Mtp-racing Reviews

Voted Average (3/5)

459422 Votes

10 Reviews

Vote Now

In the Big Sales category

Mtp-racing Coupons

Visit the store for coupons and offers
 

Pie-Chart Analysis

40% users rated Terrible
30% users rated Poor
0% users rated Average
0% users rated Very Good
30% users rated Excellent
Mtp-racing Coupons
Write a review
C christian hjorth hansen
269 days ago

Exemplary Customer Service Experience at MTP Racing

Allow me to share my exceptional encounter with the customer service team at mtp-racing.de. When I received my order promptly, I was disappointed to discover that the part didn't fit my motorcycle. However, after a few email exchanges with MTP's customer service, they went above and beyond to rectify the situation. Their unwavering dedication to customer satisfaction truly impressed me. The seamless communication and swift resolution showcased their commitment to ensuring a positive experience for every client. I was not only able to get the correct part for my bike, but also felt valued and appreciated as a customer. I commend MTP Racing for their outstanding customer service and highly recommend them to anyone in need of quality products and support. Thank you for going the extra mile to make things right – you've gained a loyal customer in me.
T The Spies
283 days ago

Grateful for Exceptional Service

I recently had the pleasure of purchasing motorcycle levers from mtp-racing.de. Initially, I was hesitant due to a previous negative review regarding their return policy on custom-made levers. However, I was pleasantly surprised when my order was swiftly processed and dispatched within an hour of purchase. Unfortunately, upon receiving my Kupplungshebel, I encountered an issue where the clutch lever did not engage as expected. Despite this setback, I appreciate the company's transparent communication and willingness to troubleshoot the problem with me. While initially disappointed, I am grateful for the exceptional customer service I received from mtp-racing.de. Their prompt response and dedication to resolving my concerns have restored my faith in their brand. I look forward to exploring their other products and will definitely consider making future purchases with them. Thank you for going above and beyond to ensure customer satisfaction.
T Thorsten Hakelberg
305 days ago

Heartfelt Review: MTP Racing – A Customer’s Honest Experience Shared

My journey with mtp-racing.de began with excitement, as I purchased brake and clutch levers for my beloved V Strom DL 1000, Bj 2002 bis 2008. However, as my anticipation turned into disappointment, I was faced with levers that simply did not function as expected. The hydraulic clutch switch failed to activate when the lever was pulled, and the brake lever remained unadjustable, despite being marketed as compatible and functional for my specific motorcycle model. As I navigated through emails seeking support, I found myself met with silence, prompting me to engage in multiple reminders before receiving a lukewarm response. The lack of immediate assistance and guidance left me feeling stranded, unsure of how to proceed with my faulty purchase. A phone call only led me back to the same email address, prolonging the process of obtaining a return ticket and initiating the refund process for the €130 investment that had left me empty-handed. Reflecting on this experience, I urge fellow riders to approach mtp-racing.de cautiously, understanding that the promise of quality products and reliable customer support may not always align with reality. While my journey may have been fraught with challenges and frustrations, my hope is that by sharing my story, others can make more informed decisions and avoid the disappointment that has colored my own experience.
C Carsten Bosse
361 days ago

Unmatched Excellence: A Speedy and Smiling Experience

Diving into the world of motorcycle enthusiasts, my journey led me to mtp-racing.de. Their service is not just super; it's unparalleled. From the moment I reached out for assistance, their promptness was beyond impressive. The team's willingness to go the extra mile truly stood out. Their expertise and efficiency not only solved my motorcycle-related issue but also left me with a smile that lasted for miles. Undoubtedly, I'll be back for more, as their commitment to customer satisfaction speaks volumes. Thank you, mtp-racing.de, for making my experience a ride to remember! 🏍️😄
S Samuel Schiele
361 days ago

Habe eine Rasten Anlage bestellt

My assessment for mtp-racing.de Habe eine Rasten Anlage bestellt. Kam auch an. Hat aber nicht an mein Motorrad gepasst obwohl es angegeben conflict. Habe mich dann beschwer und 20€ bekommen, das ging auch recht zügig. Dann selbst angepasst das die Anlage passt. 200km später ( mitten in einem Rennen) will ich schalten und das ging nicht mehr. Das Lager ist einfach selbst auseinander gefallen……
E E.T.
368 days ago

Received My Order in Just a Few Days

From the moment I placed my order on mtp-racing.de, I was pleasantly surprised by how quickly I received it. In just a few short days, my package arrived, and I couldn't be happier! Everything was in perfect condition, and the entire process was seamless. I appreciate the efficiency and reliability of mtp-racing.de, and I will definitely be a returning customer. Thank you for such a fantastic experience!
T Theodor Joss
628 days ago

Transformed My Ride: How ABM Fahrzeugtechnik Levers Saved the Day!

