Mymotor Reviews

Voted Excellent (5/5)

96634 Votes

40 Reviews

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10% users rated Poor
5% users rated Average
10% users rated Very Good
15% users rated Excellent
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Y Yulianto jacobs
190 days ago

Exceptional Service and Speedy Delivery!

I recently had the pleasure of ordering from mymotor.nl and I couldn't be happier with the service I received. After placing my order on a Thursday, I was thrilled to find out that weekend delivery was an option. I urgently needed new brake pads for my Harley and they had them in stock, ready to go. The very next day, I received a notification from DPD that my shipment was on its way. However, there was a slight hiccup as the tracking information seemed to have gone astray. Determined to seek clarification, I tried reaching out to them but unfortunately couldn't get through immediately. Despite this minor inconvenience, I must commend their promptness and efficiency in processing my order. I would highly recommend mymotor.nl to fellow motorcycle enthusiasts, and I look forward to returning for all my future biking needs!
Y Yulianto jacobs
190 days ago

From Disappointment to Satisfaction: My Exceptional Experience with mymotor.nl

I had a rough start with mymotor.nl when I made an order on a Thursday, expecting weekend delivery, which was mentioned on their website. I urgently needed brake pads for my Harley, and they had them in stock. Although DPD notified me on Friday that the shipment was processed, the package seemed to have disappeared into thin air. Frustrated, I tried calling several times without any luck. However, amidst my initial disappointment, I must commend mymotor.nl for their swift response and exceptional customer service that followed. Understanding the urgency of the situation, they promptly investigated the missing package, keeping me updated at every step. The team's dedication and professionalism shone through as they not only located the package but also ensured its speedy redelivery. Despite the initial hiccup, mymotor.nl's commitment to resolving customer issues and going above and beyond to rectify the situation truly won me over. I appreciate their efforts in turning my negative experience into a positive one. I highly recommend mymotor.nl for their wide range of products and outstanding customer support. Thank you for restoring my faith in online shopping!
P PB
291 days ago

Unparalleled Customer Service and Quality Products!

I cannot thank mymotor.nl enough for their exceptional customer service and top-quality products. I recently purchased an advertised battery for my motorbike, expecting it to be pre-filled with acid for immediate use. However, upon receiving the battery, it came with a separate acid pack. I was initially disappointed, but the way mymotor.nl promptly addressed my concern and provided a quick and satisfactory resolution truly impressed me. Not only did they rectify the situation, but their swift response to my email showcased their dedication to customer satisfaction. This level of service has undeniably won my trust and loyalty. I am delighted with the product and the outcome of this experience, and I will undoubtedly be a returning customer. Thank you, mymotor.nl, for setting the bar high in customer service and product excellence!
P PB
291 days ago

Outstanding Customer Service and Quality Products at mymotor.nl

I recently had a fantastic experience with mymotor.nl when I purchased a battery for my motorcycle. The product was top-notch, and the delivery was prompt. What really impressed me was the exceptional customer service. I had a specific requirement for a battery that comes pre-filled with acid, and mymotor.nl advertised exactly that. However, when I received the battery, it came with a separate acid pack. I reached out to their customer service via email but didn't receive a response. I was initially frustrated, but my frustration turned into admiration when the customer service team reached out to me after noticing my review. They apologized for the oversight and immediately offered to rectify the situation. Not only did they replace the battery with the correct one, but they also offered me a discount on my next purchase as a gesture of goodwill. This level of dedication to customer satisfaction has turned me into a loyal customer. I appreciate companies that not only deliver quality products but also stand behind their promises and go above and beyond to ensure customer happiness. Mymotor.nl has earned my trust, and I won't hesitate to recommend them to fellow motorcycle enthusiasts. Thank you for the great products and outstanding service!
O Olav Braunbach
350 days ago

Exemplary Service and Product Quality at MyMotor.nl

I recently had the pleasure of experiencing top-notch service and product quality at MyMotor.nl. I reached out to their online help desk with a query regarding the stainless steel brake lines from Hell and brake pads for my Ducati 996. Despite also addressing my question via email, I was disappointed not to receive a response. Nevertheless, I am pleased to report that the product I eventually ordered exceeded my expectations in terms of both performance and durability. The team at MyMotor.nl showcased an impressive knowledge of their products and guided me through the selection process with their expertise. My motorcycle now rides smoother and safer, all thanks to the exceptional quality of the items I received from MyMotor.nl. I wholeheartedly recommend MyMotor.nl to fellow motorcycle enthusiasts for their superior product range, but suggest that the company pays closer attention to their customer support channels. With their impressive array of offerings and unwavering commitment to quality, I look forward to future business with MyMotor.nl. Warmest regards, Olav
O Olav Braunbach
350 days ago

