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Resilience in Transition: A Journey with MYOB
When I first began using MYOB, I found it acceptable, though not exceptional. However, a recent update left me feeling stranded in chaos. Imagine my dismay when my clients informed me that my GST number had vanished from my invoices! The embarrassment was palpable. Frustrated, I turned to the support page for assistance, only to find it lacking in substance. Despite these challenges, I forged ahead, determined to rectify the situation. I resorted to adding my GST number in the comment section of my invoices, albeit begrudgingly. While it may appear disorderly, this improvisation allowed me to maintain professionalism in the face of adversity. With each hurdle faced, I discovered my own strength and resilience. MYOB may have faltered, but in navigating through its shortcomings, I unearthed a newfound sense of adaptability and resourcefulness. As I continue on this journey with MYOB, I am reminded that growth often arises from moments of struggle.Eternally Grateful for MYOB’s Support and Solutions!
Embarking on my journey with MYOB over two decades ago, I had the pleasure of experiencing their evolving platform. As a retired individual with a nostalgic connection to my old data files, I encountered a roadblock in accessing them due to system updates. Feeling disheartened, I reached out to MYOB for assistance. Although the proposed solution required a monetary investment, the prospect of reclaiming my valuable data far outweighed any cost. Through their prompt support and tailored solutions, I not only regained access to my historical records but also secured peace of mind. MYOB's commitment to innovation and customer-centric approach has left me eternally grateful for their unwavering support and dedication. Cheers to MYOB for keeping my past alive amidst the ever-changing technological landscape!Consistently Frustrating: My Experience with myob.com’s Bank Feeds
My experience with myob.com's bank feeds has been consistently frustrating. The issues with the bank feeds not updating seem to persist for weeks at a time, only to be fixed temporarily before recurring again. The lack of reliable customer service support further exacerbates the problem, as the online chat function is unhelpful and unable to connect users with an actual human representative. Despite these challenges, MYOB ensures that their monthly invoices are consistently delivered.Transforming Our Business with MYOB: A Candid Review
After years of relying on MYOB for our two companies, we recently upgraded to MYOB Business Pro with high hopes for enhanced efficiency and productivity. However, our transition has been marred by numerous bugs, causing significant disruptions to our daily operations. The time-consuming task of troubleshooting these issues has left us feeling frustrated and overwhelmed. One of the major challenges we have faced is the lackluster customer support experience. On multiple occasions, we found ourselves trapped in a cycle of being transferred between different representatives, enduring long wait times, only to be abruptly disconnected without a callback. Promises of follow-up emails or phone calls went unfulfilled, adding to our growing dissatisfaction with the service. Despite our long-standing history with MYOB, the recent issues we have encountered have cast a shadow of doubt on the reliability of their operations. Regrettably, based on our current experiences, we cannot wholeheartedly recommend MYOB to others seeking a seamless business solution. This review reflects just one of the many challenges we have faced over the years, underscoring the need for improvement in MYOB's customer service and software stability.From Frustration to Freedom: My Journey with MYOB and Xreo
Struggling to access MYOB due to a global rate limit issue had left me feeling stranded in a sea of frustration. The constant error message staring back at me was disheartening, to say the least. Despite my attempts to seek help through online support, my pleas seemed to fall on deaf ears, adding to my mounting exasperation. Thankfully, my encounter with Xreo came as a breath of fresh air amidst the chaos. The seamless access and personalized support I received from the Xreo team were nothing short of a revelation. Gone were the days of feeling ignored and helpless – Xreo not only resolved my issues promptly but also took the time to engage with me on a human level. As my journey with MYOB draws to a close, I find solace in knowing that a caring and responsive alternative like Xreo exists. The peace of mind that comes from being able to communicate with a real person who values my business cannot be overstated. Farewell, MYOB, and hello, Xreo – a world where customer care is not just a promise, but a reality.Simply Exceptional: Empowering Business Owners Everywhere