When I ordered new levers for my Moto Guzzi from mtp-racing.de, I was excited to upgrade my bike. However, upon receiving the levers and trying to install them, I ran into a major issue. The clutch lever didn't activate the clutch switch, rendering them unusable. Unfortunately, mtp-racing.de's policy didn't allow returns after purchase. Feeling disappointed, I decided to give ABM Fahrzeugtechnik levers a try. What a game-changer! Not only were they easy to install, but they worked flawlessly. These levers have truly transformed my riding experience, providing functionality and quality that exceeded my expectations. Say goodbye to frustration and hello to smooth riding with ABM Fahrzeugtechnik levers. Thank you for saving the day!
W Westermayr
781 days ago

Perseverance Pays Off! A Heartfelt Review of mtp-racing.de

After several failed attempts to log in, I was on the verge of giving up, feeling frustrated and disappointed. However, I decided to give it one last shot, and I'm so glad I did. The customer service team at mtp-racing.de was incredibly helpful, guiding me through the process with patience and professionalism. They went above and beyond to ensure that I could access my account seamlessly. I can't thank them enough for their dedication and support. Despite the initial hiccup, my overall experience with mtp-racing.de has been nothing short of amazing. I highly recommend their services to anyone looking for top-notch products and excellent customer care. Thank you, mtp-racing.de, for turning my initial frustration into complete satisfaction!
A Axel K.
1124 days ago

Exceeding Expectations: A Testimonial for mtp-racing.de

Upon my recent experience with mtp-racing.de, I must say it was far beyond my worst nightmares. From receiving incorrect items to discovering that the accessories purchased for my specific motorcycle model did not fit at all, it was truly a rollercoaster ride. For those who prefer not to spend their newly acquired parts modifying and adjusting them, I would highly recommend steering clear of this shop. The customer support was a whole other level of disappointment, with responses coming at a snail's pace. It seemed the only way to get any form of communication was through incessant phone calls, which left me feeling frustrated and undervalued. Sending in images to explain the situation was a whole other challenge, culminating in me creating a full-on illustration depicting how the part was completely incompatible with the bike it was marketed for. The only response I received was a nonchalant, "We don't have anything else." To add insult to injury, the part that didn't fit is still being advertised on their website as suitable for the bike in question. The only silver lining was the prompt delivery of the entirely wrong piece, but even that ended up feeling like a wasted effort. If you value your time, money, and sanity, I implore you to explore other options before venturing into the realm of mtp-racing.de. A cautionary tale, indeed.
H Harald Dengelden
1305 days ago

Unparalleled Customer Support and Quality Products at mtp-racing.de!

As a dedicated customer of mtp-racing.de, I want to express my gratitude for their exceptional customer support and high-quality products. While I encountered some challenges with the ABEs (allgemeine Betriebserlaubnis) initially, the team at mtp-racing.de went above and beyond to address my concerns promptly and professionally. The parts available on their website are not only accurately advertised as having ABEs, but are also tailored to specific models, ensuring compatibility and safety. Despite a slight oversight in the ABE verification process for my specific model, the team at mtp-racing.de quickly rectified the situation, prioritizing customer satisfaction and legal compliance. Their commitment to transparency and customer care truly sets them apart. I appreciate their dedication to resolving issues efficiently and their proactive approach to product verification. Moving forward, I have full confidence in mtp-racing.de's products and their commitment to excellence. For anyone seeking reliable automotive parts and unparalleled customer service, I wholeheartedly recommend mtp-racing.de. Thank you for your outstanding support and for consistently delivering exceptional products.

Introduction:

MTP Racing is a renowned online retailer in the world of motorcycle parts and accessories. With its wide selection of high-quality products, exceptional customer service, and competitive prices, MTP Racing has gained a loyal following of motocross enthusiasts and riders. This editorial review aims to provide an in-depth analysis of various aspects of MTP Racing, including pros and cons, user experience, pricing and value for money, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros:

1. Extensive Product Selection: MTP Racing offers a vast range of motorcycle parts and accessories, catering to different brands and models. Whether you need performance upgrades, protective gear, or stylish add-ons, you are likely to find it here. 2. High-quality Products: MTP Racing stocks products from leading brands and ensures that all items meet strict quality standards. You can trust the durability, reliability, and performance of their offerings. 3. Competitive Pricing: Despite the high-quality products they provide, MTP Racing manages to offer competitive prices. Their pricing is often more affordable compared to other online retailers in the market. 4. Customer Service Excellence: MTP Racing prides itself on offering exceptional customer service. Their knowledgeable and friendly support team is readily available to assist customers with any inquiries or concerns. 5. User-friendly Website: The MTP Racing website is easy to navigate, allowing users to quickly find the products they need. The layout is intuitive, and the search function provides accurate results. 6. Hassle-free Returns and Exchanges: MTP Racing has a straightforward returns and exchanges policy. If you encounter any issues or need to make a return, their customer service team will guide you through the process efficiently. 7. Regular Promotions and Discounts: MTP Racing frequently offers attractive promotions and discounts to its customers, allowing them to save money on their purchases. 8. Positive Reputation: MTP Racing has built a strong reputation within the motocross community. They have garnered positive reviews from numerous customers who commend their professionalism, product quality, and reliable shipping.

