Users Voice for Mymusclechef
23% users rated Poor
5% users rated Average
13% users rated Very Good
51% users rated Excellent
Rate Mymusclechef Coupons Store
| Sep 2022 | 3.8 | 2.2 | 3.8 | 2.7 | 1.8 | 4.4 |
|---|---|---|---|---|---|---|
| Oct 2022 | 5 | 1.4 | 4.2 | 5 | 2.8 | 4.4 |
| Nov 2022 | 5 | 1.1 | 2.8 | 1 | 2 | 2.7 |
| Dec 2022 | 5 | 5 | 5 | 5 | 5 | 5 |
| Mar 2023 | 2.7 | 1.3 | 3.4 | 4.9 | 5 | 4.6 |
| Line Chart for Rating of peer stores |
mymusclechef.com
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Detailed Mymusclechef Review by Aisha Bachlani
Introduction
MyMuscleChef.com is a meal delivery service that caters to fitness enthusiasts and individuals looking to maintain a healthy lifestyle. The company was founded in 2013 and has grown to become one of Australia's leading meal delivery services.Pros and Cons
Pros: MyMuscleChef.com offers a wide range of healthy meals, which are made with high-quality ingredients and prepared by professional chefs. The company also offers flexible meal plans and subscription options, providing customers with the freedom to choose what works best for them. Cons: Some customers may find the prices to be higher than other meal delivery services. Additionally, the company only delivers to select locations in Australia.User Experience
The MyMuscleChef.com website is user-friendly and easy to navigate. Customers can easily browse and select meals, customize their orders, and manage their subscription preferences directly from the website. The checkout process is also straightforward and hassle-free.Pricing and Value for Money
MyMuscleChef.com meals are comparatively priced, with the average meal costing around $12.99. While the prices may be slightly higher than other similar services, customers can expect high-quality, nutrient-dense meals that are worth the investment.Alternatives
Some alternative meal delivery services include Youfoodz, HelloFresh, and Marley Spoon. However, these services may not cater specifically to fitness enthusiasts and may not provide the same level of customization and flexibility as MyMuscleChef.com.Customer Service
MyMuscleChef.com provides excellent customer service, with a dedicated support team available via the website or phone. Customers can also find answers to frequently asked questions on the website's FAQ section.Product Quality and Selection
MyMuscleChef.com offers a range of healthy and nutritious meals, with options for vegetarians and gluten-free eaters. The meals are made with high-quality ingredients and are prepped and cooked by professional chefs. Additionally, the company regularly updates its menu with new and exciting options.Website Usability
The MyMuscleChef.com website is easy to use and provides customers with all the necessary information they need to make an informed purchase. The website is also optimized for mobile devices, making it easy for customers to browse and order meals from their smartphones.Returns and Exchanges
MyMuscleChef.com has a flexible cancellation and return policy that allows customers to cancel, pause, or modify their subscriptions at any time. However, the company does not offer refunds for cancelled orders or missed deliveries.Promotions and Discounts
MyMuscleChef.com regularly offers promotions and discounts on its meals and subscription plans. Customers can sign up for the company's newsletter to stay up-to-date on the latest deals and offers.Reputation
MyMuscleChef.com has a strong reputation for providing high-quality meals and excellent customer service. The company has received positive reviews from customers and has been featured in numerous publications, including Men's Health and Forbes.Payment Options
MyMuscleChef.com offers several payment options, including credit/debit cards and PayPal. The checkout process is secure, and customers can trust that their financial information is safe.Loyalty Programs
MyMuscleChef.com offers a loyalty program called Muscle Points, which rewards customers for making purchases and engaging with the company on social media. Muscle Points can be redeemed for discounts and other exclusive offers.Customer Reviews
Customers have praised MyMuscleChef.com for its delicious meals, quality ingredients, and flexible subscription options. Some customers have also noted the higher prices, but most agree that the meals are worth the investment.Community Involvement
MyMuscleChef.com is committed to giving back and supporting the community. The company has partnered with various charities and organizations, including the McGrath Foundation and the Starlight Children's Foundation.Shipping and Costs
MyMuscleChef.com offers free delivery on all orders over $200. For orders below this amount, a $15 delivery fee applies. The company also offers next-day delivery to select locations in Australia, with delivery times varying depending on the customer's location.Mymusclechef Recent User Reviews
Duration
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Reviewer Name: Paul
Review Submission Date: 2022-12-22
Review Title: Won't be back
Review Submission Date: 2022-12-22
Review Title: Won't be back
Review Description: Definitely not the customer service I expected, I'll advice sticking with Lite n' Easy. Charged me 1 week in advance and then when I requested a cancellation apparently it was past their 'cutoff' - 5 days before a 'fresh food' delivery!
