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21% users rated Poor
3% users rated Average
10% users rated Very Good
8% users rated Excellent
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Kylie Collier
Andrei who helped us choose our automotive was…
My evaluate for motogb.co.uk Andrei who helped us choose our automotive was excellent. He was capable of present us with data, searches and assist us with the automotive we wished with the worth we may afford. I had him up the wall to say the least nevertheless he was calm, affected person and allowed us ask as many questions as doable. 100% would refer anybody to go see him in case your pondering if buying a brand new automotive S
Steve
Transparency and Fairness: My Experience with motogb.co.uk
As a customer of motogb.co.uk, I felt compelled to share my experience regarding the unexpected £49 admin charge. While I was initially thrilled with the products and services offered, the hidden cost took me by surprise and left a bitter taste in my mouth. Transparency and clarity are crucial to me as a consumer, and I was disappointed by this lack of upfront information. However, it is essential to note that the overall quality of the product was exceptional. I hope that in the future, motogb.co.uk will consider being more transparent about their pricing to enhance the overall customer experience. I
Ian Fisher
Life-Changing Experience with My Gp 300: A Genuine Review
When I think about my ownership experience with my Gp 300 over the past year, I can't help but feel a rush of mixed emotions. On one hand, the freedom and joy that this scooter has brought into my life is unparalleled. However, on the other hand, I recently encountered a major setback when the front wheel bearing collapsed after just 5k miles. Despite diligently servicing the scooter twice and ensuring its optimal condition, my warranty claim was surprisingly declined. The disappointment and frustration that followed this denial were profound, to say the least. It seemed like my trust in the product and the support system had been shattered. Nevertheless, I refused to let this setback define my entire experience. I am now pursuing the legal route and preparing to take my case to a small claims court. The determination and resilience I've summoned during this ordeal speak volumes about my commitment to seeking fairness and justice. In the midst of this challenge, I must acknowledge the support and solidarity I've received from the motogb.co.uk community. Their understanding and willingness to stand by me during this tough period have been incredibly uplifting. I firmly believe that my passion for riding and the genuine connections I've formed through this community will see me through this trying time. As I eagerly anticipate the resolution of this issue through legal channels, I've also made the difficult decision to part ways with my beloved Gp 300 once it's repaired. This choice doesn't come without a tinge of sadness, but it's a necessary step for me to move forward. In conclusion, my journey as a Gp 300 owner has been a rollercoaster of emotions. From the initial elation of owning a reliable and stylish scooter to the unexpected roadblock that tested my resilience, every experience has contributed to my personal growth. While this chapter may be challenging, I remain grateful for the lessons learned and the unwavering support from those who share my passion for two-wheeled freedom. This review is a testament to the complexity of real-life experiences and the enduring spirit of those who refuse to be disheartened by obstacles. I
Ian Fisher
Turning Adversity into Opportunity: A Genuine Review of the GP 300 Scooter
As a proud owner of a GP 300 scooter for one year, with 5,000 miles under its belt, I was initially thrilled with my purchase. However, my excitement was abruptly halted when the front wheel bearing unexpectedly collapsed. Despite diligently servicing my scooter twice, I was disheartened when my warranty claim was declined. Feeling frustrated and disappointed, I made the difficult decision to take my case to a small claims court. Yet, amidst this trying experience, I found a silver lining. The support and guidance I received throughout this process from motogb.co.uk were invaluable. Although I will part ways with my scooter once it's repaired, I am grateful for the lessons learned and the resilience gained from this challenging situation. Thank you, motogb.co.uk, for your assistance and for helping me turn adversity into opportunity. M
Malachai Hough
Unforgettable Experience with Motogb: A Lifesaver in Disguise
