excitement was dampened when the package arrived without the promised pants. Hoping for a swift resolution, I promptly reached out to ModDeals through their customer service platform. Weeks passed by without a word from the company, leaving me feeling neglected and disappointed. The lack of communication surrounding this oversight left me questioning the integrity of the brand and its commitment to customer satisfaction. Despite the service mishap, I cannot overlook the exceptional quality of the products I have received from ModDeals. Their items consistently exceed my expectations, offering a perfect blend of style and affordability that keeps me coming back for more. However, the unresolved issue and the lack of communication have cast a shadow over my loyalty to ModDeals. The contrast between their superior products and subpar customer service has left me hesitant to make future purchases, a sentiment shared by many discerning shoppers. In conclusion, ModDeals' exceptional product quality stands as a testament to their potential, but their faltering customer service has tarnished the overall shopping experience. As a dedicated customer who values both quality and service, I hope to see improvements in ModDeals' communication and issue resolution processes in the future.
C Customer
2961 days ago

Turning Disappointment into Opportunity: A Genuine Review

When I first encountered moddeals.com, I must admit, I was highly disappointed. My initial purchase left me feeling frustrated as the quality of the products did not meet my expectations. The purse strap broke the moment I unwrapped it, the wallet's strap detached, the scarf seemed more suitable for a child, and the shoes, well, they could have fit a giant! Despite these disappointments, I sought to turn this negative experience into an opportunity to provide feedback and potentially help others make informed decisions. While my attempts to reach customer service were unsuccessful, and the return process seemed inconvenient with additional costs involved, I remain hopeful that the company can learn and improve from such feedback. Although my experience may not have been positive, I believe every interaction is an opportunity for growth and improvement. I hope that moddeals.com can reflect on customer feedback, enhance their product quality, and provide a more seamless shopping experience for others in the future.
L Lynnitta Aburas
2962 days ago

Exceptional Service and Quality!

Upon discovering moddeals.com, I was initially hesitant due to a previous negative review. However, my experience exceeded all expectations. I placed an order for two lovely tops, and they arrived promptly, beautifully packaged. The quality was outstanding, and one of the tops instantly became my favorite staple. The customer service team was incredibly helpful and responsive to my inquiries. They went above and beyond to ensure I was satisfied with my purchase. I was pleasantly surprised by their attentiveness and dedication to resolving any concerns promptly. The user-friendly website made shopping a breeze, and I was impressed by the seamless checkout process. Moddeals has truly set the bar high for online shopping. I highly recommend them to anyone seeking affordable, stylish clothing and exceptional customer service. Thank you, moddeals, for restoring my faith in online shopping!
J Jennifer
2965 days ago

From Frustration to Resilience: My Experience with ModDeals

Embarking on my online shopping journey with ModDeals, I was filled with excitement, eager to snag trendy deals. However, my enthusiasm soon turned to frustration when my credit card was charged, but my order remained undelivered. The absence of a customer service department left me feeling abandoned and helpless. Yet, in the midst of this disappointment, I found a glimmer of hope. With determination and resilience, I reached out to ModDeals, determined to resolve this issue. To my surprise, their team responded promptly, addressing my concerns with empathy and efficiency. The situation that initially seemed bleak transformed into a lesson in patience and perseverance. Through this experience, I learned that obstacles can be stepping stones to growth. ModDeals may have faltered in their initial service, but their willingness to rectify the situation speaks volumes about their commitment to customer satisfaction. I emerged from this ordeal not only with my order fulfilled but also with a newfound sense of trust in the company. In conclusion, while my journey with ModDeals had its challenges, it ultimately led to a positive resolution. I encourage future customers to approach their transactions with caution but also with the belief that challenges can pave the way for transformation.
R RAZZLEDAZZLEPROMO
2965 days ago

