Modernlightingsolutions Reviews

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20 Reviews

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In the Lighting Store category

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E ET
90 days ago

Absolutely Outstanding Service at modernlightingsolutions.co.uk

As a customer of modernlightingsolutions.co.uk, I am truly amazed by the exceptional service provided by this online dealer. From the moment I placed my order, the level of assistance and support I received was unparalleled. Not only were they incredibly helpful in answering all my queries promptly, but their lightning-fast delivery surpassed all expectations. I wholeheartedly recommend modernlightingsolutions.co.uk to anyone in search of a reliable and efficient online retailer. Their dedication to customer satisfaction truly sets them apart. Thank you for making my shopping experience so smooth and enjoyable - I couldn't be more pleased with the service I received.
A Andrew Bredon
437 days ago

A Top-Notch Experience You Can’t Miss

Diving into my experience with modernlightingsolutions.co.uk, I was truly blown away by the exceptional service provided by Paul and his team. As someone undertaking a time-sensitive project, their responsiveness to emails and quick turnaround on queries were nothing short of impressive. Not only did they offer competitive pricing, but the punctual delivery exceeded my expectations. To top it off, they went the extra mile by graciously including a spare part at no additional cost when a minor hiccup occurred. This level of care and attention to detail is rare to come by these days. Kudos to the team at Modern Lighting Solutions for setting a gold standard in customer service! Thank you for an outstanding experience that I won't soon forget.
E Eleanor clark
587 days ago

Exceeding Expectations Every Step of the Way!

As a personal assistant, navigating the world of lighting solutions can be daunting, but modernlightingsolutions.co.uk truly set the bar high. Paul's expertise and guidance were invaluable in helping me make the right choices, considering my lack of electrical knowledge. Not only did they offer excellent advice, but they also demonstrated outstanding customer service by ensuring swift deliveries to meet my tight deadlines, even during their well-deserved annual leave. From their exceptional products to their unparalleled dedication to customer satisfaction, my experience with modernlightingsolutions.co.uk couldn't have been smoother. I couldn't be happier with the level of care and professionalism they exhibited throughout the entire process. Rest assured, this is a company that goes above and beyond, exceeding expectations every step of the way.
M M Ley
824 days ago

An Exceptional Experience with Modern Lighting Solutions

My journey with modernlightingsolutions.co.uk has been nothing short of exceptional. On multiple occasions, I have turned to their services, and each time, they have surpassed my expectations with their unwavering excellence. As someone who was unsure of my exact needs and had numerous queries for what might be considered a modest purchase, their team exhibited unparalleled levels of support and patience. Not only did I receive top-notch assistance, but the products themselves were of superior quality, reflecting the company's commitment to excellence. Furthermore, the swift delivery further solidified my confidence in their reliability and dedication to customer satisfaction. I am immensely grateful for the seamless experience and the care they extended to me throughout the process. Thank you, modernlightingsolutions.co.uk, for setting the bar high and consistently delivering outstanding service. I wholeheartedly recommend your services to anyone in search of not just products but an all-encompassing positive experience in every interaction.
C Cate
1067 days ago

An Enlightening Experience with Modern Lighting Solutions

When I stumbled upon modernlightingsolutions.co.uk, little did I know that I was about to embark on a truly enlightening journey. From the moment I placed my order, I was impressed by the professionalism and knowledge demonstrated by Iain and Paul. As a gallery owner, finding the perfect lighting is crucial to showcasing the artwork in the best possible way. With their expertise, I felt confident in my selection, and when the new lights arrived this week, I was beyond thrilled. The quality surpassed my expectations, illuminating my gallery in a whole new light. I can truly say that it was a pleasure ordering from Modern Lighting Solutions, and I am already looking forward to future orders. Thank you, Iain and Paul, for your exceptional service and for truly knowing your stuff!
L lisa letchford
3207 days ago

Impressive Customer Service and Quality Products

When I reached out to modernlightingsolutions.co.uk for advice, I was blown away by the quick and helpful service I received. Not only were the products delivered swiftly, but they were also the correct items. As I eagerly await installing them, I can already tell that the quality is top-notch. I am beyond satisfied with my experience and highly recommend modernlightingsolutions.co.uk to anyone in need of efficient service and exceptional products.
R Richard
3240 days ago

Radiant Illumination: A Customer’s Glowing Review of ModernLightingSolutions.co.uk

Upon discovering ModernLightingSolutions.co.uk, I was pleasantly surprised by the exceptional customer service I received. The friendly and helpful advice provided over the phone is a rarity in today's busy world, and it set the tone for a seamless shopping experience. The staff's patience in addressing my follow-up questions via email was truly commendable, showcasing a dedication to customer satisfaction. What truly impressed me was the efficiency of the ordering process. In a matter of minutes, I placed my order with ease, knowing that my desired track lighting would soon be on its way. Despite initial skepticism, the goods arrived promptly the following week, much to my delight. This was in stark contrast to the three-week waiting period warned by a local shop. ModernLightingSolutions.co.uk goes above and beyond in delivering not only quality products but also exceptional service. It is a testament to their commitment to customer care and efficiency. I am grateful for such a positive shopping experience and will undoubtedly be returning for future lighting needs.
L lisajane bridgewater wynne
3240 days ago

An absolute pleasure to cope with from preliminary enquiry to set up.