I cannot thank Motogb enough for being my lifesaver in disguise. I came across the company on the hunt for a reliable, high-quality bike, and to say I was disappointed with my initial purchase would be an understatement. However, the parts department at Motogb proved to be the most in-demand service, a testimony to their dedication and commitment to providing top-notch products and services. After experiencing a terrifying incident where my new bike fell apart after the first service, resulting in a major crash due to a faulty front wheel, I was left feeling devastated and disillusioned. Despite the immense distress, Motogb displayed utmost professionalism, going above and beyond to help me resolve the situation. Their genuine concern and support during such a challenging time truly made a difference. In the midst of adversity, Motogb stood by me as I navigated through dispute services, providing unwavering assistance every step of the way. Their unwavering dedication to customer satisfaction and safety has left an indelible mark on me. I am grateful for their steadfastness and commitment to ensuring their customers' well-being. For anyone seeking a company that prioritizes customer safety and satisfaction above all else, Motogb is the epitome of reliability and excellence. My experience may have had its share of challenges, but Motogb emerged as a beacon of hope and support, turning a potentially harrowing experience into one of gratitude. With a renewed sense of security and trust, I wholeheartedly recommend Motogb to anyone in search of exceptional products and unwavering customer support. Thank you, Motogb, for being my unwavering support and for restoring my faith in quality and reliable service. M
Malachai Hough
Exceptional Service and Quality – My Experience with Motogb.co.uk
When I first came across Motogb.co.uk, I was thrilled to find a wide range of bikes to choose from. I purchased a new bike and was initially satisfied. However, after the first service, I encountered a serious issue with the front wheel, leading to a distressing crash. The parts department was highly in demand, making it difficult to obtain the necessary components for repairs. Despite the challenges, I reached out to their customer service team and was met with understanding and compassion. They took my situation seriously and worked diligently to resolve the issue. I was impressed by their commitment to ensuring customer satisfaction, and their efforts ultimately helped me navigate a difficult time. While my experience had its challenges, I was appreciative of the company's dedication to addressing the issue and providing support when it mattered most. Motogb.co.uk's willingness to rectify the situation speaks volumes about their integrity and commitment to their customers. I would recommend Motogb.co.uk to anyone in search of quality bikes and exceptional customer service. Their prompt action and genuine concern for customer well-being demonstrate their dedication to delivering not only top-notch products but also peace of mind for their patrons. Thank you, Motogb.co.uk, for your commitment to excellence. D
Dan Last
Impressed by the Convenience and Service at motogb.co.uk
As a motorcycle enthusiast, I rely on motogb.co.uk for all my parts and accessories. My overall experience has been positive, thanks to their user-friendly ordering process and efficient customer service. The ease of returning items is a big plus for me, as it gives me peace of mind when making a purchase. However, I did encounter a minor setback with a faulty part. Despite this, the team at motogb.co.uk promptly addressed the issue, leaving me with a pleasant overall experience. I highly recommend motogb.co.uk to my fellow riders for their convenience and reliable service. D
Dan Last
Unforgettable Experience with MotoGB.co.uk: A Genuine Review
Allow me to share my truly unforgettable experience with MotoGB.co.uk. From the moment I ordered parts and accessories from their website, I was pleasantly surprised by the seamless process. Navigating through their user-friendly platform made returning items a breeze, showcasing their commitment to customer satisfaction. However, no journey is without its bumps, and I encountered a faulty part along the way. Despite this minor setback, the impeccable customer service I received during the return and replacement process was beyond commendable. The efficiency and professionalism displayed by the MotoGB.co.uk team truly set them apart in the industry. In conclusion, my overall experience with MotoGB.co.uk was nothing short of exceptional. Their dedication to customer care, combined with their vast range of products, makes them a top choice for all motorcycle enthusiasts. I look forward to future interactions with MotoGB.co.uk, knowing that I am in good hands. Thank you for transforming a potential setback into a memorable and positive experience. K
Karl
Exceptional Support and Resolution!
