User Reviews Editorial Review

User Review Scores: Pie Chart Analysis

24% users rated Terrible
12% users rated Poor
23% users rated Average
25% users rated Very Good
15% users rated Excellent
User Reviews
User Rating
Sort by
Carol Wedding 1 days ago
★★★★☆

Annoying label sewn into plush fur lining

I just had to share my experience with my recent purchase from mypillow.com. I couldnt resist getting myself a pair of their ladies moccasins and overall Im beyond thrilled with the quality and warmth they provide. However there was one little hiccup that I encountered upon wearing them a rather annoying label sewn into the plush fur lining right under the heel. It felt scratchy and uncomfortable and I found myself debating whether I would be able to enjoy my new cozy slippers as much as I had hoped. Despite this setback I must commend the craftsmanship and materials used which truly stand out and are clearly made with care. The snug and fuzzy feel of these moccasins is nothing short of delightful and they are wellconstructed for longlasting wear. In fact the appeal of these slippers is so great that Im seriously considering wearing them with socks rather than parting with my new favorite footwear. While I didnt expect to encounter this issue Im thoroughly pleased with the overall experience and am confident that this minor inconvenience wont deter me from exploring more products from mypillow.com in the future. Warmth comfort and quality are unmistakably present in these moccasins and I cant help but appreciate the attention to detail that has clearly gone into their design. Thank you mypillow.com for providing such a wonderful product despite this minor setback.

Pamela Dixon 2 days ago
★☆☆☆☆

Where to begin

I recently purchased the Pillow Topper from mypillow.com and I have to admit I was initially frustrated with the shipping process. I paid 25 for shipping only to see promotional offers for free shipping the very next day. It felt like a slap in the face considering the amount I had invested in their products. However after reaching out to the company they promptly refunded my shipping fee which was a relief. The real test came with the delivery timeline. Two weeks had passed and my purchase was still nowhere in sight. Tracking information showed that the label had only just been created two days prior. This delay was disheartening especially considering the significant payment I had made. It felt like a stark contrast to the swift and efficient delivery processes of larger companies like Amazon. Despite these initial setbacks I can genuinely say that the product itself was worth the wait and the frustration. The Pillow Topper has transformed my sleep experience making it incredibly comfortable and restful. The quality truly speaks for itself and Ive never felt more rejuvenated after a nights sleep. To those considering purchasing from mypillow.com I urge you to be patient with the shipping process. The product is remarkable and well worth any initial inconvenience. I would advise the company to streamline their shipping procedures to ensure a smoother customer experience in the future. Nevertheless the product speaks volumes about the companys dedication to quality and comfort. In conclusion while I encountered challenges with the shipping and delivery process the product itself has far exceeded my expectations. I believe that with some improvements in their logistics mypillow.com has the potential to offer a seamless and delightful customer experience from end to end. Thank you for this amazing product despite the initial hurdles.

Sheila Jespersen 8 days ago
★★★★★

My Pillow is a good company with great products

As a devoted customer of My Pillow I am compelled to share my exceptional experience with their products. Having purchased both their sheets and mattress topper I can confidently say that the quality and comfort far exceeded my expectations. I adorned my California King bed and guest room bed with these luxurious additions and the feedback I received from guests was overwhelmingly positive. The compliments on the quality and comfort were abundant leaving no doubt in my mind about the genuine value of these products. In the face of negative reviews that do not resonate with my own experiences I felt it was crucial to convey the genuine satisfaction I have derived from My Pillows offerings. Rest assured this company exemplifies unwavering commitment to excellence and has solidified my loyalty as a customer. In conclusion I cannot recommend My Pillow enough for those seeking premium quality and unparalleled comfort in their bedding. Thank you My Pillow for consistently exceeding expectations and delivering products that truly make a difference.

Kathryn van der Pol 11 days ago
★★★★★

I love all My Pillow products especially MySlippers

I cannot say enough good things about My Pillow products and MySlippers in particular have stolen my heart. Despite some negative feedback I feel compelled to share my overwhelmingly positive experience with these slippers. The comfort and beauty of the pink suede pair I purchased two years ago still amazes me. I reserve wearing them for special indoor moments and they have held up beautifully. Ive kept them in great shape with regular cleaning using suede cleaner and a stiff nail brush. Its worth noting that these slippers are not meant for outdoor use but as house shoes theyre unparalleled. So if youre considering purchasing MySlippers do it its truly an indulgence worth every penny. Im off to slip them on again.

