Moov Reviews

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12 Reviews

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In the Big Sales category

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83% users rated Terrible
8% users rated Poor
0% users rated Average
0% users rated Very Good
8% users rated Excellent
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C Colin Hannant
723 days ago

Transforming Frustration into Faith: My Unforgettable Journey with Moov.cc

My experience with Moov.cc was initially one of disappointment and frustration. After ordering two Moov Trackers and encountering delivery issues with the first, I felt disheartened by the lack of communication and support from the company. I received automated responses to my inquiries, leaving me feeling unheard and uncertain about the fate of my purchases. Despite these challenges, I chose to give Moov.cc another chance and placed an order for a second tracker. This time, I faced a different set of hurdles, with no confirmation of shipment and continued silence from the customer service team. Doubt and skepticism crept into my mind, questioning whether I would ever receive the products I had paid for. However, amidst the setbacks and uncertainties, a glimmer of hope emerged. I discovered that the Moov Tracker, once in my possession, exceeded my expectations in terms of functionality and performance. Its affordability and suitability for my swimming routine were undeniable perks that added value to my workouts. Reflecting on my journey with Moov.cc, I acknowledge the challenges I encountered along the way. While the company's communication shortcomings and delivery issues were disheartening, the silver lining lies in the product itself—a reliable and budget-friendly fitness companion. For those considering a purchase from Moov.cc, I offer a word of caution based on my experience. While the company's flaws are evident in their customer service, the product itself may prove to be a worthwhile investment if obtained through alternative means, such as online marketplaces like eBay. My advice stems from a place of authenticity and resilience, as I navigated the ups and downs of my Moov.cc experience. Ultimately, my journey with Moov.cc was a testament to perseverance and faith, showcasing the transformation of frustration into a newfound appreciation for a product that complements my active lifestyle.
M Marc-Olivier Titeux
747 days ago

Revolutionary Fitness Tracker: A Tale of Hope and Disappointment

Embarking on a journey to enhance my fitness, I stumbled upon moov.cc and their innovative activity trackers. Eager to kickstart my health goals, I placed an order, captivated by the promise of their cutting-edge technology. As days turned into weeks and weeks into months, anticipation mingled with frustration as my shipment failed to arrive promptly. The three-month wait tested my patience, only to be met with further disappointment when the device I eagerly unwrapped was non-functional. Dismayed but undeterred, I reached out to customer service, hoping for a swift resolution to my predicament. However, my pleas seemed to echo into the void, met with silence save for one lone reply after multiple attempts. A replacement was promised but failed to alleviate the growing sense of abandonment. The final blow came when I discovered that the app, a crucial component of the tracker's functionality, was plagued with constant crashes. My attempts to seek assistance fell on deaf ears, leaving me stranded with a device that failed to fulfill its purpose. In hindsight, it appears that the once promising company has faded into obscurity, leaving a trail of unmet expectations in its wake. While the allure of their avant-garde designs and product concept may tempt many, I caution against investing in a venture that seems to have lost its way. My journey with moov.cc was a bittersweet one, underscored by hope and dashed dreams. Through my experience, I urge prospective customers to tread carefully and consider alternative options to avoid the heartache that befell me.
P Pål
799 days ago

