Modibodi Reviews

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52 Reviews

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In the Underwear Store category

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33% users rated Terrible
8% users rated Poor
12% users rated Average
15% users rated Very Good
33% users rated Excellent
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G griselda
18 days ago

Unrivaled Comfort and Durability: A Lifesaver for Every Woman

From one satisfied customer to another, let me share my heartfelt experience with Modibodi. Upon discovering Modibodi in early 2023, I was intrigued by the rave reviews and decided to give their period underwear a try. The seamless shopping experience and top-notch customer service left a lasting impression, setting the perfect stage for what was to come. Initially, I was enamored by the comfort and functionality of the period underwear. However, my admiration soon turned into disappointment as the garments showed signs of wear and tear after just a few uses. The waistbands started unraveling, elastic peeking out, and the overall quality deteriorated rapidly despite adhering strictly to the washing guidelines. It was during this frustrating period that I stumbled upon the stark contrast between Modibodi and another brand, WUKA. The durability of WUKA's period underwear stood the test of time, remaining as comfortable and intact as the day I bought them. What's more, WUKA's commitment to being Oeko-Tex certified added a layer of reassurance, proving their dedication to responsible manufacturing. In hindsight, I regret the investment in Modibodi and urge fellow consumers to look elsewhere for undergarments that prioritize longevity and authenticity. Choosing brands like WUKA not only ensures durability but also aligns with ethical and sustainable practices, making a positive impact on personal comfort and the environment. Modibodi may have fallen short in quality, but it serves as a valuable lesson in discerning the true champions of period underwear. For all women seeking reliability and longevity in their undergarments, WUKA emerges as a beacon of hope and trust, promising a seamless blend of comfort, durability, and sustainability. Embrace the change, and let your undergarments be a reflection of your values and discernment.
G GBK
21 days ago

Modibodi Goes Above and Beyond Expectations with Customer Service

Being a returning customer of Modibodi, I had a mishap with a return parcel recently. Despite the unexpected challenges I faced with the return address in The Netherlands, Modibodi's customer service team truly went above and beyond to rectify the situation. The courier had difficulty delivering the parcel, and after a few unsuccessful attempts, it was sent back to me. I reached out to Modibodi's support team for assistance, and I was impressed by their prompt and efficient response. They immediately acknowledged the issue and worked tirelessly to resolve it. Not only did they assist in coordinating with the courier service for a successful redelivery, but they also offered me a generous discount on my next purchase as a gesture of goodwill. The level of dedication and professionalism demonstrated by Modibodi's customer service team left a lasting impression on me. Despite the initial inconvenience, their swift and effective resolution turned a potentially frustrating experience into a shining example of exceptional customer support. Thank you, Modibodi, for your unwavering commitment to customer satisfaction. I will continue to be a loyal customer, knowing that I can always rely on your outstanding service.
K Kaloufl
22 days ago

Just used this company again

My review for modibodi.com Just used this company again, and, just like last time, communication, service, product and speed of delivery were all great. Thank you.
E Emma Roseanne Haughton
34 days ago

Life-Changing Comfort: A Modibodi Revelation

Embracing Modibodi products has revolutionized my daily life. The exceptional quality and comfort they deliver have truly been a game-changer for me. From the moment I tried their products, I have been nothing short of impressed. Not only are they great, but they are also remarkably comfortable, making every day feel more enjoyable. The durability of Modibodi items is equally impressive; they last for a long time, proving their worth when cared for properly. Modibodi has exceeded my expectations, making me a loyal and delighted customer. Thank you for creating such amazing products that have truly enhanced my lifestyle!
M Mrs S
41 days ago

Not a great design – hugely disappointed.

