User Review Scores: Pie Chart Analysis

65% users rated Terrible
25% users rated Poor
0% users rated Average
0% users rated Very Good
10% users rated Excellent
User Reviews
User Rating
Ross 19692 days ago

Once bitten twice shy

My review for I wish I checked the reviews Bought two pairs of the premium range with verbram sole for dog walking the first pair soles started coming off and replaced them with a second pair one boot developed a tear in the front of foot crease. Barely 12 months old other boot fine Muck Boot didnt want to know said this was normal wear and tear said the other boot is fine These boots are priced at 220.00 not what I would expect I would avoid this brand not just because of quality but customer experience is appalling

Simon 293 days ago

They dont last avoid

My review for Lovely boots out of the box and fine for occasional light use but the liners wear out with any frequent use and once outside a year the company are not interested. Save your money and get a cheaper product or buy a better brand that lasts.

Marjorie Teasdale 324 days ago

extremely bad quality

My review for I gave these boots a second chance the first pair the soul came away at the toes this pair which Ive only worn on a small number of occasions has now started to come away at the healBasically theyre over priced crapUnfortunately its took me over 230 to learn my lessonCheers muckbootYour gear is cheap and inferior over priced and over marketedIve since bought some jack pyke much cheaper and to be be fair are more comfortable.

HL 19692 days ago

Lasted a year disappointed.

My review for Had my muck boots just over a year. They were warm lightweight and comfortable. Theyve developed a split and now not waterproof. So disappointed as I loved wearing them. Reading other reviews this is very common and wont be purchasing another pair.

Hard to please 19692 days ago

Yet another pair of Muck Boots split

My review for Yet another pair of Muck Boots split and useless at around the 12 month mark and this is not the first pair it has happened toYes they are comfortableYes they are warmYes they are waterproof initially at leastBut the quality of these things for the price they expect you to pay is terrible. I pay a similar price for a pair of Dr Martens made in England boots and 5 years later they are still as good as new but in that time Ive had 5 pairs of Muck Boots. If you try to contact then they either ignore you or patronise you. So the quality of these is bad but then you have to deal with Muck Boots customer service and that is even worse attitude from hell and an overinflated self importance of we are Muck Boots dont you know. A copy pair from Aldi for 30 was as comfortable was as warm was as waterproof and lasted longer. Muck Boots you have lost it and if you keep it up the same will be able to be said about your customers. Stop selling inferior quality boots for over inflated prices before your reputation has gone.

Phil Wallace 19692 days ago

Purchased a pair of Muck Boots 8 months

My review for Purchased a pair of Muck Boots 8 months ago 23rd January 2023 and they are now separating between the upper and the weld to the sole. This is happening in the same place on both boots and looks like a manufacturing fault. I am very disappointed in the quality as these boots are sold as durable and are a very expensive layout. They have not had much use as I have not worn them since the spring. I would like to return them with a refund or have them replaced. I have attached photos so you can see the problem. The reply I got said it was fair wear and tear which is crazy for a pair of boots that cost 130 and I had 2 months of wear from them. SHOCKING qualityREPLY from Muck bootMany thanks for your email and we are truly sorry that this has happened. Further to the return images sent regarding your warranty claim I regret to inform you that the issue has been deemed as fair wear and tear by our Quality Control team and is not covered by our warranty. For further details on our warranty please visit our Terms Conditions page. Unfortunately we apologise but we are unable to assist you further.

customer 12345 19692 days ago

Poor quality 8211 dreadful service

My review for Boots split after less than a year of dog walking and light gardening. Sent in photos to their customer support only to be told that they consider this to be normal wear and tear. Says it all about their products Dont buy I wont anymore

Sara Fletcher 23 days ago


My review for I bought these boots and wore them for 15 weeks yes four months maxThey split at the back and Muck boot refused to resolve this. For a pair of boots costing over 100 I would expect a touch moreVery very disappointing indeed DO NOT BUY FROM THIS COMPANY

Andrew Rayner 23 days ago

Had them 18months

My review for Had them 18months. Developed two cracks along upper left foot. Worn regularly in winter 5months for dog walking about 2 hours a day. Mainly field walking. For the price I would have expected much better quality. Shame as a comfortable boot otherwise.

