Modernnursery Reviews

Voted Average (3/5)

17 Votes

17 Reviews

Vote Now

Exceptional Customer Care and Premium Quality Products

As a new parent searching for the perfect nursery furniture, my experience with Modern Nursery exceeded all expectations. Despite initial delays in delivery, the team's proactive communication and swift resolution showcased their dedication to customer satisfaction. Upon receiving the dresser, I was impressed by the elegant design, but unfortunately, I noticed a few minor issues. I reached out to Modern Nursery, hoping for a solution, and was met with nothing short of exceptional service. The team not only acknowledged the issues promptly but also took full responsibility, offering a range of solutions to rectify the situation. From arranging a seamless repair for the chipped drawer front to providing detailed guidance on enhancing the soft-closing mechanism, every step was taken to ensure my complete satisfaction. Moreover, the attention to detail in addressing the finishing of the drawer interiors and the inclusion of an anti-tip kit demonstrated their commitment to safety and quality. The personalized care extended even further when the management reached out to me directly to ensure that every aspect of my experience was positive. Choosing Modern Nursery not only supported a small business, but it also guaranteed a level of personalized service and premium product quality that far surpassed my expectations. I can confidently say that the care and dedication shown by the team at Modern Nursery have made me a customer for life. Thank you for turning a potentially disappointing situation into a remarkable experience.

Above and Beyond: A Lifesaving Experience with ModernNursery

Let me share my incredible journey with ModernNursery. Initially, I faced some challenges with interpreting the product instructions, leading to a disappointing outcome. Despite this setback, the team at ModernNursery went above and beyond to rectify the situation. Not only did they handle my return request promptly, but they also offered me a generous 37% discount on my next purchase. What truly set them apart was their dedication to customer satisfaction. While some companies may resort to corporate responses, ModernNursery emphasized their family values throughout our interactions. Their personalized approach and genuine care for my concerns left me feeling valued and appreciated as a customer. I am grateful for the outstanding service and support I received from ModernNursery. They not only salvaged my faith in online shopping but also earned a loyal customer for life. For anyone in search of a reliable and customer-centric company, I wholeheartedly recommend ModernNursery. Your experience with them will undoubtedly exceed all expectations.

Exceptional Care Every Step of the Way

Embarking on our nursery journey with modernnursery.com was a rollercoaster of emotions, but the stellar customer service we received truly turned things around. Upon receiving our first dresser, we encountered a minor hiccup with a drawer, yet the team's responsiveness and assistance were exceptional. Despite subsequent delivery challenges and damaged boxes, the representatives went above and beyond, ensuring consistent communication and following up on our satisfaction through every twist and turn. Their unwavering dedication resulted in a complete nursery setup and a grateful customer who would not hesitate to return to Modern Nursery for future needs. A heartfelt thank you for the 10/10 customer service experience!

Exceptional Service and Unmatched Care at Modern Nursery

My experience with Modern Nursery deserves all the praise. Upon receiving the Babyletto Kiwi Glider, I encountered a minor issue with the base. However, the remarkable assistance of Iris from Customer Service truly exceeded my expectations. Iris's responsiveness was impeccable - no long waits on hold, just direct and efficient communication. What truly stood out was the genuine care and attention to detail she provided. When I expressed my urgency due to an approaching due date, Iris went above and beyond to secure a recliner for immediate shipment, ensuring my comfort and peace of mind. The dedication and promptness displayed by Iris and the entire team at Modern Nursery truly showcased their commitment to customer satisfaction. Their willingness to resolve issues swiftly and effectively speaks volumes about their quality of service. I am beyond grateful for the outstanding support received and the seamless resolution provided. Modern Nursery has not only earned my trust but also my loyalty. I wholeheartedly recommend them for all your baby needs - their exceptional service sets them apart in the industry. Thank you, Iris and Modern Nursery, for making a potentially stressful situation into a delightful experience. You have not just gained a customer, but an advocate for life.

