Mypack Reviews

Voted Average (4/5)

17 Votes

14 Reviews

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In the Business Services category

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43% users rated Terrible
0% users rated Poor
0% users rated Average
7% users rated Very Good
50% users rated Excellent
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K Kevin Lucht
361 days ago

Above and Beyond: A Testament to Outstanding Customer Service

When I stumbled upon mypack.de, I wasn't sure what to expect. However, from the moment I reached out with my inquiries, I was met with nothing short of exceptional service. The seamless process and prompt responses truly set them apart. Every question I had was not only answered promptly but with a level of care and attention that left me feeling truly valued as a customer. mypack.de's commitment to providing top-notch support is evident in every interaction – making my experience not just satisfactory, but outstanding. Thank you for going above and beyond!
P Paul Schulz
541 days ago

Lightning-Fast Delivery and Quality Products: A Customer’s Delight at mypack.de

Diving into the world of online shopping, I stumbled upon mypack.de with hopes of finding convenience and reliability. Little did I know that this platform would exceed all my expectations. Placing my order was a breeze, thanks to their user-friendly interface that made the whole process a joy. What truly stood out was their promise of swift delivery – a promise they didn't just keep but surpassed. The package arrived at my door with lightning speed, leaving me pleasantly surprised. Opening it up, I was greeted by products of exceptional quality, exactly as described on their website. It was evident that mypack.de takes great care in ensuring customer satisfaction through both fast delivery and top-notch merchandise. As I sat there, marveling at my purchase, I couldn't help but think, "I'll definitely be back for more." mypack.de has won me over with their seamless experience and outstanding service. To anyone looking for a reliable online shopping destination, I wholeheartedly recommend mypack.de. Give them a try – you won't be disappointed.
C Christine Webeck
694 days ago

Exemplary Quality and Unbeatable Prices: MyPack.de Shines Bright!

As a dedicated customer of MyPack.de, I cannot emphasize enough the impeccable quality and affordability this company offers. From their lightning-fast delivery service to the ingenious design of their book boxes, complete with self-adhesive strips that make packing a breeze, MyPack.de stands head and shoulders above the rest. The seamless experience from placing an order to receiving it promptly at my doorstep has truly impressed me. The attention to detail in their packaging showcases their commitment to customer satisfaction. I have found their prices to be unbeatable, especially considering the outstanding quality of their products. I wholeheartedly recommend MyPack.de to anyone in need of reliable packaging solutions. It’s rare to find a company that combines top-notch quality with budget-friendly prices – MyPack.de has truly mastered this balance. Thank you, MyPack.de, for making my shipping experience a delightful one!
T Timo
694 days ago

An Unforgettable Experience with mypack.de

Sehr Empfehlenswert! These two simple words aptly capture the essence of my experience with mypack.de. From the moment I placed my order, I was amazed by the lightning-fast delivery times. The convenience of purchasing on account further solidified my trust in this company. But what truly sets mypack.de apart is the outstanding quality of their products. My journey with mypack.de has been nothing short of exceptional. The seamless ordering process, coupled with their commitment to prompt delivery, has made them my go-to partner for all my needs. The unparalleled quality of their products speaks volumes about their dedication to customer satisfaction. For anyone seeking a reliable and trustworthy partner, look no further than mypack.de. Sehr Empfehlenswert indeed!
L Leon Rad
730 days ago

Exemplary Service and Quality Product – A Gem of an Online Retailer!

