Musicmagpie Reviews

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376 Reviews

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10% users rated Terrible
2% users rated Poor
4% users rated Average
8% users rated Very Good
76% users rated Excellent
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C Customer Pete
53 days ago

Thrilled with my MusicMagpie Purchase: Unlocked iPhone 13 in VG Condition!

Receiving my used iPhone 13 from musicmagpie.co.uk was a delightful experience! The surface condition of the phone was impeccable, exceeding my expectations. Upon powering it up, the device operated flawlessly, showcasing its quality and reliability. I found the price to be quite reasonable, offering excellent value for the money spent. The prompt despatch of the item was commendable, ensuring I received my new device in a timely manner. However, as I eagerly unwrapped the packaging, I couldn't help but wish for a bit more protection to safeguard the precious contents during transit. Overall, my experience with MusicMagpie and their iPhone 13 purchase left me thoroughly satisfied. The only suggestion for improvement would be to enhance the packaging for added protection. Thank you, MusicMagpie, for a stellar transaction!
M Markus
54 days ago

An Unforgettable Experience with Music Magpie

Let me share my delightful journey with musicmagpie.co.uk. Discovering Music Magpie has been a game-changer for me. As a frequent shopper, their unparalleled service has truly won me over. From start to finish, every interaction has been smooth and hassle-free. One aspect that truly sets Music Magpie apart is their exceptional customer service. Whether I had a query about a product or needed assistance with my order, their team was always prompt, professional, and incredibly helpful. It's rare to find such dedication to customer satisfaction, and Music Magpie delivers it effortlessly. My shopping experience with Music Magpie has been nothing short of amazing, thanks to their user-friendly website, vast selection of products, and impeccable service. I can confidently say that Music Magpie has earned a loyal customer in me, and I look forward to many more enjoyable shopping experiences with them. Thank you, Music Magpie, for exceeding my expectations and setting the bar high for online retailers everywhere!
E Emma Smith
54 days ago

Journey from Disappointment to Discovery: My Honest Experience with musicmagpie.co.uk

When I decided to sell my phone on musicmagpie.co.uk, I was filled with hope and excitement. However, the journey took an unexpected turn when I received an offer far below my expectations. The reason provided? A supposed damaged LCD screen on my OLED phone, a statement that left me baffled as my device had always been encased in an Otterbox for protection and was in impeccable condition. Disheartened by this unanticipated development, I chose to decline their offer. The disappointment lingered, and for a moment, I considered swearing off the platform altogether. But amidst the frustration, a silver lining emerged. This experience, though initially negative, became a lesson in the importance of thorough research and due diligence when choosing a service provider. Through this whirlwind of emotions, I learned to value transparency, accuracy, and open communication in all my interactions. While this particular experience may have left me dissatisfied, it ultimately led me on a path of self-discovery and empowerment. So, as I bid farewell to musicmagpie.co.uk, I carry with me not only a phone unsold but also a newfound sense of resilience and discernment. In conclusion, my journey with musicmagpie.co.uk may not have culminated in a successful sale, but it marked a significant chapter in my quest for authenticity. As I navigate the digital landscape in search of reliable platforms, I do so with a clearer vision and a steadfast resolve to embrace challenges as opportunities for growth.
J John
54 days ago

A Melodic Discovery: MusicMagpie Made Finding Our Favorite Album Effortless and Affordable!

I stumbled upon MusicMagpie whilst on the hunt for a second-hand album that held a special place in my heart. To my delight, not only did I find the exact CD I was looking for, but at a great price too! This album was a beloved staple in our car rides, setting the soundtrack to countless memories. Thanks to MusicMagpie, the process of locating and purchasing this cherished piece of music was seamless and budget-friendly. The ease of navigation on the website made finding what I was looking for a breeze, and the attractive pricing sealed the deal. I am grateful for the convenience and affordability that MusicMagpie provided, and I am already looking forward to future purchases with your company. Thank you for bringing back the joy of reliving special moments through music!
C Catherine Ellis
54 days ago

