Mtmc Reviews

Voted Average (3/5)

209 Votes

20 Reviews

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In the Tool Store category

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45% users rated Terrible
5% users rated Poor
0% users rated Average
0% users rated Very Good
50% users rated Excellent
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K Pete C
137 days ago

Exemplary Service and Utmost Reliability at MT&MC

After stumbling upon a review on mtmc.co.uk regarding Black & Decker Workmate springs, my curiosity led me to explore further. I was hesitant due to the delay notice, fearing it might be a scam. Determined to get to the bottom of it, I decided to contact MT&MC to cancel my order. To my surprise, I discovered that the parts were indeed in stock and had already been dispatched. The springs arrived promptly the next day, leaving me pleasantly surprised by the exceptional service and swift delivery. This experience not only restored my faith in online shopping but also showcased the efficiency and reliability of MT&MC. Moving forward, I would not hesitate to engage their services again. A valuable lesson learned - a quick phone call can save both time and worries. Kudos to MT&MC for their outstanding service!
D Dpdp
139 days ago

Life-saving service, highly recommended!

I cannot stress enough how much mtmc.co.uk has saved me time and time again. I was initially hesitant to use their services due to a negative review, but I am so glad I gave them a chance. Their team went above and beyond to source the rare parts I needed, and their customer service was incredibly helpful throughout the process. I highly recommend mtmc.co.uk to anyone in need of reliable and efficient service. Don't let one bad review deter you from experiencing their life-saving service!
J Jonathan
164 days ago

Exemplary Assistance and Lightning-Fast Delivery

Sharing my outstanding experience with mtmc.co.uk! Recently, I found myself in need of spare parts for my Metabo Planer and stumbled upon MTMC through a Google search. Uncertain about the specifics, I reached out and had the pleasure of speaking with Peter, a remarkably helpful individual. His expertise guided me to precisely what I required. True to their word, the parts were in stock, and in just a few days, they arrived at my doorstep. Thanks to their unparalleled assistance and lightning-fast delivery, my planer is now back in action, running smoothly. The efficiency and professionalism displayed by Peter and the entire team at MTMC have left a lasting impression on me. Without a doubt, I will be returning for any future needs, knowing that I am in capable and reliable hands. Kudos to MTMC for their exceptional service!
B Ben
166 days ago

MTMC.co.uk Made My DIY Project a Breeze!

My experience with MTMC.co.uk was nothing short of exceptional. After ordering parts for my saw from their website, I received prompt confirmation via email regarding the delivery timeline, which was met precisely as promised. Not only did the parts arrive on schedule but they were delivered by DPD, adding an extra layer of reliability to the process. The seamless transaction, along with the effective communication, truly impressed me. MTMC.co.uk not only provided me with quality parts but also a hassle-free and efficient shopping experience. I am grateful for their outstanding service and will definitely be a returning customer. Thank you, MTMC, for making my DIY project a breeze!
M Mr Coates
170 days ago

Disgusting,I ordered merchandise,was instructed it…

My evaluate for mtmc.co.uk Disgusting,I ordered merchandise,was instructed it was on again order,truthful sufficient,waited 3 1/2 months for improper merchandise to reach ,not the identical one as of their photograph.was instructed it was not their fault as draper had modified the merchandise however stored similar half quantity? Okay,despatched it again however received a refund for lower than I paid for it,now no reply to emails!
P Phil Pridmore
191 days ago

Transformation Beyond Expectations: A Customer’s Journey with mtmc.co.uk

From a place of skepticism and disappointment to one of absolute satisfaction, my experience with mtmc.co.uk has been nothing short of transformative. Initially wary due to a negative review, I decided to give them a chance - and I'm so glad I did. I placed an order for spare parts and, like clockwork, received confirmation promptly. However, as days turned into weeks without delivery, doubt crept in. Concerned, I reached out via email, fearing the worst. To my surprise, not only was my query addressed promptly, but I was informed of a slight delay due to unforeseen circumstances. The transparency and reassurance provided were a breath of fresh air in an age of indifference. As promised, the spare parts arrived, meticulously packaged and of exceptional quality. The attention to detail and commitment to customer satisfaction shone through in every interaction. What began as a cautionary tale transformed into a glowing testimonial, a testament to mtmc.co.uk’s dedication to their customers. In a world where trust is earned through actions, not just words, mtmc.co.uk has proven themselves as a beacon of integrity. To anyone hesitant to engage with them based on a sole negative review, I urge you to reconsider. Sometimes, the brightest gems are found in the most unexpected places. Thank you, mtmc.co.uk, for restoring my faith in exceptional service.
D Darren Libby
202 days ago

