Introduction is an online retailer that specializes in selling multi-function cookers or smart pots that allow users to cook a variety of dishes using various cooking modes, such as baking, frying, boiling, steaming, and slow cooking. The company offers a wide range of products from different brands and models suitable for different budgets and cooking needs. This editorial review aims to provide a detailed and unbiased analysis of's services and products to help potential customers make informed decisions.

Pros and Cons

  • Wide range of products from different brands and models available
  • Affordable prices
  • Convenient online ordering and delivery
  • Informative product descriptions and customer reviews
  • Responsive customer support
  • Shipping and handling fees are not included in the product price
  • Some products may not be available for international shipping
  • No physical store locations, limiting offline shopping experience

User Experience's website is well-organized and easy to navigate, with an intuitive search function that allows users to quickly find the products they need. The product pages provide detailed information about the features, technical specifications, and customer ratings, which help users make informed buying decisions. The ordering process is straightforward, and customers can choose from different payment options, such as credit cards, PayPal, and bank transfer. The company also provides tracking information and updates on the order status via email and text messages. Overall, the user experience is pleasant, and the website is responsive and informative.

Pricing and Value for Money offers affordable prices for its products, with some models available for less than $50, and high-end models priced at around $500. The company also provides periodic discounts and promotions, allowing customers to save even more money. Customers also get free gifts with some products, such as recipe books, spare parts, and accessories. The value for money is excellent, as the product quality is high, and the features and functions are competitive with other smart pots in the market.


Alternatives to include other online retailers that sell multi-function cookers, such as Amazon, Best Buy, and Walmart. These retailers offer a more extensive range of products from different brands, including in-store pickups and physical stores for offline shopping. However, the prices may be higher than those offered by, and the delivery time may be longer.

Customer Service is known for its responsive and helpful customer service, with a support team that can answer customer inquiries and provide technical support via live chat, email, and phone. The company also provides a detailed FAQ section and product manuals on its website, which help customers troubleshoot issues or understand product features. The return and exchange policy is also customer-friendly, with the company accepting returns within 14 days of delivery, and refunding the full amount, including shipping fees, if the product is defective or damaged.

Product Quality and Selection offers a wide variety of multi-function cookers from different brands, including popular models from Tefal, Panasonic, Moulinex, and Polaris. The products are of high quality, with durable materials, efficient heating systems, and multiple cooking modes. The website also provides detailed technical specifications and customer reviews, which allow users to choose products that suit their needs and preferences. The company also offers spare parts and accessories for some models, such as lids, pressure regulators, and steaming baskets.

Website Usability's website is user-friendly, with a clean and modern design, easy-to-use search function, and clear product categories. The website also loads quickly and is optimized for different devices, such as PCs, tablets, and smartphones. The product pages provide comprehensive information about the features and specifications, as well as high-quality product images, videos, and customer reviews. The website also includes a blog section with informative articles and recipes related to multi-function cookers.

Returns and Exchanges has a customer-friendly return and exchange policy, which allows customers to return products within 14 days of delivery if the product is defective, damaged, or does not meet their expectations. The company refunds the full amount paid, including shipping fees, and arranges for the return shipping. The company also accepts exchanges if the customer wants to replace their product with another model or brand.

Promotions and Discounts offers periodic promotions and discounts on its products, allowing customers to save money on their purchases. The company also provides free gifts with some products, such as recipe books, accessories, and spare parts. The website also has a loyalty program, which rewards customers with discounts and exclusive offers based on their purchase history and activity on the website.

Reputation has a good reputation among its customers, with many positive reviews on its website and other online platforms. Customers praise the website's convenience, product quality, and customer service, while some criticize the shipping fees and delivery time. However, the company has responded promptly to customer inquiries and complaints, which shows its dedication to customer satisfaction.

Payment Options accepts several payment options, including credit cards (Visa, Mastercard, American Express), PayPal, and bank transfer. The payment process is secure and encrypted, with no additional fees charged for online payments. The company also provides a VAT invoice for each purchase, which is useful for business customers and international buyers.

Loyalty Programs offers a loyalty program called "Multimiles," which rewards customers with discounts and exclusive offers based on their purchase history and activity on the website. Customers can earn points by registering on the website, making purchases, inviting friends, and sharing product reviews. The points can be redeemed for discounts on future purchases or free gifts.

Customer Reviews

Customers on praise the website's convenience, product quality, and customer service. Many customers have rated the products five stars, with positive comments about the features, performance, and durability. Some customers have criticized the shipping fees and delivery time, which the company has acknowledged and tried to address. Overall, the customer reviews demonstrate the website's commitment to providing high-quality products and services.

Community Involvement has a social media presence on Facebook and Instagram, which allows customers to connect with the company and share their experiences with others. The company also has a blog section on its website, where it shares informative articles and recipes related to multi-function cookers. However, the company does not seem to have any significant community involvement beyond social media marketing.

Shipping and Costs ships its products within Russia, CIS countries, and some European countries, such as Germany and Italy. The shipping and handling fees vary depending on the product weight, size, and shipping destination, with some products eligible for free shipping. The delivery time also varies, with most orders delivered within 1-2 weeks. The company provides tracking information and updates on the order status via email and text messages.

Surbhi Gupta Senior News Reporter

Hi, I'm Surbhi Gupta, currently working as a Senior News Reporter at With a Bachelor's Degree in Mass Communication and Journalism, I started my career in 2012 as a content writer at BPT...