Music to My Ears: A Melody of Exceptional Service

Embarking on my digital shopping journey, I stumbled upon musicmagpie.co.uk, a virtual haven for music lovers like myself. Their service surpassed my expectations, resonating with excellence in every note played. What truly struck a chord with me was their commitment to customer satisfaction. Offering a symphony of benefits such as free postage, a diverse array of products, and lightning-fast delivery, musicmagpie.co.uk created a harmonious shopping experience that reverberated with convenience and quality. With each interaction, their dedication shone through, turning mere transactions into melodious experiences. The thought of sourcing my music fix from anywhere else now seems like a distant echo, as I have found my digital audio oasis in musicmagpie.co.uk. I am grateful for the stellar service provided and eagerly anticipate future purchases that will undoubtedly continue to hit all the right notes. Thank you, musicmagpie.co.uk, for orchestrating a symphony of customer satisfaction that will have me singing your praises for years to come.
J Joanna
54 days ago

A Gem for Movie Lovers: Unveiling the Magic of Affordable Movie Watching

musicmagpie.co.uk is a game-changer for movie enthusiasts seeking cost-effective entertainment solutions. After purchasing two used DVDs from their website, I was pleasantly surprised by the seamless experience. The low cost, coupled with free delivery, already won me over. The packages arrived promptly, and to my delight, both DVDs were in impeccable condition, promising a flawless viewing experience. As I settled in to watch two of my all-time favorite classic movies, I couldn't help but appreciate the convenience and quality that musicmagpie.co.uk had provided. These movies, seldom found on free TV channels, now became easily accessible, thanks to this treasure trove for cinephiles. For anyone looking to relish timeless cinematic masterpieces without breaking the bank, musicmagpie.co.uk is the go-to destination. Immerse yourself in a world of affordable entertainment and rediscover the joy of movie-watching with this remarkable platform.
H Helen
54 days ago

When Music Magpie Comes through in Times of Need

Having been cautious about buying brand new devices, I stumbled upon musicmagpie.co.uk, and it has been a game-changer. Their service exceeded my expectations when my daughter's phone unexpectedly broke right before her holiday. Frantic for a solution, I placed an order late in the evening, and to my surprise, the replacement arrived promptly by 6 pm the next day. The stellar service did not stop there. The phone was not only delivered swiftly but also set up and ready for use the very next morning. Music Magpie's efficiency and reliability in handling unexpected situations like this have won me over completely. With a track record of replacing faulty devices and providing seamless service, I applaud their dedication to customer satisfaction. Recommended to anyone looking for a trustworthy source for electronics – Music Magpie will not disappoint! 👍🏼
R Robert
55 days ago

Saving Big and Smiling Bigger: A Samsung Phone Bargain Like No Other!

Diving into the world of refurbished tech, I stumbled upon musicMagpie, and the experience was nothing short of remarkable. Snagging a Samsung S22+ listed in "Good" condition left me pleasantly surprised. The device was a sight to behold, with a minor scratch on the screen that didn't detract from its overall beauty. Not only did the phone exceed my expectations visually, but it also came fully equipped with a SIM extraction tool and a USB3 - USB3 cable, making data transfer a breeze. The battery? It performed like a charm, proving its reliability and longevity. Considering that this flagship Samsung phone carried a hefty price tag of £950 a few years back, the £600 saved through musicMagpie was a steal! The value for money was unmatched, leaving me delighted with my purchase. Would I repeat this stellar experience? Without a doubt! MusicMagpie has secured a loyal customer in me with their top-notch products and impressive savings. Investing in refurbished tech has never been so rewarding!
F Faz Khan
55 days ago

Transform Your Clutter into Cash with Ease: A Genuine Testimonial for musicMagpie

I recently embarked on a decluttering journey with musicMagpie, and let me tell you, it was a game-changer. As someone who values convenience and efficiency, I was pleasantly surprised by how seamless the entire process turned out to be. Navigating through their website was a breeze, and within minutes, I had a fair quote for my old tech and CDs - talk about hassle-free! But what truly set them apart was their free shipping option and the lightning-fast payment once my items were received and inspected. It's rare to find a service that combines user-friendliness with such promptness. The cherry on top was their exceptional customer service. From start to finish, they kept me informed and engaged, making me feel like a valued customer every step of the way. It's reassuring to know that they not only care about their users but also have a strong commitment to sustainability through recycling and waste reduction. If you're looking to part ways with your old electronics and media items while making some extra cash, look no further than musicMagpie. Trust me, you won't be disappointed.
S shell
55 days ago