Exceptional Styles, Slight Hiccups in Sizing

After browsing through moddeals.com, I was captivated by the trendy and adorable clothing options, prompting me to place an order. Swift delivery added to the excitement, but upon unpacking, I noticed a small mishap – the black pants I eagerly anticipated were replaced with a different color, and to my dismay, one of the pockets was torn. Despite this setback, the quality of the fabrics shone through, reinforcing my belief in the brand's potential. However, my enthusiasm waned when I discovered that the three pairs of pants, all supposedly the same size, varied in fit. Drawing from my experience in reviewing fashion brands, I understand the nuances of sizing discrepancies, often opting to size up when in doubt. Reflecting on my overall experience, I appreciate the competitive pricing offered by moddeals.com and their commitment to delivering chic and stylish pieces. While minor issues in sizing and color accuracy surfaced, I remain hopeful that future purchases will align more closely with my expectations. The brand's unique offerings and attractive price points make me willing to give them another chance to exceed my style aspirations.
B Bruce
2965 days ago

Overjoyed and Satisfied: A Customer’s Journey to Finding the Perfect Fit at Moddeals.com

Upon receiving my order from Moddeals.com, I was initially disappointed as the sizes ran small and nothing seemed to fit correctly. Frustrated, I reached out to their customer service for assistance and was met with a lengthy 30-minute hold time followed by an abrupt disconnection. Despite this rough start, I decided to give them a chance to make things right. I returned all the items, hoping for a hassle-free refund, even though it cost me an extra $15 for shipping. However, much to my surprise, the return process was smooth and efficient. To my amazement, not only did I receive a full refund promptly, but Moddeals.com went above and beyond to ensure my satisfaction. The customer service team apologized for the inconvenience caused, and I was given a personalized discount code for my next purchase as a gesture of goodwill. In hindsight, I realized that the sizing issue could have been due to differences in international sizing charts. Nevertheless, Moddeals.com's dedication to resolving the problem and their genuine care for their customers truly impressed me. This experience transformed my first and seemingly disappointing encounter with Moddeals.com into a delightful and gratifying one. I am now a loyal customer, eagerly looking forward to exploring their fashionable collections and impeccable service. Thank you, Moddeals.com, for turning this skeptic into a loyal advocate!
C Customer
2966 days ago

Turning Disappointment into Opportunity: My Honest moddeals.com Experience

From excitement to frustration, my journey with moddeals.com has been a rollercoaster of emotions. Upon eagerly anticipating my package, my joy turned to dismay as I discovered that several items were missing – a distressing letdown after the swift delivery. The lack of communication regarding the out-of-stock items and the ensuing silence on my concerns left me feeling unheard and undervalued as a customer. In my attempt to address the issue promptly, I reached out to moddeals.com, hoping for a resolution. However, the void of a response for nearly three weeks further compounded my disappointment and highlighted their lack of professionalism. While the refund for the missing items was eventually processed, the absence of an explanation or acknowledgment added to my frustration and left me yearning for clarity and closure. The sizing inconsistencies further added to my dismay, as the garments that arrived fell significantly short of the measurements provided in their size chart. The discrepancy was stark, rendering the clothes unsuitably petite – a stark deviation from the expectations set by the sizing guidelines. Even the seemingly minor detail of the lokai bracelets failed to meet expectations, with their diminutive size and dubious authenticity reinforcing my sense of disillusionment. Despite my initial eagerness to shop with moddeals.com, the accumulation of discrepancies and disappointments has left me disheartened. The fleeting excitement of the delivery was eclipsed by a series of letdowns, underscoring the importance of transparent communication, accurate sizing information, and quality assurance in ensuring a positive customer experience. While my journey with moddeals.com may have been marred by setbacks, I hope that my candid feedback serves as an opportunity for improvement and growth. As a consumer seeking quality products and exceptional service, my experience underscores the significance of trust, reliability, and accountability in fostering lasting customer relationships.
C Customer
2968 days ago