RobP 146 days ago

My Muck short wellies split in

My review for My Muck short wellies split in identical places on both boots after about 4 months. On contacting Muck I provided photos but was given a whole load of extra hoops to jump through which were unrealistic burdensome presumably designed to put me off pursuing the matter. Unlike with other companies this is not good customer service. On reading similar reviews Mucks awful track record on trustpilot it makes me realise that I really ought to check out companies on trustpilot before using their products or services.

Fiona mcbride 19692 days ago

Loved the boots when they arrived

My review for Loved the boots when they arrived extremely roomy for my wide feet and comfortable. I did read reviews before noticing others comments about cracks etc but I thought I would just take extremely good care of them which i did. After a few months of wear just walking outdoors cracks and holes appeared in the upper part of boot so now they leak in wet weather which is norm for where i live. Really disappointed as expensive but would be good investment if they were durable.

Gary Timms 19692 days ago

Not Good.

My review for Not Good. Purchased wetland boots 18 months ago and split wouldnt mind but they were hardly worn and well looked after. They are nothing like the sales info and now notice that they are half price. Not great customer service either Im afraid.

Burnt 19692 days ago

Rubber Cracks after four months and

My review for Rubber Cracks after four months and leaking water. Desperate bad Customer Service Over priced Chinese Crap. Next to impossible to get a refund or a replacment Ignore emails. Any one that bought off this company without using PayPall are a big pity.

Mrs Julie Maunder 19692 days ago

I loved my muck boots however they are

My review for I loved my muck boots however they are not good value for the price I have had a few pairs over the last 5yrs or so each pair have leaked at the seams. I am bitterly disappointed and will not buy this brand again.

mark 19692 days ago

Very poor quality.

My review for For a company that specialises in outdoor footwear I was extremely disappointed. Having seen Muckboots advertised throughout my line of work i thought Id give them a try. Absolutely dreadful. After 3 days of wearing there was a split right across the top of the shoe which obviously ended up with me having very wet feet. For the price you pay I would not recommend them.

Pawel 27 days ago

Exceptional Quality and Supportive Customer Service

When I first stumbled upon I have to admit I was a bit skeptical given the multitude of online retailers out there. However after placing my first order I was pleasantly surprised by the exceptional quality of their products and the supportive customer service I received. From the moment I received my package I could tell that the boots were crafted with precision and care. The material was not only durable but also provided the comfort and support I needed for long days on my feet. Additionally the stylish design was a bonus making them versatile for both work and outdoor activities. As with any online purchase there is always a slight apprehension about potential issues. But to my delight any concerns I had vanished when I reached out to their customer service team. They not only promptly addressed my inquiries but went above and beyond to ensure my utmost satisfaction. Their dedication to customer support is truly commendable and left a lasting impression on me as a consumer. In contrast to the negative experience highlighted by some I found their approach to be the antithesis of indifference. Its clear that values its customers and strives to deliver topnotch products and service. In conclusion my initial skepticism has been entirely dispelled. I will undoubtedly return to for my future footwear needs confident in the knowledge that I am not only investing in highquality products but also receiving unparalleled support. Thank you for setting the bar high for online retailersIf youre in search of premium quality footwear combined with exceptional customer service I wholeheartedly recommend giving a try.

customer 19692 days ago

Absolutely terrible quality

My review for Absolutely terrible quality. Owned for just over a year and huge cracks have appeared in many places. Spoke to the company and they said normal wear and tear and no replacement. Would not recommend spending money on these boots

abbie 19692 days ago

Don8217t waste your money

My review for I gave 2 stars because for the first 10 months they were great. Super comfy to walk miles and miles in with the dog didnt get cold feet didnt get sore feet. A really great pair of wellies worth the price. Or so I thought. The first issue I had was the soles coming away. I was told to buy some proper wellie glue which I did. That sorted that issue. But then 13 months in the back splits right at the seam. Emailed muck boots unfortunately we dont offer repair kits or a repair service and advised me to buy some glue. The same glue I already have but one that wont fix the split in the seam. 13 months 110 down and a pair of wellies no longer fit for purpose. So I definitely wouldnt recommend. For 110 I thought Id get a good few winters out of them. Should have read the reviews. Wont be buying from them again.

