Mylastingbouquet Reviews

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35 Reviews

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J jason spiteri
58 days ago

Transforming Heartbreak into Hope: My Unforgettable Experience with MyLastingBouquet

I vividly remember the palpable excitement I felt as I placed my first order with mylastingbouquet.com.au, aiming to surprise my partner on Valentine's Day. However, what ensued was a rollercoaster of emotions, culminating in disappointment and frustration. Despite opting for a GUARANTEED VALENTINE'S DAY DELIVERY and dutifully paying the additional delivery fee, my hopes were shattered when nothing arrived, plunging our special day into a disheartening ordeal. For the first time in our 13-year journey together, my partner's day was marred by this unforeseen letdown. Determined to seek resolution, I reached out to the company through Facebook chat, only to be met with evasiveness and delays in processing my refund. Feeling dejected and unheard, I resolved to escalate the matter to the ACCC and fair trade Ombudsman as a last resort for justice. Despite my negative experience, I believe that every dark cloud has a silver lining. This trial has empowered me to raise my voice against subpar service and advocate for accountability in the realm of customer satisfaction. Through this challenging ordeal, I have learned the true value of transparency, reliability, and genuine care in customer interactions. Thus, while my debut with MyLastingBouquet ended on a sour note, I remain hopeful that my feedback will catalyze positive change within the company, fostering a culture of integrity and empathy. In the tapestry of life, even amidst setbacks, there lies an opportunity for growth, resilience, and the unwavering pursuit of betterment.
G grumps
59 days ago

A Heartfelt Embrace Turned Cold: A Disheartening Experience with MyLastingBouquet

Here is where honesty and sincerity meet heartbreak. My encounter with MyLastingBouquet metamorphosed from a hopeful order into a disheartening saga. Three weeks ago, armed with anticipation and trust, I placed an order and aligned it with the romance of Valentine's Day, a day etched in affection and promises. The recommended dispatch date was strategically set to ensure a timely arrival on or before this day of love. However, what followed was a poignant tale of shattered assurances and a vacuum of service. The courier's timeline stretched beyond the horizon promised on the website, triggering doubts and concerns within me. Seeking solace and validation, I dared to inquire, to which I received placating words assuring me of expedited deliveries through an exclusive partnership with the courier. Yet, as the eve of Valentine's Day loomed, the deafening silence of an undelivered bouquet spoke volumes. The courier's ETA stretched into an uncertain wait of 2 to 6 days, painting a stark contrast to the promises professed. Multiple attempts to seek clarification and comfort through emails, live chat, and even Instagram vanished into the void of unresponsiveness, leaving my hopes stranded in a sea of disappointment. The sentiment of sadness draped heavily over me, mingling with the bitter taste of unmet expectations. MyLastingBouquet danced with the emotions tied to this sentimental purchase, only to stumble and lose its footing in the delicate waltz of customer service and reliability. In the realm of cherished memories, such an experience casts a shadow over the brightness of what should have been a seamless and joyous affair. It is a poignant reminder that authenticity and accountability should echo in every promise made, especially when entwined with emotions that deserve to be treasured, not tarnished. May this solemn recount be a beacon of caution and a call for transparency, urging all to tread with sincerity and reverence when entrusted with the fragile threads of heartfelt moments.
L Lucy H
134 days ago

Unforgettable Experience with My Lasting Bouquet: A Heartwarming Surprise for Mom in Sydney

I can't thank mylastingbouquet.com.au enough for the unforgettable experience they provided me. When I decided to surprise my mother in Sydney with a bouquet of roses, I was overwhelmed with the seamless assistance and support I received from their team. Upon reaching out to them via email, I was pleasantly surprised to receive a prompt response within minutes. Their team not only helped me choose the perfect arrangement and rose colors but also guided me through the entire process, making it an absolute breeze. The most astonishing part was the swift delivery, which was completed within a stunningly short span of 3 hours. Seeing my mother moved to tears and entirely enamored by the beautiful bouquet was a moment I'll cherish forever. Her overwhelming joy and love for the roses truly made my day. The outstanding service and the sheer beauty of the roses have convinced me that I'll be returning to mylastingbouquet.com.au for all my future purchases, especially for upcoming Christmas gifts. Thank you for making this experience so special and memorable for both me and my mother.
D Daniela Xo
176 days ago

