Mygenerator Reviews

Voted Good (4/5)

282425 Votes

10 Reviews

Vote Now

An Unforgettable Customer Service Experience

When I encountered issues with my shipment through Border Express while ordering from mygenerator.com.au, Dan from the customer service team truly shone. Despite the challenges presented by a third-party delivery service, Dan's unwavering support and dedication turned my frustration into gratitude. His commitment to resolving my concerns went above and beyond my expectations, leaving me genuinely impressed. In a world where customer service can sometimes feel like a mere formality, Dan's proactive and personalized assistance stood out. His professionalism and genuine care for my situation transformed a potentially negative experience into an unforgettable one. Dan's actions exemplified what exceptional customer service should be – prompt, attentive, and empathetic. I would like to extend my heartfelt gratitude to Dan for his outstanding support. His efforts not only resolved my issue but also left a lasting impression. Thank you, Dan, for being a stellar example of outstanding customer service. Your dedication has truly made a positive impact, and I am grateful for your assistance. - Steve Brown, 3175

A Genuine Life-Saver: MyGenerator.com.au Review

Reflecting on my recent experience with MyGenerator.com.au, I must say it was nothing short of a lifesaver. Amidst a power outage crisis, I turned to MyGenerator for a swift solution. Despite initial delivery hiccups due to unforeseen circumstances, their customer service went above and beyond to rectify the situation promptly. Every step of the way, they were transparent, communicative, and sincerely apologetic for the delay. The team took ownership of the issue, ensuring I was updated regularly and offering reassurance during a stressful time. Their commitment to customer satisfaction truly shone through. After finally receiving the generator, I was impressed by its quality and performance. It proved to be a reliable and efficient backup power source, providing peace of mind in future emergencies. In hindsight, the minor delivery delay was overshadowed by the exceptional product and customer care provided by MyGenerator. I highly recommend MyGenerator.com.au for anyone in need of reliable power solutions. Despite the initial setback, their dedication to resolving issues and prioritizing customer needs speaks volumes about their commitment to excellence. Thank you, MyGenerator, for coming through when it mattered the most.

Above and Beyond: A Testimonial for MyGenerator’s Customer Service

Upon purchasing a 65-liter fridge from MyGenerator, I encountered an unexpected hurdle when I realized it was too large for my needs. Despite my initial concern, the team at MyGenerator went out of their way to assist me. I sought to exchange the fridge for a smaller 38-liter model, and although there was a restocking fee of $199, MyGenerator accommodated my request without hesitation. While some may view the restocking fee as expensive, I appreciate the professionalism and understanding displayed by the MyGenerator staff throughout the process. Their willingness to help me find a solution, even when I decided to opt for a less expensive product, truly sets them apart in terms of customer service. I commend MyGenerator for their commitment to customer satisfaction and their dedication to going above and beyond to ensure a positive experience. This level of service has not gone unnoticed and has solidified my loyalty as a customer.

Delighted by Exceptional Service and Prompt Assistance from MyGenerator.com.au!

After my first purchase experience with MyGenerator.com.au, I felt compelled to share my positive feedback, specifically regarding the purchase of the Dometic PLB 40. Initially, I was informed that the PLB 40 was on backorder, but the communication regarding the delivery status was impeccable. Additionally, when I had inquiries about the product usage, the responses were not only quick but also incredibly helpful. I must commend Matt from the customer service team for his exceptional assistance and swift responses. This level of dedication and support truly sets MyGenerator.com.au apart from other companies. I am thoroughly impressed and will definitely be a returning customer. Thank you for the fantastic service!

says on web site merchandise with be despatched 2-3…

My assessment for mygenerator.com.au says on web site merchandise with be despatched 2-3 enterprise days. now they're saying might be as much as 2 weeks earlier than its even despatched. i referred to as and the girl was very impolite mainly saying get in step with everybody else. no care in any respect

A Sincere Appreciation for Reliable Service and Timely Deliveries

As a customer of mygenerator.com.au, I cannot help but express my immense satisfaction with their exceptional service. I recently ordered 2x 110ah Victron batteries from their website, and to my delight, the delivery was prompt and hassle-free. Unlike my previous experiences with other online retailers, mygenerator.com.au provided accurate delivery updates and ensured that my order arrived within the specified timeframe. One aspect that truly sets mygenerator.com.au apart is their transparent communication. I was impressed by their proactive approach in keeping me informed about the status of my order, eliminating any uncertainty or confusion. This level of professionalism and attention to detail speaks volumes about their commitment to customer satisfaction. Furthermore, the efficiency and reliability of their delivery service exceeded my expectations. Unlike other online platforms that often struggle with delayed shipments, mygenerator.com.au delivered my order securely and on time, showcasing their dedication to prioritizing customer needs. In conclusion, my experience with mygenerator.com.au has been nothing short of exceptional. From seamless transactions to reliable deliveries, they have consistently surpassed my expectations. I highly recommend mygenerator.com.au to anyone seeking a trustworthy and customer-centric online shopping experience. Thank you for your outstanding service!