Unforgettable Experience with MusicMagpie: A Tale of Exceptional Service

Let me share my remarkable experience with MusicMagpie. Navigating through their website, I stumbled upon a specific book I had been searching for. To my delight, the book was not only available but also in pristine condition, exceeding my expectations. The cherry on top was the unbeatable price point that truly showcased the value they provide. Furthermore, I must commend their impeccable packaging and swift delivery. The attention to detail in securing my purchase during transit did not go unnoticed. It's evident that MusicMagpie values their customers' satisfaction by ensuring a seamless shopping experience from start to finish. Without a doubt, MusicMagpie has earned a well-deserved 5-star rating from me. Their dedication to quality, affordability, and efficiency sets them apart in the online marketplace. Thank you, MusicMagpie, for exceeding my expectations and providing such exceptional service. I highly recommend them to anyone in search of a reliable online retailer. Well done, MusicMagpie, well done indeed!
A Anne
55 days ago

Unforgettable Service by musicMagpie: A Customer’s Loyalty Story

Sharing my unwavering support for musicMagpie.co.uk, I am delighted to highlight the exceptional experiences I have encountered with this remarkable company. As a repeat customer, I have purchased numerous iPhones from them, each transaction exceeding my expectations. The quality of the products received has consistently impressed me, with my recent phone standing out for its impeccable condition and flawless functionality. What truly sets musicMagpie apart is their exceptional customer service. Their prompt assistance and regular updates on orders showcase a level of professionalism and courtesy that is truly commendable. Their dedication to ensuring customer satisfaction is evident in every interaction, making them my go-to choice without hesitation. In a world where choices abound, musicMagpie stands out as a beacon of reliability and excellence. With each transaction, they continue to solidify my loyalty, earning my trust and admiration. Kudos to musicMagpie for setting the benchmark in customer service and product quality - they have truly earned a customer for life!
M Mr M
55 days ago

Transformed My Bookshelf and Wallet

Embarking on a digital journey through musicmagpie.co.uk has truly revolutionized the way I engage with my book collection. Loading the barcodes was a breeze, simplifying the process and saving me valuable time. The seamless experience continued with the packing and sending of my items; no hitches or headaches along the way. What truly impressed me was the swift transaction that followed. Within a mere 12 hours of my books arriving, the cash found its way into my account, a pleasant surprise that spoke volumes about the efficiency and reliability of this platform. Thanks to musicmagpie.co.uk, not only did I declutter and refresh my bookshelf, but I also witnessed a tangible boost in my wallet. This experience has undeniably elevated my perception of online selling and left me eager to continue this journey of convenience and reward.
C Consumer
55 days ago

A Genuine Gem in the Tech Trade – My Experience with musicmagpie.co.uk

After reading a negative review, I was hesitant, but I decided to give musicmagpie.co.uk a try. I sent in my trusty iPhone 12, meticulously documented in a pre-shipment video. Despite the initial £127.50 offer, I braced myself for the worst. To my relief, the revised offer remained fair at £115, honoring the device's condition accurately. The process was seamless, and the communication prompt. I applaud musicmagpie.co.uk for their integrity and transparency, setting a benchmark in the tech trade industry. Rest assured, your tech treasures are in good hands with them. A truly commendable experience!
J James Bradley
55 days ago

A Fast and Reliable Service: My Experience with Music Magpie

I can't stop raving about my experience with Music Magpie! From start to finish, I was kept in the loop with frequent updates throughout the entire process. After sending in my items, I was pleasantly surprised to receive my payment just one hour after they confirmed receipt via email. This level of efficiency is unparalleled! What truly sets Music Magpie apart is their reliability. Unlike other competitors like Mozillion who failed to pay out or even provide updates, Music Magpie proved to be a trustworthy and verifiable company. It's reassuring to know that I can count on them to deliver on their promises without any hassle. I highly recommend Music Magpie to anyone looking for a fast, reliable, and transparent service. I will definitely be using them again in the future, and you should too! Thank you, Music Magpie, for making the selling process so seamless and stress-free.
A ant paul
55 days ago

Turning Clutter into Cash: My Seamless Experience with Music Magpie

From a hesitant first-timer to a loyal repeat customer, my journey with Music Magpie has been nothing short of remarkable. The decision to part ways with my beloved PS5 console was tough, but Music Magpie’s seamless process eased my worries. Upon sending off my console, I was pleasantly surprised to find the funds in my account the very next day, a testament to their swift service and reliability. Having used their services before, my trust in them was unwavering, and once again, they did not disappoint. The regular updates provided a sense of reassurance, making the entire experience stress-free. I wholeheartedly recommend Music Magpie over their competitors, based on my consistently positive encounters with them. Thank you, Music Magpie, for turning my clutter into cash, effortlessly and efficiently.