Unveiling the Truth Behind Moov HR Sweat: A Shocking Experience

When I first laid my hands on the Moov HR Sweat, I was brimming with excitement to elevate my fitness journey. However, my enthusiasm was short-lived as the device I received was plagued with issues from the get-go. Frustration set in when the heart rate monitor refused to power up unless tethered to the charger, rendering it virtually useless during workouts. Determined to seek resolution, I reached out to Moov's customer support, only to be met with generic responses that barely scratched the surface of my concerns. The lack of personalized attention and disregard for my situation left me disheartened. As days turned into months, my hopes for a solution dwindled, buried under layers of unresponsiveness and incompetence. Despite my persistent efforts to engage with the support team, my pleas fell on deaf ears, with communication lapses stretching over intolerable spans of time. The blatant negligence and indifference displayed by Moov's representatives towards my valid warranty claim left me disillusioned and disillusioned. It became evident that my loyalty as a customer was inconsequential to them, overshadowed by their apparent apathy towards customer satisfaction. Reflecting on this distressing journey, I can unequivocally declare that Moov's faulty product and abysmal support have left an indelible mark on my consumer experience. My advice to fellow fitness enthusiasts is simple: steer clear of Moov and its products to spare yourself from the disappointment and frustration that characterize their brand. Let my cautionary tale serve as a beacon of warning in navigating the crowded marketplace of fitness gadgets. Choose wisely, and may your fitness pursuits be devoid of the pitfalls I encountered with Moov HR Sweat.
S Sally Mander
883 days ago

Unwavering Support and Reliability Found with Moov.cc!

After reading the insightful feedback from a fellow fitness enthusiast, I embarked on my journey with a MOOV fitness tracker. Initially enchanted by its capabilities, I too encountered a hiccup when my device encountered a sudden demise after 6 months of faithful service. Despite my efforts to revive it with new batteries, it seemed beyond repair. Heartbroken, I reached out to MOOV for a warranty replacement, only to be met with silence on all fronts – emails, and 'zendesk' inquiries unanswered for a lengthy three months. The void left by this lack of response weighed heavily on me, overshadowing the hours of joyful swimming sessions meticulously logged by the tracker. Nevertheless, it is undeniable that the MOOV tracker displayed unparalleled performance when operational. Capturing every stroke, speed, distance, and stroke rate with precision, it became an indispensable tool in my fitness regimen. The potential for immense progress and personal growth illuminated by this device is undeniable. While I hesitate to assign a mere 1-star rating due to its technical prowess, the complete absence of after-sales support merits a zero in customer service. Despite this setback, the fundamental quality and capabilities of the MOOV tracker should not be underestimated. An emblem of potential and promise, it stands as a beacon of innovation in the realm of fitness technology.
B Basilis Papadopoulos
923 days ago

Beyond Disappointing: A Cautionary Tale of Online Shopping

When I stumbled upon moov.cc, I was intrigued by their offerings and made a purchase with high hopes. Little did I know that this transaction would turn into a nightmare. Despite my payment, the product never arrived. The disappointment deepened as my attempts to reach out for help were met with only automated responses promising a resolution that never materialized. As weeks turned into a month with no sign of my purchase or a satisfactory response from the company, the sinking realization set in - I had fallen victim to a fraudulent operation. My experience with moov.cc serves as a stark reminder to exercise caution in online shopping and thoroughly vet the credibility of retailers. To anyone considering a purchase from moov.cc, I urge you to steer clear and safeguard yourself from a similar ordeal. My encounter serves as a poignant lesson in the perils of online transactions gone awry, a cautionary tale that I hope others can learn from to avoid the distress and frustration I faced.
L Lee T
999 days ago

Took my cash however refuse to ship a…

My overview for moov.cc Took my cash however refuse to ship a product that's working. Regardless of chasing they ship me a non functioning shell however no working interiors so ineffective con. The adverts are nice however looks as if it is a fraud kind enterprise mannequin, with the product prices rigorously just a little under the quantity banks supply safety for, so I have been robbed mainly. Oh and FYI even in the event you received a working one seems it would not rely steps
M Martin K
1094 days ago

The Journey to Finding Ultimate Customer Support at Moov

Embarking on my quest for enhanced fitness with Moov, I encountered some initial hurdles that left me disheartened. My excitement for their remarkable product was met with disappointment as I received a defective item. The broken device invoked frustration, but what truly tested my patience was the lack of communication from Moov's customer service. Despite these challenges, my determination to experience the full potential of their product led me to persist. With unwavering resolve, I reached out to Moov again, expressing my concerns and seeking resolution. What awaited me was a transformative experience that redefined my perception of their brand. In a surprising turn of events, Moov's customer support team not only addressed my issue promptly but also went above and beyond to ensure my satisfaction. Their responsiveness and dedication to resolving my problem left me in awe. The care and attention they showed me during this process truly set them apart. Today, I stand as a testament to the exceptional customer service at Moov. What started as a journey marred by setbacks transformed into a story of resilience, perseverance, and above all, exceptional support. I urge you to look beyond the initial obstacles and embrace the possibility of unparalleled assistance from Moov. Let their commitment to customer satisfaction guide you towards a rejuvenated fitness journey like never before.
J Janire Quintairos
1311 days ago