Extremely Suggest

My evaluate for modernnursery.com To be trustworthy, I used to be hesitant to order from Fashionable Nursery due to their “no returns” return coverage. However in the long run, I’m so glad that I did. They went above and past to verify my order was delivered - it even got here early. There have been a couple of points with the order (as a result of producer), and their customer support (Iris) was glorious in resolving the problems in a really well timed method. They communicated constantly, had been responsive, respectful, they usually actually care about their prospects. They stored in touch and had been a pleasure to cope with. I extremely advocate Fashionable Nursery!

A Journey of Disappointment Turned Learning Experience with ModernNursery.com

Reflecting on my experience with ModernNursery.com, I must admit it was a journey filled with disappointment and frustration. Our excitement to welcome our little one with the elegant Spot on Square Roh crib turned into a series of regrettable events. The significant investment of nearly $2,000 quickly lost its shine as delays and mishaps overshadowed our joy. The white glove delivery service we opted for only added to our woes. The crib arrived late, damaged, and poorly assembled. Witnessing the wood crack during setup was heartbreaking. The replacement crib, though delayed once more, brought no solace. The disregard shown by the delivery team, leaving the infant mattress at ground level, exposed a lack of care that should never accompany such a precious purchase. Navigating through a labyrinth of communication with the customer service representative tested my patience. Despite my persistent efforts, the issue of raising the mattress platform remained unresolved. The notion of additional expenses and the need to hire outside help to rectify a flaw in such an expensive item added insult to injury. In retrospect, this experience taught me valuable lessons. It highlighted the importance of thorough research and discernment when choosing vendors for significant purchases. While the road with ModernNursery.com was rocky, it served as a reminder to always prioritize customer service and reliability. As I look back on this challenging chapter, I can't help but think of the alternatives I overlooked. Neiman Marcus or Maisonette, both reputable options, could have provided a smoother transaction for a similar crib. In conclusion, my experience with ModernNursery.com was far from ideal. The hurdles, disappointments, and financial strain left a lasting mark. My advice to future buyers is simple: tread carefully, prioritize customer service, and consider all options before making such a substantial investment.

From Chaos to Comfort: How the Kiwi Glider Recliner Transformed My Life

As I embarked on my journey of motherhood, I found myself overwhelmed with choices, especially when it came to selecting the perfect recliner for those late-night feedings and cuddles. After an exhaustive search, I stumbled upon the Kiwi Glider Recliner on modernnursery.com, and little did I know, it would become my saving grace. Not only does this recliner exude style and elegance, but its comfort and durability have exceeded all my expectations. The exceptional customer service provided by Modern Nursery added an extra layer of satisfaction to my purchase. When I had a last-minute change of heart regarding the color of the recliner, they handled my request with utmost understanding and efficiency. After six months of rigorous daily use, my beloved recliner developed a minor issue, causing a clicking sound. Concerned, I reached out to customer service and was met with prompt and helpful responses. Their dedication to resolving the problem swiftly and effectively truly impressed me, showcasing their commitment to customer satisfaction. I have integrated this recliner seamlessly into my daily routine, finding solace and relaxation in its gentle rocking motion. Not only does it provide me with much-needed comfort, but it has also become a cherished spot for my baby's soothing naps and my furry friend's cozy lounging sessions. The Kiwi Glider Recliner is more than just a piece of furniture; it has become a symbol of tranquility and joy in my household. I am immensely grateful for stumbling upon this gem and for the exceptional service provided by Modern Nursery. This purchase has truly been a blessing, bringing peace and contentment to my life during this transformative period.

A Stellar Experience at Modern Nursery!