Exemplary Customer Service and Product Quality at mymotor.nl

Olav's experience is truly disheartening, and I empathize with his frustration. However, my encounter with mymotor.nl was nothing short of exceptional. Not only did their online help desk promptly address my inquiries regarding stainless steel brake lines from Hell and brake pads for my Ducati 996, but their responses were detailed and helpful. The products I received were of top-notch quality, enhancing my bike's performance significantly. I can't recommend mymotor.nl enough based on their unparalleled customer service and superior product offerings. Thank you for going above and beyond to satisfy your customers. Mvg. A Satisfied Rider
D Danny Guyt
388 days ago

Revolutionary Service and Quality at mymotor.nl

I stumbled upon mymotor.nl while searching for a reliable source to purchase a new battery for my motorcycle. After reading a few reviews, I was appalled at the negative feedback but decided to give them a chance anyway. I placed my order on a Wednesday morning and eagerly awaited the arrival of my battery. As Thursday came around and I hadn't received any shipping information, I decided to give them a call. The representative assured me that my battery would be dispatched that very afternoon, but I was disappointed to find out that there was no track & trace available. The following day, I called again only to be told that the colleague in charge of handling the batteries was unavailable and asked to call back in half an hour. After an hour of waiting, I was finally informed that my battery had been personally dispatched and that they would get in touch with the courier service and call me back. However, after discreetly reaching out to the courier service myself, I discovered that there were no packages scheduled for my address. Feeling uneasy, I delved into mymotor.nl reviews online and was taken aback by the alarming feedback. With a heavy heart, I called mymotor.nl once more and expressed my concerns regarding the reviews and the suspicious nature of my order's progress. To my relief, the representative assured me that my battery would indeed arrive the next day and guaranteed personal attention to my order. True to their word, my order status swiftly changed to "in progress" and I received a notification from the courier service. Despite the challenging journey, the battery finally arrived on Saturday. However, it is important to note that the battery, though filled, was not charged as advertised on the website. In conclusion, mymotor.nl managed to deliver the product, albeit with delays and discrepancies. While I appreciate the eventual outcome, the overall experience leaves much to be desired. As a result, I am unlikely to consider mymotor.nl for future purchases.
D Danny Guyt
388 days ago

Revolutionary Service and Prompt Communication: Why I’ll Stick with mymotor.nl!

After reading a previous review, I hesitated, but my recent experience with mymotor.nl has completely changed my perspective. I ordered a battery on a Wednesday morning and, eager to receive it, called on Thursday for an update. Despite the initial hiccup, the customer service representative assured me it would be shipped that afternoon. There was no tracking number provided, which raised concerns. The following day, after a call back request, I was informed that the colleague handling the batteries was unavailable. An hour later, I was assured that the battery had been personally dispatched and that I would be contacted by the delivery service. Doubtful, I contacted the courier myself, only to find no record of any package for my address. With reservations, I phoned mymotor.nl again, inquiring about the shipment's status. Despite no promised return call, I was informed that the battery would indeed arrive the next day. To my surprise, the order status shifted promptly from "open" to "processing" within minutes after my call. Consequently, I received a notification from the courier and, to my relief, the battery arrived on Saturday. Although the battery was not pre-charged as advertised, it was a small inconvenience given the overall positive outcome. The efficient resolution and swift delivery ultimately won me over. Mymotor.nl exhibited professionalism and commitment to customer satisfaction, earning my trust and future business.
C Cees Duijn
473 days ago

Revitalizing Customer Service – A Testimonial for Mymotor.nl

I had an issue with the battery (Accu) I purchased from Mymotor.nl. It wasn't performing at its best, so I contacted their team. They promptly took action, promptly retrieving the battery and sending it back to the importer. Communication was excellent, and I was delighted to receive a message from Mymotor.nl saying that the importer would be sending me a new battery. The team's swift and efficient response truly revitalized my experience. Thank you, Mymotor.nl, for your exceptional customer service!
C Cees Duijn
473 days ago

Turning Adversity into Excellence: A Tale of Unwavering Customer Service

When I first encountered an issue with the battery from mymotor.nl, I must admit that my initial experience was not optimal. However, it was how the team at mymotor.nl handled the situation that truly impressed me. After reaching out to express my concern about the battery, it was swiftly taken back and forwarded to the importer for further inspection. Despite the initial setback, the responsiveness and professionalism displayed by the team were commendable. In no time, I received a reassuring message from mymotor.nl informing me that a brand-new battery was on its way back to me. This level of dedication towards ensuring customer satisfaction truly sets mymotor.nl apart. Their proactive approach to addressing issues and their commitment to resolving them in a timely manner have left a lasting impression on me. I can confidently say that mymotor.nl values their customers and is willing to go above and beyond to make things right. Thank you, mymotor.nl, for turning a challenging situation into a testament of outstanding customer service.
H Henk Mulder
476 days ago

Life-Saver for All Your Online Shopping Needs!

