More-than-coffee Reviews

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3 Reviews

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In the Big Sales category

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33% users rated Very Good
67% users rated Excellent
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K Kim, Amager
3369 days ago

Exceptional Value and Service for Siemens Cleaning Products

I am thrilled to share my experience with more-than-coffee.de, where I found fantastic deals on filters and other cleaning essentials for my Siemens coffee machine. The prices were truly unbeatable, and the items arrived promptly and exactly as described. I wholeheartedly recommend this store to anyone in need of quality Siemens products. It's important to note that the prices listed on the website include 19% VAT and a €10 shipping fee. Payments are accepted only through Paypal or bank transfer. While there is no option to track your delivery, rest assured that the efficient service ensures a smooth process. Personally, I missed the DHL delivery as I was out, but after a quick trip to the post office, I had my package in hand, just slightly delayed. For anyone looking for affordability and reliability in their coffee machine maintenance, more-than-coffee.de is the place to go. A truly satisfying shopping experience that goes above and beyond expectations!
A Alex
4746 days ago

Transform Your Coffee Experience with Affordable Saeco Cleaning Products and Accessories

Embarking on a journey to elevate my coffee game, I stumbled upon more-than-coffee.de and their range of Saeco cleaning products and accessories at unbeatable prices. The seamless ordering process made acquiring items for my Saeco coffee/espresso machine a breeze. Living in Denmark, I often struggle with high shipping costs, but to my delight, the shipping rates offered were budget-friendly. The prompt delivery of my order surpassed my expectations, ensuring that I could enjoy my favorite brew without delay. If you're a coffee enthusiast like me, looking to maintain your Saeco machine with top-notch products at affordable rates, look no further than more-than-coffee.de. Your coffee experience will undoubtedly be enhanced by their quality offerings and efficient service.
H Henrik
5534 days ago

Exceptional Service and Lightning-Fast Delivery!

I couldn't be more impressed with my experience shopping at more-than-coffee.de. Despite only making a single purchase, I was amazed to receive my order just 5 days after placing it, all the way from Germany! The seamless process and the quick delivery without exorbitant shipping fees truly set this company apart. I will definitely be a returning customer, thanks to their outstanding service and prompt delivery. Thank you for exceeding my expectations!

Introduction

More-than-coffee.de is a reputable online retailer specializing in coffee-related products. With a wide range of options available, they cater to coffee enthusiasts of all levels, from casual drinkers to passionate connoisseurs. The company is known for its commitment to providing high-quality products, excellent customer service, and competitive pricing.

Pros and Cons

  • Pros:
  • Extensive selection of coffee products
  • Competitive pricing
  • High-quality and well-curated product range
  • Responsive and helpful customer service
  • Simple and user-friendly website
  • Positive customer reviews
  • Cons:
  • Limited payment options
  • Shipping costs may be high for certain regions
  • No loyalty program in place

User Experience

More-than-coffee.de offers a pleasant and seamless user experience. Navigating the website is intuitive, and the search function makes it easy to find specific products. Product descriptions are detailed and provide information such as origin, flavor profiles, and brewing methods. The checkout process is straightforward and secure, ensuring a hassle-free purchasing experience.

Pricing and Value for Money

More-than-coffee.de offers competitive pricing for their products. While their prices might not always be the lowest in the market, they provide excellent value for money due to the high quality of their offerings. Moreover, their commitment to sourcing ethically and sustainably grown beans reassures customers that they are investing in both their taste buds and the environment.

Customer Service

The customer service team at More-than-coffee.de is highly responsive and attentive. They promptly address any queries or concerns through multiple channels, including email and phone support. Their knowledgeable staff is always ready to offer personalized recommendations or assistance, ensuring that customers have a positive experience throughout their buying journey.

Product Quality and Selection

More-than-coffee.de takes great pride in curating a diverse range of high-quality coffee products. They work closely with trusted suppliers and brands to ensure that only the finest beans, equipment, and accessories make it to their inventory. Whether you're looking for single-origin beans, espresso machines, or brewing tools, More-than-coffee.de is sure to have something to suit your taste and needs.

Website Usability

The More-than-coffee.de website is user-friendly, with a clean and modern design. The layout is intuitive, allowing customers to browse and purchase products effortlessly. The use of clear categories, well-organized menus, and a responsive interface ensures a seamless experience across different devices, making it convenient for customers to shop on the go.

Returns and Exchanges

More-than-coffee.de facilitates returns and exchanges for products that meet certain criteria, such as being unused and in their original packaging. Customers can contact their customer service team to initiate the return process and receive detailed instructions. Although additional shipping costs might apply, the company aims to provide a fair and straightforward return policy to ensure customer satisfaction.

Promotions and Discounts

More-than-coffee.de occasionally offers promotions and discounts, allowing customers to enjoy additional savings on their purchases. These discounts can range from individual products to limited-time promotions on specific brands or product categories. Subscribing to their newsletter or following them on social media platforms is a great way to stay updated on these promotions and take advantage of the offers.

Reputation

More-than-coffee.de has built a strong reputation in the coffee community for its commitment to quality and customer satisfaction. Their dedication to sourcing ethical and sustainable products has garnered praise from customers and industry experts alike. Positive reviews and testimonials highlight their reliability, product excellence, and overall satisfaction of their customers, making them a trusted choice in the market.

Payment Options

While More-than-coffee.de supports popular payment methods such as credit cards and PayPal, their payment options are relatively limited compared to some other online retailers. Expanding to include alternative payment options, such as digital wallets or bank transfers, would provide customers with more flexibility and convenience during the checkout process.

Loyalty Programs

At present, More-than-coffee.de does not have a loyalty program in place. Introducing a loyalty program could encourage repeat purchases and further engage customers. Benefits such as exclusive discounts, early access to new products, or personalized recommendations based on purchase history could enhance customer loyalty and satisfaction.

Customer Reviews

Customers consistently praise More-than-coffee.de for their excellent products, customer service, and overall experience. Positive reviews mention the freshness and superior taste of their coffee beans, prompt delivery, and efficient resolution of any issues. These customer reviews reflect the company's commitment to providing an exceptional coffee shopping experience.

Community Involvement

More-than-coffee.de actively participates in coffee-related events, exhibitions, and collaborations within the coffee community. They contribute to promoting coffee culture and sharing knowledge with their customers. By organizing workshops, hosting tasting sessions, or supporting charitable initiatives related to coffee, the company demonstrates its commitment to fostering a sense of community among coffee enthusiasts.

Shipping and Costs

More-than-coffee.de offers shipping services to various regions. While shipping costs may vary depending on the destination and order size, the company strives to provide efficient and reliable delivery. Expedited shipping options are available for customers who wish to receive their coffee products quickly. However, it is important for customers to check their shipping costs before placing an order, as it can significantly impact the final cost.