Embarking on my entrepreneurial journey was daunting, to say the least. I sought a tool that could streamline my business operations without adding to the complexity. That's when I discovered Myob.com, and let me tell you, simplicity at its finest! From intuitive navigation to user-friendly interfaces, Myob.com has truly impressed me with its straightforward approach. I no longer fret over intricate software; instead, I focus on what truly matters – running my business efficiently and effectively. With Myob.com by my side, I've found a reliable companion that understands the needs of entrepreneurs. It's not just a product; it's a game-changer for anyone looking to simplify their business processes without compromising on quality. Thank you, Myob.com, for making my entrepreneurial journey a whole lot simpler. My recommendation? Embrace the simplicity and watch your business thrive!WHAT COMPLETE RUBBISH
My overview for myob.com No help, there are duplicate bill numbers, and stock administration is in shambles. For years we have endured ongoing points with this software program, with little to no helpful help to appropriate all of the bugs. I am unable to wait to be rid of it.A Beacon of Customer Care: My Experience with MYOB
When I delved into MYOB, I initially came across a review decrying the lack of customer service. Despite this, my personal encounter was nothing short of extraordinary. MYOB's platform felt intuitive, but I did encounter a few hurdles while importing PayPal data. However, the MYOB support team went above and beyond to guide me through the process. My interactions via email and chat were prompt, knowledgeable, and incredibly helpful. Contrary to my expectations, it was a real person on the other end, not a bot! The community forum also proved to be a goldmine of information and advice. The genuine support from fellow users astounded me, offering solutions and insights that complemented the official support channels perfectly. Thanks to MYOB's superb customer service, my migration process was seamless, saving me hours of potential frustration. I emerged from this experience not only with a well-managed accounting system but also with a newfound trust in MYOB's commitment to customer satisfaction. For anyone hesitant due to past negative reviews, I can confidently say that MYOB has transformed its customer service experience into a beacon of care and efficiency. Dive in with confidence – MYOB truly cares about your business's success.A Leap of Faith: Transforming Experiences with MYOB
Initially hesitant due to a challenging experience, I took a leap of faith with MYOB and was pleasantly surprised. The major changes introduced in the second half of 2023 seemed daunting at first, lacking clear explanations or user guidance. However, as I delved deeper into the platform, I discovered a wealth of hidden gems that truly transformed my experience. While it's true that support initially seemed lacking, I found that with a bit of exploration and experimentation, MYOB's features started to shine through. The learning curve was worth it, as MYOB offers a level of customization and functionality that has revolutionized the way I manage my tasks. For those considering MYOB, I urge you to give it a chance. Embrace the journey of discovery, and you may find, like me, that MYOB surpasses your expectations. It's a platform that rewards patience and curiosity, offering a unique experience that sets it apart from the rest. Trust me, taking the leap to explore MYOB can lead to transformative outcomes you never knew were possible.A True Game-Changer: MYOB Exceeded My Expectations
Upon discovering MYOB, I was hesitant due to a negative review I had read. However, after giving it a chance, my experience was entirely different. The app's interface was intuitive, making my accounting tasks simpler and more efficient. What truly impressed me was the exceptional customer support I received when I encountered a minor issue. The team went above and beyond to resolve it promptly, showcasing their dedication to customer satisfaction. Regarding subscription cancellation, the process was straightforward and hassle-free, contrary to what I had anticipated. Unlike other platforms, MYOB ensured a smooth transition without any hidden fees or delays. This level of transparency and professionalism is commendable and sets them apart in the industry. While Xero may be a popular choice, MYOB's comprehensive features and user-friendly design cater perfectly to small business needs. With MYOB, I found a reliable partner that simplifies my financial management and empowers my business growth. I highly recommend MYOB to fellow entrepreneurs seeking a robust accounting solution. Give it a try; you won't be disappointed!Unwavering Support at Every Turn: An Ode to MYOB
Since embarking on our MYOB Accountright journey three years ago, we've experienced a whirlwind of challenges and triumphs. Amidst the recent storm of duplicated bank transactions threatening to derail our operations, we found ourselves stranded in a sea of frustration. The date 21/11 loomed large in our minds as the day we reached out for help, only to be met by silence and unfulfilled promises of callbacks. However, like a guiding beacon in the night, MYOB's unwavering support shone through just when we needed it most. Despite the initial struggle to connect with the right team, we discovered a dedicated team in the Philippines ready to assist us through the turbulence. Their expertise and patience transformed our despair into hope, as they diligently worked to rectify our bank feed issues that had left us in disarray. The reassurance of consistent communication and timely responses from the bank feeds department was a breath of fresh air amidst our previous