My Experience with mypack.de I recently placed an order for custom-printed Maxibrief shipping boxes for my online store, and I must say, my experience exceeded all expectations. From the outset, the pricing was transparent and budget-friendly, setting the stage for a seamless transaction. The pre-order communication was impeccable, ensuring that every detail was captured accurately. When the package arrived, I was truly impressed. The printing quality was exceptionally clean and precise, showcasing a level of professionalism that is rare to find. Furthermore, the swift delivery added a cherry on top to the already outstanding service. This is exactly how online shopping should be - efficient, reliable, and of top-notch quality. Needless to say, I have just placed my second order, confident that mypack.de will continue to deliver excellence.
M Michael B.
732 days ago

Turning a Disappointing Delivery into a Positive Experience with mypack.de

Let me share my recent experience with mypack.de with you. Initially, I was disheartened to receive smaller boxes than what I had ordered. However, what truly impressed me was how the team handled the situation. They promptly informed me that the originally requested size was unavailable but offered a generous 5% discount as a gesture of goodwill. The process of arranging for the incorrect boxes to be collected by GLS was seamless, and despite a slight delay in the pickup, the team remained attentive and communicative throughout. While reaching them over the phone posed a challenge at first, the callback service provided by Telekom eventually connected me with a representative who not only listened to my concerns but also ensured that they were addressed promptly. The level of customer service and commitment to resolving issues demonstrated by mypack.de has truly turned my initial disappointment into a positive experience. With their dedication to customer satisfaction and willingness to go above and beyond, I can confidently say that I will be a returning customer. Thank you, mypack.de, for transforming a potential setback into a shining example of excellent customer care.
L Lena
898 days ago

Geld bis heute nicht zurück – falsche Ware

My evaluation for mypack.de Mir wurde schon zum zweiten Mal falsche Ware geliefert. Beim ersten Mal wurde die Ware abgeholt und die richtige geliefert. Beim zweiten Mal ist es jetzt (immernoch) nicht geklärt, mir wurde eine Rückzahlung versprochen die ich bis heute noch nicht habe (alles fing im Juni an). Ich habe mittlerweile unzählige Mails geschrieben, sie wollen mir 5% Nachlass geben, dann 30% ich wollte das alles nicht. Dann endlich kam die Data ich bekomme mein Geld zurück und darauf warte ich jetzt schon wieder seit 2 Wochen. Dort werde ich NIE wieder etwas bestellen. Unfähige Mitarbeiter, die wollen dass ich für ihren Fehler trotzdem bezahle und die sehr schlechten Kundenservice anbieten.
R Ralf Zilligen
976 days ago

Effortlessly Efficient: A Satisfying Experience with mypack.de

Experiencing initial hiccups with delivery, I was pleasantly surprised by mypack.de's swift and hassle-free resolution. Their exceptional willingness to communicate effectively and resolve issues promptly truly set them apart.
M Markus Altmann
976 days ago

Exemplary Service and Diverse Range at mypack.de

As a longstanding customer of mypack.de, I am compelled to share my positive experience with their services. Placing an order on the 1st of May, I anticipated a seamless process – and my expectations were exceeded. The majority of my items arrived promptly, beautifully packaged, showcasing the high quality synonymous with mypack.de. However, I encountered a minor hiccup as one of the articles was missing from my delivery. Despite this, the exceptional customer service team attended to my concern promptly, ensuring that a resolution was swiftly implemented. Furthermore, the incorrect sizing of a particular type of carton was expertly acknowledged by the staff, attributing it to a production error and guaranteeing a refund. In light of these instances, mypack.de consistently demonstrated a commitment to rectifying any issues that arose. Despite some delays in receiving the refund for the missing article and the defective cartons, the dedication and transparency exhibited by mypack.de instilled trust and assurance in their brand. While there have been minor setbacks along the way, such instances only underscore the exemplary service and dedication mypack.de has shown in ensuring customer satisfaction. I continue to be impressed by their vast range of products, coupled with their unwavering commitment to resolving any challenges that may arise. Thank you, mypack.de, for your dedication and exceptional service.
U Uwe
1061 days ago