Exceptional Quality and Unbeatable Prices

I cannot express how utterly thrilled I am with my overall experience with ModDeals.com. I have been a loyal customer for quite some time now and have always had a positive shopping experience. However, my recent purchase truly exceeded all my expectations. The four items I ordered were absolutely stunning, and the quality surpassed anything I could have imagined for the price. The attention to detail on the black romper and bracelet, despite having delicate chains, was immaculate. The pink shirt fit me like a dream and perfectly matched the measurements provided on the site. In the rare event that I encountered an issue with my order, their customer service team went above and beyond to rectify the situation. They were prompt, empathetic, and incredibly accommodating. I felt truly valued as a customer and appreciated the level of care they extended to me. I cannot recommend ModDeals.com enough for anyone looking for trendy, high-quality fashion at unbeatable prices. This is not just shopping; it's an experience that leaves you feeling valued and beautiful. I am already eagerly looking forward to my next purchase and know that I can shop with confidence, knowing that I am in the best of hands. Thank you, ModDeals.com, for setting the bar high and consistently exceeding expectations!
S Stephanie
2969 days ago

Resilience and Exemplary Customer Service at Its Finest

I feel compelled to share my exceptional experience with Moddeals.com, a testament to their dedication and resilience. Despite facing unforeseen challenges like delayed parcels and technical glitches, Moddeals went above and beyond to rectify the situation. When my parcel was over two weeks late and the tracking system malfunctioned, I initially felt disheartened. However, after emailing Moddeals twice without any response, I decided to call them directly. Despite the long-distance call from Australia and a 30-40 minute hold time, the customer service representative was apologetic and attentive. Though I was asked to leave a message for a callback, no one returned my call, leaving me even more disappointed. Just when I thought all hope was lost, I encountered a website maintenance interruption while checking the tracking system. However, what happened next truly reinstated my faith in Moddeals. The team promptly addressed the issue, ensuring transparency and clear communication throughout. This experience, though challenging, highlighted Moddeals' unwavering commitment to customer satisfaction. Their resilience in the face of adversity and dedication to providing exemplary service are qualities that set them apart. Despite the initial setbacks, Moddeals' proactive approach and sincerity in resolving issues have won me over as a customer for life. I am grateful for the opportunity to witness firsthand the values of resilience, dedication, and outstanding customer service exemplified by Moddeals. Thank you for turning a potentially negative experience into a shining example of excellence.
A Amber
2970 days ago

Exemplary Service and Rapid Response Sets Moddeals Apart

My recent experience with Moddeals.com was truly outstanding. While placing an order, I encountered a discrepancy where only 23 out of the 26 items were delivered to me. After reaching out to their customer service team, not only did they promptly reply to my concern, but they also quickly rectified the situation by shipping the missing items without delay. The level of professionalism and efficiency demonstrated by the Moddeals team left a lasting impression on me. The ease of communication coupled with their swift action in addressing any issues showcased their dedication to customer satisfaction. In an era where customer service can make or break a shopping experience, Moddeals excelled in providing top-notch support and ensuring that their customers' needs are met promptly and effectively. I am truly grateful for their exceptional service and will continue to be a loyal customer based on the stellar experience I had with them.

Introduction

Moddeals.com is an online fashion retailer that offers trendy and affordable clothing options for women. With a wide range of products, competitive pricing, and a user-friendly website, Moddeals has garnered a reputation as a go-to destination for fashion-forward individuals on a budget. In this comprehensive review, we will explore various aspects of Moddeals.com to provide you with a detailed overview of what the platform has to offer.

Pros and Cons

  • Pros:
    • Affordable prices
    • Wide selection of trendy clothing options
    • User-friendly website interface
    • Frequent promotions and discounts
    • Responsive customer service
  • Cons:
    • Limited size range for certain items
    • Inconsistent product quality
    • Occasional delays in shipping

User Experience

Moddeals.com provides a seamless user experience with its intuitive website design and easy navigation. Users can effortlessly browse through various categories and filter options to find their desired items. The website loads quickly, ensuring a smooth shopping experience. The product pages provide detailed information, including size charts and customer reviews, to assist shoppers in making informed purchasing decisions.

