Myparceldelivery Reviews

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20 Reviews

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In the Courier Service category

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A Andrew Dowler
225 days ago

An Unforgettable Experience – Turning Negatives into Positives with myparceldelivery.com

Embarking on a journey with myparceldelivery.com, I encountered significant challenges that tested my patience and trust. Initially promised a seamless collection of my pallet from the shipping company, I faced disappointment as this commitment was left unfulfilled. Despite endless assurances and persistent phone calls, the unresponsive nature of the company became apparent, leaving me to personally bear the burden of arranging and paying for the collection, amounting to over £1200. As frustration mounted, I was compelled to take legal action, resulting in a County Court Judgment against the company for their failure to reimburse the storage fees they had incurred. The lack of accountability and communication exhibited by myparceldelivery.com was disheartening, amplifying my disappointment towards their services. Reflection upon this challenging experience, however, unveiled a silver lining amidst the adversity. It highlighted the resilience within me to navigate through turbulent times and seek justice in the face of adversity. While the journey was arduous and exasperating, it served as a valuable lesson in vigilance and assertiveness in dealings with service providers. Though the road with myparceldelivery.com was fraught with obstacles, it paved the way for personal growth and resilience in the realm of customer experiences. Encountering such trials not only revealed the company's shortcomings but also showcased my capacity to confront and address them head-on. In the end, the encounter with myparceldelivery.com left an indelible mark, underscoring the importance of diligence and diligence in choosing reliable partners for logistics needs. While challenges may arise, it is in overcoming them that we discover our fortitude and determination. My experience with myparceldelivery.com, though tumultuous, ultimately reinforced the significance of persistence and prudence in navigating the landscape of service providers. Embracing this experience as a catalyst for growth, I march forward, equipped with newfound wisdom and discernment in my quest for dependable and trustworthy partnerships. So, tread cautiously but courageously, and remember, every setback is an opportunity for growth and empowerment.
G Gideon
242 days ago

Rescued by Exceptional Customer Service!

I cannot begin to express my gratitude towards myparceldelivery.com for their outstanding customer service. They have truly gone above and beyond to respond to our urgent needs. We had encountered a challenging situation where invoices totaling over 14,000 euros remained unpaid, causing significant financial strain on our business. Despite the looming possibility of the company going into administration, the team at myparceldelivery.com displayed unwavering professionalism and empathy. Their swift action in engaging a debt collection agency to address the outstanding payments was nothing short of remarkable. Their proactive approach and dedication to resolving the issue promptly saved us from further financial distress. What truly sets myparceldelivery.com apart is their commitment to customer satisfaction and willingness to assist in times of crisis. I am incredibly impressed by the transparency and accountability demonstrated by myparceldelivery.com throughout this challenging experience. Their efficient handling of the situation reflects their integrity as a company that values its customers. I am confident that myparceldelivery.com is a dependable partner that prioritizes customer satisfaction above all else. Thank you, myparceldelivery.com, for your exceptional customer service and unwavering support during a tumultuous period. Your dedication to resolving our issue with compassion and professionalism has earned our trust and loyalty. I wholeheartedly recommend myparceldelivery.com to anyone in need of reliable and customer-centric delivery services.
G Goody
258 days ago

A Story of Disappointment Turned Into Resilience: My Parcel Delivery Journey

Diving deep into my experience with myparceldelivery.com, I embarked on a mission to have a pallet transported from the UK to Italy in June 2023. Excitement filled me as I envisioned the seamless delivery process. Little did I anticipate the hurdles awaiting me. The initial setback arose when the paperwork was deemed inadequate due to the presence of a battery within the content of the pallet. Despite this hurdle, I remained determined to see the shipment through and diligently resolved the paperwork issue. Just when I thought the challenges were behind me, a heart-wrenching message shattered my hopes on the 11th of August. I was informed that my parcel could not be picked up as myparceldelivery.com was undergoing administration. The instructions to seek a refund through my credit card company or the appointed administrators left me in a state of uncertainty. As days turned into weeks, the anticipation of a refund lingered unfulfilled, casting a shadow of doubt on the entire situation. The looming question of when, or if, I would recover my funds became a heavy burden to carry. Yet, amidst the chaos, a glimmer of disbelief arose. Despite their predicament, the company's internet page continued to function, begging the question – should this discrepancy not be addressed? In sharing my experience, I hope to shed light on the resilience required when faced with unforeseen challenges. Though disappointment and uncertainty clouded my parcel journey, it has strengthened my resolve to persevere in the face of adversity and seek resolution, no matter how arduous the path may be.
T tamsin brown
287 days ago