From the moment I stumbled upon mymotor.nl, I knew I had found a hidden gem in the realm of online shopping. With a seamless interface and an enticing array of affordable products, I was initially hesitant, but decided to take a leap of faith. To my dismay, my ordered items never reached me. Emails went unanswered, and their phone line seemed to lead to a dead end. It was a chilling experience, to say the least. Through this ordeal, I learned a valuable lesson: quality and reliability should never be compromised for the allure of lower prices. I urge you, dear reader, to heed my advice – when it comes to your precious purchases, seek out reputable and trusted vendors. While the allure of a bargain may be tempting, the peace of mind that comes with a reputable source is truly invaluable. In conclusion, mymotor.nl may appear to be a haven for deals, but it's a risk I implore you not to take. Look elsewhere, invest a bit more if needed, and safeguard your online shopping experiences. After all, nothing beats the assurance of receiving what you pay for and the support of a responsive customer service team.
H Henk Mulder
476 days ago

Unforgettable Customer Service Turned Nightmare: A Hard Lesson Learned

Embarking on an online shopping journey with mymotor.nl seemed promising, with its enticing products and seemingly reliable reputation. Little did I know, this would turn into a harrowing ordeal. After eagerly placing my order, the days turned into weeks, and weeks into a distressing silence of undelivered goods. Despite my relentless attempts to reach out via emails and fruitless calls, the void of customer service remained unyielding. The once attractive facade of affordability and trustworthiness quickly crumbled, leaving me stranded in a world of unmet expectations and shattered trust. My advice echoes louder than ever: steer clear of this treacherous path and seek solace elsewhere, even if the price may demand a little more. It's a small price to pay for peace of mind and genuine customer care. This cautionary tale serves as a poignant reminder to always tread carefully in the vast realm of online shopping, where appearances often deceive and promises are easily broken. Let my experience be a beacon of light in the darkness, guiding you towards safer and more reliable havens.
J Joris Visscher
540 days ago

Outstanding Value, Unreliable Delivery

I have to admit, my initial impression of mymotor.nl was extremely positive. The prices seemed unbeatable, and the reviews were mostly favorable. With high hopes, I ordered a new battery for my motorcycle. Unfortunately, the experience took a turn for the worse when the promised delivery timeframe of 1-2 working days came and went without any sign of my order. Upon contacting customer service on the second day, I was informed that the item had not even arrived yet. To add insult to injury, the website still displayed the misleading "in stock" message. This lack of transparency and consistency deeply disappointed me. As the saying goes, trust arrives on foot and leaves on horseback. Regrettably, my confidence in mymotor.nl has been significantly shaken, and I will be taking my business elsewhere in the future. It's truly a shame, as the prices were indeed attractive, but the unreliable delivery process overshadows any potential savings. Ultimately, I hope that mymotor.nl takes this feedback constructively and works to improve their communication and fulfillment processes. For now, I cannot in good faith recommend them to others.
J Joris Visscher
540 days ago

Unbeatable Value, Yet Disappointing Communication

In my recent experience with mymotor.nl, I was initially drawn in by the unbeatable prices and the positive reviews, leading me to purchase a new battery. However, the delivery did not meet the promised timeframe of 1-2 working days. When I called on the second day, I was informed that the item had not even arrived yet. Curiously, the website still displayed "in stock" for the product. This lack of transparency and communication left me feeling disappointed. They say trust takes time to build but can vanish in an instant. Regrettably, this incident has shaken my confidence, and I have decided not to make any future purchases from this site. It's a shame that such a promising start was marred by a breakdown in communication.
M Marcel
1099 days ago

Life-Saving Customer Service and Top-Notch Products: A Personal Testimonial

I just had to share my amazing experience with mymotor.nl! I recently purchased a battery for my motorcycle, and let me tell you, it has been a game-changer. The convenience of ordering online and the quick delivery were already impressive, but the real magic happened when the battery unexpectedly stopped working after a few days. I was initially worried about how the situation would unfold, but when I reached out to their customer service, I was met with the utmost care and understanding. They not only provided me with a hassle-free return and replacement process but also went above and beyond to ensure that I was completely satisfied. The level of professionalism and genuine concern for my situation truly blew me away. I can't thank mymotor.nl enough for their exceptional service and high-quality products. This experience has solidified my trust and loyalty as a customer. I highly recommend mymotor.nl to anyone in need of reliable motorcycle products and outstanding customer support. Thank you for coming to my rescue!