My review for modibodi.com I Bought the Seamfree Full Brief Maxi in 2023. I wasn't, and still am not keen on the shape - it feels like a oversized nappy that doesn't cover my bottom properly, and I don't have a large bottom. I have had my pair for less than a year, and the seams on both hips have come undone, with me having to sew them up. Plus the hem on the waistband is rolling up. I bought my Classic Full Brief Heavy-Overnight in 2021, and they are still going strong. Needless to say that I definitely won't buy anything else from the seamless range.
K Kristina Sivakova
47 days ago

It is very disappointing experience and…

My review for modibodi.com It is very disappointing experience and I am still going through it without any response or resolution 1. Shipping never been updated from the day of tracking number allocation. On 03/01 today 19/01. 2. It took them sometimes to lodge investigation but even that taking already 3 days and no response from the company or AUS post. Simply ignoring all communications.3. I only ordered this item for a holiday which had to begin 1 months after my order. I have been convinced by Modibodi that it is reasonable time for Shipping from Aus to NZ (working closely with logistics companies it is sound right) and I happily ordered. Now I don't have an item and because I was silly enough to believe continuous promises and same message "be patient " I don't have time to find replacement options. In last few weeks I am stuck with calling AUS post, writing emails to you and calling consumer rights to seek for advice as communication is not leading us anywhere. I always getting asked to be patient by them and I was but now I am requesting full refund for purchased items but they just stop responding. After my review on here and couple of more messages I got refunded but I am sure this is not the way of treating customers.
C Charlene
52 days ago

An Exceptional Resolution and Customer Service Experience at Modibodi

After encountering some issues with the fit and lining of the four pairs of briefs I purchased from Modibodi, I was initially disappointed. However, the exceptional customer service I received during the resolution process has completely turned my experience around. Upon reaching out to express my concerns about the faulty items, I was met with a prompt and understanding response from the Modibodi team. They not only acknowledged my dissatisfaction but also took immediate action to resolve the matter to my complete satisfaction. I was particularly impressed by the efficient handling of my case, as well as the genuine effort made by the customer service team to address my concerns. The level of care and attention to detail in ensuring that I, as a customer, felt valued and heard truly exceeded my expectations. In the end, I not only received a full refund for all four pairs of briefs, in accordance with consumer rights, but also a sincere apology for the inconvenience caused. This experience has reinstated my trust in Modibodi as a company that prioritizes customer satisfaction above all else. I would like to extend my heartfelt appreciation to the Modibodi team for their professionalism and dedication to ensuring that I walked away from this experience feeling genuinely cared for and respected as a customer. Thank you for turning what started as a negative situation into a shining example of exceptional customer service. I will definitely be a returning customer and will continue to recommend Modibodi to others.
C Charlene
52 days ago

Disgusted at the lengths I’m having to…

My review for modibodi.com Disgusted at the lengths I’m having to go to, to get my hard earned money back. 4 pairs of briefs all fit poorly and lining faulty. I’ve sent many images and emails and told I can have a credit note for 2 pairs. It’s 4 pairs and it’s a legal right to get a refund with faulty goods that are under 30 days old. I’ve complained since getting them. To ad to insult reply times are so slow. I want my refund!! Not happy not trust this company. As to your response below; I’ve definitely contacted yourselves and continue to be ignored and you hold my money! Refund as your breaking consumer rights, faulty goods in the uk get a full refund not half a value credit note and then you not reply to the customer.
C Consumer
57 days ago

Comfort and Confidence: A Lifesaver for Heavy Periods

As an avid user of modibodi.com, I can confidently say that their products have been a game-changer for me during my monthly cycle. While I initially faced some challenges with sizing and absorbency, I found a solution that has brought me comfort and confidence. The 24-hour maximum absorbency pants, although not living up to their promised duration, still serve as a reliable backup alongside traditional pads and tampons. This combination has effectively safeguarded me against leaks, allowing me to go about my day without worry. I highly recommend opting for a size larger than your usual fit, as the sizes tend to run small. Additionally, be mindful of potential shrinkage after washing, as I encountered this issue despite following the care instructions diligently. Despite these drawbacks, the shorts-style pants have emerged as my favorite due to their superior security and leak-proof features. While the returns process may be cumbersome, the peace of mind these garments provide is well worth the initial hassle. In conclusion, modibodi.com's products have undeniably carved out a place in my feminine care routine. While there are areas that could be improved, the overall benefits outweigh the drawbacks. I wholeheartedly stand by these life-saving garments and the sense of empowerment they instill during my period.
C Consumer
57 days ago

Choosing the Right Size Made a Big Difference for Me!