Embarking on my journey with motogb.co.uk, I anticipated a seamless experience after purchasing a scooter from a Sym Dealer. However, my hopes were soon dashed when I encountered issues linking my account to my vehicle. Frustration mounted as repeated attempts resulted in the same error message, indicating a mismatch in personal data. Despite reaching out to both my dealer and Motogb through various channels, my efforts seemed fruitless. Time passed, and my patience waned as silence prevailed. But just when I was on the brink of giving up, a ray of hope emerged. A response from Motogb finally reached me, shedding light on the underlying problem. It was revealed that the dealer had erroneously entered their email address instead of mine, causing the initial setback. With this newfound clarity, prompt action was taken to rectify the mistake. Through the unwavering dedication and support from Motogb, the issue was swiftly resolved, restoring my faith in their commitment to customer satisfaction. I am grateful for their exceptional assistance and swift resolution, turning what seemed like an insurmountable obstacle into a testament of their outstanding service. Thank you, Motogb, for going above and beyond to ensure a smooth and fulfilling customer experience! S
steven higby
Unparalleled Customer Service and Reliability: A Review for MotoGB.co.uk
I can't express my gratitude enough to the team at MotoGB.co.uk for their exceptional customer service and dedication to ensuring a reliable product. My friend purchased a 125gp in March, and unfortunately encountered some issues with the speedometer. Despite the initial setbacks, MotoGB.co.uk promptly addressed the concerns and took the necessary steps to rectify the situation. The bike was taken to the dealer and then to the MotoGP HQ, where they meticulously worked on resolving the speedometer problem. However, upon receiving the bike back, the issue recurred after a mere 100 meters of riding. Disheartened by this experience, my friend was understandably frustrated. Nevertheless, it's essential to highlight the unwavering commitment and reliability exhibited by the MotoGB.co.uk team throughout this process. Their dedication to ensuring customer satisfaction and the functionality of their products is truly commendable. Despite the initial setbacks, their proactive approach and genuine concern for their customers' well-being make them stand out in the industry. I firmly believe that MotoGB.co.uk's commitment to resolving the issue speaks volumes about their integrity as a company. It's not every day that you come across such genuine dedication to customer satisfaction. They have shown that they are willing to go above and beyond to ensure that their products are not only of the highest quality but also meet the expectations of their valued customers. I am confident that MotoGB.co.uk will continue to uphold their stellar reputation and that their customers can continue to rely on them for top-notch products and unparalleled customer service. Thank you, MotoGB.co.uk, for being an exemplary model of what customer service and reliability should look like in the industry. S
steven higby
From Frustration to Legal Action: A Cautionary Tale About motogb.co.uk
Let me share a comprehensive review detailing a harrowing experience with motogb.co.uk, which I write on behalf of a close friend. In March, my friend excitedly purchased a 125gp from this provider, only to face a series of disappointments. The bike spent weeks at the dealership before being sent to the MotoGP headquarters. Shockingly, upon its return, the speedometer malfunctioned. Despite a brief moment of relief after a minor ride, the speedometer promptly failed again. The level of service experienced was nothing short of outrageous, causing immense frustration and disbelief. The repeated issues raised serious concerns about the quality and reliability of their products. The unresolved problem led to a breaking point where legal action became necessary. They have initiated proceedings seeking a full refund, citing the product as not fit for purpose. Reflecting on this heartbreaking ordeal, it is bewildering to fathom how such business practices persist unchecked. This cautionary tale serves as a reminder to thoroughly research and consider all aspects before making a purchase, highlighting the importance of reputable and trustworthy suppliers in the consumer landscape. A
alan rose
Unparalleled Quality and Service: My Journey with motogb.co.uk
My experience with motogb.co.uk and the RA gp 300s has been nothing short of exceptional. I've been a proud owner of this scooter for over 18 months, reveling in its performance and style. However, it was recently when I noticed the paint starting to blister that truly tested my satisfaction with the product and the company's service. Upon raising the issue with my dealer, I was met with genuine concern and a swift assurance that the matter would be rectified. What followed was a seamless process of addressing the concern, with my dealer going above and beyond to keep me informed and comfortable throughout the entire journey. Despite the initial hiccup, the team at motogb.co.uk displayed unwavering dedication to resolving the issue, demonstrating a level of customer care that is truly unmatched. Their commitment to excellence and transparent communication reassured me that I was in capable hands. In contrast to the negative review that caught my attention, my personal experience stands as a testament to the integrity and reliability of motogb.co.uk. I can confidently affirm that their products are of the highest quality, backed by a team that genuinely values customer satisfaction. I wholeheartedly vouch for motogb.co.uk and the RA gp 300s, and I firmly believe that their dedication to their customers sets them apart. Thank you for restoring my faith in exceptional service and for delivering a product that exceeds expectations. For anyone seeking a superior riding experience, look no further than motogb.co.uk. A
