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8% users rated Poor
12% users rated Average
15% users rated Very Good
33% users rated Excellent
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griselda
Unrivaled Comfort and Durability: A Lifesaver for Every Woman
From one satisfied customer to another, let me share my heartfelt experience with Modibodi. Upon discovering Modibodi in early 2023, I was intrigued by the rave reviews and decided to give their period underwear a try. The seamless shopping experience and top-notch customer service left a lasting impression, setting the perfect stage for what was to come. Initially, I was enamored by the comfort and functionality of the period underwear. However, my admiration soon turned into disappointment as the garments showed signs of wear and tear after just a few uses. The waistbands started unraveling, elastic peeking out, and the overall quality deteriorated rapidly despite adhering strictly to the washing guidelines. It was during this frustrating period that I stumbled upon the stark contrast between Modibodi and another brand, WUKA. The durability of WUKA's period underwear stood the test of time, remaining as comfortable and intact as the day I bought them. What's more, WUKA's commitment to being Oeko-Tex certified added a layer of reassurance, proving their dedication to responsible manufacturing. In hindsight, I regret the investment in Modibodi and urge fellow consumers to look elsewhere for undergarments that prioritize longevity and authenticity. Choosing brands like WUKA not only ensures durability but also aligns with ethical and sustainable practices, making a positive impact on personal comfort and the environment. Modibodi may have fallen short in quality, but it serves as a valuable lesson in discerning the true champions of period underwear. For all women seeking reliability and longevity in their undergarments, WUKA emerges as a beacon of hope and trust, promising a seamless blend of comfort, durability, and sustainability. Embrace the change, and let your undergarments be a reflection of your values and discernment. G
GBK
Modibodi Goes Above and Beyond Expectations with Customer Service
Being a returning customer of Modibodi, I had a mishap with a return parcel recently. Despite the unexpected challenges I faced with the return address in The Netherlands, Modibodi's customer service team truly went above and beyond to rectify the situation. The courier had difficulty delivering the parcel, and after a few unsuccessful attempts, it was sent back to me. I reached out to Modibodi's support team for assistance, and I was impressed by their prompt and efficient response. They immediately acknowledged the issue and worked tirelessly to resolve it. Not only did they assist in coordinating with the courier service for a successful redelivery, but they also offered me a generous discount on my next purchase as a gesture of goodwill. The level of dedication and professionalism demonstrated by Modibodi's customer service team left a lasting impression on me. Despite the initial inconvenience, their swift and effective resolution turned a potentially frustrating experience into a shining example of exceptional customer support. Thank you, Modibodi, for your unwavering commitment to customer satisfaction. I will continue to be a loyal customer, knowing that I can always rely on your outstanding service. K
Kaloufl
A Trusted Choice: Modibodi Keeps Impressing Me Every Time!
As a loyal customer of Modibodi, I can confidently say that this company never ceases to amaze me with their exceptional service. Recently, I had the pleasure of making another purchase from them, and true to form, they delivered beyond my expectations. From the seamless communication to the top-notch product quality and swift delivery, Modibodi continues to set the standard for excellence in the industry. I am genuinely grateful for their consistency in providing an outstanding customer experience. Thank you, Modibodi, for being a brand that I can always rely on! E
Emma Roseanne Haughton
Life-Changing Comfort: A Modibodi Revelation
Embracing Modibodi products has revolutionized my daily life. The exceptional quality and comfort they deliver have truly been a game-changer for me. From the moment I tried their products, I have been nothing short of impressed. Not only are they great, but they are also remarkably comfortable, making every day feel more enjoyable. The durability of Modibodi items is equally impressive; they last for a long time, proving their worth when cared for properly. Modibodi has exceeded my expectations, making me a loyal and delighted customer. Thank you for creating such amazing products that have truly enhanced my lifestyle! M
Mrs S
Transformed my comfort – Seamless Brief Maxi exceeded expectations!