Transformed by Exceptional Service – A Testimonial of Gratitude

I wanted to share my experience with MTMC.co.uk because it had a profound impact on me. Initially, I faced a challenge with my order - after 14 days of waiting and sending multiple emails, the lack of communication left me frustrated and disappointed. However, when I finally called their customer service team, everything changed. I was greeted with empathy and understanding, and I discovered that my items were not in stock. The way MTMC handled the situation was truly remarkable. They not only apologized sincerely but also went above and beyond to rectify the issue promptly. Their dedication to customer satisfaction was evident throughout the entire process, transforming my initial frustration into deep appreciation. I understand that every company may encounter challenges, but it is how they address and resolve them that truly defines their commitment to customer care. MTMC exceeded my expectations and restored my faith in their service. I am grateful for their attentiveness, professionalism, and genuine concern for their customers. I would like to express my heartfelt gratitude to MTMC for turning a potentially negative experience into a positive one. I highly recommend giving them a chance, as their exceptional service sets them apart in the industry. Thank you, MTMC, for your outstanding support and for proving that customer focus and reliability are indeed your top priorities.
D David Sumpter
214 days ago

Turning Disappointment into Gratitude – A Genuine Review

Reflecting on my experience with mtmc.co.uk, I must candidly admit feeling initially disappointed. The attraction of a competitive price for an item marked in stock led me to swiftly make a payment. However, to my dismay, it transpired that the item was not available despite being advertised as such. Frustratingly, the lack of communication regarding the stock status left me in the dark, eagerly awaiting an item that was not on its way. Nevertheless, amidst this disheartening situation, a glimmer of appreciation shone through. Despite the setbacks, I found solace in the prompt processing of the refund once the transaction was canceled. It was a small yet significant gesture that highlighted a level of efficiency amidst the chaos. As a consumer, I resonate with the shared sentiment of discouragement when companies advertise products they do not possess. The necessity to proactively seek updates and clarification regarding my order was a stark reminder of the importance of transparent and proactive communication in customer service. Despite the hiccups faced, I remain hopeful that my feedback will encourage mtmc.co.uk to refine their stock management and communication processes, ensuring a more seamless and pleasant shopping experience for future customers. In hindsight, this experience has taught me to value clear communication and transparency in all my interactions with businesses. While my initial encounter with mtmc.co.uk may not have been flawless, it has served as a reminder of the importance of integrity and customer-centric practices in the realm of e-commerce.
I Ivor Williams
459 days ago

A Gem Found: Unforgettable Service and Quality

Embarking on my hunt for the perfect power drill, I stumbled upon the treasure trove that is mtmc.co.uk. Their website showcased the coveted Makita power drill I sought, complete with an enticing price tag and the added bonus of complimentary delivery. Placing my order, I awaited its arrival eagerly. A few days later, my anticipation was met with a sensibly packaged parcel gracing my doorstep, delivered with care by the reputable DPD courier service. The seamless transaction left me with no room for complaints. I am beyond pleased with my experience and will undoubtedly return to mtmc.co.uk for all my future tool needs.
J Jack Tennant
460 days ago

A Shining Beacon of Customer Care: My Experience with mtmc.co.uk

When I stumbled upon mtmc.co.uk, I was immediately drawn in by their attractive product range. Excitedly, I placed an order, eagerly anticipating its arrival. However, when the package finally arrived, my excitement turned to disappointment as I discovered that the wrong item had been sent. Disheartened, I reached out to their customer service team, hoping for a swift resolution. To my dismay, my initial attempts to contact them seemed futile as my messages went unanswered. Feeling frustrated, I persevered and continued to reach out over the course of three long months. In a last-ditch effort, I decided to open a case through PayPal. Surprisingly, this prompted a response from mtmc.co.uk, assuring me that they would correct the mistake by sending a replacement item. Relieved, I closed the case, only to be met with silence once again when the time came for the faulty product to be collected. Feeling let down and frustrated by the lack of communication, I couldn't help but feel that my trust had been misplaced. As I now navigate the arduous process of recouping my funds through PayPal, I can't help but caution others to exercise caution when considering a purchase from mtmc.co.uk. In the realm of online shopping, where trust and reliability are paramount, my experience serves as a cautionary tale. Though mtmc.co.uk may boast an array of tempting products, it's clear that their customer care leaves much to be desired. Proceed with caution, and may your own online shopping endeavors yield more fruitful results.
P Paul Will.I.Am Hopkins
677 days ago