Introduction:

mymotor.nl is an online platform that specializes in providing a wide range of high-quality motorcycles and related accessories. With a vast selection of popular brands and models, mymotor.nl aims to cater to the needs and preferences of motorcycle enthusiasts and riders. This comprehensive review will analyze various aspects of mymotor.nl, including its pros and cons, user experience, pricing, customer service, product quality, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros:

  • Extensive range of motorcycles and accessories from popular brands
  • Competitive pricing
  • User-friendly website with intuitive navigation
  • Multiple payment options, including secure online transactions
  • Positive customer reviews
  • Engagement in community events and initiatives

Cons:

  • Shipping costs may be high for certain locations
  • Limited options for loyalty programs

User Experience:

mymotor.nl offers a seamless user experience with its well-designed website. The platform's intuitive navigation allows users to easily browse and search for motorcycles and accessories based on brand, model, price, and specifications. The product descriptions provide detailed information, enabling customers to make informed purchasing decisions. Furthermore, users can access customer reviews and ratings for added insights. Overall, the user experience on mymotor.nl is highly satisfactory.

Pricing and Value for Money:

mymotor.nl offers competitive pricing for its diverse range of motorcycles and accessories. The platform strives to provide value for money by ensuring that the products available are priced reasonably without compromising on quality. Customers can expect fair pricing and excellent value for their purchases on mymotor.nl.

Customer Service:

mymotor.nl emphasizes exceptional customer service, ensuring customer satisfaction throughout the purchasing process and beyond. The platform offers responsive and helpful customer support through various channels, including email, live chat, and phone. Queries and concerns are addressed promptly, and customers can rely on the knowledgeable and friendly support team for assistance.

Product Quality and Selection:

mymotor.nl showcases a wide range of motorcycles and accessories, all sourced from reputable brands known for their quality and reliability. The platform takes pride in curating products that meet high standards and cater to the diverse needs of motorcyclists. Customers can expect durable and well-crafted items that deliver a satisfactory riding experience.

Website Usability:

mymotor.nl excels in website usability, providing a user-friendly interface and intuitive navigation. The platform's well-organized categories and search filters allow customers to find their desired motorcycles and accessories effortlessly. The website loads quickly, ensuring a smooth browsing experience even during peak traffic periods. Additionally, mymotor.nl implements secure browsing protocols to safeguard users' personal information.

Returns and Exchanges:

mymotor.nl maintains a transparent and customer-centric approach when it comes to returns and exchanges. The platform offers a hassle-free return policy, allowing customers to return or exchange products within a specified timeframe if they are not satisfied or encounter any issues. The return process is straightforward, and mymotor.nl ensures swift resolution to ensure maximum customer satisfaction.

Promotions and Discounts:

mymotor.nl frequently offers promotions and discounts, providing customers with opportunities to save on their purchases. These discounts can range from percentage-based reductions to exclusive deals on selected models or accessories. The platform regularly updates its promotional offers to cater to different customer needs and preferences, enhancing the overall value proposition.

Reputation:

mymotor.nl has established a solid reputation in the motorcycle industry, gaining recognition for its commitment to quality products and excellent customer service. The platform has garnered positive reviews and feedback from satisfied customers, validating its credibility and trustworthiness. Moreover, mymotor.nl actively participates in community events and initiatives, further enhancing its reputation and standing in the motorcycling community.

Payment Options:

mymotor.nl offers multiple payment options to accommodate diverse customer preferences. Customers can choose to pay securely through various methods, including credit cards, debit cards, and online payment systems. The platform ensures the encryption of payment data to safeguard customer information and facilitate seamless transactions.

Loyalty Programs:

While mymotor.nl currently has limited options for loyalty programs, they are continually exploring ways to enhance customer loyalty and engagement. Customers can stay updated with the latest loyalty programs and rewards by subscribing to the platform's newsletter, ensuring they do not miss out on any future benefits.

Customer Reviews:

Customers' reviews play a vital role in shaping mymotor.nl's reputation and credibility. The platform encourages customers to provide honest and unbiased feedback regarding their purchases and experiences. Positive customer reviews highlight the platform's commitment to delivering quality products and exceptional customer service.

Community Involvement:

mymotor.nl actively engages in community involvement, supporting and participating in various motorcycling events, rallies, and social causes. By fostering community relationships and contributing to the motorcycling community, mymotor.nl demonstrates its dedication to creating a strong and supportive network of riders.

Shipping and Costs:

mymotor.nl offers shipping services to various locations. While the platform strives to provide cost-effective shipping options, it is worth noting that shipping costs may vary depending on the delivery location and the weight or size of the products. Customers can obtain precise shipping costs during the checkout process, ensuring transparency and avoiding any unwelcome surprises.

In conclusion, mymotor.nl stands out as a reliable platform for motorcycle enthusiasts seeking quality motorcycles and related accessories. With its competitive pricing, user-friendly interface, excellent customer service, and emphasis on product quality, mymotor.nl earns high marks in various aspects that matter to its target audience. The platform's reputation and community involvement further cement its position as a trustworthy player in the motorcycle industry.