Users Voice for Mothercare

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
Pie Chart Review Representation for Mothercare
Mothercare Overall rating
Customer Support
User Interface

Rate Mothercare Coupons Store

Customer Support
Click to Rate
Click to Rate
Click to Rate
User Interface
Click to Rate
Click to Rate

Review article published on: 28 Mar 2019

Last updated by on 10 Mar 2023

"Hi There! My name is Tanya Djavadzadeh. I am a social media strategist who has been helping build pages in the political and film industry."
Dec 2022 5 5 5 5 5 5
Jan 2023 5 4.9 4.1 3.6 3 1.5
Feb 2023 5 3 5 5 5 5
Mar 2023 5 5 5 5 5 5
Line Chart for Rating of peer stores

Detailed Mothercare Review by

Introduction is an online store that specializes in baby and child merchandise. The website offers a wide range of products from baby clothes, accessories, furniture, and toys to products for expecting mothers. The website has an appealing and easy-to-use interface that makes shopping for baby items convenient and comfortable. The website is available in both English and Russian languages, and it has become one of the leading baby and child-focused e-commerce websites in Russia.

Pros and Cons

Pros: • Wide range of baby products to choose from • Competitive pricing • Variety of payment options • User-friendly website • Fast shipping and reliable delivery • High-quality products • Positive customer reviews Cons: • No free shipping options • Limited international shipping • No customer loyalty programs

User Experience offers a user-friendly interface that makes it easy to find the products you need. The website is well-organized, with separate categories for each product, and the search bar makes it easy to find products by keyword. The website also has detailed product descriptions and images to help customers make informed purchases. You can also create a wishlist, compare products, and track the status of your order.

Pricing and Value for Money offers competitive pricing, and the quality of the products is worth the price. The website routinely offers discounts and promotions, making it easy to save money on baby products. Additionally, the website offers bundle deals that make it possible to buy multiple products at a discounted rate.

Alternatives has several competitors in the Russian market, including, Ecco Verde, and However, stands out due to its wider range of products, high product quality, and competitive pricing.

Customer Service offers excellent customer service, with a dedicated customer service team available to help customers with any issues. The website also has a comprehensive FAQ section that answers the most frequently asked questions.

Product Quality and Selection offers high-quality products from globally renowned brands. They frequently update their selection to keep up with the latest trends and products for babies and children. The website offers a wide range of products, including clothing, furniture, toys, and accessories.

Website Usability

The website's usability is excellent, with a user-friendly interface that makes it easy to navigate through the website. The website's design is fresh and modern, with a simple layout that makes shopping for baby products smooth and effortless.

Returns and Exchanges has a hassle-free return and exchange policy. If you receive a product that is defective or not as described, you can request a refund or exchange within 14 days of delivery.

Promotions and Discounts frequently offers discounts, bundle deals, and promotions to help customers save money on the purchase of baby products. You can sign up for their newsletter to stay updated on the latest promotions and deals.

Reputation has an excellent reputation, with positive customer reviews across multiple platforms. The website is known for its high-quality products, competitive pricing, and reliable customer service.

Payment Options accepts a variety of payment options, including Visa, Mastercard, PayPal, and Yandex Money. They also offer the option of paying through cash-on-delivery.

Loyalty Programs does not offer any customer loyalty programs.

Customer Reviews

The website has received overwhelmingly positive customer reviews, praising the website's competitive pricing, high-quality products, and fast delivery.

Community Involvement is committed to being active in the community, and their blog regularly features content on baby care, family life, and community support.

Shipping and Costs offers fast and reliable shipping across Russia. Shipping costs vary depending on the size and weight of the product, with shipping costs displayed on the checkout page.

Conclusion is a popular e-commerce website for purchasing high-quality baby products. The website's user-friendly interface, competitive pricing, and fast shipping make it a reliable and convenient online store for new and expecting parents. Despite its limited shipping options, is a top choice for anyone looking to purchase baby products in Russia.