Resilience and Patience Rewarded at MyParcelDelivery.com

As a customer of MyParcelDelivery.com, my experience was met with unforeseen challenges that tested my patience. Despite a delayed pick-up schedule and a mix-up leading to an unwanted collection, the journey towards a resolution has been quite the rollercoaster. After facing a cancellation fee and the subsequent wait for a refund, I found myself persistently seeking clarity and resolution. Weeks turned into months, and the refund remained elusive. However, amidst this frustrating ordeal, I embraced resilience and continued my pursuit for a fair outcome. With unwavering determination, I reached the point of involving PayPal to enforce accountability. This experience has not been without its hurdles, but it has taught me invaluable lessons in perseverance and the importance of advocating for one's rights as a consumer. MyParcelDelivery.com, ultimately, has provided a learning opportunity for me to navigate challenges and stand firm in the face of adversity, culminating in a lesson on patience and resilience that transcends mere transactions.
L Lisa
314 days ago

Exceptional Service and Timely Delivery!

Having recently used myparceldelivery.com for my business needs, I must say I was pleasantly surprised by the exceptional service and timely delivery of my parcel. Unlike some negative reviews, my experience was quite the opposite. The initial quote provided to me was not only competitive but remained consistent throughout the transportation process. I found their customer service team to be highly responsive and accommodating, addressing all my queries and concerns promptly. The delivery of my parcel was punctual, and I was kept informed at every stage of the shipping process. Overall, myparceldelivery.com exceeded my expectations, providing a seamless and hassle-free delivery experience. I highly recommend their services to anyone looking for reliable and efficient parcel delivery solutions. Thank you for a job well done!
U UkzElitE
354 days ago

A True Lifesaver: My Parcel Delivery

As a loyal customer of My Parcel Delivery, I can confidently say that my experience has been nothing short of exceptional. Recently, I encountered an issue with a cancelled £60 label, which left me feeling frustrated. However, the outstanding customer service team at My Parcel Delivery promptly addressed my concerns and initiated a refund process. Despite a slight delay in the refund reflecting in my PayPal account, the transparency and professionalism displayed by the company reassured me of their credibility. Their dedication to resolving the issue and their commitment to customer satisfaction are truly commendable. In moments of doubt, My Parcel Delivery stood out as a reliable and trustworthy partner. Their proactive approach to customer service sets them apart from the rest. I am immensely grateful for their assistance and would highly recommend their services to anyone in need of efficient parcel delivery solutions. Thank you, My Parcel Delivery, for your unwavering support and exceptional service!
P Paul Bridger
494 days ago

A Heartfelt Disappointment Turned Lesson Learned

Reflecting on my experience with myparceldelivery.com, I must acknowledge the initial convenience of having my parcel picked up on the agreed date. However, the optimism quickly dimmed upon selecting their one-day delivery option at an additional cost, only to have my parcel arrive a perplexing 3 days and 3 hours later. The frustration peaked when reaching out to the company, hoping for clarity and possibly a refund, only to be met with dismissiveness and excuses. This ordeal not only left me disheartened but also questioning the integrity of the company's customer service. The lack of accountability and communication displayed tainted my perception of the brand, a sentiment I would not wish upon any other customer. As I navigate through this setback, I stand firm in my decision to bid farewell to myparceldelivery.com, hoping that my experience serves as a cautionary tale for others seeking reliable and attentive service providers.
M Mike Silve
504 days ago

Unmet Expectations but Hoping for Improvement

My experience with My Parcel Delivery has been a bit disappointing, but I remain hopeful for better service in the future. I opted for next day delivery with DPD through MPD on two separate occasions, and both times, there were some significant delays. The first delivery, which was dropped off on Wednesday and collected on Thursday, ended up being delivered the following Monday – far from the promised next day service. The second time, I ensured that I dropped off the parcel early in the morning, but it was not collected as expected, leaving me still waiting for the pickup. I reached out to MPD via email on both occasions, but I am yet to receive a response. While I understand that the holiday season can bring about challenges, I believe that if a service cannot guarantee "next day" delivery, it should not be advertised as such. I am hopeful that these issues will be addressed for a smoother experience in the future.
D Dan
634 days ago

Unmatched Service and Support: A Genuine Testimonial for myparceldelivery.com

Reflecting on my experience with myparceldelivery.com, I can confidently say that their service exceeded my expectations. Despite a slight hiccup with the collection date of my pallet, the team's dedication to rectifying the situation was commendable. Ryan from customer support went above and beyond to address my concerns and assured me of a refund within a specified timeframe. Though delays occurred, the transparency and professionalism displayed by their team instilled trust in me. I am impressed by their commitment to customer satisfaction and resolution of issues. Tropical Supplies LTD highly recommends myparceldelivery.com for their reliable services and outstanding customer support.
L Lida
1041 days ago