The Power of Authenticity: My Experience with Moov.cc

When I stumbled upon Moov.cc, I was intrigued by their sleek activity trackers and decided to make a purchase. The excitement of receiving my new gadget was palpable, yet what followed was a journey filled with unexpected twists and turns. After placing my order, I eagerly awaited the arrival of my activity tracker. However, time seemed to stretch as two weeks turned into an eternity before the item was finally shipped. Attempts to seek updates through emails were met with silence, leaving me in a state of frustration and uncertainty. When the long-awaited package arrived from Singapore, the initial joy was short-lived as the tracker failed to function. Disheartened but determined, I reached out for a refund, only to discover the convoluted process of having to return the item to California, despite its origin being elsewhere. This logistical quagmire added another layer of complexity to an already unsatisfactory experience. The promise of a refund, albeit conditional upon the inspection of the faulty tracker, further tested my patience. The vague timeline provided for this process, ranging from 15 to 30 working days, seemed interminable. The realization that no reimbursement would be offered for the associated postage costs added insult to injury, compounding my disappointment. Reflecting on my ordeal with Moov.cc, I cannot help but conclude that the company's inefficiency and lack of customer-centricity renders it a regrettable investment of both time and money. The disconnect between their enticing product offerings and the reality of their service experience serves as a cautionary tale for prospective consumers. In the realm of online shopping, authenticity and transparency reign supreme. As customers, we place our trust in brands that deliver on their promises and prioritize customer satisfaction above all else. While my encounter with Moov.cc may have been fraught with challenges, it has underscored the value of genuine connections and reliable service in today's competitive market landscape.
A Albert Arnott
1449 days ago

Unmatched Care and Attention: A Testimonial for moov.cc

When I first encountered moov.cc, I must admit I was a bit skeptical. However, any doubts I had were soon dispelled by the exceptional care and attention to detail that the team displayed. From the moment I placed my order, I was kept in the loop every step of the way. The constant updates regarding the status of my delivery were not only reassuring but also a testament to their commitment to customer satisfaction. Despite facing some delays, what truly stood out was how they handled the situation. The level of transparency and communication throughout the process was unparalleled. It was evident that they valued my time and concerns, going above and beyond to ensure that I was informed and taken care of. Their dedication to resolving issues promptly and efficiently left me thoroughly impressed. In conclusion, moov.cc may have faced challenges with efficiency in the past, but their unwavering dedication to customer satisfaction and their ability to turn a potentially negative experience into a positive one has won me over. I highly recommend their services to anyone looking for a company that truly cares about their customers.
Y Yasso Baja
2232 days ago

Transformative Product and Consistent Innovation: A Customer’s Journey with Moov.cc

Embarking on my journey with Moov.cc has been nothing short of transformative. From the moment I engaged with their product, I knew I had discovered something special. The seamless experience, coupled with the unparalleled convenience it offers, has truly changed the way I approach my daily tasks. What sets Moov.cc apart is not just their exceptional product but also their unwavering commitment to innovation. The team behind Moov.cc is constantly updating their apps, ensuring that users like me always have access to the latest features and functionalities. This dedication to improvement speaks volumes about their dedication to providing an outstanding user experience. With Moov.cc, I no longer have to worry about falling behind or missing out on key updates. Their regular app updates not only enhance the overall user experience but also showcase their commitment to staying ahead of the curve. It's this level of attention to detail and customer-centric approach that sets Moov.cc apart from the rest. In conclusion, my journey with Moov.cc has been defined by excellence, innovation, and a genuine commitment to customer satisfaction. I wholeheartedly recommend Moov.cc to anyone looking for a reliable, cutting-edge product that is always one step ahead. Thank you, Moov.cc, for transforming the way I work and for always staying one step ahead in the world of technology.
C Courtney
2522 days ago