Dan Martin 937 days ago

Top notch product and company

My review for Top notch product and company

Laboo 19692 days ago

Amazing customer service

My review for After only 30 days of wearing my new Muck boots the upper seam was coming off. I contacted Muck Boots and within hours a replacement pair was on the way. This is amazing customer service My last pair of Muck Boots lasted me 15 years of heavy farm work and they were still waterproof. I will always buy genuine Muck Boots


If you're looking for quality footwear that can handle even the toughest conditions, then is definitely worth considering. This website is the official online store for Muck Boot Company, a top-rated brand that specializes in producing waterproof, durable, and protective boots suitable for every season and environment.

Pros and Cons

One of the biggest advantages of shopping at is the wide range of products available. From garden shoes to work boots, and from hunting boots to casual wear, there's something for every need and style. Furthermore, the website offers free shipping on all orders, making it a great option for those looking to save money. On the downside, the prices at Muck Boot Company tend to be higher than your average footwear. However, the company does offer promotions and discounts from time to time to give customers a bit of a break when shopping.

User Experience

Muck Boot Company's website is user-friendly and easy to navigate. You can search for products based on their category, activity, material, color, size, and gender, making it quick and easy to find what you need. The website also provides detailed descriptions and images of each product, along with sizing charts to ensure that you order the right fit.

Pricing and Value for Money

Muck Boot Company's prices are higher than average, but the company's products are well worth the investment. These boots are designed to last and provide exceptional comfort and protection, making them a great value in the long run.


While Muck Boot Company is one of the most popular brands for waterproof boots, there are plenty of alternatives to consider. Some other top-rated brands include Bogs, Kamik, and LaCrosse, all of which offer similar products at competitive prices.

Customer Service

Muck Boot Company has a reputation for excellent customer service. The company offers a satisfaction guarantee on all products and will accept returns or exchanges if you're not completely satisfied. They also have a helpful customer service team available to answer any questions or concerns.

Product Quality and Selection

Muck Boot Company's products are some of the best on the market in terms of quality and durability. From waterproof materials to slip-resistant soles, these boots are built to handle even the toughest of conditions. The selection of products is also impressive, ranging from casual wear to heavy duty work boots.

Website Usability

Muck Boot Company's website is visually appealing and user-friendly. The website is easy to navigate, and product pages are detailed and informative. Sizing charts are also provided to help customers order the right size.

Returns and Exchanges

Muck Boot Company accepts returns and exchanges within 30 days of purchase. If you're not completely satisfied with your purchase, you can return it for a full refund or exchange it for another product. The company provides a prepaid return label for customers in the US.

Promotions and Discounts

Muck Boot Company offers promotions and discounts from time to time. Sign up for their newsletter to stay up-to-date on the latest deals and offers.


Muck Boot Company has a solid reputation among customers and the industry alike. Their boots are known to be high-quality, durable, and long-lasting, making them a top choice for people in a variety of industries.

Payment Options

Muck Boot Company accepts a variety of payment options, including all major credit cards, PayPal, and Apple Pay.

Loyalty Programs

Muck Boot Company currently does not offer a loyalty program.

Customer Reviews

Muck Boot Company's website provides customer reviews for each product. The majority of reviews are positive, with customers praising the quality and durability of the boots.

Community Involvement

Muck Boot Company is involved in various charitable initiatives, including donations to wildlife conservation efforts and support for breast cancer awareness.

Shipping and Costs

Muck Boot Company offers free shipping on all orders. Orders are typically shipped within 1-2 business days and delivered in 3-7 business days. expedited shipping is also available at an additional cost.

Aisha Bachlani Senior News Reporter

Hi, I'm Aisha Bachlani, and I'm a news reporter with Askmeoffers. I've been working in this field for over nine years, and during that time, I've gained valuable experience and knowledge that I'm excited...