Introduction

MusicMagpie is a leading online retailer in the United Kingdom that specializes in buying and selling used CDs, DVDs, books, games, and tech gadgets. The website provides an easy and convenient way for users to clear their clutter and earn cash for their unwanted items. MusicMagpie also offers a wide range of products at competitive prices, making it a popular choice for bargain hunters and tech enthusiasts.

Pros and Cons

Pros:
  • Easy to use website with clear navigation
  • Competitive prices for both buying and selling items
  • Quick and convenient process for selling items
  • Free shipping for all orders
  • Large selection of products available
Cons:
  • Low payouts for certain items
  • Limited to UK-based customers only
  • Some users report issues with customer service

User Experience

MusicMagpie's website is well-designed and user-friendly, making it easy for users to find what they are looking for. The search function is quick and accurate, and there are a variety of filters available to help narrow down search results. The checkout process is also simple and straightforward, with clear instructions and prompts for users. Overall, MusicMagpie provides a positive user experience.

Pricing and Value for Money

MusicMagpie offers competitive prices for both buying and selling items. Users can sell their unwanted items for cash or choose to trade them in for store credit. The prices offered for selling items vary depending on the condition, rarity, and demand for the item. For buyers, MusicMagpie's prices are generally lower than those found on other online retailers, making it a good value for money.

Alternatives

Some popular alternatives to MusicMagpie include:
  • CeX
  • Ziffit
  • WeBuyBooks
  • Amazon Trade-In
  • eBay

Customer Service

MusicMagpie's customer service is generally good, with prompt responses to queries and issues. However, some users have reported issues with delayed responses or unhelpful customer service representatives. MusicMagpie does offer a help center with frequently asked questions and a live chat feature for support.

Product Quality and Selection

MusicMagpie offers a wide range of products across various categories, including CDs, DVDs, games, books, and tech gadgets. The quality of the products offered is generally good, with clear descriptions of the condition of used items. However, some users have reported receiving products in less than satisfactory condition.

Website Usability

MusicMagpie's website is easy to use and navigate, with clear categories and a search function for finding products. The website is also optimized for mobile devices, making it accessible for users on the go. Overall, the website provides a positive user experience.

Returns and Exchanges

MusicMagpie offers a 14-day return period for all products, provided that they are returned in the same condition as they were received. If a product is faulty or not as described, MusicMagpie will offer a full refund or replacement. In the case of returns for other reasons, MusicMagpie may deduct a restocking fee.

Promotions and Discounts

MusicMagpie regularly offers promotions and discounts on its products, including sales and coupon codes. Users can also sign up for the MusicMagpie newsletter to receive exclusive offers and updates on new products.

Reputation

MusicMagpie has a good reputation as a reliable and trusted online retailer in the UK. The company has received positive reviews from satisfied customers and has a high rating on third-party review websites. However, some negative reviews have criticized the company's low payouts for certain items and issues with customer service.

Payment Options

MusicMagpie offers several payment options for users, including PayPal, bank transfer, and MusicMagpie store credit. Users can also choose to donate their earnings to charity.

Loyalty Programs

MusicMagpie does not currently offer a loyalty program for its customers.

Customer Reviews

MusicMagpie has received positive reviews on Trustpilot, with a rating of 4.4 out of 5 stars. Customers have praised the company's ease of use, competitive prices, and fast shipping, while some negative reviews have criticized the low payouts for certain items and customer service issues.

Community Involvement

MusicMagpie is committed to reducing waste and promoting sustainability, and has partnered with several environmental organizations to promote responsible disposal of electronic waste. The company also donates a portion of its profits to charity.

Shipping and Costs

MusicMagpie offers free shipping for all orders, with delivery times ranging from 2-5 working days. Users can also choose to pay for express shipping for faster delivery. MusicMagpie does not charge any additional fees for standard shipping.