An Honest Warning: Stay Away for Your Peace of Mind

Having experienced the services of mypack.de, it pains me to share my disappointment with their lackluster performance. From the moment I placed my order, it was clear that incompetence was at play. Initially, a delivery error was blamed on their system, leaving me without the goods I had eagerly awaited. Promises of a swift resolution and refund were made, only to be met with silence and excuses. When I followed up, I was informed that the responsible party was on sick leave, further delaying any progress. Weeks passed, and to my dismay, the refund still hadn't materialized. This ordeal has tested my patience and trust in online services. The frustration of unmet expectations and poor communication is something I wouldn't wish upon anyone. Hence, I urge you to heed my cautionary tale and steer clear of mypack.de for a hassle-free online shopping experience.
R Rayk Hornbostel
1069 days ago

Avoid this Company: A Cautionary Tale

Sharing my experience with mypack.de, I must highlight the disappointing service I encountered. This company advertised products that were not actually in stock, taking advance payment from customers. In my case, it took a staggering 7 weeks for them to process a refund. The lack of transparency and delayed response left me feeling frustrated and let down. Needless to say, I will not be engaging with this company again.
D Dennis Schörck
1117 days ago

A User’s Delight: mypack.de Shines with Clarity and Quality

Delving into the world of online shopping, I stumbled upon mypack.de, and what a delightful discovery it was! The site's ease of use and clear layout made navigation a breeze, ensuring a stress-free shopping experience. But the real magic happened when my eagerly awaited packages arrived promptly. The speed of delivery was impressive, matched only by the consistently high quality of the products. Each item I received showcased the dedication to excellence that mypack.de prides itself on. From browsing to unboxing, every step with mypack.de felt like a breath of fresh air, leaving me with a sense of satisfaction and a newfound trust in online retailers. Thank you, mypack.de, for setting the bar high and delivering not just products, but a truly exceptional customer experience.
A Armin Mangelmann
1160 days ago

Unforgettable Experience with mypack.de: A Must-Recommend Company!

From the moment I stumbled upon mypack.de, I have been nothing short of impressed with their exceptional services. The efficiency, attention to detail, and genuine care they exhibit towards their customers make them a standout in the industry. Every interaction with their team left me feeling valued and well taken care of. I cannot emphasize enough how seamless and stress-free my experience with mypack.de was. From the user-friendly website to the timely delivery of my package, every aspect exceeded my expectations. The level of professionalism and dedication demonstrated by the team is truly commendable. What truly sets mypack.de apart is their commitment to customer satisfaction. Not only did they provide top-notch service, but they also went above and beyond to ensure that I was fully satisfied with my experience. Their personalized approach and willingness to address any concerns showcased their dedication to fostering long-term relationships with their customers. I wholeheartedly recommend mypack.de to anyone in need of reliable and trustworthy shipping services. Their exceptional service, paired with their genuine care for customers, set them apart as a company that truly values its clients. Thank you, mypack.de, for an unforgettable experience – I cannot recommend you enough!
S Susanne Postler
1161 days ago

Exceptional Service and Products at mypack.de!

Sharing my fantastic experience with mypack.de! The website promises a quick delivery of 1-2 days, and I was excited to receive my order promptly. However, after waiting for 14 days, I finally received a shipping confirmation. Despite my inquiries, a tracking number was unavailable. Disappointed by the lack of updates, I was informed that my initial shipment was lost in transit. Nevertheless, the team swiftly arranged for a replacement to be sent out. This time, I was provided with tracking numbers, but there was no movement in the tracking information. The status remained stagnant with only the data being recorded in the system, awaiting handover to the courier service. After patiently waiting for 3 weeks, I decided to set a deadline for the delivery and eventually had to cancel my order. Surprisingly, post my cancellation, I was informed about a failed delivery attempt due to an alleged incorrect address. The confusion escalated, and I was astounded by the unfolding events. Despite the unexpected turn of events, I must commend the customer service team at mypack.de for their continuous efforts to resolve the situation promptly and professionally. In conclusion, mypack.de stands out not only for the quality of their products but also for their dedication to customer satisfaction. While my journey may have been filled with twists and turns, the exceptional service and commitment showcased by the team truly set them apart. I look forward to potentially revisiting mypack.de for future purchases, hopeful for a smoother experience.