After investing in several pairs of modibodi.com pants, I experienced mixed feelings. The high-absorbency 24-hour pants didn't meet my expectations, lasting only a fraction of that time before leaks occurred. Disappointing, right? Despite my heavy flow, I had hoped for better performance. However, I found a solution by using them concurrently with pads/tampons as an added layer of protection, which effectively prevented any accidents. My personal favorite turned out to be the shorts style, providing a sense of security and unparalleled leak protection. One crucial tip I discovered the hard way is that sizes run smaller than expected. Dealing with returns became a hassle, compounded by subpar customer service. To avoid any sizing issues, I recommend purchasing a size larger than your usual. Another slight drawback is that the garments seem to shrink after wash, even when following the care instructions diligently. This can be frustrating for long-term use. In conclusion, while modibodi products do serve a purpose in my menstrual routine, considering the price point, I might explore more cost-effective alternatives in the future. Despite the setbacks, finding the right size and using them in conjunction with other period products truly made a significant difference for me.
K Kaloufl
60 days ago

Life-changing Comfort and Confidence

After discovering Modibodi, I couldn't resist trying out their period pants. The website not only offered a seamless shopping experience but also highlighted their commitment to sustainability, making me feel good about my purchase. When my order arrived promptly, I was thrilled with the fit and the luxurious feel of the fabric. Sure, the pants were a tad snug, but that snugness translated to unparalleled security and comfort. The soft, silky texture was just the cherry on top. Modibodi has truly revolutionized my wardrobe and given me the confidence I never knew I needed.
A Alma Rahman
72 days ago

Sizing discrepancy and unhelpful customer support

I recently discovered Modibodi and was eager to try their products after reading glowing reviews. I initially purchased a pair of pants in size 10 and was blown away by how comfortable they were and how well they fit. The absorbency was also impressive, although I still used them in conjunction with other period products due to my heavy flow. Encouraged by my positive experience, I decided to buy a second pair in a different style but the same size. Unfortunately, this pair turned out to be uncomfortably tight, leaving me disappointed and frustrated. When I reached out to customer support, I was informed about the variation in materials used, resulting in the sizing discrepancy. Had I known about this difference beforehand, I would have opted for a size up. While I was disheartened that I couldn't return the unworn pants, I was more concerned about the lack of clarity regarding the sizing difference on the website. This experience left me hesitant about making future purchases, especially since the customer support did not offer a satisfactory solution. Despite my setback, I still believe in the quality of Modibodi's products and hope that they address these issues to prevent other customers from facing similar challenges. I truly wanted to continue supporting this brand, and I'm optimistic that they will take steps to improve their transparency and customer service. In the end, I hope Modibodi considers enhancing their communication about sizing discrepancies to ensure a smoother and more satisfying experience for their customers.
K K Ledoch
78 days ago

Poor client support & inaccurate size guides

I want to take a moment to share how Modibodi has completely transformed my daily life. When I think about how this company has gone above and beyond, there are no words to truly express my gratitude. From the seamless delivery process to the impeccable customer support, every aspect has exceeded my expectations. As a first-time customer, I typically have hesitations about making online purchases, especially when it comes to clothing sizes. However, Modibodi's accurate size guides and detailed descriptions allowed me to confidently select the perfect fit. This attention to detail reflects their genuine commitment to customer satisfaction. I also had the privilege of experiencing their exceptional customer service. When I needed to process a return, the team swiftly assisted me throughout the entire process. The dedication and promptness they demonstrated truly solidified my trust in their brand. Modibodi truly sets the standard for customer service and quality products. I am overjoyed by my experience and look forward to continuing my journey with this remarkable company. Thank you, Modibodi, for making a meaningful difference in my life.
K K Ledoch
78 days ago

Poor client support & inaccurate size guides

My review for modibodi.com Poor client support. For returns you have to pay for postage yourself - quickly can become more expensive than the item!! No clear address for sending return items - my postage service was unable to locate their warehouse. So down cost of bra and postage cost. Plus don’t reimburse items that are opened so if the two bras - couldn’t return one even though to small. - even though I used their online measures. The bra straps are far too long - ordered 32: G maternity bra.
J Julia
82 days ago

Modibodi Empowers Me with Confidence and Comfort

After struggling to find the right underwear, I stumbled upon Modibodi's website and was intrigued by their sustainable approach. However, I encountered some sizing issues. The underwear I ordered didn't quite match the sizing chart, and I had to go through the hassle of exchanging them, incurring additional shipping costs. Despite this initial setback, I must commend Modibodi's customer support team for their responsiveness, even though it took a day at times. While the sizing concern was disappointing, their sustainable shipping and products stood out to me and resonated with my values. I haven't had the chance to fully experience the product yet, but I can't deny the positive impact of their eco-friendly initiatives. With some adjustments to their sizing guidelines, Modibodi could truly excel in providing comfort, confidence, and sustainability to their customers.