frustrations. Their commitment to resolving our concerns, echoed through each of the promised callbacks that finally bore fruit, reinstated our faith in the MYOB family. In moments of doubt, it's easy to succumb to the allure of negativity. But our journey with MYOB has taught us a valuable lesson - perseverance in the face of adversity pays off. With MYOB by our side, we've not only overcome challenges but emerged stronger and more confident in our financial management endeavors. To those considering MYOB, let our experience be a testament to the power of resilience and unwavering support that awaits you. Trust in MYOB, and you'll find a partner who stands by you through thick and thin, ready to turn your obstacles into opportunities for growth.Unwavering Loyalty Tested by Absent Customer Support
As a devoted user of MYOB for over two decades, I have witnessed the evolution of their service firsthand. What once enticed me was the comfort of dialing a reliable customer service number backed by a local support team. However, the recent transition to online assistance has left me feeling stranded amidst technical problems. The shift from personal interactions to digital troubleshooting has proven ineffective, leading me to exhaust countless hours on hold, seeking resolution in vain. The unparalleled convenience and efficiency that once defined my experience with MYOB are now overshadowed by the absence of prompt and reliable customer support. The prospect of exploring alternative solutions has become increasingly appealing as I navigate the frustrating maze of online help, longing for the human touch that was once a hallmark of MYOB's service. Despite my unwavering loyalty spanning two decades, the dwindling accessibility to efficient customer support has put a strain on our longstanding relationship. As I reflect on the countless hours spent in pursuit of assistance, I find myself torn between nostalgia for past experiences and the pressing need for effective solutions in the present. The future of my loyalty to MYOB hangs in the balance, teetering between perseverance and the allure of more supportive alternatives.Keep away from in any respect value
My evaluation for myob.com Incorrect calculation on STPEmployee Timesheet perform not accessible on Payroll Solely subscription (regardless of being marketed as such)Payroll wants numerous guide interplay (e.g. typing within the hours once more even when the timesheet are already crammed in)Setup features are very unclearShanika is a Reliable Lifesaver in Payroll Processing
Having encountered a minor hiccup with myob.com, I was pleasantly surprised by Shanika's swift and efficient resolution of my issues. Her prompt assistance not only resolved my initial concerns but also tackled an additional matter with equal speed and competence. In the realm of payroll processing where time is of the essence, having a dependable contact like Shanika is a true blessing. Her commitment to providing top-notch customer service stands out, making my experience with myob.com a seamless and stress-free one. Thank you, Shanika, for being a reliable lifesaver in the realm of payroll processing!A Lifesaver in Troubled Times
Reflecting on my experience with myob.com, I cannot express enough gratitude for the exceptional assistance provided by Shanika. Her unwavering patience and guidance were a true beacon of light during a time of technological confusion and frustration. As an older individual, navigating complex systems can often feel daunting, but Shanika's calm demeanor and detailed instructions transformed what seemed insurmountable into a manageable task. I truly consider myself fortunate to have crossed paths with such a knowledgeable and empathetic professional. My heartfelt thanks go out to Shanika for being the perfect guide in resolving my concerns.No Results Found
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{{{reviewBody}}}Introduction
MYOB is an Australian-based software company that offers a range of business management solutions. With a history spanning over three decades, MYOB has established itself as a trusted name in the industry. Their flagship product, MYOB AccountRight, is designed to assist small and medium-sized businesses in areas such as accounting, payroll, inventory management, and more. In this review, we will delve into various aspects of MYOB.com to provide a comprehensive analysis of their offerings.
Pros and Cons
- Pros:
- Comprehensive range of business management solutions
- User-friendly interface
- Reliable and accurate accounting features
- Regular updates and new features
- Cons:
- Higher pricing compared to some competitors
- Advanced features may have a learning curve for beginners
- Customer support can be slow to respond
- Limited integrations with third-party applications
User Experience
MYOB.com offers a seamless and intuitive user experience. The website's design is clean and well-organized, making it easy for visitors to navigate. The product pages provide detailed information, allowing users to understand the features and benefits of each solution. Additionally, MYOB's software interface is user-friendly, with clear menus and simple workflows. Beginners may require some time to familiarize themselves with the advanced features, but overall, MYOB prioritizes ease of use.