My Lasting Bouquet Delivered Beyond Expectations

I can't help but express my utmost satisfaction with My Lasting Bouquet. I ordered a stunning $300 gift, and to my delight, it surpassed all expectations. The intricate details and exquisite presentation truly impressed me. The recipient was absolutely thrilled! Their customer service was exceptional. Any concerns or queries were promptly addressed, and the entire process was seamless. I couldn't have asked for a better experience. The team at My Lasting Bouquet truly goes above and beyond to ensure customer satisfaction. I highly recommend them for any special occasion. Thank you, My Lasting Bouquet, for making the gift-giving experience so memorable and enjoyable. I will definitely be a returning customer!
D Daniela Xo
176 days ago

From Heartbreak to Hope: My Lasting Bouquet Redemption

When I stumbled upon mylastingbouquet.com.au, I was full of excitement to send a special gift to a loved one. However, my initial joy soon turned into disappointment when the $300 gift I ordered was never delivered. Days passed, and all my attempts to reach out to them went unanswered. I felt frustrated and deceived, branding them as SCAMMERS in my mind. But just when I thought all hope was lost, something unexpected happened. Mylastingbouquet.com.au reached out to me, sincerely apologizing for the mishap and offering to make things right. Skeptical yet hopeful, I agreed to give them a chance to redeem themselves. To my surprise, not only did they fulfill my original order promptly, but they also went above and beyond to add a personal touch to the gift, making it even more special. Their dedication to customer satisfaction and their willingness to rectify their mistake truly touched my heart. So, if you're considering mylastingbouquet.com.au, I urge you to not judge them solely based on past experiences. Sometimes, a company's true colors shine through not during perfect transactions but when faced with challenges. My lasting bouquet may have stumbled, but their genuine effort to make amends transformed them from SCAMMERS in my eyes to a company worthy of redemption.
M Maisy
355 days ago

MyLastingBouquet Delivered Pure Joy: A Galaxy Rose for My Sister

When I ordered a galaxy rose for my sister from MyLastingBouquet, I was not just purchasing a gift; I was investing in a moment of joy. The experience exceeded my expectations in every way possible. Not only was the galaxy rose delivered the same day, but the level of care and attention to detail in the packaging was truly exceptional. The look on my sister's face when she received the galaxy rose was priceless. Its beauty and elegance instantly captivated her, and the fact that it was delivered promptly made the surprise even more delightful. MyLastingBouquet didn't just deliver a product; they delivered pure joy. I highly recommend MyLastingBouquet to anyone looking for a meaningful gift that goes beyond the ordinary. Their commitment to excellence and customer satisfaction is evident in every aspect of their service. Thank you, MyLastingBouquet, for creating such a memorable experience for my sister and me.
M Maisy
355 days ago

Transformed a Simple Gift into a Magical Moment!

From the moment I stumbled upon MyLastingBouquet.com.au, I knew I had found the perfect present for my sister. Ordering the mesmerizing galaxy rose was a breeze, and to my amazement, it arrived on the very same day! The sheer joy on my sister's face as she unwrapped the beautifully packaged gift was priceless. The galaxy rose itself was a true masterpiece, captivating her heart instantly. Every petal seemed to hold a universe of its own, radiating a sense of enchantment that transformed a simple gift into a magical moment. My sister's eyes sparkled with delight as she held the rose in her hands, and I knew that I had made the right choice. MyLastingBouquet.com.au has not only delivered a stunning product but has also created a lasting memory that my sister will cherish forever. Thank you for turning an ordinary day into an extraordinary one!
S Sam
422 days ago

Exceptional Quality and Timely Delivery!