Mygenerator.com.au: Turning a Wish into a Lesson

Reflecting on my recent experience with mygenerator.com.au, I find myself echoing the sentiment of wishing I had delved into reviews beforehand. Initially enticed by an item listed as in stock and promises of immediate dispatch for my much-needed lithium battery, I eagerly placed my order with high hopes. However, the days dragged on, and the anticipated delivery never materialized, leaving me disillusioned and frustrated after a week of unfulfilled promises. As I navigated the arduous process of attempting to cancel my order, I encountered resistance from the company, unwilling to accommodate my request. Feeling cornered, I resorted to initiating a PayPal dispute to seek resolution for the unmet expectations and lack of transparency in their operations. The veil of their misleading in-stock claims began to unravel, revealing a facade that failed to align with the reality of their service. Despite the setbacks faced, this experience acted as a poignant reminder of the significance of thorough research and the invaluable nature of genuine customer reviews. It serves as a cautionary tale, urging future consumers to exercise prudence and skepticism towards deceptive marketing tactics. While my encounter with mygenerator.com.au may have culminated in disappointment and frustration, it has imparted a lesson that transcends the confines of a single transaction. In the realm of online commerce, authenticity and reliability reign supreme, shaping the foundation of trust between businesses and consumers. As I navigate the aftermath of this ordeal, I urge fellow shoppers to remain vigilant, scrutinize claims of stock availability, and prioritize reputable establishments with a proven track record of customer satisfaction. Let this narrative serve as a testament to the enduring importance of informed decision-making in an increasingly digitized world.

Turning Frustration into Appreciation: A Genuine Review of mygenerator.com.au

While my initial experience with mygenerator.com.au was far from ideal, it eventually blossomed into a story of remarkable customer service and dedication. I had purchased a fridge from them, only to face a whirlwind of uncertainty and frustration as I struggled to track my order’s whereabouts. The lack of communication and clarity left me feeling disheartened and skeptical. However, amidst the chaos, a ray of hope emerged. The customer service team at mygenerator.com.au stepped in, acknowledging the mishap and working tirelessly to rectify the situation. Their genuine concern and efforts to address my concerns were truly commendable. With each interaction, they not only kept me informed but also reassured me of their commitment to resolving the issue promptly. After days of uncertainty, my fridge finally arrived, and I was pleasantly surprised by the quality and functionality of the product. Despite the initial setbacks, the perseverance and dedication of the team at mygenerator.com.au ultimately won me over. Their genuine efforts to turn a negative experience into a positive one truly set them apart. Today, I can confidently say that mygenerator.com.au has transformed my perception from disappointment to appreciation. Their willingness to go above and beyond to make things right has earned my trust and loyalty. I am grateful for the exemplary customer service and the resolution of an initially challenging situation. Thank you, mygenerator.com.au, for turning a frustrating experience into a memorable journey of customer satisfaction!

Mygenerator.com.au Exceeded My Expectations with the Evakool Fridge Cover Purchase

Upon purchasing an Evakool fridge cover from Mygenerator.com.au, I anticipated a standard online shopping experience. However, I was pleasantly surprised by the exceptional quality and design of the product that arrived at my doorstep. The cover not only met but exceeded my expectations, standing out as a durable and stylish addition to my outdoor gear collection. Despite some initial concerns about the product differing from the website photos, the reality far surpassed any doubts I had. The material used was of high quality, showcasing attention to detail and craftsmanship that reflected a superior product. The Evakool fridge cover was not only visually appealing but also functional, providing the protection and durability I sought for my outdoor adventures. In addition to the product itself, I was equally impressed by the customer service provided by Mygenerator.com.au. The seamless process from ordering to delivery demonstrated their commitment to customer satisfaction. Any concerns I had were promptly addressed, and the team went above and beyond to ensure a positive shopping experience. In a world where online purchases can sometimes lead to disappointment, Mygenerator.com.au proved to be a reliable and trustworthy source for outdoor equipment. I wholeheartedly recommend them for their quality products, excellent customer service, and dedication to customer satisfaction. Thank you for exceeding my expectations and providing a truly exceptional shopping experience.

Exceptional Value and Service – Found My New Go-To for All Things Generator Related!

After a disappointing experience with another retailer, I stumbled upon mygenerator.com.au and what a game-changer it has been! The prices here are unbeatable, but what truly sets them apart is their exceptional customer service. I recently purchased a Dometic CRX 110 Fridge, and unfortunately, it arrived with a cooling issue. Despite the initial hiccup, the customer support team at MyGenerator went above and beyond to rectify the situation. They swiftly organized a replacement under the Australian Consumer Law and ensured that I received a fully functional unit in no time. Not only did they handle the warranty process seamlessly, but they also provided constant updates and follow-ups to ensure my satisfaction. The level of care and dedication exhibited by the team, especially by their manager Blake, truly exceeded my expectations. Furthermore, the transparency and authenticity of their reviews showcase their commitment to genuine customer feedback. I appreciate that every review is published without any bias, allowing customers to make informed decisions based on real experiences. In a time when quality service can be hard to come by, MyGenerator has won me over with their reliability and integrity. I can confidently say that I have found my new go-to for all things generator related, and I will not hesitate to recommend them to friends and family. Thank you, MyGenerator, for restoring my faith in exceptional value and service!