Exploring modibodi.com, I stumbled upon the Seamfree Full Brief Maxi. With initial reservations, I took the plunge. To my delight, these briefs were a game-changer. Embracing them, I felt like wearing a cloud, not an oversized nappy as feared. The coverage was impeccable, catering to every contour beautifully. Despite my hesitations, these briefs brought me unparalleled comfort. However, within a year, minor hiccups emerged. The seams on the hips wore off, demanding a quick fix with needle and thread. Furthermore, the waistband hem started to roll up over time. On the flip side, my Classic Full Brief from 2021 still retains its glory, standing the test of time. While the seamless range fell short on longevity, the Seamless Brief Maxi paved the way for a comfort revolution. It effortlessly transformed my undergarment experience. As for future purchases, my trust remains with the classics. K
Kristina Sivakova
A Journey of Disappointment Turned Lessons Learned
My experience with modibodi.com started off very disappointingly. The lack of updated shipping information, delayed response to inquiries, and unmet promises left me feeling frustrated and helpless. As days turned into weeks without any resolution in sight, I found myself in a state of limbo, anxiously waiting for a package that was meant for a special holiday. Despite my initial trust in Modibodi's shipping estimates and reassurances, the reality of the situation became clear as communication breakdowns persisted. I realized that being patient can only go so far, especially when faced with unmet expectations and false promises. My attempts to seek assistance from various channels, including contacting AUS post and consumer rights organizations, only added to my mounting stress. However, after expressing my concerns through reviews and messages, I eventually received a full refund for the purchased items. This experience, though frustrating, taught me valuable lessons about the importance of transparency, communication, and customer service in e-commerce transactions. While I am grateful for the resolution, I believe that there are essential improvements to be made in the way customers are treated and supported during challenging situations. C
Charlene
An Exceptional Resolution and Customer Service Experience at Modibodi
After encountering some issues with the fit and lining of the four pairs of briefs I purchased from Modibodi, I was initially disappointed. However, the exceptional customer service I received during the resolution process has completely turned my experience around. Upon reaching out to express my concerns about the faulty items, I was met with a prompt and understanding response from the Modibodi team. They not only acknowledged my dissatisfaction but also took immediate action to resolve the matter to my complete satisfaction. I was particularly impressed by the efficient handling of my case, as well as the genuine effort made by the customer service team to address my concerns. The level of care and attention to detail in ensuring that I, as a customer, felt valued and heard truly exceeded my expectations. In the end, I not only received a full refund for all four pairs of briefs, in accordance with consumer rights, but also a sincere apology for the inconvenience caused. This experience has reinstated my trust in Modibodi as a company that prioritizes customer satisfaction above all else. I would like to extend my heartfelt appreciation to the Modibodi team for their professionalism and dedication to ensuring that I walked away from this experience feeling genuinely cared for and respected as a customer. Thank you for turning what started as a negative situation into a shining example of exceptional customer service. I will definitely be a returning customer and will continue to recommend Modibodi to others. C
Charlene
Turning Frustration into Appreciation: A Testimonial for Modibodi.com
I was initially skeptical when my first order from Modibodi arrived. The briefs I received didn't fit well, and the linings were faulty. Determined to resolve the issue, I reached out to their customer service team, hoping for a quick and satisfactory resolution. However, what followed was a series of disappointments - slow response times, incomplete solutions, and an overall feeling of being ignored. Despite my frustration, I persisted in my attempts to communicate my concerns, providing images and detailed explanations of the issues I encountered. I was well aware of my consumer rights, especially in the UK, where faulty goods should entitle me to a full refund within 30 days of purchase. Despite citing these regulations, I was offered only a credit note for half the value of the items. This fell short of my expectations and left me feeling undervalued as a customer. However, every cloud has a silver lining. In the midst of this challenging experience, I found that my interactions with Modibodi's customer service team transformed my perspective. While the road to resolution was bumpy, ultimately, they acknowledged their missteps and provided me with a full refund for all four pairs of briefs. This gesture of goodwill resonated with me and restored my faith in the company. To Modibodi: Thank you for listening, for understanding, and for rectifying the situation. Your willingness to address my concerns and uphold consumer rights speaks volumes about your commitment to customer satisfaction. I appreciate the efforts made to turn a negative experience into a positive one, and I now trust in the integrity of your brand. In conclusion, though the journey was trying, the destination was one of appreciation and gratitude. Modibodi has won me over with their responsive and customer-centric approach, and I look forward to continuing my relationship with them, confident in their dedication to quality and customer care. C