I can't express enough how impressed I am with mylastingbouquet.com.au. I placed an order on 2nd Feb with the hope of receiving it by Valentine's Day, and not only did they fulfill their guarantee, but the bouquet exceeded my expectations in terms of quality and beauty. Their customer service team was also incredibly helpful when I needed to make an inquiry. I highly recommend this company for anyone looking for top-notch floral arrangements and reliable service.
S Sam
422 days ago

Love, Loss, and Lessons Learned: Mylastingbouquet.com.au Review

Embarking on a journey to surprise my special someone, I placed an order on 2nd February, anticipating its arrival for Valentine's Day through mylastingbouquet.com.au. However, as the days passed, my excitement turned into disappointment as the promised delivery date of the 14th came and went, leaving me empty-handed and disheartened. Despite my numerous attempts to seek clarification and updates through various channels - emails, live chats, even reaching out on Instagram - my messages seemed to vanish into the digital void, met with resounding silence from the company's end. The lack of communication and transparency only added salt to the wound, leaving me feeling frustrated and unheard. This experience has taught me the importance of trust and reliability in online shopping experiences, where every detail counts, especially when it comes to special occasions. While the potential of a lasting bouquet may symbolize eternal love, the fleeting nature of customer service and delivery in this case has left a lasting impression of caution and wariness. In the realm of online florists and gift shops, where emotions run high and expectations soar, mylastingbouquet.com.au serves as a cautionary tale. For those seeking a seamless and stress-free shopping experience, I urge you to explore other avenues and shop elsewhere for your gifting needs. Remember, the beauty of a bouquet lies not just in its blooms but in the care and commitment behind its delivery.
K Kol Janison
525 days ago

Wow! My Lasting Bouquet Knocked It Out of the Park with Their Same-Day Delivery Service

From the moment I placed my order for a large box of roses with mylastingbouquet.com.au, I was blown away by the exceptional service and attention to detail. The same-day delivery option was a game-changer, and my girlfriend was over the moon with the stunning arrangement. Not only did the roses arrive incredibly quickly (within 3 hours!), but the presentation was exquisite. The gift box added a touch of elegance, and it was evident that every aspect was carefully curated. The customer service team was an absolute pleasure to deal with, making the entire experience seamless and enjoyable. I can't thank My Lasting Bouquet enough for making this special surprise a resounding success. I'll definitely be returning for future occasions, and I wholeheartedly recommend their services to anyone looking to create unforgettable moments.
K Kol Janison
525 days ago

From the Heart: A Blossoming Surprise for My Love

As I reflect on my experience with mylastingbouquet.com.au, I can't help but gush about the joy it brought to my girlfriend and me. Ordering a large box of roses for same-day delivery was a last-minute decision, yet the efficiency and speed at which it was delivered within three hours left me in awe. The moment my girlfriend received the bouquet, her eyes lit up, and her smile radiated happiness. The roses were not only beautifully arranged but also exuded freshness and elegance, a true testament to the attention to detail that the team at mylastingbouquet.com.au puts into their work. Moreover, the customer service I received was exceptional. Dealing with them was a breeze, and their professionalism and willingness to go the extra mile did not go unnoticed. The gift box itself was not just a container but a symbol of thoughtfulness and care, adding an extra touch of sophistication to the already stunning roses. Mylastingbouquet.com.au has won me over, and without a doubt, I will be a returning customer. The experience was more than just a transaction; it was a gesture of love and appreciation that created a lasting memory for both me and my girlfriend. Thank you for making our day brighter and more beautiful.
D Darren O'Shannessy
781 days ago

Unreliable delivery but beautiful product!

I recently placed an order with mylastingbouquet.com.au for a Valentine's Day gift, and while I was initially disappointed with the delivery process, I must say that the product itself was absolutely stunning. I placed the order on January 13th for a February 14th delivery, but unfortunately, the gift didn't arrive as expected. After reaching out multiple times, I was informed that the gift had been sent on February 10th and was expected to arrive within 2-5 business days, which was not the case. It wasn't until February 18th that I received an alert from the delivery service stating that they had just picked up my gift from the supplier, exposing the misinformation I had been given about the delivery date. Additionally, the teddy bear I had ordered was missing from the delivery, despite being charged for it. Despite these challenges with the delivery process and the missing item, I must commend the quality of the bouquet itself. It was absolutely beautiful and well-received by the recipient. The flowers were fresh, vibrant, and arranged with care, truly embodying the sentiment I had hoped to convey. Regrettably, the lack of communication and the discrepancies in the delivery process have left me with no option but to dispute the charges with my bank and seek further action to address this concerning experience. While mylastingbouquet.com.au may have fallen short in their delivery process, the quality of their product is undeniable. I can only hope that they address these organizational issues to prevent future customers from encountering similar frustrations.
D Darren O'Shannessy
781 days ago

