Mrbigandtall User Reviews

Introduction

Mr. Big & Tall is a Canadian-owned retail company that specializes in men's clothing for sizes XL and up. Their online store, mrbigandtall.ca, offers convenience and accessibility to their customers in Canada and worldwide.

Pros and Cons

The main advantage of shopping at mrbigandtall.ca is the variety of options available to men who need bigger sizes. They offer a wide selection of clothing such as shirts, pants, outerwear, and activewear. However, the downside is that they only cater to men's clothing and do not carry women's wear or children's wear.

User Experience

Navigating the mrbigandtall.ca website is easy and straightforward. The layout is clean and visually appealing, with categories on the top of the page and filters on the left-hand side. The search function is efficient, and customers can browse by size or brand. The product pages display clear and detailed images of the clothing, and the product descriptions provide accurate information.

Pricing and Value for Money

The prices at mrbigandtall.ca are reasonable, considering the quality of clothing and the variety of sizes available. They also offer sales and promotions, which makes shopping here more affordable. Overall, customers get value for their money at Mr. Big & Tall.

Alternatives

While mrbigandtall.ca is a great option for men's clothing in bigger sizes, there are other online retailers to consider. Some competitors include DXL, Destination XL, and Casual Male XL.

Customer Service

Mr. Big & Tall has excellent customer service, with a toll-free phone number and email support available. They also offer live chat support during business hours. Their representatives are knowledgeable and helpful, and they respond to customer inquiries promptly.

Product Quality and Selection

The quality of clothing offered at mrbigandtall.ca is exceptional. They have a range of premium brands and their own line of products, all made to last. The selection of clothing is varied and trendy, with options for all occasions and seasons.

Website Usability

The mrbigandtall.ca website is user-friendly and easy to navigate. It loads quickly, and the mobile version of the website is just as user-friendly. The website is accessible to people with disabilities and complies with web accessibility standards.

Returns and Exchanges

Mr. Big & Tall has a generous 60-day return policy for online purchases. They also offer free returns and exchanges, which makes shopping with them risk-free. They have a clear and straightforward return process available on their website.

Promotions and Discounts

Customers can find ongoing promotions on the mrbigandtall.ca website, including percentage off sales, buy-one-get-one-free deals, and seasonal discounts. They also offer exclusive discounts to their email subscribers.

Reputation

Mr. Big & Tall has a solid reputation for their high-quality clothing and exceptional customer service. They have been in business for over 30 years, and many customers trust their brand for their bigger size needs.

Payment Options

Mr. Big & Tall accepts major credit cards, PayPal, and e-transfer payments. The payment process is secure, and customers can choose to save their payment information for faster checkout in the future.

Loyalty Programs

Mr. Big & Tall does not have a loyalty program, but they offer a rewards program for their email subscribers. Customers who sign up for their email list receive exclusive discounts and promotions.

Customer Reviews

Customer reviews on mrbigandtall.ca are overwhelmingly positive. Customers appreciate the quality of clothing and the exceptional customer service offered by the company. Negative reviews are rare and often refer to shipping delays or sizing issues.

Community Involvement

Mr. Big & Tall is dedicated to giving back to their community. They support various charitable organizations, including the Canadian Cancer Society and the Terry Fox Foundation. They also participate in local events and initiatives.

Shipping and Costs

Mrbigandtall.ca offers free shipping on orders over $100 within Canada. They also ship internationally, but shipping costs vary depending on location. Customers can choose between standard and express shipping options. Overall, the shipping process is efficient, and customers receive their orders within a reasonable timeframe. In conclusion, Mr. Big & Tall is an excellent option for men who need bigger sizes. Their online store, mrbigandtall.ca, offers convenience, quality, and exceptional customer service. Their variety of clothing options, reasonable prices, and generous return policy make shopping with them a great value for money.