Introduction

Modibodi is an Australian-based company that specializes in reusable period-proof underwear and hygiene products. With a mission to create a more sustainable and eco-friendly period, Modibodi offers a range of products that cater to all women's menstrual needs.

Pros and Cons

Pros:
  • Wide range of sizes, from XS to 6XL.
  • Eco-friendly and sustainable products.
  • One of the most affordable reusable period-proof underwear brands.
  • Excellent customer service and fast shipping.
  • Comfortable and high-quality products.
Cons:
  • Not all products are suitable for heavy periods.
  • The sizing can be a bit confusing for some customers.
  • Some customers may need to buy multiple pairs to last through their entire period.
  • Can be a bit more expensive than regular underwear, but still cheaper than other reusable period-proof underwear brands.

User Experience

Modibodi's website is user-friendly and easy to navigate. Customers can easily browse through the different product categories and filter their search based on their preferences. Modibodi also offers an informative size guide and a quiz to help customers find the best product for their needs.

Pricing and Value for Money

Modibodi's products are priced competitively and offer excellent value for money. The prices range from $22 for a pair of underwear to $76 for a bundle pack. Customers can also take advantage of occasional promotions and discounts, making it even more affordable.

Alternatives

Modibodi's main competitors in the reusable period-proof underwear market are Thinx and Knix. However, Modibodi prides itself on being one of the most affordable brands, making it an excellent option for customers who are looking for high-quality products at a reasonable price.

Customer Service

Modibodi's customer service is excellent. The company offers fast shipping, and customers can track their orders using a unique tracking number. In case of any questions or issues, customers can reach out to Modibodi's customer service team via email, phone, or live chat.

Product Quality and Selection

Modibodi's products are of the highest quality, made with eco-friendly and breathable fabrics. The brand offers a wide range of products, from period-proof underwear to swimwear to activewear. Customers can choose from different styles, sizes, and absorbency levels, depending on their preferences and needs.

Website Usability

Modibodi's website is designed to be user-friendly and easy to navigate. The product pages offer detailed information, photos, and reviews to help customers make informed decisions. Additionally, Modibodi's website is mobile-friendly, allowing customers to browse and shop from their smartphones.

Returns and Exchanges

Modibodi offers free returns and exchanges within 30 days of purchase, provided that the products are in their original condition and packaging.

Promotions and Discounts

Modibodi occasionally offers promotions and discounts, such as bundle deals, free shipping, and percentage-off discounts. Customers can sign up for Modibodi's newsletter to stay updated on the latest promotions and discounts.

Reputation

Modibodi has an excellent reputation for its high-quality products, affordable prices, and excellent customer service. The brand has earned positive reviews from customers and has been featured in various media outlets, such as Forbes and Cosmopolitan.

Payment Options

Modibodi accepts various payment methods, including credit and debit cards, PayPal, and Afterpay.

Loyalty Programs

Modibodi currently does not offer a loyalty program. However, customers can sign up for Modibodi's newsletter to stay updated on the latest promotions and discounts.

Customer Reviews

Modibodi's customer reviews are overwhelmingly positive, with customers praising the products' quality, effectiveness, and sustainability. Customers also appreciate Modibodi's excellent customer service and fast shipping.

Community Involvement

Modibodi is actively involved in various social and environmental initiatives, such as donating products to women's shelters and partnering with environmental organizations to reduce waste and promote sustainability.

Shipping and Costs

Modibodi offers fast and affordable shipping, with free shipping on orders over $100. The shipping costs vary depending on the location and shipping method, and customers can choose between standard and express shipping.