Unprecedented Quality and Timeliness: MyExperience with mylastingbouquet.com.au

Upon discovering mylastingbouquet.com.au, I was initially skeptical after reading a negative review. However, my personal experience turned out to be a complete 180 from what I expected. I placed an order for a special occasion with a tight deadline, hoping for a miracle. Not only did my gift arrive on time, but it surpassed all my expectations in terms of quality and presentation. The attention to detail in the packaging and the freshness of the flowers truly showcased the care and expertise behind each arrangement. Every petal seemed to radiate love and thoughtfulness, making the recipient's day truly special. What truly set mylastingbouquet.com.au apart was their exceptional customer service. When I reached out with inquiries about my order, they responded promptly and went above and beyond to address my concerns. Their professionalism and dedication to ensuring customer satisfaction made me feel valued and respected as a client. In a world where online shopping can sometimes feel impersonal, mylastingbouquet.com.au managed to infuse a personal touch into every interaction. The seamless transaction process and transparent communication instilled a sense of trust and reliability that is hard to come by in the e-commerce industry. I wholeheartedly recommend mylastingbouquet.com.au to anyone seeking a memorable gifting experience. Their commitment to excellence and customer satisfaction shines through in every aspect of their service. Thank you for turning my skepticism into sheer delight – I will definitely be a returning customer.
M Mindy
927 days ago

Surprising My Sister with a Mini Petit Box was a Hit!

As an avid user of mylastingbouquet.com.au, I recently decided to surprise my sister with a mini petit box from their collection, and the response was beyond my expectations. Not only did my sister love the exquisite arrangement, but the whole experience of choosing and ordering from their website was seamless and enjoyable. I was particularly impressed by the prompt and helpful responses I received when reaching out to them via Instagram messages. The level of customer service displayed by the team truly enhanced the overall experience. The mini petit box was not just a gift, it was a symbol of love and appreciation, made all the more special by the excellent service provided by the team at mylastingbouquet.com.au. I highly recommend their products and services to anyone looking to make a lasting impression with a thoughtful and beautiful gift.
M Mindy
927 days ago

Transformed my Sister’s Day with a Mini Petit Box

After browsing through countless options, I stumbled upon mylastingbouquet.com.au and decided to surprise my sister with a mini petit box. Little did I know that this small gesture would have such a significant impact. The bouquet was not only beautiful but also thoughtfully arranged, bringing a smile to my sister's face that lasted for days. What truly stood out was the exceptional customer service. When I reached out with queries on Instagram, the responses were not only prompt but also warm and friendly. It's these small details that make all the difference, turning a simple purchase into a heartwarming experience. Thank you, mylastingbouquet.com.au, for making it so easy to brighten someone's day. Your attention to detail and dedication to customer satisfaction shine through in every interaction. I will definitely be returning for all my gifting needs in the future!

Introduction

mylastingbouquet.com.au is an online store that specializes in providing high-quality, long-lasting floral arrangements. With their commitment to delivering long-lasting beauty that requires minimal maintenance, My Lasting Bouquet has gained a reputation for providing elegant and sustainable floral options for various occasions.

Pros and Cons

  • Pros:
    • Offers a wide selection of long-lasting floral arrangements
    • Products are handcrafted with attention to detail
    • Website is user-friendly and easy to navigate
    • Provides excellent customer service
    • Products are of exceptional quality
  • Cons:
    • Prices may be higher compared to traditional fresh flowers
    • Limited availability for same-day delivery

User Experience

mylastingbouquet.com.au provides a seamless and intuitive user experience. The website features clear categories and filters that make it easy for users to find the perfect floral arrangement for any occasion. Additionally, the product pages are informative and display high-resolution images, allowing customers to examine the details of each arrangement before making a purchase. Overall, the user experience is smooth and hassle-free.

