Introduction
MountainSteals.com is an online retail store that offers a wide selection of outdoor gear at discounted prices. The website is operated by Steep & Cheap, which is known for providing high-quality outdoor gear to adventurers and outdoor enthusiasts. MountainSteals.com is designed to help customers save money on top-brand gear for outdoor activities such as hiking, camping, and climbing. This review will examine various aspects of the website to help shoppers make informed decisions about their purchases.
Pros and Cons
Pros:
- Discounted price on outdoor gear
- Frequent sales and promotions
- Easy to navigate website
- High-quality products from top brands
- Variety of products available
- Responsive and helpful customer service
Cons:
- Limited product availability at times
- Limited payment options
- No loyalty program
- Occasional issues with product quality and sizing
User Experience
MountainSteals.com is designed to be user-friendly with clear navigation and an easy-to-use interface. The search bar allows users to quickly find what they are looking for, and the filtering feature allows them to refine their search results based on their preferences. Additionally, the product pages provide detailed information about the products, including size charts, customer reviews, and product videos, which help users make informed decisions.
Pricing and Value for Money
MountainSteals.com provides discounted prices on outdoor gear from top brands, making it an excellent choice for those seeking high-quality gear at affordable prices. Customers can save up to 50% off of the retail price of products, making it an attractive option for budget-conscious shoppers. While the prices may not always be the lowest, the value for money is excellent due to the quality of the products available.
Alternatives
There are several alternatives to MountainSteals.com, including Backcountry.com, Moosejaw, and REI. While these stores may offer similar products, MountainSteals.com stands out with its frequent promotions and discounts on top brands.
Customer Service
MountainSteals.com provides excellent customer service, with a responsive and knowledgeable customer service team available to answer any questions or concerns. The website also has a detailed FAQ section that provides helpful information on topics such as shipping, returns, and more.
Product Quality and Selection
MountainSteals.com offers high-quality products from top brands such as The North Face, Patagonia, and Black Diamond. The selection of outdoor gear includes everything from jackets and pants to backpacks and sleeping bags, providing customers with a wide variety of options to choose from.
Website Usability
The website is user-friendly, with clear navigation and an easy-to-use interface. The search bar allows users to quickly find what they are looking for, and the filtering features allow them to refine their search results based on their preferences. The website also loads quickly and is optimized for mobile devices, making it easy to shop on the go.
Returns and Exchanges
MountainSteals.com offers a hassle-free return policy, allowing customers to return or exchange their products within 45 days of purchase. The website provides detailed information on how to initiate a return, as well as information on the refund process.
Promotions and Discounts
MountainSteals.com offers frequent promotions and discounts on top-brand outdoor gear. These promotions can be found on the website's home page, as well as through email newsletters.
Reputation
MountainSteals.com has a solid reputation in the outdoor gear industry, with many satisfied customers praising the website for its high-quality products and excellent customer service. The website has also received positive reviews from reputable sources such as GearJunkie and Outside Online.
Payment Options
MountainSteals.com accepts major credit cards, including Visa, Mastercard, American Express, and Discover. However, the website does not currently accept PayPal or other alternative payment methods.
Loyalty Programs
MountainSteals.com does not currently offer a loyalty program, which may be a downside for frequent shoppers.
Customer Reviews
Customer reviews are available on each product page, allowing shoppers to read about the experiences of other customers who have purchased the product. These reviews are helpful in providing insight into the quality and performance of the product, and they can help shoppers make informed purchasing decisions.
Community Involvement
MountainSteals.com has a strong commitment to sustainability and environmentally responsible practices. The website partners with several organizations that promote environmental conservation, including Leave No Trace, and 1% for the Planet.
Shipping and Costs
MountainSteals.com offers free shipping on orders over $99, and the website provides detailed information on shipping options, rates, and estimated delivery times. Additionally, the website offers international shipping to select countries.