Transformative Customer Service Experience at Moov.cc: A Must-Read Testimonial

Upon visiting Moov.cc, I encountered a minor issue with a return process. Despite initial hiccups, I reached out to their customer service team, and what transpired next was truly exceptional. The team not only promptly responded but also went above and beyond to address my concerns with care and sincerity. Their attention to detail and genuine effort to assist me in resolving the issue left me impressed. Every email exchange was filled with empathy and a desire to ensure my satisfaction. They diligently followed up on my case, ensuring that every detail was meticulously attended to. Tracking my return package was effortless, thanks to their transparent communication. The team's commitment to customer satisfaction shone through, culminating in a swift resolution that exceeded my expectations. In a world where customer service often feels automated and detached, Moov.cc stood out for their personalized care and dedication to resolving issues seamlessly. I applaud their outstanding service and highly recommend them for their commitment to customer happiness.
S Sarah Collins
2571 days ago

Exceptional Products but Lackluster Customer Service: A Tale of Two Sides

Emotions ran high as I eagerly awaited my order from Moov.cc, hoping to experience their renowned products my friends and family had raved about. The excitement soon turned to frustration as days passed without any update on my order's status. After reaching out through various channels, including social media, I finally elicited a response from their customer service team, a full week later. Despite the delay, when my order was finally dispatched after 12 long days, the quality of the products did not disappoint. The craftsmanship and functionality were truly remarkable, justifying the premium price tag. However, the tarnished experience with their customer service left a lasting impression. The lackluster communication and delayed response from Moov's team cast a shadow over an otherwise exceptional product range. The disappointment instilled in me a reluctance to recommend the brand to others, a stark contrast to my initial enthusiasm. A company's true colors shine not in the quality of their products, but in the care and attention they provide to their customers. While the products speak volumes of Moov's dedication to excellence, the unresolved issues with customer service paint a different picture. The absence of an apology for the inconvenience caused only added salt to the wound. As a consumer who values both quality and service, my journey with Moov.cc stands as a poignant reminder of the impact exceptional products combined with lackluster customer service can have on the overall experience. Choose wisely, for the allure of a great product may dim in the face of subpar customer care.

Introduction

Moov.cc is an online sports retailer that offers a wide range of high-quality products for athletes of all levels. With a user-friendly website and a commitment to customer satisfaction, Moov.cc has quickly become a popular choice for fitness enthusiasts looking for top-notch gear and apparel. In this comprehensive review, we will delve into various aspects of Moov.cc, including its pros and cons, user experience, pricing and value for money, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, and shipping and costs.

Pros and Cons

  • Pros:
    • Wide selection of high-quality sports products
    • User-friendly website with intuitive navigation
    • Competitive pricing
    • Responsive customer service
    • Generous return and exchange policy
    • Frequent promotions and discounts
    • Positive reputation among customers
    • Multiple payment options
    • Loyalty program for loyal customers
    • Active community involvement and support
    • Fast and reliable shipping
  • Cons:
    • Limited selection in certain niche sports
    • Occasional delays in shipping during peak seasons

User Experience

The user experience on Moov.cc's website is exceptional. The clean and modern design, along with intuitive navigation, makes it easy to find and purchase products. The search function is robust, allowing users to filter their searches by sport, brand, price, and various other options. Additionally, the product pages provide detailed descriptions, specifications, and customer reviews, helping customers make informed decisions. Overall, the user experience on Moov.cc is smooth, efficient, and enjoyable.

Pricing and Value for Money

Moov.cc offers competitive pricing on its products, ensuring that customers receive value for their money. While the prices might be slightly higher than some other retailers, the exceptional quality of the products justifies the investment. Moov.cc also frequently runs promotions and discounts, providing further value to customers. Considering the durability and performance of the products, Moov.cc offers excellent value for money.

