Motionrc Reviews

Voted Good (4/5)

184399 Votes

42 Reviews

Vote Now

Exceptional Sales Service and Prompt Resolution!

I cannot praise motionrc.eu enough for their exceptional sales service. While I encountered a minor issue with a product, their team went above and beyond to resolve it promptly. Despite a few back-and-forth emails, the customer support remained dedicated and ensured that I was satisfied with the resolution. The level of responsiveness and commitment displayed by motionrc.eu truly sets them apart in the realm of online retailers. I am impressed with their professionalism and willingness to address customer concerns with care and efficiency. Thank you, motionrc.eu, for your outstanding service!

Exceptional Selection, Unbeatable Deals, and Remarkable Support – My experience with MotionRC!

I can't help but gush about the vast selection of exquisite modules available at MotionRC. The variety is enough to make any enthusiast weak in the knees! What truly sets MotionRC apart is their competitive pricing. Being based in the UK, I initially had reservations about the VAT charges, but MotionRC made the process seamless by deducting it at checkout – truly a hassle-free experience. My excitement peaked when I received my BAE Hawk, which was in impeccable condition except for a faulty servo. Despite this minor hiccup, a quick email along with a video demonstrating the issue was all it took for the MotionRC team to swing into action. Before I knew it, a replacement part was on its way to me. This level of customer service speaks volumes about their commitment to customer satisfaction. MotionRC, thank you for not just meeting but exceeding my expectations. Your dedication to quality products, fair pricing, and outstanding support has won me over as a customer for life.

Above and Beyond: A Customer’s Delightful Experience with MotionRC.eu

My encounter with MotionRC.eu has been nothing short of extraordinary. Not only did they ensure timely delivery of all my orders, but they surpassed my expectations when a damaged product arrived at my doorstep. The seamless resolution through their chat function, coupled with their incredibly friendly and knowledgeable support team, left me in awe. The way they effortlessly tackled my concern with utmost efficiency and swiftness truly resonated with me. This level of dedication and customer-centric approach is a rare gem in today's fast-paced world. MotionRC.eu doesn't just meet expectations; they exceed them in every aspect, leaving their customers like me not just satisfied, but delighted beyond measure.

Exemplary Customer Service: A Lifesaver for My AL37 Airliner

I cannot sing enough praises for the exceptional service I received from motionrc.eu. When I encountered issues with the flap servo on my recently acquired AL37 Airliner, their response was nothing short of extraordinary. The very same evening I reported the problem, they swiftly arranged for a replacement servo to be dispatched to me, and all of this was provided to me free of charge. Their rapid and efficient handling of my complaint not only resolved the issue seamlessly but also left me genuinely impressed and satisfied. Such dedication to customer satisfaction is truly commendable, and I am beyond grateful for their incredible support.👍😃

Exemplary Customer Service Beyond Expectations!

I cannot praise Motion RC enough for their exceptional customer service. When I encountered an issue with the flap servo on my recently purchased AL37 Airliner, I was blown away by how swiftly and efficiently they resolved the problem. The same evening I reported the issue, a replacement servo was already on its way to me at absolutely no cost. This level of dedication and quick response is truly commendable and speaks volumes about their commitment to customer satisfaction. Kudos to Motion RC for going above and beyond to ensure a seamless and enjoyable experience for their customers.👍😃

Exceptional Service and Swift Delivery to the UK

I am delighted to share my experience with motionrc.eu. The delivery to the UK was exceptionally fast, exceeding my expectations. However, I encountered an issue with one of the cars I purchased. Despite the inconvenience, I reached out via email and received a prompt and helpful response even on Boxing Day. After submitting a video of the fault, a replacement was swiftly dispatched the very next day without any hassle. The customer service I received was truly outstanding, and I am thoroughly impressed with their dedication to resolving my issue. I cannot praise them enough for their excellent support and quick resolution of the matter. Thank you, motionrc.eu, for your exceptional service!

Exceptional Service and Swift Solutions: A Testimonial for MotionRC. EU

Upon ordering from MotionRC. EU, I was pleasantly surprised by their quick delivery service to the UK. However, upon encountering an issue with one of the cars I purchased, my experience was truly elevated by their exceptional customer service. Despite contacting them during the busy post-Christmas period, I received a prompt response on Boxing Day. After sending a video illustrating the fault, MotionRC. EU swiftly shipped out a replacement item the very next day without any hassle or interrogation. Their commitment to resolving my issue seamlessly and efficiently truly exemplified their dedication to customer satisfaction. I cannot praise their customer service enough - it was truly excellent! For anyone seeking not just products, but a company that stands behind their customers, I wholeheartedly recommend MotionRC. EU.

Exceptional Service and Compensation

I can't help but sing praises for Motion RC EU. When I purchased the Torro RC 1:16 King Tiger tank, SKU TOR11515CA, I encountered an issue with the shipment. Despite the damage sustained during transport, their customer service team went above and beyond to rectify the situation. Not only did they offer a €40 discount as compensation, but they also maintained excellent communication throughout. Despite my initial reviews not being published, I still wholeheartedly recommend Motion RC EU for their unbeatable prices and top-notch service. A true gem in the world of RC shopping.