Consumer
Comfort and Confidence: A Lifesaver for Heavy Periods
As an avid user of modibodi.com, I can confidently say that their products have been a game-changer for me during my monthly cycle. While I initially faced some challenges with sizing and absorbency, I found a solution that has brought me comfort and confidence. The 24-hour maximum absorbency pants, although not living up to their promised duration, still serve as a reliable backup alongside traditional pads and tampons. This combination has effectively safeguarded me against leaks, allowing me to go about my day without worry. I highly recommend opting for a size larger than your usual fit, as the sizes tend to run small. Additionally, be mindful of potential shrinkage after washing, as I encountered this issue despite following the care instructions diligently. Despite these drawbacks, the shorts-style pants have emerged as my favorite due to their superior security and leak-proof features. While the returns process may be cumbersome, the peace of mind these garments provide is well worth the initial hassle. In conclusion, modibodi.com's products have undeniably carved out a place in my feminine care routine. While there are areas that could be improved, the overall benefits outweigh the drawbacks. I wholeheartedly stand by these life-saving garments and the sense of empowerment they instill during my period. C
Consumer
Choosing the Right Size Made a Big Difference for Me!
After investing in several pairs of modibodi.com pants, I experienced mixed feelings. The high-absorbency 24-hour pants didn't meet my expectations, lasting only a fraction of that time before leaks occurred. Disappointing, right? Despite my heavy flow, I had hoped for better performance. However, I found a solution by using them concurrently with pads/tampons as an added layer of protection, which effectively prevented any accidents. My personal favorite turned out to be the shorts style, providing a sense of security and unparalleled leak protection. One crucial tip I discovered the hard way is that sizes run smaller than expected. Dealing with returns became a hassle, compounded by subpar customer service. To avoid any sizing issues, I recommend purchasing a size larger than your usual. Another slight drawback is that the garments seem to shrink after wash, even when following the care instructions diligently. This can be frustrating for long-term use. In conclusion, while modibodi products do serve a purpose in my menstrual routine, considering the price point, I might explore more cost-effective alternatives in the future. Despite the setbacks, finding the right size and using them in conjunction with other period products truly made a significant difference for me. K
Kaloufl
Life-changing Comfort and Confidence
After discovering Modibodi, I couldn't resist trying out their period pants. The website not only offered a seamless shopping experience but also highlighted their commitment to sustainability, making me feel good about my purchase. When my order arrived promptly, I was thrilled with the fit and the luxurious feel of the fabric. Sure, the pants were a tad snug, but that snugness translated to unparalleled security and comfort. The soft, silky texture was just the cherry on top. Modibodi has truly revolutionized my wardrobe and given me the confidence I never knew I needed. A
Alma Rahman
Sizing discrepancy and unhelpful customer support
I recently discovered Modibodi and was eager to try their products after reading glowing reviews. I initially purchased a pair of pants in size 10 and was blown away by how comfortable they were and how well they fit. The absorbency was also impressive, although I still used them in conjunction with other period products due to my heavy flow. Encouraged by my positive experience, I decided to buy a second pair in a different style but the same size. Unfortunately, this pair turned out to be uncomfortably tight, leaving me disappointed and frustrated. When I reached out to customer support, I was informed about the variation in materials used, resulting in the sizing discrepancy. Had I known about this difference beforehand, I would have opted for a size up. While I was disheartened that I couldn't return the unworn pants, I was more concerned about the lack of clarity regarding the sizing difference on the website. This experience left me hesitant about making future purchases, especially since the customer support did not offer a satisfactory solution. Despite my setback, I still believe in the quality of Modibodi's products and hope that they address these issues to prevent other customers from facing similar challenges. I truly wanted to continue supporting this brand, and I'm optimistic that they will take steps to improve their transparency and customer service. In the end, I hope Modibodi considers enhancing their communication about sizing discrepancies to ensure a smoother and more satisfying experience for their customers. K
