Users Voice for Monq

38% users rated Terrible
8% users rated Poor
0% users rated Average
0% users rated Very Good
54% users rated Excellent
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Monq Overall rating
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Review article published on: 21 Oct 2019

Last updated by on 10 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
May 2022 5 5 5 5 5 5
Jun 2022 5 4 4 4.5 5 4.9
Jul 2022 5 4.1 5 4.9 4.4 4.5
Aug 2022 3.2 3.3 3.7 4.8 2.8 4.3
Mar 2023 5 3.8 2.4 4.8 4.5 4.8
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Detailed Monq Review by

Introduction

Monq.com is an American-based company that sells personal aromatherapy diffuser pens made with organic essential oils. The company's mission is to enhance well-being by introducing its customers to natural plant-based remedies. With over 20,000 positive reviews on their website, Monq.com claims to offer an extensive range of therapeutic benefits.

Pros and Cons

Pros:
  • Monq.com offers an extensive range of organic essential oils
  • The company's products are free from nicotine, tobacco, and harmful substances
  • Customers can choose from pre-mixed blends or create their personalized blends
  • Monq.com provides a user-friendly website that allows customers to place orders easily
  • The company has an excellent reputation, with thousands of positive reviews from satisfied customers
Cons:
  • Some essential oils may cause an allergic reaction in some customers
  • The prices of the products are relatively high compared to other aromatherapy products on the market
  • Monq.com only ships to the USA and Canada

User Experience

Monq.com provides a user-friendly, well-designed website that guides customers through the ordering process quickly. The website is easy to navigate and provides detailed information about the products, including their descriptions, ingredients, and benefits. Customers can choose from several different pre-mixed blends or create their personalized blends using the Blend Bar feature. Additionally, the website has an FAQ section that addresses frequently asked questions and a blog that covers various topics related to natural remedies and aromatherapy.

Pricing and Value for Money

Monq.com's products are relatively expensive compared to other aromatherapy products on the market. A single personal diffuser pen costs around $20 with a discount on three pens for $45. While the price may be high, Monq.com assures its customers of organic and high-quality essential oils. Customers can sign up for the company's subscription service to save 10% on their orders, free shipping, and exclusive access to limited-time offers.

Alternatives

Some of the alternatives to Monq.com include Saje Natural Wellness, doTERRA, and Eden's Garden. These companies offer similar products and services that promote natural remedies and aromatherapy. However, Monq.com may provide more value for money for customers with its subscription service and personalized blend options.

Customer Service

Monq.com provides excellent customer service to its customers. The company offers a live chat feature on their website that customers can use to get quick answers to their queries. Customers can also contact the company through email or phone. Additionally, the "Help" section of the website provides customers with information about their orders, shipping, and returns.

Product Quality and Selection

Monq.com assures its customers that its products are made with organic essential oils and free from nicotine, tobacco, and harmful substances. Customers have a range of products to choose from, including pre-mixed blends and personalized blends. The company offers blends that promote different therapeutic benefits, including focus, energy, sleep, and relaxation.

Website Usability

Monq.com provides a user-friendly website that is easy to navigate. Customers can filter products by therapeutic benefits or product type. The website provides detailed information on each product's ingredients, use, and benefits.

Returns and Exchanges

Monq.com offers a 30-day return policy for unused products. The company provides a refund for returned products or a replacement for faulty or damaged products.

Promotions and Discounts

Monq.com provides several promotional offers and discounts for its customers. The company offers a 10% discount to customers who sign up for subscription service. Additionally, the company offers seasonal discounts and promotions that customers can take advantage of.

Reputation

Monq.com has an excellent reputation with thousands of positive reviews from satisfied customers. The company has been featured in various publications and media outlets, including Thrive Global, InStyle, and Forbes.

Payment Options

Monq.com accepts various payment options, including Visa, MasterCard, American Express, and PayPal.

Loyalty Programs

Monq.com provides a subscription service that offers 10% off on orders, free shipping, and exclusive access to limited-time offers.

Customer Reviews

Monq.com has over 20,000 positive reviews on their website. The reviews are from satisfied customers who have experienced the therapeutic benefits of the company's essential oil blends.

Community Involvement

Monq.com is involved in various social initiatives related to environmentalism, natural health remedies, and animal welfare.

Shipping

Monq.com ships orders within the USA and Canada within 2-7 business days. The company charges a standard shipping fee of $5.99.

Costs

The prices of Monq.com's products range from $20 to $150, depending on the product type and quantity. Customers can save 10% on their orders by signing up for the subscription service, which is free to join.

Monq Recent User Reviews

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Reviewer Name: Vesper

Review Submission Date: 2022-01-13

Review Title: Mix & Match Monq R
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Review Description: (Mix & Match Monq R, Zen, Sleepy, Lively, Mountain and Happy)They taste all taste burnt and the price was extortionate.The box they came in had no instructions on charging time, safety warnings, how to use it correctly, etc.The shipping information was incredibly lacking.

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Reviewer Name: Mia Beghetto

Review Submission Date: 2021-08-27

Review Title: Monq Bath Soaps
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Review Description: I tried the MONQ Bath Soaps and they are amazing! You can tell that there is a lot of essence in the products, not greatly diluted like other similar products on the market. They have strong essence, and the skin has a gentle nuance of the product after taking the bath. I love them so much that sometimes I find myself simply smelling them because I feel calmer, and more relaxed after taking a deep breath of those natural oils. Packaging was also a delight. Definitely recommend!

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Reviewer Name: Sara

Review Submission Date: 2021-05-03

Review Title: not worth it
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Review Description: it says on the website that there's around 600 breaths in a monq witch means that there's less then a hour worth of breaths for $20. i think that's a little expensive. and then theres is no way to cancel your order when you bought the items. so dint buy it unless you have the money for it

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Reviewer Name: Nily

Review Submission Date: 2021-02-26

Review Title: I placed an order two months ago
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Review Description: I placed an order two months ago. Have no tracking but it says it was sent out. Contacted the company with no response. Completely feel scammed. Such a small item shouldn’t take this long and the lack of any response from the company just makes me feel like I got scammed. Terrible. Do not order. You won’t receive your product. My friends also ordered and they are in the same situation

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Reviewer Name: TRIANA VLOGS

Review Submission Date: 2021-01-04

Review Title: So I have not got mine yet but dose…
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Review Description: So I have not got mine yet but dose anyone know they work for sure because I just bought it and I did not have an accont and I paid 30$ and I signed in as guest:)

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Reviewer Name: Rebecca Jones

Review Submission Date: 2020-09-27

Review Title: Really disappointed
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Review Description: Really disappointedThe R range lasted 2 days so I now have a charger and a case. I wish I had have tried the disposable ones as they seem to get better reviews but the pods for the R leak and last for literally a day with the recommended usage. Overpriced for something you can use for hardly any time They've put up the price for shipping to the UK to 20 dollars also, even though the website states they ship it from the UK.EDIT.. I emailed a few days ago to follow up on my issues and haven't received any response

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Reviewer Name: Sheridan Wood

Review Submission Date: 2020-06-16

Review Title: 10/10
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Review Description: Helps with stressful work days and good for relaxing, love the no addictive or harmful chemicals and the fact that it's all essential oils!

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Reviewer Name: Richard Braxton

Review Submission Date: 2019-11-10

Review Title: Monq is excellent
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Review Description: Monq is excellent. The customer service is the best I’ve ever experienced and the ordering and product is fresh and great. 100% recommend them to anyone.

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