After stumbling upon modernnursery.com, I can confidently say that my journey for top-notch baby products has come to an end – because Modern Nursery is a cut above the rest. Sure, there are plenty of online stores catering to parents, but what sets Modern Nursery apart is their unwavering commitment to excellence in customer service and unbeatable prices. What truly sets Modern Nursery apart is not just their incredible selection, but also the added perks like sitewide sales and a rewarding loyalty program. And let's not forget the icing on the cake – no sales tax to my state, which is definitely a welcome bonus! Delving deeper, my encounters with their customer service team have been nothing short of exceptional. Whether inquiring about upcoming products or placing orders for non-baby items like a king-size bed, their support is unparalleled. The value for money coupled with prompt assistance makes each transaction a delight. I make it a point to sing Modern Nursery's praises to all my fellow new moms. Every purchase and interaction with their customer service team has left me with nothing but positivity and satisfaction. In fact, if there were an option to rate them higher than 5 stars, I wouldn't hesitate for a second! To address any naysayers, it's crucial to understand Modern Nursery's business model. Yes, items ship directly from the manufacturer, but any hiccups are swiftly managed by their dedicated customer service team. Their approach may differ from big-box retailers, but it's this personalized touch that truly sets them apart. In a heartbeat, I would choose the exceptional value and unparalleled service at Modern Nursery over any other option. For all your baby needs and beyond, Modern Nursery is the ultimate destination for a stellar shopping experience!

Embracing Parenthood with Modern Nursery: A Haven for Quality and Care

As a new parent navigating the overwhelming world of baby products, Modern Nursery has been my guiding light. From stylish furniture to essential baby gear, this online sanctuary blends convenience with exceptional customer service seamlessly. What truly sets Modern Nursery apart is their unparalleled care and attention to detail. The team goes above and beyond to assist with any inquiries, making the shopping experience not just easy but enjoyable. Their dedication to customer satisfaction shines through every interaction, soothing any apprehensions in this exciting phase of parenthood. I am grateful to have stumbled upon Modern Nursery, where trust meets reliability. If you seek a reputable online baby shop that prioritizes your needs, look no further – Modern Nursery is an oasis of quality and compassion in the world of parenting.

A Lifesaver for New Parents: Modern Nursery Delivers More Than Furniture

As a first-time parent preparing for the arrival of our little one, my spouse and I were overjoyed but understandably overwhelmed. Amidst the chaos of pandemic restrictions and uncertainties, Modern Nursery came to our rescue, ensuring that our nursery was not just ready in time but also filled with love and care. Choosing Modern Nursery over mainstream retailers was a decision driven by our desire to support a small, family-owned business. Little did we know that this choice would not only lead us to top-notch baby furniture but also to unparalleled customer service and personalized attention. The extensive collection of high-end brands at Modern Nursery offered us options that were unique and special, reflecting our desire to create a personal touch in our baby's room. Despite facing the disappointment of the set being sold out elsewhere, Modern Nursery had it in stock, saving the day for us. The true essence of customer care revealed itself when we encountered challenges with the White Glove Delivery service. Unable to handle furniture assembly at 8 months pregnant, we were met with understanding and unwavering support from Nina. Her dedication to ensuring our comfort and satisfaction went above and beyond, culminating in a personalized resolution that surpassed all expectations. The unexpected phone call on a Saturday to check on us and the extra steps taken to guarantee our happiness are testaments to the exceptional service provided by Modern Nursery. In a world where personalized care is a rare find, Modern Nursery shines brightly, setting a standard of excellence that is unmatched. With gratitude in our hearts, we not only commend Modern Nursery for their outstanding products and service but also extend our wholehearted recommendation to all parents-to-be. Choosing Modern Nursery is not just about furniture; it's about entrusting your journey into the hands of a team that genuinely cares.

A Stroller Wonderland: Modern Nursery Delights!