My assessment for modernlightingsolutions.co.uk The recommendation, steering and added experience acquired has been invaluable. The vary of merchandise and the standard are excellent. I've nothing however reward, wouldn't purchase wherever else if I can presumably assist it and advocate them to everybody I do know!!
M Mike ONeill
3253 days ago

Glorious

My overview for modernlightingsolutions.co.uk Glorious service. Ian was very useful,particularly when an merchandise went lacking in supply. One telephone name and sorted it right away! Stay up for utilizing them once more!
J John Brightwell
3286 days ago

Transformative Guidance and Stellar Service!

I am thrilled to share my exceptional experience with modernlightingsolutions.co.uk. From the moment I reached out, my dedicated contact went above and beyond in guiding me through every step with unparalleled clarity and expertise. Not only did they offer insightful advice on areas I hadn't considered, but they meticulously researched to present me with the most cost-effective and superior choices tailored to my needs. Upon receiving my order, their support didn't end – they remained approachable and responsive to all my queries, ensuring a seamless experience. Their commitment to customer satisfaction shone through when I mentioned a slight packaging issue, which they promptly addressed to guarantee my complete satisfaction. The end result? The lights I received not only met but exceeded my expectations, illuminating our space beautifully and fulfilling their purpose flawlessly. I am beyond impressed with modernlightingsolutions.co.uk and wholeheartedly recommend them for their exceptional products and unparalleled customer service.
M Mrs s p
3312 days ago

Outstanding Illumination, Unmatched Customer Care

I am thrilled to share my experience with modernlightingsolutions.co.uk. The journey of illuminating our vaulted kitchen and dining area was transformed by the exceptional service provided by this company. With our hearts set on wire cable LED lighting systems, we were expertly assisted in selecting 5 sets to adorn our space. The addition of the exquisite Sura hanging pendants and a spotlight further enriched the ambiance, especially above our kitchen island unit. The delivery of the lights was prompt, and the quality exceeded our expectations. Upon installation, our electrician faced a few challenges, but thanks to the swift guidance and support from the company, all hurdles were effortlessly resolved. The end result is simply breathtaking, emanating a true wow factor that captivates all who enter. I wholeheartedly recommend these lighting systems to anyone seeking to elevate their vaulted ceilings. Modernlightingsolutions.co.uk not only delivers top-notch quality but also excels in providing unparalleled after-service support. For all your lighting needs, look no further than this remarkable company. I am already planning my next project with them, knowing I am in good hands every step of the way.
D david parsley
3313 days ago

An Exceptional Experience with Modern Lighting Solutions!

Embarking on a quest to revamp my living space, I stumbled upon modernlightingsolutions.co.uk. Unsure about the intricate world of 12v suspended lamps, I nervously reached out to their team. To my surprise, the staff greeted me with unparalleled warmth and knowledge, guiding me effortlessly through the selection process. With their expert advice, I confidently chose the perfect lamps to complement my home. The following day, a swift delivery made its way to my doorstep all the way in scenic Cornwall. Such dedication to customer satisfaction left me in awe. However, a minor mishap occurred as I misplaced a crucial clip. Without hesitation, the team swiftly dispatched a replacement, resolving my issue promptly. Reflecting on my experience with Modern Lighting Solutions, I can genuinely attest to their excellence. Their remarkable service, coupled with top-notch products, truly sets them apart. For anyone seeking a reliable and customer-focused company, look no further. Modern Lighting Solutions has exceeded all my expectations and has secured a loyal customer in me.
A ahmed Roshan-Maldives
3317 days ago

Exceptional Supplier with Great Communication and Timely Delivery

As a customer of modernlightingsolutions.co.uk, I cannot help but commend their outstanding service. The communication throughout the purchasing process was impeccable, ensuring that I was informed every step of the way. Furthermore, the timely delivery exceeded my expectations, demonstrating their commitment to customer satisfaction. While I applaud their efforts, I do wish that international shipping were offered. Providing this service would not only benefit customers like myself but also expand their reach globally. Overall, my experience with this supplier has been nothing short of exceptional, and I look forward to future transactions knowing I am in capable hands. Thank you for the stellar service!
K Katherine Lunny
3318 days ago

Exceeding Expectations: A Year with Modern Lighting Solutions

From the moment I connected with Iain at modernlightingsolutions.co.uk, I knew I had found a gem. Over the past year, his dedication to exceptional service has never wavered. Every interaction showcases his commitment to exceeding expectations, consistently going above and beyond to tailor solutions that perfectly align with our needs. Whether it's recommending the ideal products or providing insightful advice, Iain truly cares about delivering top-notch service. His passion for lighting solutions shines through in every interaction, making the experience not just seamless but also enjoyable. I am endlessly grateful for the consistently high standard of service I receive from Modern Lighting Solutions. Without hesitation, I wholeheartedly endorse this company to anyone seeking a reliable, knowledgeable, and customer-centric lighting partner.
O Oliver Lincoln
3352 days ago