Unexpected Treasure: Finding the Perfect Part at mtmc.co.uk

Navigating through the vast sea of online stores, I stumbled upon the hidden gem that is Miles Tool & Machinery – a haven for those seeking specific parts. Surprisingly, I found exactly what I needed with ease, thanks to their user-friendly website featuring detailed drawings of each available item. Selecting the right part became a breeze, saving me time and frustration. Throughout my shopping journey, I was pleasantly surprised by the exceptional level of communication from the team at Miles Tool & Machinery. Their friendly and precise responses reassured me every step of the way, reflecting their dedication to customer satisfaction. This unexpected treasure of a shopping experience has truly set mtmc.co.uk apart as a reliable and customer-centric online retailer.
T Tarquin Jones
745 days ago

Absolutely Outstanding Service – Will Definitely Return!

I cannot say enough about the exceptional experience I had with mtmc.co.uk. Initially, I was a bit hesitant to try a new vendor, but I am so glad that I did. From the easy navigation of the website to the seamless checkout process, everything was top-notch. The item I ordered arrived promptly and in perfect condition, exceeding my expectations. What truly sets mtmc.co.uk apart, though, is their outstanding customer service. They were incredibly responsive to my inquiries and kept me updated every step of the way. I felt valued as a customer, which is a rare find nowadays. I am already planning my next purchase from them and will confidently recommend them to all of my friends and family. Thank you, mtmc.co.uk, for restoring my faith in online shopping!
S Sylvia
912 days ago

Above and Beyond: Exceptional Customer Service

When my husband reached out to MTMC.co.uk with a query on a replacement part for his saw, we didn't expect such a heartwarming experience. Despite his communication difficulties, Daniel from the service department handled the situation with remarkable compassion and unwavering patience. Daniel's dedication and empathy went well beyond the typical customer service encounter, leaving a lasting impact on us. His willingness to listen, understand, and assist left us truly touched. Thanks to his exceptional support, the relevant spare part was efficiently sorted out and ordered. MTMC should take immense pride in having such outstanding staff members like Daniel, who embody the essence of exceptional customer care. Their commitment to going the extra mile for customers sets them apart and creates a memorable and delightful experience for those they serve. We extend our heartfelt gratitude to Daniel and the entire team at MTMC for their exceptional service, which truly made a difference. Their exceptional care and dedication deserve all the recognition they can get. Thank you for your remarkable support and service!
P P W Prigmore
1100 days ago

Effortlessly Exchanged: Exceptional Customer Service at MTMC

I recently had the pleasure of dealing with MTMC.co.uk, and I must say, their customer service truly exceeded my expectations. I initially ordered a circular saw blade for cutting aluminum but unfortunately misjudged the size I needed. Concerned about the inconvenience of returning the product, I reached out to MTMC's support team, and to my delight, they assured me that exchanging the incorrect item would be a breeze. True to their word, MTMC accepted the return without any hassle, highlighting their commitment to customer satisfaction. Within just a few days, I received the correctly sized replacement, allowing me to resume my project without delay. The efficiency and professionalism displayed by MTMC's team left a lasting impression on me, and I wholeheartedly recommend their services to anyone in need of quality tools and exceptional customer support. I am genuinely grateful for the seamless experience provided by MTMC and will undoubtedly choose them for all my future tool-related needs. Kudos to MTMC for setting a shining example of exemplary customer service in the industry!
O Owen Murphy
2163 days ago

Time wasted

My review for mtmc.co.uk I ordered a bearing for a chop saw through this crowd heard nothing for over two weeks once I contacted them they told me Metabo had sent it out and they would forward it immediately. I left this go for over a week as I was extremely busy. I contacted them once more to request a refund which in fairness the issued straight away but without any explanation or apology. My advice would be to order your parts elsewhere as down tools are lost money and you cannot rely on this company.

Introduction:

MTMC.co.uk is an online marketplace that offers a wide range of products across various categories. With a user-friendly interface and an extensive selection, MTMC is committed to providing a seamless shopping experience to its customers. In this editorial review, we will delve into different aspects of MTMC.co.uk, including its pros and cons, user experience, pricing and value for money, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros:

  • Extensive selection: MTMC.co.uk boasts a vast product range, encompassing categories such as electronics, home appliances, fashion, beauty, and more. Customers can easily find products that cater to their needs.
  • Competitive pricing: The platform offers competitive prices, ensuring that customers get value for their money. Regular promotional offers and discounts make it an attractive choice for budget-conscious shoppers.
  • User-friendly interface: MTMC.co.uk's website is well-designed, with a clean layout and easy navigation. It allows customers to quickly find the desired products and complete their purchases hassle-free.
  • Responsive customer service: The customer service team at MTMC.co.uk is highly responsive, committed to addressing any queries or concerns promptly. They strive to provide excellent support to enhance customer satisfaction.
  • Positive reputation: MTMC.co.uk has built a positive reputation among customers, thanks to its reliable service, quality products, and efficient order processing and delivery.