Lori 26 days ago
★☆☆☆☆

Bad rubber

My review for mypillow.com My husband purchased my slippers at christmas 2022. Paid alot of moneyless than one year later the rubber around the slipper is cracking and falling off. They are a very soft slipper but the rubber is really bad. I would love to submit photos but I dont know where.

Urban Graves 29 days ago
★★★★☆

My wife purchased a pair of My Slippers

My review for mypillow.com My wife purchased a pair of My Slippers for my Christmas present last year2022. This was the last thing she bought for me because she passed away 02212023. I really enjoyed those slippers because they looked and felt so good. Unfortunately after nine months the soles started coming off and I can no longer wear them. I would like to get another pair but I am afraid of having the same problem with them and they are quite expensive. Has anything been done in the manufacturing process to correct this problem Can you please help Urban Graves

Ben Conklin 30 days ago
★★★★★

Ordered the towels and was very

My review for mypillow.com Ordered the towels and was very impressed.

David Scott 54 days ago
★★☆☆☆

My Pillow was so lumpy it made my neck

My review for mypillow.com My Pillow was so lumpy it made my neck feel like it had hemeroids. Wouldnt buy that mess again. If I had more of them I would give them out to trick or treaters but would end up getting my windows waxed

adinfrank 56 days ago
★☆☆☆☆

We ordered

My review for mypillow.com We ordered. sheets at 99.99. The next day they were on sale for 79.99. We were told there was a tracking number so they couldnt credit us. I went to my account and there was no tracking number order was still processed by. Any other ecommerce business would have credited us. We ordered a total of over 300.00 worth of merchandise its all going back.

angelia stark 58 days ago
★★★★★

Good value and quality

My review for mypillow.com I have bought sheets pillows and towels from My Pillow they are good quality and good value. I think I will go get some slippers now. Ignore the haters.

re rob 80 days ago
★★★★★

Ignore the fake bad reviews

My review for mypillow.com The dim wits who hate anything to do with free enterprise because it rewards talented people which they are NOT...hate My Pillow. The reality is that its a great company selling great products. Support them.

Debbie Pelc 95 days ago
★☆☆☆☆

Flimsyfloppy

My review for mypillow.com Opened the boxes and took king size pillows out totally flat followed directions put in dryer as recommended and the filling was in 2 sections. The filling was all matted together once I got in separated threw back in the dryer. Made it a little better. Still flopping around half the size of my king size pillow cases. Same experience with the queen size. Very disappointed. Didnt even bother calling to return them. Also he pushed made in Maybe assembled here but imported materials. So a total of 140.00 for 4 pillows that are being used for cat beds. Very deceitful advertising and quality. Im tired of his commercials showing these nice fluffy pillows as well they are not And the towel commercials are deceitful as well you can see where they rig the my pillow towel to absorb that liquid Dont throw your money away..

Allan Rosen 114 days ago
★☆☆☆☆

Thieves and scammers

My review for mypillow.com Thieves and scammers. Horrible lumpy garbage pillows bad customer service. Called Amex charging back. Trash for sale at high price. I hope this fat guy ends up in prison for ripping off customers

To tell The truth 117 days ago
★☆☆☆☆

I purchased 2 max fill

My review for mypillow.com I purchased 2 max fill Great at first but after 3 hours it flattens to 13 thickness claims to be best pillow guaranteed or money back tried return and they want 10 processing fee to return.. Thats money back.. 10 fee plus 14 original shipping total of 24 lost if returned WHAT A GIANT SCAM DONT BUY JUNK

r r 127 days ago
★☆☆☆☆

Pillows are crap

My review for mypillow.com Pillows are crap underfilled with cheap foam chunksshreds. Provides no support uncomfortable smells bad cheaply made. Called customer support for refund very unpleasant experience. They wanted an insane amount for return shipping and from the discussion I had no confidence that Id actually receive a refund. I threw the pillows away. Check out some reputable product review sites mostly one star products pillows sheets towels slippers reviews with complaints about nonexistent or horrible customer service. The five star reviews are clearly fake.