Pricing and Value for Money
MYOB offers various pricing plans tailored to different business needs. While the pricing may be higher when compared to some competitors, the value for money provided by MYOB's extensive range of features justifies the investment. The scalability of their solutions allows businesses to adapt them as they grow and add more users, making it a cost-effective choice in the long run.
Customer Service
MYOB's customer service has received mixed reviews from users. While some customers appreciate the assistance provided by their support team, others have reported slow response times. It is crucial to note that MYOB offers different support options, including phone, email, and live chat. However, improved response times and more proactive customer support could enhance the overall experience.
Product Quality and Selection
MYOB's products are known for their quality and reliability. Their accounting and business management solutions are designed to meet the needs of various industries and business sizes. The software is regularly updated, ensuring compliance with the latest financial regulations and industry standards. MYOB also offers a range of add-ons and integrations to enhance the capabilities of their solutions, providing users with flexibility and customization options.
Website Usability
MYOB.com excels in terms of website usability. The site's clean layout and intuitive navigation make it easy for visitors to explore the available products, learn about features, and make informed decisions. The search functionality is efficient, enabling users to find relevant information quickly. The website also provides resources such as video tutorials, guides, and frequently asked questions, which further contribute to a positive user experience.
Returns and Exchanges
MYOB's returns and exchanges policy is transparent and well-defined. They offer a 30-day money-back guarantee on their software subscriptions. If customers are not satisfied with their purchase, they can request a refund within the specified period. However, it is important to check MYOB's terms and conditions for specific details and eligibility.
Promotions and Discounts
MYOB occasionally offers promotions and discounts, particularly during special occasions or events. These promotions can provide businesses with the opportunity to save on the initial subscription or explore additional features at a reduced price. To stay updated on the latest promotions, users can visit the promotions page on MYOB.com or subscribe to their newsletter.
Reputation
MYOB has built a strong reputation in the business management software industry. With a rich history and numerous satisfied customers, MYOB is known for its commitment to delivering reliable and innovative solutions. Their software is widely used by businesses across Australia and New Zealand, indicating its credibility and effectiveness. MYOB's reputation also extends to their support for charities and community initiatives, further enhancing their standing in the market.
Payment Options
MYOB.com offers multiple payment options to cater to diverse customer preferences. Users can make payments using major credit cards, such as Visa, Mastercard, and American Express. Additionally, direct debit and automatic payment methods are available for convenient and hassle-free transactions. The website ensures secure payment processing, safeguarding customer information.
Loyalty Programs
MYOB does not currently offer a dedicated loyalty program. However, they do provide ongoing updates and improvements to their software, ensuring that loyal customers can benefit from new features and enhancements without extra charges. MYOB's focus on product quality and customer satisfaction acts as a form of loyalty reward in itself.
Customer Reviews
Customer reviews of MYOB.com are generally positive, highlighting the software's usability and reliability. Users appreciate the extensive range of features and the ability to streamline their business processes. However, some negative reviews mention occasional software glitches or difficulties in getting timely support. It is essential to consider a range of customer feedback and experiences when evaluating MYOB's suitability for your business.
Community Involvement
MYOB is actively involved in supporting the community through various initiatives. They partner with charitable organizations and encourage their employees to engage in volunteering activities. MYOB also organizes community events and workshops to promote education, entrepreneurship, and digital skills. Their commitment to community involvement showcases their dedication to making a positive impact beyond their core business operations.
Shipping and Costs
As a software provider, MYOB does not involve physical shipping. The products are downloadable from their website, eliminating shipping costs and delivery times. The pricing displayed on MYOB.com is transparent and reflective of the chosen subscription plan. It is important to review the pricing details thoroughly to ensure compliance with the desired features and business requirements.
In conclusion, MYOB.com offers a comprehensive suite of business management solutions with a strong reputation in the industry. While there are some areas for improvement, such as customer support responsiveness and integration options, MYOB's software quality, user-friendly interface, and commitment to continuous updates make them a reliable choice for businesses of all sizes. With their extensive range of features and a dedication to community involvement, MYOB remains a trusted partner for businesses seeking efficient and effective business management solutions.