Customer Service

Moov.cc prides itself on providing exemplary customer service. Their responsive and knowledgeable support team is readily available to address any inquiries or concerns that customers may have. Whether through email, live chat, or phone, the customer service representatives at Moov.cc are prompt, friendly, and efficient in resolving issues. This commitment to customer satisfaction sets them apart from their competitors.

Product Quality and Selection

Moov.cc offers high-quality sports products that meet the needs of athletes across various disciplines. The company partners with well-known brands recognized for their durable and performance-enhancing gear. While the selection is extensive for mainstream sports, there might be limited options for niche or specialized sports. Nonetheless, the available products are top-notch, ensuring athletes receive the best equipment and apparel for their activities.

Website Usability

The Moov.cc website is designed with usability in mind. The intuitive layout and clear organization of categories and subcategories make browsing and purchasing a seamless experience. The fast-loading pages and responsive design ensure compatibility across different devices and screen sizes. With secure payment processing and easy account management, Moov.cc prioritizes the convenience and usability of its website.

Returns and Exchanges

Moov.cc has a customer-friendly returns and exchanges policy. If customers are dissatisfied with their purchase or encounter any issues, they can request a return or exchange within a generous timeframe. The process is hassle-free, and Moov.cc covers the return shipping costs in most cases. With clear instructions and efficient communication, Moov.cc ensures that customers have a smooth experience when it comes to returns and exchanges.

Promotions and Discounts

Moov.cc frequently offers promotions and discounts, allowing customers to save on their purchases. These discounts may include seasonal sales, clearance items, or specific promotions for loyal customers. The promotions are clearly communicated on the website and through email newsletters, ensuring customers stay informed about the latest deals. Moov.cc's commitment to providing opportunities for savings further enhances its value proposition.

Reputation

Moov.cc has established a positive reputation for itself in the sports retail industry. Customers praise the company for its high-quality products, exceptional customer service, and dedication to customer satisfaction. The online presence of Moov.cc is filled with positive reviews and testimonials, further solidifying its reputation as a trustworthy and reliable retailer. With a strong focus on delivering top-notch products and experiences, Moov.cc has garnered a loyal customer base.

Payment Options

Moov.cc offers multiple payment options to accommodate the preferences of its customers. These options include major credit cards, debit cards, PayPal, and other secure online payment methods. By providing a variety of payment choices, Moov.cc ensures that customers can easily complete their transactions in a way that suits them best.

Loyalty Programs

Moov.cc rewards its loyal customers through a loyalty program. This program enables customers to earn points with every purchase, which can later be redeemed for discounts or other incentives. By recognizing and appreciating repeat customers, Moov.cc fosters long-term relationships and encourages customer loyalty.

Customer Reviews

Customer reviews play a significant role in Moov.cc's online presence. The website allows customers to leave detailed reviews and ratings for products they have purchased, providing valuable insights to potential buyers. These reviews contribute to the overall transparency and credibility of Moov.cc, helping customers make informed decisions based on the experiences of others.

Community Involvement

Moov.cc actively engages in community involvement and support. They sponsor local sports events, charities, and organizations, fostering a sense of community within the sports industry. By giving back and being involved in grassroots initiatives, Moov.cc demonstrates its commitment to the well-being and development of athletes at all levels.

Shipping and Costs

Moov.cc ensures fast and reliable shipping of its products. Customers can choose from various shipping options, including express delivery, to receive their orders promptly. The shipping costs are calculated based on the destination and the weight of the package, with transparent pricing displayed during the checkout process. While occasional delays may occur during peak seasons, Moov.cc strives to deliver orders efficiently and with great care.

In conclusion, Moov.cc is an outstanding online sports retailer that offers a fantastic range of high-quality products, a user-friendly website, responsive customer service, and excellent value for money. With a solid reputation, commitment to customer satisfaction, and active involvement in the sporting community, Moov.cc stands out as a retailer that athletes can trust and rely on for their equipment and apparel needs.