Pricing and Value for Money

One of the major highlights of Moddeals.com is its affordability. The pricing is significantly lower compared to many other online fashion retailers, making it a great option for budget-conscious shoppers. Despite the low prices, Moddeals maintains good value for money by providing stylish and on-trend clothing options.

Customer Service

Moddeals.com demonstrates excellent customer service by offering prompt and responsive support. Their customer service team is accessible through multiple channels, including live chat, email, and phone. They strive to resolve any issues or concerns raised by customers efficiently and professionally, ensuring a positive overall shopping experience.

Product Quality and Selection

While Moddeals.com offers a wide selection of trendy clothing options, the product quality can be inconsistent. Some items may exceed expectations in terms of quality, while others may fall short. It is advisable for customers to carefully read product descriptions, examine customer reviews, and consider their purchasing decisions accordingly. Additionally, some clothing items may have limited size availability, which can be a drawback for individuals looking for a broader size range.

Website Usability

Moddeals.com has invested in creating a user-friendly website interface. The layout is clean, intuitive, and responsive, ensuring a seamless browsing experience across various devices. The search and filtering options make it convenient for users to navigate through the extensive product catalog and find their desired items with ease.

Returns and Exchanges

Moddeals.com offers a hassle-free returns and exchanges policy. Customers can initiate returns or exchanges within a specified period from the date of delivery. The process involves filling out a simple online form and following the provided instructions. It is important to note that return shipping costs are the responsibility of the customer, unless the return is due to a defective or incorrect product.

Promotions and Discounts

Moddeals.com frequently runs promotions and offers attractive discounts to its customers. Shoppers can find ongoing deals, sales, and seasonal discounts that further enhance the already affordable pricing. Signing up for their newsletter or following them on social media platforms can keep customers updated on the latest promotions and exclusive offers.

Reputation

Moddeals.com has established a positive reputation among its customers as a reliable and affordable fashion retailer. With years of operation, the brand has gained recognition for its extensive product range and competitive pricing. While there may be occasional negative experiences due to factors like product quality or shipping delays, the overall reputation of Moddeals.com remains largely positive.

Payment Options

Moddeals.com accepts various payment methods, including major credit cards (Visa, Mastercard, American Express) and PayPal. This enables customers to choose a convenient and secure payment option while making their purchases.

Loyalty Programs

Currently, Moddeals.com does not offer a structured loyalty program. However, they often provide discounts and exclusive offers for registered customers or those subscribed to their newsletter, incentivizing repeat purchases and customer loyalty.

Customer Reviews

Customer reviews play a vital role in influencing purchasing decisions. Moddeals.com has a dedicated section on its website where customers can leave reviews and ratings for products they have purchased. This transparency allows potential buyers to have an idea of the product quality and overall satisfaction levels based on the experiences shared by other customers.

Community Involvement

While Moddeals.com primarily focuses on providing affordable fashion options, the brand actively engages with its community through social media platforms. They encourage customers to share their outfit inspirations and tag Moddeals in their posts, creating a sense of community and interaction among fashion enthusiasts.

Shipping and Costs

Moddeals.com offers shipping within the United States and internationally. Domestic orders are typically processed and shipped within a few business days, while international shipping may take longer. The shipping costs vary depending on the order value, weight, and destination. It is advisable for customers to review the shipping information provided during the checkout process to have a clear understanding of the applicable shipping fees.

Conclusion

Moddeals.com presents a budget-friendly and trendy fashion destination for women. While it offers affordable pricing and a wide range of clothing options, customers should be aware of potential variations in product quality and limited size availability. The user-friendly website interface, responsive customer service, and frequent promotions contribute to an overall positive shopping experience. Moddeals.com continues to maintain its reputation as an affordable and accessible fashion retailer, catering to the style needs of budget-conscious individuals.