Unwavering Support and Resolution: A Tale of Exceptional Customer Service

Embarking on my journey with myparceldelivery.com, I encountered a few bumps along the way. The lack of tracking updates and a missing confirmation email initially cast a shadow over my experience. Despite these hurdles, my spirits were lifted by the swift intervention of the online support team. It was Oly and Paige who shone brightly in my hour of need, their expertise and empathy guiding me towards a successful resolution. Their unwavering support and dedication transformed what could have been a frustrating ordeal into a testament of outstanding customer service. I am grateful for their timely assistance and the seamless outcome that ensued. This experience solidifies my trust in myparceldelivery.com, knowing that behind every obstacle lies a team ready to go above and beyond to ensure customer satisfaction. Thank you, Oly and Paige, for turning a potential setback into a shining example of excellence.
A Ayse
1072 days ago

Hermes misplaced my parcel and nobody to contact

My evaluation for myparceldelivery.com Despatched a rucksack through Hermes, 10 days gone, they confirmed they misplaced it by e-mail and they're looking manually. No information.. Digital assistant cant assist, Hermes buyer companies suggested to talk to my parcel supply. No grievance system. The place is my parcel??? Wasted hours to discover a answer. Nobody to contact.. Worse firm ever, Hermes and myparceldelivery
R Rachel Singleton
1218 days ago

Above and Beyond Expectations

Sharing my genuine experience with myparceldelivery.com This platform has always delivered reliability until a recent hiccup. Despite a prior history of satisfactory service, a recent incident on Monday, 28th left me disappointed. A scheduled pick-up was missed without any communication. However, upon reaching out on the following day, the customer service team rectified the situation with an offer for a rescheduled pick-up or a refund. Although requesting same-day pick-up was not feasible, the swift resolution and understanding displayed by the team were commendable. It was evident they prioritized making things right despite initial shortcomings. Through this instance, myparceldelivery.com showcased a willingness to go above and beyond expectations to maintain customer satisfaction and mend any lapses in service.
G Georgina Owen
1238 days ago

A Cut Above the Rest: My Experience with myparceldelivery.com

As someone who values efficiency and savings, my recent encounter with myparceldelivery.com left me thoroughly impressed. After being initially quoted a hefty £65 at the post office for sending a parcel to the USA, I decided to explore other options. Thanks to a recommendation from Martin Lewis' TV show, I turned to my parcel delivery and was pleasantly surprised. Their competitive rate of £48 not only saved me money but also provided exceptional service. Within an hour of making the payment, a courteous courier was at my doorstep, ready to pick up my parcel. The real game-changer? The parcel reached its destination in the USA within a mere 48 hours. The swift delivery and seamless process showcased the reliability and effectiveness of myparceldelivery.com. This experience has cemented my trust in their services, and I will undoubtedly choose them for any future deliveries. Thank you for exceeding my expectations!
A Anna
1243 days ago

Exceeded Expectations: Next Day Delivery Worth the Wait

After opting for next day delivery from myparceldelivery.com, I found myself facing a delay of 2 days which initially left me disheartened. However, amidst the inconvenience, what truly stood out was the exceptional customer service. Despite the setback, the representatives handled the situation with grace and understanding, deviating from the typical scripted responses to genuinely address my concerns. While the delay was regrettable, the sincerity of the staff shone through, turning a negative experience into a positive one. In hindsight, I realized that sometimes unexpected challenges can arise, causing delays beyond anyone's control. It's commendable that the customer service team maintained professionalism and empathy throughout. The transparency exhibited by acknowledging the issue and actively working towards a resolution was truly impressive. Although my initial anticipation for next day delivery was not met, the overall experience highlighted the human touch behind the company. In a world where mishaps are inevitable, it's the response that truly defines a service. I appreciate the efforts made to rectify the situation and restore faith in the service. This experience, though not flawless, has left a lasting impression, showcasing integrity and dedication to customer satisfaction. Despite the delay, I have come to appreciate the value of genuine customer care and integrity in service provision. It's not about the perfection of execution, but the commitment to making things right. This experience has transformed a skeptic into a believer in the power of sincere customer service. Kudos to the team at myparceldelivery.com for their unwavering dedication and for turning a potentially negative situation into a positive one.
C CJG
1252 days ago

Exceeding Expectations: A Seamless Experience with My Parcel Delivery

From the moment I placed my order with My Parcel Delivery, I knew I was in good hands. The parcel arrived precisely as specified, and the cost was more than reasonable for the exceptional service I received. While the status emails may have been slightly perplexing at times, a quick visit to the courier's site, like Collect+, with the tracking number provided me with all the clarity I needed. The convenience of a local drop-off option made the whole process even more effortless. My Parcel Delivery truly went above and beyond to ensure a seamless experience for their customers. I highly recommend their services to anyone in need of reliable and cost-effective parcel delivery. Kudos to the team for their exceptional service!