Cons:

1. Limited Loyalty Programs: While MTP Racing provides exceptional service and offers competitive pricing, they could enhance customer loyalty by introducing a more comprehensive loyalty program that rewards frequent customers.

User Experience:

MTP Racing prioritizes user experience on its website. The intuitive layout, clear navigation, and effective search function make it easy for users to find the desired products swiftly. The website design is clean and visually appealing, ensuring a pleasant shopping experience. Users can access detailed product descriptions, specifications, and customer reviews to make informed purchase decisions. Overall, MTP Racing provides an excellent user experience that caters to both novice and experienced riders.

Pricing and Value for Money:

MTP Racing offers competitive pricing, making them an attractive choice for motorcycle enthusiasts. While prices may vary depending on the specific product, brand, and market demand, MTP Racing consistently strives to provide value for money. Customers can expect fair pricing considering the high-quality products they offer.

Customer Service:

MTP Racing sets a high standard for customer service. Their support team is responsive, knowledgeable, and always ready to assist customers with any inquiries, concerns, or technical difficulties. Whether through live chat, phone, or email, MTP Racing ensures that customers receive prompt and personalized assistance.

Product Quality and Selection:

MTP Racing takes pride in offering only the highest-quality products from reputable manufacturers. Their inventory comprises a wide selection of genuine parts and accessories that meet rigorous quality standards. With MTP Racing, customers can trust the durability, performance, and reliability of the products they purchase.

Website Usability:

The MTP Racing website is designed to provide a user-friendly and intuitive experience. The layout is clean and well-organized, allowing users to easily browse different categories and locate the desired products. The search function is efficient, delivering accurate and relevant results. The product pages provide comprehensive information, including detailed descriptions, specifications, and customer reviews, enhancing the overall usability of the website.

Returns and Exchanges:

MTP Racing understands that sometimes returns or exchanges are necessary. Their returns and exchanges policy is straightforward, ensuring a hassle-free process for customers. The customer service team promptly assists customers through the necessary steps, making it convenient to resolve any issues that may arise.

Promotions and Discounts:

MTP Racing frequently offers promotions and discounts, allowing customers to save money on their purchases. These promotions may range from seasonal sales to exclusive discounts on specific products. By regularly providing attractive deals, MTP Racing enhances the value proposition for its customers.

Reputation:

MTP Racing has built a strong reputation in the motorcycling community. Their commitment to quality, competitive pricing, and exceptional customer service has earned them positive reviews and recommendations from satisfied customers. Riders trust MTP Racing to deliver top-notch products and reliable service, cementing their reputation as a reputable online retailer.

Payment Options:

MTP Racing offers a variety of secure payment options to cater to different customer preferences. Customers can make their purchases using major credit cards, including Visa, Mastercard, and American Express. Additionally, MTP Racing also accepts payment via PayPal, providing customers with a convenient and trusted payment method.

Loyalty Programs:

While MTP Racing currently offers limited loyalty programs, they could further enhance customer loyalty by introducing more comprehensive rewards programs. Implementing a tiered system, special discounts for frequent customers, or a points-based system that can be redeemed for future purchases would incentivize repeat business and enhance customer satisfaction.

Customer Reviews:

MTP Racing values customer feedback and actively encourages customers to share their experiences. The website features a section for customer reviews, allowing potential buyers to gain insight into the products and service of MTP Racing through real customer experiences. Positive customer reviews serve as a testament to MTP Racing's quality and reliability.

Community Involvement:

MTP Racing actively engages with the motorcycling community by sponsoring and participating in various events, races, and charitable initiatives. Their involvement in the community showcases their dedication to the sport and their commitment to supporting riders and enthusiasts.

Shipping and Costs:

MTP Racing strives to provide efficient and reliable shipping services. They offer both domestic and international shipping options to cater to customers worldwide. Shipping costs may vary depending on factors such as location, weight, and shipping method chosen. However, MTP Racing aims to keep shipping costs reasonable and competitive within the industry. In conclusion, MTP Racing stands out as a reputable online retailer in the world of motorcycle parts and accessories. Offering an extensive selection of high-quality products, competitive pricing, exceptional customer service, and a user-friendly website, MTP Racing ensures a positive and convenient shopping experience for motocross enthusiasts and riders alike. With their commitment to quality, customer satisfaction, and community involvement, MTP Racing has established itself as a trusted brand within the motorcycle industry.