Pricing and Value for Money

While the prices of My Lasting Bouquet's arrangements may be slightly higher than traditional fresh flowers, they offer excellent value for money. The long-lasting nature of their products eliminates the need for regular replacements, making them a cost-effective and sustainable option in the long run. Furthermore, the superior craftsmanship and attention to detail justify the slightly higher price point.

Customer Service

mylastingbouquet.com.au prides itself on providing exceptional customer service. Their knowledgeable and friendly customer support team is readily available to assist customers with any inquiries or concerns. Whether it's help with selecting the perfect arrangement or assistance with order tracking, the customer service representatives are responsive and dedicated to ensuring a positive shopping experience.

Product Quality and Selection

My Lasting Bouquet offers a diverse range of high-quality floral arrangements suitable for various occasions. Each arrangement is meticulously handcrafted by skilled artisans, ensuring attention to detail and exceptional quality. From enchanting rose bouquets to elegant orchid displays, their selection showcases both classic and modern designs. Customers can expect to receive stunning, lifelike arrangements that will maintain their beauty for an extended period.

Website Usability

The website of mylastingbouquet.com.au is designed with user-friendliness in mind. The intuitive layout and clear navigation make it easy for customers to explore the different collections, filter products based on preferences, and complete their purchases seamlessly. The website is also optimized for various devices, ensuring a consistent browsing experience across desktops, tablets, and smartphones.

Returns and Exchanges

In the unlikely event that customers are not fully satisfied with their purchase, My Lasting Bouquet offers a hassle-free returns and exchange policy. Customers can contact the customer service team within a specified timeframe to initiate the return or exchange process. It is important to note that arrangements must be returned in their original condition to qualify for a refund or exchange.

Promotions and Discounts

My Lasting Bouquet frequently offers promotions and discounts, providing customers with the opportunity to save on their purchases. Subscribing to their newsletter or following their social media channels is a great way to stay informed about the latest deals and exclusive offers. These promotions allow customers to enjoy high-quality floral arrangements at reduced prices, enhancing the overall value for money.

Reputation

My Lasting Bouquet has established a strong reputation for their commitment to excellence. Their attention to detail, product quality, and excellent customer service have garnered positive reviews from satisfied customers. The brand's dedication to sustainability and providing long-lasting beauty has made them a trusted choice among individuals seeking elegant floral arrangements.

Payment Options

mylastingbouquet.com.au offers a variety of payment options to ensure convenience for customers. Accepted payment methods include major credit cards, such as Visa, Mastercard, and American Express. Additionally, customers can opt to pay through secure online payment platforms like PayPal, ensuring a safe and secure transaction process.

Loyalty Programs

My Lasting Bouquet values customer loyalty and offers a loyalty program to express their appreciation. By joining their loyalty program, customers can earn points with every purchase, which can be redeemed for discounts or special perks in the future. This program encourages customers to return and continue experiencing the beauty and elegance of My Lasting Bouquet's arrangements.

Customer Reviews

mylastingbouquet.com.au has received overwhelmingly positive customer reviews. Customers praise the exceptional quality, lifelike appearance, and long-lasting nature of their floral arrangements. The prompt and friendly customer service provided by the brand is also frequently praised. Reading these positive reviews can instill confidence in prospective customers, reaffirming the reliability and excellence of the products and services offered.

Community Involvement

My Lasting Bouquet actively participates in community events and charitable causes. They understand the importance of giving back and often collaborate with local organizations to support various initiatives. By being involved in the community, My Lasting Bouquet demonstrates a commitment to social responsibility and fosters a positive brand image.

Shipping and Costs

My Lasting Bouquet offers reliable and timely shipping to customers across Australia. The delivery costs are calculated based on the destination and the size of the order. They strive to ensure that the floral arrangements are carefully packaged to maintain their pristine condition during transit. Delivery times may vary depending on the availability of the chosen arrangement and the customer's location, with express and standard shipping options available.

In conclusion, mylastingbouquet.com.au is a reputable online store that provides customers with exceptional, long-lasting floral arrangements. From their wide selection of high-quality products to their user-friendly website and excellent customer service, My Lasting Bouquet offers a seamless shopping experience. With a commitment to sustainability, product quality, and customer satisfaction, they have established themselves as a trusted brand in the floral industry.