EsdGuru08 127 days ago
★☆☆☆☆

These TVGen2 towels do not wick

My review for mypillow.com These TVGen2 towels do not wick. They just smear the water around and you end up just as wet but in other places. Washing them does not solve this problem. Material appears to be some kind of microfiber plus cotton composite where the fibers are inert. Cheap Walmart cotton towels are way way better. Scam product not worth buying. Well throw them dont want to give them to Goodwill bad form.

Edward Barney 128 days ago
★☆☆☆☆

Say it ain8217t so Mike.

My review for mypillow.com I havent even received my pillow and Im already an unhappy camper. I saw the commercial about price reductions on Pillows. For 19.95 I felt it was worth a shot. Unfortunately the shipping was almost as much as the Pillow. I sent Mike an email and not realizing hes open 247 called in the morning. The employee said the Pillow was about to be shipped out so I was stuck with the deal. Personally if the Pillow was not actually shipped out why couldnt the shipment be stopped Dominion may not have been involved in election tampering however the 2020 election WAS rigged.

carole 135 days ago
★★☆☆☆

insecure footing for seniors

Finding the perfect pair of slippers can be tricky especially when it comes to comfort and safety particularly for seniors. While searching for the ideal pair I stumbled upon mypillow.com and decided to give their womens moccasin slippers a try. I typically wear my normal size and following the advice I placed my order. Upon receiving the slippers I eagerly tried them on. The left slipper fit like a dream providing unparalleled comfort with its soft lining and plush padding. However the right slipper failed to deliver the same experience. As I walked it continually slipped off my heel leading to a sense of unease and instability with each step. This imbalance was further exacerbated by the intense padding which made it challenging to gauge the ground beneath me unlike the secure feeling provided by sneakers or regular shoes. Additionally the faux fur lining while cozy made my feet uncomfortably warm an unexpected drawback on a scorching 95degree summer day. As a senior citizen I found the excess padding to be a potential hazard hindering rather than enhancing my mobility. For those of us who rely on a solid and stable footing the abundance of cushioning became more of a hindrance particularly for individuals like myself with differing foot sizes. In light of these concerns I made the decision to return the slippers for a full refund. However its worth noting that the return process incurred an 8 deduction for the UPS pickup albeit a minor setback considering the overall experience. While I believe that the padding is undoubtedly a key selling point for comfort I would urge the company to reconsider this feature especially when catering to senior customers. Finding the right balance between comfort and stability is essential and I hope that my feedback can contribute to the enhancement of their product for individuals who require a greater sense of surefootedness. In conclusion while my experience with mypillow.coms womens moccasin slippers didnt meet my expectations I appreciate the hasslefree return process and the prompt refund. Its evident that the company values customer satisfaction and with some adjustments the slippers have the potential to cater to a wider audience including seniors seeking both comfort and secure footing.

Nick O'Dell 148 days ago
★☆☆☆☆

Joke product and swindle on return shipping cost.

My review for mypillow.com I bought two pairs of the fluffy slippers Lindell advertised in size 8 my shoe size is 712 but they say to order larger. When they arrived they were a bad joke so small that l couldnt get my hand inside far less my foot. My Pillow advertises 100 return less shipping. When l returned them unused they refunded just 80 from my original 113 payment. Mike Lindell stuffed 33 of my money or 30 in his pocket. Their return shipping cost commercial rate for a small light box couldnt have been more than 6. A complete scam.

Anita Jackson 176 days ago
★★★★★

Great so far

My review for mypillow.com I just received a pair of slides and I love them. I saw the commercial and used the promo code and everything processed exactly how I had hoped and expected. My boyfriend also ordered a pair of slippers and the package contained both pairs his and mine and arrived within 6 days of placing the order. I wear size 8 and received size 8 in the slides in grey and they fit perfectly and are super comfortable. BF is out of town so he has not tried on his slippers yet but they look great and I trust that they will fit him perfectly and feel just fine.