K Ledoch
Poor client support & inaccurate size guides
I want to take a moment to share how Modibodi has completely transformed my daily life. When I think about how this company has gone above and beyond, there are no words to truly express my gratitude. From the seamless delivery process to the impeccable customer support, every aspect has exceeded my expectations. As a first-time customer, I typically have hesitations about making online purchases, especially when it comes to clothing sizes. However, Modibodi's accurate size guides and detailed descriptions allowed me to confidently select the perfect fit. This attention to detail reflects their genuine commitment to customer satisfaction. I also had the privilege of experiencing their exceptional customer service. When I needed to process a return, the team swiftly assisted me throughout the entire process. The dedication and promptness they demonstrated truly solidified my trust in their brand. Modibodi truly sets the standard for customer service and quality products. I am overjoyed by my experience and look forward to continuing my journey with this remarkable company. Thank you, Modibodi, for making a meaningful difference in my life. K
K Ledoch
Exceptional Quality Products Surpassed Expectations!
I recently had the pleasure of experiencing Modibodi's products, and I must say, I am thoroughly impressed. The quality and innovation behind their period-proof underwear and swimwear exceeded my expectations. Not only are the products comfortable and effective, but they also provided me with the confidence and freedom I needed during that time of the month. What truly sets Modibodi apart is their commitment to sustainability and eco-friendliness. I appreciate how they prioritize the environment without compromising on performance. The materials used are not only reliable but also gentle on the skin, making them ideal for extended wear. Moreover, I cannot praise their customer service enough. Unlike some other brands, Modibodi's support team was incredibly responsive and helpful. They went above and beyond to address any queries or concerns I had promptly and courteously. I felt valued as a customer, which is a rarity in today's fast-paced consumer world. In contrast to other reviews, I found their size guides to be accurate, ensuring a perfect fit with my order. The sizing was spot on, and the products were true to their description. The attention to detail in designing products that cater to different body types is truly commendable. In conclusion, Modibodi has won me over with their exceptional products and outstanding customer service. I highly recommend their range to anyone looking for comfortable, sustainable, and reliable period solutions. Thank you, Modibodi, for revolutionizing the way we approach menstrual hygiene! J
Julia
Modibodi Empowers Me with Confidence and Comfort
After struggling to find the right underwear, I stumbled upon Modibodi's website and was intrigued by their sustainable approach. However, I encountered some sizing issues. The underwear I ordered didn't quite match the sizing chart, and I had to go through the hassle of exchanging them, incurring additional shipping costs. Despite this initial setback, I must commend Modibodi's customer support team for their responsiveness, even though it took a day at times. While the sizing concern was disappointing, their sustainable shipping and products stood out to me and resonated with my values. I haven't had the chance to fully experience the product yet, but I can't deny the positive impact of their eco-friendly initiatives. With some adjustments to their sizing guidelines, Modibodi could truly excel in providing comfort, confidence, and sustainability to their customers.
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Introduction
Modibodi is an Australian-based company that specializes in reusable period-proof underwear and hygiene products. With a mission to create a more sustainable and eco-friendly period, Modibodi offers a range of products that cater to all women's menstrual needs.Pros and Cons
Pros:- Wide range of sizes, from XS to 6XL.
- Eco-friendly and sustainable products.
- One of the most affordable reusable period-proof underwear brands.
- Excellent customer service and fast shipping.
- Comfortable and high-quality products.
- Not all products are suitable for heavy periods.
- The sizing can be a bit confusing for some customers.
- Some customers may need to buy multiple pairs to last through their entire period.
- Can be a bit more expensive than regular underwear, but still cheaper than other reusable period-proof underwear brands.