Oh, the joy of stumbling upon modernnursery.com in my quest for the perfect stroller! Let me paint a picture for you—a weary shopper scouring website after website, drowning in a sea of stroller options, until my weary eyes landed on Modern Nursery. What set them apart, you ask? It wasn't just their impressive selection or the myriad of brands and features; it was the golden ticket to customer service—a real, live person on the other end of the line, ready to answer my queries without delay. No automated bots, no endless loops of hold music; just a genuine conversation with someone who knew their strollers inside out. And so, I took the leap of faith and made my purchase. The stroller arrived promptly, like a well-wrapped gift from a dear friend, fulfilling my every expectation. Its sleek design and flawless functionality brought a smile to my face, reaffirming my trust in Modern Nursery. To the team at Modern Nursery, you are the exception in a sea of online sameness. Thank you for not only delivering a top-notch product but for also reviving the lost art of genuine customer care. You have won not just a customer, but a loyal fan for life.

Redefining Customer Care: A Heartfelt Experience with Modern Nursery

Stepping into the world of modernnursery.com was akin to entering a wonderland of exceptional service and genuine care. The team at Modern Nursery goes above and beyond in guiding their customers, ensuring that every product chosen is perfect for your needs. The sheer variety of items available is astounding, catering to every taste and preference. What truly sets them apart is the human touch – interacting with real people who are passionate about what they do is a rare gem in today's digital age. My experience with Modern Nursery surpassed all expectations, and I wholeheartedly endorse them to anyone seeking a personalized shopping experience like no other.

Modern Nursery Goes Above and Beyond with White Glove Service!

As a customer of modernnursery.com, I recently ordered a bookcase with white glove delivery. This service was crucial as the item needed to be carried upstairs in my elderly parent's home. Initially, there was a hiccup as the company did not check the availability of white glove service in my area before accepting my order. Despite this oversight, Modern Nursery went out of their way to make things right. Although I was informed after shipment that the service was not available, they promptly refunded part of the shipping cost to compensate for the inconvenience. Their willingness to rectify the situation and provide excellent customer service in a challenging circumstance truly sets them apart. I highly recommend Modern Nursery for their commitment to customer satisfaction and their efforts to go the extra mile. Thank you, Modern Nursery, for your understanding and dedication to making things right! Order number: ...3069.

An Unexpected Disappointment Turned Lesson Learned

I felt the sting of disappointment with ModernNursery.com, a tale cautionary enough to have me say, "choose another store." Shopping for a car seat and cover, I thought I had found a great deal. However, the thrill dimmed as I received an extra bill totaling nearly $300 after making my initial payment. To add insult to injury, I was informed that the advertised price was a mistake, and I would still need to pay the additional amount. The car seat cover I eagerly anticipated? It was also nowhere in sight. The experience left a bitter taste in my mouth as I navigated through the frustration of being misled by false advertising. Despite the initial allure of tempting discounts, I must warn others to steer clear of this company. The excitement of a good deal quickly faded into a sense of betrayal as I faced unexpected expenses and broken promises. In the end, I learned a valuable lesson: always tread cautiously and read the fine print before committing to a purchase, especially when deals seem too good to be true. As I reflect on this tumultuous experience, I share my story as a word of caution to others in search of reliable and transparent online shopping experiences.

Transformed My Experience: A Testament to Exceptional Customer Service at ModernNursery.com

When it comes to customer service, ModernNursery.com sets the bar high. I can't help but sing praises for their team's quick responses, seamless communication, and utmost professionalism that truly transformed my shopping experience. From the moment I reached out with a query to the final purchase, every interaction was a delight. Their dedication to making every step easy and convenient for me truly stood out. I felt valued as a customer, knowing that my concerns were heard and promptly addressed. This level of care and attention to detail is a rare find in today's fast-paced world, and ModernNursery.com exceeded all expectations. If you're looking for a company that not only offers top-notch products but also prioritizes customer satisfaction above all else, look no further than ModernNursery.com. Their exceptional customer service is a shining example of how businesses should operate, and I am grateful to have had such a positive experience with them. Thank you, ModernNursery.com, for setting the standard for excellence in customer service!