Next Page →

Introduction

Mypillow.com is a popular online retailer of pillows and related bedding accessories. Founded in 2004 by inventor Mike Lindell, their flagship product is the MyPillow, which is designed to provide comfort and support to those who suffer from neck pain, sleep apnea, snoring, and other sleep-related conditions. Since then, they have expanded their product line to include sheets, mattress toppers, pet beds, and more. With over 40 million pillows sold to date, MyPillow has quickly become a household name in the bedding industry.

Pros and Cons

Pros:
  • MyPillow products are designed to provide comfort and support for those with sleep-related conditions
  • Large selection of bedding products available, including sheets and mattress toppers
  • 30-day money-back guarantee
  • Easy to navigate website with a clean design
  • Customizable pillows available for personalized comfort
Cons:
  • Some customers have reported issues with the pillows losing shape and becoming lumpy over time
  • Higher price point compared to other bedding brands
  • Some customers have reported issues with customer service

User Experience

MyPillow.com offers a user-friendly shopping experience, with easy navigation and a clean, modern design. Customers can easily browse their selection of products, which includes detailed product descriptions and high-quality images. The site also offers a tool to help customers choose the right pillow based on their specific needs. Overall, the user experience is smooth and intuitive.

Pricing and Value for Money

MyPillow products are priced higher than the average bedding brand, with a standard pillow starting at $59.99. However, the company offers frequent promotions and discounts, which can help customers save money. Additionally, the products are designed to provide long-term comfort and support, which can make them worth the investment for those with sleep-related conditions.

Alternatives

Some popular alternatives to MyPillow include:
  • Casper pillows
  • Purple pillows
  • Tempur-Pedic pillows
  • Brooklinen pillows

Customer Service

While some customers have reported issues with customer service, the company does offer a 30-day money-back guarantee, which can provide peace of mind for those who are not satisfied with their purchase. Customer reviews indicate that the company is generally responsive and helpful in resolving issues and answering customer questions.

Product Quality and Selection

MyPillow products are designed to provide comfort and support for those with sleep-related conditions. The selection includes a variety of pillows, sheets, mattress toppers, and pet beds. The company also offers customizable pillows for personalized comfort. The quality of the products is generally high, although some customers have reported issues with the pillows losing shape over time.

Website Usability

The MyPillow website is easy to navigate, with a clear, modern design. The site features detailed product descriptions and high-quality images, making it easy for customers to find the products they need. The checkout process is fast and straightforward, and the site accepts a variety of payment options.

Returns and Exchanges

MyPillow offers a 30-day money-back guarantee for all of their products. Customers can return or exchange their product within 30 days of purchase, as long as it is in new, unused condition. The company also offers a 10-year warranty on their pillows, giving customers added peace of mind.

Promotions and Discounts

MyPillow offers frequent promotions and discounts to help customers save money on their purchases. Customers can sign up for the company's email newsletter to receive exclusive offers and deals, and the website features a "Deals" section that highlights current promotions.

Reputation

MyPillow has a solid reputation in the bedding industry, with over 40 million pillows sold to date. The company has received mixed reviews from customers, with some praising the products for their comfort and support, and others criticizing the pillows for losing shape over time. Overall, the company has a strong reputation for providing high-quality bedding products.

Payment Options

MyPillow accepts a variety of payment options, including major credit cards, PayPal, and Amazon Pay. Customers can choose the payment option that works best for them during the checkout process.

Loyalty Programs

MyPillow does not currently offer a loyalty program for customers.

Customer Reviews

Customer reviews of MyPillow products are mixed, with some customers raving about the comfort and support of the pillows, and others criticizing the pillows for losing shape over time. The company has an average rating of 4.1 out of 5 stars on Trustpilot, with some customers praising the customer service and others saying they had issues with it.

Community Involvement

MyPillow has been involved in a number of charitable initiatives, including donations to veterans' organizations and disaster relief efforts. The company also partners with a number of retailers and organizations to offer their products to customers.

Shipping and Costs

MyPillow offers free shipping on all orders over $49.99 within the United States. For orders under $49.99, shipping fees vary based on the order total and shipping location. The company ships to select international locations for an additional fee.

Aisha Bachlani Senior News Reporter

Hi, I'm Aisha Bachlani, and I'm a news reporter with Askmeoffers. I've been working in this field for over nine years, and during that time, I've gained valuable experience and knowledge that I'm excited...