Introduction

Mypack.de is a leading online retailer that specializes in offering a wide range of products to customers in Germany. With a user-friendly website and a reputation for excellent customer service, Mypack.de has gained popularity among shoppers looking for convenience and value for money.

Pros and Cons

  • Pros:
    • Extensive product selection
    • User-friendly website
    • Competitive pricing
    • Fast and reliable shipping
    • Responsive customer service
  • Cons:
    • Limited payment options
    • Occasional stock availability issues
    • No loyalty program

User Experience

Mypack.de offers a seamless user experience, allowing customers to easily navigate through their extensive product catalog. The website's clean design and intuitive search functionality make it effortless for users to find desired items. Additionally, the website provides detailed product descriptions and customer reviews, enhancing the overall user experience.

Pricing and Value for Money

Mypack.de offers competitive pricing across all product categories. They frequently provide discounts and promotions, making their prices even more attractive. Considering the quality and range of products available, customers consistently find good value for money when shopping on Mypack.de.

Customer Service

Mypack.de is highly regarded for its exceptional customer service. Their knowledgeable and friendly support team is available to assist customers with inquiries, order tracking, and product information. Additionally, Mypack.de provides prompt responses to customer queries, ensuring a positive and satisfactory experience for shoppers.

Product Quality and Selection

Mypack.de takes pride in offering products from reputable brands, ensuring high-quality and reliable items. They maintain a diverse product selection, ranging from electronics and home appliances to fashion and beauty products. Customers can trust that the products they purchase from Mypack.de meet their expectations.

Website Usability

The Mypack.de website is designed with user-friendliness in mind. The intuitive interface, clear product categorization, and efficient search functionality contribute to a seamless shopping experience. With easy-to-navigate menus and a responsive design, customers can quickly find and purchase their desired products.

Returns and Exchanges

Mypack.de offers a hassle-free returns and exchanges policy. Customers can initiate returns within a specified time frame and receive refunds or exchanges for eligible items. The process is straightforward, and their customer service team provides assistance throughout the return process, ensuring customer satisfaction.

Promotions and Discounts

Mypack.de frequently runs promotions and discounts, allowing customers to enjoy additional savings on their purchases. These promotions are often advertised on their website and through email newsletters, offering customers the opportunity to grab great deals on their favorite products.

Reputation

Mypack.de has earned an exceptional reputation among customers in Germany. With their commitment to providing quality products, excellent customer service, and efficient delivery, they have established themselves as a trusted and reliable online retailer.

Payment Options

While Mypack.de offers popular payment methods such as credit cards and PayPal, the available payment options may be somewhat limited. However, customers can still choose from secure and widely-used payment methods to complete their transactions.

Loyalty Programs

Currently, Mypack.de does not offer a loyalty program for customers. However, their competitive pricing and quality products continue to attract a loyal customer base, who appreciate the overall shopping experience provided by the platform.

Customer Reviews

Mypack.de receives consistently positive customer reviews, highlighting their fast shipping, reliable customer service, and quality products. Customers often express satisfaction with the overall shopping experience and recommend Mypack.de to others based on their positive interactions.

Community Involvement

As an online retailer, Mypack.de actively participates in community initiatives by supporting local charities and organizations. They regularly contribute to social causes, demonstrating their commitment to making a positive impact beyond their business operations.

Shipping and Costs

Mypack.de offers fast and reliable shipping services to customers in Germany. They work with reputable courier services for timely and secure deliveries. Shipping costs vary depending on the size and weight of the items but are generally reasonable and competitive within the industry.

In conclusion, Mypack.de stands out as a reputable online retailer in Germany, offering a wide variety of quality products, competitive pricing, excellent customer service, and a user-friendly website. Despite a few limitations in payment options and the absence of a loyalty program, customers can trust Mypack.de for a convenient and satisfying online shopping experience.