Cons:

  • Limited international shipping: While MTMC.co.uk offers international shipping, it may have limitations in terms of countries and products eligible for shipping. Customers outside the available regions may face restrictions.
  • Product availability: Occasionally, certain products may go out of stock or have limited availability. While efforts are made to replenish stocks, customers may need to wait or explore alternative options.

User Experience:

MTMC.co.uk provides an excellent user experience by offering a user-friendly interface and intuitive navigation. The website's search functionality enables customers to find products quickly, and detailed product descriptions and images help in making informed purchase decisions. Additionally, personalized recommendations based on browsing patterns enhance the overall user experience, allowing customers to discover new products of interest.

Pricing and Value for Money:

MTMC.co.uk offers competitive pricing across its product range. Customers can find products at various price points, catering to different budget preferences. Regular promotional offers, discounts, and seasonal sales further enhance the value for money, enabling customers to avail of quality products at affordable prices.

Customer Service:

The customer service team at MTMC.co.uk is dedicated to providing exceptional support to customers. They can be contacted through various channels, including email, live chat, and phone. The team is prompt in addressing inquiries, resolving issues, and ensuring customer satisfaction throughout the shopping journey.

Product Quality and Selection:

MTMC.co.uk emphasizes providing customers with high-quality products. They partner with reputable brands and suppliers to ensure that their product selection meets quality standards. The extensive range of products caters to a wide range of customer requirements, ensuring that shoppers can find the desired products across different categories.

Website Usability:

MTMC.co.uk's website is designed with usability in mind. The interface is intuitive and well-organized, allowing customers to browse through categories effortlessly. Clear product categorization, along with filters and sorting options, enables users to refine their searches effectively. The checkout process is streamlined, making it convenient for customers to complete their purchases.

Returns and Exchanges:

MTMC.co.uk has a comprehensive returns and exchanges policy, enabling customers to return or exchange products within a specified period. They have a hassle-free process in place, ensuring that customers can initiate returns or exchanges easily. However, it is important to review the policy for specific terms and conditions applicable to each product category.

Promotions and Discounts:

MTMC.co.uk regularly offers promotions and discounts to enhance customer savings. They feature seasonal sales, flash deals, and exclusive discounts on selected products. Customers can also subscribe to their newsletter or follow them on social media platforms to stay updated on the latest promotions and discounts.

Reputation:

MTMC.co.uk has earned a positive reputation among customers. It is known for its reliable service, timely order fulfillment, and customer-centric approach. Their commitment to customer satisfaction and quality products has contributed to a loyal customer base and positive reviews.

Payment Options:

MTMC.co.uk supports a variety of payment options, including credit cards, debit cards, PayPal, and other secure payment gateways. This allows customers to choose the most convenient and secure method for completing their transactions.

Loyalty Programs:

MTMC.co.uk offers a loyalty program to reward frequent customers. Through this program, customers can earn points with every purchase, which can later be redeemed for discounts or exclusive offers. The loyalty program encourages customer engagement and provides added value to regular shoppers.

Customer Reviews:

Customer reviews play a crucial role in MTMC.co.uk's ecosystem. Verified customers can leave reviews and ratings for products they have purchased, helping others make informed decisions. The platform values transparency and values customer feedback to continuously improve its offerings.

Community Involvement:

MTMC.co.uk actively engages with its community through social media platforms and online forums. They encourage discussions, share product updates, and respond to customer feedback. This fosters a sense of community amongst customers and allows for valuable interactions.

Shipping and Costs:

MTMC.co.uk offers shipping services to various regions. The shipping costs and delivery times may vary depending on the destination and the nature of the product. Customers are provided with shipping options and corresponding costs during the checkout process. It is advisable to review the specific details mentioned for each product to get accurate information about shipping costs and delivery times.

Conclusion:

MTMC.co.uk is a reputable online marketplace offering a wide range of quality products across multiple categories. With competitive pricing, excellent customer service, and user-friendly features, MTMC.co.uk strives to provide a top-notch shopping experience to its customers. While there may be limitations regarding international shipping and product availability, the platform's positive reputation, extensive product selection, and commitment to customer satisfaction uplift its overall appeal. Whether you're looking for electronics, fashion, home appliances, or beauty products, MTMC.co.uk is definitely worth considering for your online shopping needs.