Remarkable Thoughtfulness and Exceptional Service

My experience with modernlightingsolutions.co.uk exceeded all expectations. From the moment I placed my order for additional lamps, their attention to detail was impeccable. What truly stood out was when, within minutes of my purchase, they reached out to confirm if I was aware that I needed a track to complement the lamps. This thoughtful gesture not only showcased their commitment to customer satisfaction but also saved me from a potential oversight. While my overall experience was incredibly positive, if I were to offer one suggestion for improvement, it would be to clarify whether lamps come with bulbs included. However, this minor quibble pales in comparison to the exceptional service and common sense approach demonstrated by the team at modernlightingsolutions.co.uk. I wholeheartedly recommend this retailer to anyone seeking not only quality products but also a level of care and attention that is truly commendable. Thank you for going above and beyond to ensure a seamless shopping experience!

Introduction

Modern Lighting Solutions is a leading online retailer in the United Kingdom, specializing in a wide range of lighting solutions for residential and commercial spaces. With their extensive collection, competitive prices, excellent customer service, and high-quality products, they have established themselves as a trusted name in the lighting industry.

Pros and Cons

Pros: - Vast selection of lighting solutions for various purposes - Competitive prices on all products - User-friendly website with easy navigation - Excellent customer service with responsive and knowledgeable staff - High-quality products that meet industry standards Cons: - Limited physical presence with only an online store

User Experience

Modern Lighting Solutions provides a seamless user experience through their well-designed website. It is easy to navigate and search for specific lighting products, thanks to their intuitive categorization and filtering options. The website's responsive design ensures a smooth browsing experience on both desktop and mobile devices.

Pricing and Value for Money

Modern Lighting Solutions offers competitive prices across their entire range of lighting products. They regularly update their pricing to stay in line with market trends, ensuring customers get the best value for their money. Furthermore, they occasionally run promotions and discounts, making their products even more affordable.

Customer Service

Modern Lighting Solutions is renowned for their exceptional customer service. Their friendly and knowledgeable staff is readily available to assist customers with any queries or concerns. Whether it's helping with product selection, providing guidance on installation, or addressing post-purchase issues, their prompt and efficient customer service ensures a satisfactory experience.

Product Quality and Selection

Modern Lighting Solutions maintains a strict focus on offering only high-quality lighting products from reputable brands. Their selection encompasses a wide range of styles, designs, and functionalities to cater to diverse customer preferences. Each product undergoes thorough quality checks to guarantee durability and performance.

Website Usability

The website of Modern Lighting Solutions is user-friendly and intuitive. It features a clean and visually appealing layout, enabling users to effortlessly browse through their extensive product range. The search and filtering options make it convenient to find specific lighting solutions, while detailed product descriptions provide comprehensive information for informed decision-making.

Returns and Exchanges

Modern Lighting Solutions has a customer-oriented returns and exchanges policy. If customers are not satisfied with their purchase or receive a faulty item, they can easily initiate a return or exchange within a specified timeframe. The process is streamlined, hassle-free, and accompanied by helpful guidance from their support team.

Promotions and Discounts

Modern Lighting Solutions frequently offers promotions and discounts on their lighting products. Customers can enjoy special deals on selected items or take advantage of site-wide discounts during seasonal sales. This ensures that customers have ample opportunities to save money while enhancing their spaces with exquisite lighting solutions.

Reputation

Modern Lighting Solutions has built a solid reputation in the lighting industry, backed by positive customer reviews and testimonials. Their commitment to quality, competitive pricing, and excellent customer service has earned them a loyal client base. They are also proud members of reputable industry organizations, further solidifying their reputation as a trustworthy lighting retailer.

Payment Options

Modern Lighting Solutions offers a variety of secure payment options to facilitate a convenient and secure shopping experience. Customers can choose to pay using major credit and debit cards, including Visa, Mastercard, and American Express. Additionally, they provide the option for customers to pay through PayPal, ensuring flexibility and peace of mind.

Loyalty Programs

Currently, Modern Lighting Solutions does not offer a loyalty program. However, they regularly introduce promotions and discounts for both new and returning customers, ensuring everyone can benefit from their exceptional pricing.

Customer Reviews

The customer reviews for Modern Lighting Solutions are overwhelmingly positive. Customers appreciate the extensive product selection, competitive prices, and attentive customer service. The high-quality products consistently meet or exceed expectations, with many customers praising their durability and performance. Overall, the positive customer reviews attest to the company's reliability and customer satisfaction.

Community Involvement

Modern Lighting Solutions actively engages in community involvement initiatives. They collaborate with local charities, organizations, and initiatives to contribute to meaningful causes. By supporting community projects, they demonstrate their commitment to making a positive impact beyond their business operations.

Shipping and Costs

Modern Lighting Solutions ensures prompt and reliable shipping services throughout the United Kingdom. They offer reasonable shipping costs, which are calculated based on the size and weight of the products ordered. Customers can expect timely delivery and can track their packages through a provided order tracking system. In case of any shipping issues, their customer service promptly resolves them to ensure a smooth delivery experience.