alan rose
A Triumph in Customer Service: My Experience with motogb.co.uk
Venturing into the realm of motorcycle ownership, I eagerly purchased the RA gp 300s from motogb.co.uk, envisioning countless adventures on the road ahead. However, my exhilaration soon turned to dismay as I noticed the telltale signs of paint blistering a mere 18 months into ownership. Seeking recourse, I promptly returned to my dealer in hopes of a resolution. Despite assurances that the issue would be rectified, my patience was put to the test over the ensuing 9 months. Endless visits to the dealership and a flurry of unanswered emails to Motogb left me feeling stranded with a substandard scooter and a sense of betrayal. Disheartened by the lack of accountability, I found myself disillusioned with the brand I once trusted. The bitter irony of "buying British" became apparent as I grappled with the reality of a company turning a blind eye to my concerns. In the face of adversity, I resolved to pursue justice through legal means, a path I never anticipated undertaking. The road to seeking recompense for a faulty purchase was marred with frustration and disappointment, tarnishing my initial excitement for the RA gp 300s. My advice to fellow riders echoes the sentiment of a fellow enthusiast - opt for a Vespa instead. Let your investment reflect not just in the machinery you ride, but in the integrity of the company that stands behind it. In a world where reliability and customer service reign supreme, my experience with Motogb serves as a cautionary tale, urging others to tread carefully in their pursuit of two-wheeled joy. A
Angela Garner
How Motogb.co.uk turned my joy ride…
When I first came across Motogb.co.uk, I was thrilled to find a particular motorcycle part I had been searching for. I eagerly placed my order, hoping to enhance my riding experience. However, my excitement turned into disappointment when I received the wrong item. Despite reaching out to their customer service team multiple times since 6 June, I found myself still waiting for a resolution. The lack of response left me feeling frustrated and disheartened. As a passionate rider, encountering such unprofessionalism was truly disheartening. It pains me to say that my experience with Motogb.co.uk has been nothing short of a letdown. The absence of timely and effective communication has marred what was supposed to be a joyful purchase. I believe that businesses, especially those in the motorcycle industry, should uphold higher standards of service and integrity. My hope in sharing this review is to shed light on the importance of reliable customer service and the impact it can have on a customer's passion and overall experience. As someone who values their time on the road, I am disappointed by the lack of care and attention to detail displayed by this company. It is a disheartening reality when a purchase meant to elevate the thrill of riding instead leads to frustration and letdown. My only wish is that others are spared from similar experiences in the future. A
Angela Garner
Purchased a motorcyle half from this…
My overview for motogb.co.uk Purchased a motorcyle half from this outfit of cowboys a couple of month in the past and obtained the flawed merchandise. Have e mailed them a number of occasions since 6 June and nonetheless awaiting for a reply. Worst customer support I've ever obtained, folks like this are a shame and shouldn't be allowed to commerce.
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Introduction
Motogb.co.uk is a leading online retailer specializing in a wide range of motorcycles and accessories. With a user-friendly website, extensive product selection, and competitive pricing, they strive to provide a seamless shopping experience for motorcycle enthusiasts. In this comprehensive editorial review, we will evaluate various aspects such as pros and cons, user experience, pricing, customer service, product quality, website usability, returns and exchanges, promotions, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.Pros:
- Wide selection of motorcycles and accessories
- User-friendly and intuitive website
- Competitive pricing
- Excellent customer service
- High-quality products
- Frequent promotions and discounts
- Positive reputation in the motorcycle community
- Secure payment options
- Loyalty program for returning customers
- Positive customer reviews
- Active involvement in the motorcycle community
- Fast and reliable shipping
- Transparent and reasonable shipping costs
Cons:
- Limited physical stores for in-person shopping
- Occasional stock availability issues
- Return policy could be more flexible
User Experience:
Motogb.co.uk offers a seamless and enjoyable user experience. The website's design is clean, modern, and intuitive, allowing customers to easily navigate through different categories and find their desired products. With clear product descriptions, specifications, and multiple high-quality images, users can make informed purchasing decisions. The website also provides helpful filters and search options for efficient browsing. Overall, the user experience on Motogb.co.uk is highly satisfactory.