A Gem Among Shops: Motion RC EU Shines Bright

In my quest for the perfect RC tank, I stumbled upon motionrc.eu, and boy, was I in for a treat. Despite encountering a minor hiccup in the form of a damaged shipment of the Torro RC 1:16 King Tiger tank I had ordered, Motion RC EU swiftly righted the wrong with their exemplary customer service. Upon reporting the unfortunate damage, the team at Motion RC EU not only addressed the issue promptly but also went above and beyond by offering me a generous €40 discount on my next purchase. This thoughtful gesture truly highlighted their commitment to customer satisfaction. While initially disappointed that my reviews were not immediately published, I soon discovered that Motion RC EU does value feedback, as my review eventually found its place on their platform. This newfound transparency further solidified my trust in this shop. To anyone on the lookout for attractive prices and exceptional service in the world of RC hobbies, I wholeheartedly recommend Motion RC EU. They may have had a stumble, but their dedication to making things right shines through in the end. Kudos to Motion RC for turning a mishap into an opportunity to impress.

Unparalleled Quality and Unbeatable Customer Service at motionrc.eu

From the moment I discovered motionrc.eu, I was blown away by the exceptional quality of their products and the level of customer service they provide. The team at motionrc.eu demonstrated an unparalleled level of promptness, efficiency, and overall professionalism that truly set them apart. Every interaction with their staff left me feeling heard, valued, and well taken care of. The personalized attention and genuine dedication to customer satisfaction undoubtedly made my experience with them truly amazing. I wouldn't hesitate to recommend motionrc.eu to anyone in search of top-notch products and service. They have undoubtedly set the bar high for their industry, and I can't wait to continue supporting such a fantastic company.

Exceptional Customer Service and Top-Quality Products at Motion RC

I cannot speak highly enough about my experience with Motion RC. From the first interaction to the final product, every step was seamless and enjoyable. I placed an order on November 30th and encountered a minor delay due to an address issue, but the customer service team handled it with utmost professionalism and ensured that I received my order in a timely manner. Not only did I receive my order promptly, but the product itself exceeded all expectations. The attention to detail and quality of the item truly showcased Motion RC's dedication to excellence. In the rare instance where I had to reach out to customer service, they were incredibly responsive and resolved my inquiry with efficiency and care. I highly recommend Motion RC to anyone in search of exceptional products and top-notch customer service. Thank you, Motion RC, for a truly outstanding experience!

Transformed by Exceptional Service: Why Motion RC is Worth Your Trust

My journey with Motion RC began with a mix-up in my order, leading to a delayed shipment and ultimately receiving the wrong product. Despite this rocky start, I was pleasantly surprised by the unwavering dedication of their Customer Service team. Each interaction, though numerous, was met with patience, understanding, and a genuine desire to make things right. Through their proactive approach, Motion RC not only rectified the initial error but went above and beyond to ensure that I received my order promptly and hassle-free. Their commitment to customer satisfaction truly sets them apart in the industry. I stand here today not only as a satisfied customer but as someone who has been transformed by the exceptional service of Motion RC. Mark Goetze, if you're reading this, know that your team's efforts have not gone unnoticed. Thank you for restoring my faith in online shopping experiences.

Unparalleled Support and Quality Products – Motion RC Exceeds Expectations

I am thrilled to express my utmost satisfaction with Motion RC's exceptional customer service. From the minute I embarked on the journey to procure a beginner helicopter bundle and accompanying accessories, I was captivated by the wealth of knowledge on their website, which even included tutorial videos that facilitated my decision-making process. Upon encountering a glitch with the battery shortly after my purchase, I was initially anxious. Nevertheless, the process to request a Return Merchandise Authorization (RMA), although requiring some website navigation, resulted in a prompt resolution and the rapid dispatch of a replacement battery. Motion RC's dedication to resolving my predicament left an indelible impression. Thanks to this positive encounter, I am eager to patronize Motion RC for all my future needs. Their steadfast commitment to customer satisfaction has unequivocally secured my loyalty. I wholeheartedly endorse Motion RC to anyone seeking top-notch products and unparalleled customer support.

Exceptional Service and Support at Motion RC

I can't help but share my exceptional experience with Motion RC. Initially, I was impressed by the abundance of information available on their website when I purchased a beginner helicopter bundle, along with some additional blades and batteries. The accompanying videos and instructions made the whole purchase much more fulfilling for a beginner like me. After receiving the products promptly, I encountered a setback with a faulty battery. Navigating the RMA request process on the website was a bit challenging, but the swift response I received and the prompt replacement of the faulty battery completely won me over. The outstanding customer service and support I received left me thoroughly satisfied, and I have no hesitation in saying that Motion RC has earned my trust and future business. It's rare to find such dedication to customer satisfaction in today's fast-paced world, and I am truly grateful for the peace of mind they have provided. I'm looking forward to my next order with them and I highly recommend Motion RC to anyone in the RC hobby.

Exemplary Service and Unparalleled Flexibility

As a customer of motionrc.eu, I can confidently say that their service offerings are truly a landmark in the industry. I was thoroughly impressed by their outstanding flexibility when it came to re-arranging my order. What stood out even more was their superb customer orientation. Despite placing an order later during business hours, I was amazed by their quick response time of just 5 minutes to my emails. Not only did they respond promptly, but they also delivered the right items within the proposed time range. What's more, their service team personalized the experience by addressing me by name, making the communication not only efficient but also friendly and solution-focused. Based on my experience, I wholeheartedly recommend Motion RC Europe warehouse and its fulfillment partners to anyone in need of top-notch service and reliability. Thank you for setting the bar so high!