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Reviewer Name: Tristan Nguyen
Review Submission Date: 2022-12-06
Review Title: Keep receiving expired or short use by date meals
Review Submission Date: 2022-12-06
Review Title: Keep receiving expired or short use by date meals
Review Description: -MYMCI01886489-0002 - 3 Missing items: sent replacements-MYMC1268209 - 9 meals to expire within 2-3 days: Partial credit-MYMCI01886489 - 6 meals to expire within 4 days (1 expired on the day of delivery): Partial credit- MYMCI01886489-0012 - Expired Vegan Lasagne: Credited-MYMCI01886489-0015 - 15 meals to expire within the first week, 2 the following day, and the remaining 4 the day after. Leaving 5 days with no meals : Unresolved- MYMCI01886489-0016 - Beef Stroganoff delivered 4 days out of expiry: Credited
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Reviewer Name: Jayme Powell
Review Submission Date: 2022-08-26
Review Title: Easy quick meal when time challenged
Review Submission Date: 2022-08-26
Review Title: Easy quick meal when time challenged
Review Description: Easy quick meal when time challenged. Bit on salty side but the high protein content overrides that. Delivered always on time. Watch peeling back plastic after heating as its very secure and can splatter. One of the better meal prep companies
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Reviewer Name: Marie Wong So
Review Submission Date: 2022-07-20
Review Title: I had food poisoning from the chicken…
Review Submission Date: 2022-07-20
Review Title: I had food poisoning from the chicken…
Review Description: I had food poisoning from the chicken chipotle meal. The fish are really not good. Lasagna and bolognaise are pretty good.
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Reviewer Name: Wendy Thomas
Review Submission Date: 2022-07-05
Review Title: After giving this restaurant a try
Review Submission Date: 2022-07-05
Review Title: After giving this restaurant a try
Review Description: After giving this restaurant a try, I was so astonished by the quality of their foods here and at the same time, taste really hits different compared to other brands I've tried.Great experience so far! I would surely give them 5 stars.
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Reviewer Name: Richard
Review Submission Date: 2022-03-29
Review Title: Poor customer service
Review Submission Date: 2022-03-29
Review Title: Poor customer service
Review Description: I’ve been using this food service for quite some time and generally happy with it. 2 weeks ago my delivery was 4 meals short. I’ve made contact 5 times via email, Facebook and phone message but still not received a response. Currently reviewing alternate options.RichardInvoice Number MYMCI01563546-0035
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Reviewer Name: Maverick
Review Submission Date: 2022-02-03
Review Title: I am impressed with My Muscle Chef
Review Submission Date: 2022-02-03
Review Title: I am impressed with My Muscle Chef
Review Description: I am impressed with My Muscle Chef, I like the way that it is delivered and that it is NOT frozen. I like that you can postpone orders and the interaction is simple. To be picky the flavor of some of the dishes is not as expected eg: Beef Lasagne, Thai Beef Power Bowl and the Protein shakes come immediately to mind, however the spaghetti bolognese and Roast Lamb was better than expected.Keep up the good work.
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Reviewer Name: Pia
Review Submission Date: 2022-02-02
Review Title: Overall it was just ok
Review Submission Date: 2022-02-02
Review Title: Overall it was just ok
Review Description: Overall it was just ok. I tried MYMC for 2 weeks to compare to my usual meal service (macros). The food was ok but tasted over processed and not as fresh. The delivery options meant that I couldn't get it delivered to my apartment building. And the vacuum seal packaging was difficult to remove and super awkward at work to peel off. There also was not as many dietary preferences for me so I had to double up on lots of meals. I have returned to my usual service.
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Reviewer Name: Jennifer
Review Submission Date: 2022-02-02
Review Title: 5 orders in
Review Submission Date: 2022-02-02
Review Title: 5 orders in
Review Description: 5 orders in - I like the food, packaging is good, delivery has been excellent but the price; I don't believe is value for money - not enough discount for large orders. disappointed not to be offered discounts. received an email after my first order offering free item with second order, didn't happen. I will try a little longer- but have to weigh up the value for money
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Reviewer Name: James
Review Submission Date: 2022-02-02
Review Title: Try the Raspberry Muffin!
Review Submission Date: 2022-02-02
Review Title: Try the Raspberry Muffin!
Review Description: The taste of the food is 5 star! However, delivery and packaging issues on the last order made the overall experience average. Wrong food was labelled/delivered - lamb shanks ordered and labelled but lasagne inside. Also the delivery driver delivered to our neighbours so unsure how long it sar outside for and one of the boxes were drenched. Muffins - chocolate is a bit dry but the raspberry white chocolate is the absolute best!!!
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