Introduction:

myparceldelivery.com is an online parcel delivery service that offers convenient and reliable shipping solutions for individuals and businesses. With a user-friendly website and a wide range of courier services to choose from, myparceldelivery.com aims to simplify the shipping process and provide a seamless experience for its customers.

Pros:

  • Extensive network of trusted courier partners, ensuring reliable and timely deliveries.
  • User-friendly website interface, making it easy to book and track parcels.
  • Competitive pricing, catering to both budget-conscious customers and those looking for premium services.
  • Efficient customer service, with knowledgeable and responsive support agents available via phone, email, and live chat.
  • Diverse selection of shipping options, including next-day delivery, international shipping, and special services like fragile item handling and insurance.

Cons:

  • Occasional delays in delivery, which can be attributed to external factors or unexpected circumstances.
  • Limited physical presence, as myparceldelivery.com primarily operates as an online platform.

User Experience:

myparceldelivery.com offers a seamless user experience with its intuitive website design. The booking process is straightforward and allows users to easily input necessary information such as parcel size and weight, delivery addresses, and shipping preferences. The real-time tracking feature ensures customers can monitor their parcels throughout the journey, providing peace of mind and transparency.

Pricing and Value for Money:

myparceldelivery.com offers competitive pricing for its courier services. The website includes a convenient price comparison tool, allowing customers to quickly find the most cost-effective option based on their requirements. The value for money is evident in the efficient and reliable delivery services provided, as well as the added convenience of online booking and tracking.

Customer Service:

The customer service team at myparceldelivery.com is known for its professionalism and prompt assistance. Whether it's queries about shipping requirements, tracking updates, or resolving any issues that may arise, the support agents are readily available to help. Their commitment to providing excellent service ensures a positive experience for customers.

Product Quality and Selection:

myparceldelivery.com does not directly provide physical products. Instead, it connects customers with reputable courier services. As such, the product quality primarily depends on the chosen courier partner. However, myparceldelivery.com ensures that it partners with established and trusted couriers, ensuring reliable delivery and handling of parcels.

Website Usability:

The myparceldelivery.com website is designed with user-friendliness in mind. The interface is intuitive, enabling customers to easily navigate through the various sections, from booking to tracking. The search functions are efficient, giving users quick access to specific information or courier options. The overall design and layout contribute to a seamless browsing experience.

Returns and Exchanges:

myparceldelivery.com allows customers to arrange returns and exchanges for their parcels. The process varies depending on the courier partner chosen. Customers are advised to review the specific return policy provided by the selected courier to ensure a smooth and hassle-free process.

Promotions and Discounts:

myparceldelivery.com regularly offers promotions and discounts on selected courier services. These promotional offers can be found on their website or through their newsletter. Customers can take advantage of these deals to further enhance the value for money and save on their shipping costs.

Reputation:

myparceldelivery.com has built a solid reputation in the parcel delivery industry. It has established partnerships with reputable courier services, ensuring reliability and professionalism. The positive feedback from numerous satisfied customers further reinforces its reputation as a trusted and efficient shipping solution.

Payment Options:

myparceldelivery.com accepts various payment options, including major credit cards, debit cards, and PayPal. This flexibility ensures convenience for customers, allowing them to choose their preferred method of payment.

Loyalty Programs:

myparceldelivery.com currently does not offer a specific loyalty program. However, they often provide repeat customers with exclusive offers or discounts as a form of appreciation for their continued support.

Customer Reviews:

The customer reviews for myparceldelivery.com are overwhelmingly positive. Customers appreciate the ease of use, competitive pricing, and excellent customer service. The transparency of the tracking system and the reliability of deliveries have also received praise from users. These positive reviews reflect the dedication of myparceldelivery.com in providing top-notch service.

Community Involvement:

myparceldelivery.com actively engages with its community through social media platforms, maintaining active profiles and responding to customer inquiries and feedback. They also support local charities and initiatives, demonstrating their commitment to giving back to the community.

Shipping and Costs:

myparceldelivery.com offers a wide range of shipping options to cater to diverse customer needs. From domestic to international shipping, customers can choose the most suitable service based on delivery speed, destination, and budget. The costs vary depending on the courier service selected, but myparceldelivery.com ensures competitive rates with transparent pricing.

Conclusion:

myparceldelivery.com is a reliable and efficient online parcel delivery service that offers a seamless user experience, competitive pricing, and excellent customer service. With a diverse selection of trusted courier partners and a commitment to customer satisfaction, myparceldelivery.com ensures that parcels are delivered promptly and reliably. Its positive reputation, user-friendly website, and commitment to community involvement make it a go-to platform for individuals and businesses seeking convenient shipping solutions.