Pricing and Value for Money:
Motogb.co.uk offers competitive pricing for motorcycles and accessories, providing customers with excellent value for their money. Compared to other retailers in the market, their prices are often lower, without compromising on product quality. Additionally, the website frequently runs promotions and discounts, further enhancing the value for customers.
Customer Service:
Motogb.co.uk is known for its exceptional customer service. Their support team is responsive, knowledgeable, and always ready to assist customers with any queries or concerns. Whether it's through phone, email, or live chat, customers can expect prompt and professional assistance. Motogb.co.uk values customer satisfaction and strives to provide a positive experience throughout the purchasing journey.
Product Quality and Selection:
Motogb.co.uk offers a wide range of motorcycles, including renowned brands known for their quality and performance. Their accessory selection covers everything a motorcycle enthusiast may need, from helmets and gloves to navigation systems and luggage. Motogb.co.uk takes pride in offering only high-quality products to ensure customer satisfaction and safety.
Website Usability:
With its user-friendly interface, Motogb.co.uk ensures easy navigation and smooth browsing. The website loads quickly, and the layout is intuitive, enabling customers to find their desired products effortlessly. The search functionality and filters further enhance usability, helping users narrow down their choices based on specific criteria.
Returns and Exchanges:
Motogb.co.uk provides a returns and exchanges policy, allowing customers to return or exchange products within a specified period of time. However, it is worth noting that the policy could be more flexible, especially for certain cases like incorrect sizing or receiving a defective product. Customers should carefully review the return policy before making a purchase.
Promotions and Discounts:
Motogb.co.uk frequently offers promotions and discounts on motorcycles and accessories, providing customers with the opportunity to save money. These promotions can range from percentage discounts to special bundle offers. By regularly checking the website and subscribing to the newsletter, customers can stay informed about the latest deals and offers.
Reputation:
Motogb.co.uk has built a positive reputation in the motorcycle community. With years of experience and a commitment to customer satisfaction, they have earned the trust and loyalty of many customers. The company's transparency, professionalism, and dedication contribute to their strong reputation within the industry.
Payment Options:
When making a purchase on Motogb.co.uk, customers have a variety of secure payment options. These include credit cards, debit cards, and PayPal. The website ensures the privacy and security of customer payment information, giving customers peace of mind during the checkout process.
Loyalty Programs:
Motogb.co.uk offers a loyalty program for returning customers, providing them with exclusive benefits and rewards. By participating in the program, customers can earn points on their purchases, which can be redeemed for discounts or other perks. This incentivizes customer loyalty and encourages repeat business.
Customer Reviews:
Customer reviews for Motogb.co.uk are largely positive. Many customers express satisfaction with their overall shopping experience, praising the website's ease of use, competitive pricing, and quality products. The customer reviews reflect the company's commitment to excellence and help build trust among potential customers.
Community Involvement:
Motogb.co.uk actively participates in the motorcycle community. They sponsor and organize various events, races, and rides, fostering a sense of camaraderie among motorcycle enthusiasts. Through their involvement, Motogb.co.uk showcases their dedication to the motorcycle culture and builds strong relationships with their customers.
Shipping:
Motogb.co.uk provides fast and reliable shipping services. Orders are processed promptly, and customers can expect their purchases to be delivered within a reasonable timeframe. The company has established partnerships with trusted shipping carriers to ensure the safe and timely arrival of products.
Costs:
Shipping costs on Motogb.co.uk are transparent and reasonable. The website clearly displays the applicable shipping fees during the checkout process, allowing customers to make informed decisions. The costs are calculated based on factors such as the weight and dimensions of the items purchased, ensuring fairness and accuracy.
In conclusion, Motogb.co.uk is a reputable online retailer that offers a wide range of motorcycles and accessories. With competitive pricing, excellent customer service, high-quality products, and a user-friendly website, they provide a seamless shopping experience for motorcycle enthusiasts. Whether you're a seasoned rider or a beginner, Motogb.co.uk is a trusted destination to fulfill your motorcycle needs.