Mypillow Reviews

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70 Reviews

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In the Home & Garden category

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56% users rated Terrible
7% users rated Poor
4% users rated Average
6% users rated Very Good
27% users rated Excellent
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M MW
17 days ago

Unveiling the Truth Behind MyPillow

In my pursuit of quality home products, I once believed in the charming persona of Mike Lindell and the promise of exceptional goods from MyPillow. My initial purchase of a towel set left me content, but it was only the beginning of a disappointing journey. Opting to extend my support, I ventured to acquire Giza cotton sheets and additional towels, only to encounter a stark disparity in quality. The towels, once plush and substantial, transformed into meager counterparts, all at the same price point. Despite the satisfactory performance of the sheets, they failed to surpass expectations. A serendipitous encounter at various retail giants revealed equally compelling alternatives, offering superior value and exuding similar comfort. The revelation dawned upon me as I realized MyPillow's offerings paled in comparison, both in substance and affordability. Disheartened by these realizations, my attempt to address concerns with customer service unveiled a disheartening reality. The contentious exchange culminated in an abrupt disconnection, leaving a bitter taste lingering. Such unprofessionalism underscored a disconcerting trend, casting doubt on the integrity of the brand. While once a proponent of Mike Lindell's cause, the veil has lifted, exposing a facade of deceit. The rhetoric of excellence and patriotism now appears as a mere smokescreen, concealing subpar products and lackluster service. As I part ways with MyPillow, I urge others to seek alternatives and allow transparency to prevail over deception. Let discerning consumers redirect their allegiance, allowing accountability to guide the narrative. The allure of familiarity and charm may fade, but authenticity and integrity will endure.
L Lynda Berry
17 days ago

Absolutely shocking

My review for mypillow.com Absolutely shocking. Lumpy. Customer services is really bad. Conflicting information from customer services department. I expected far better than this! Involved PayPal who Mypillow also ignored. No stars would be given if this were allowed!
J jan
18 days ago

Extremely Disappointed. Shop elsewhere.

My review for mypillow.com Had spent a lot of time on- line shopping for a new mattress but was worried about ordering sight unseen from Macy's. Got the idea to order from My Pillow, as I assumed Mike Lindell would be a man of his word about the quality of his products. I had spent only 3 nights( now 4) on my full size, medium firm mattress and there is now a very large indentation where I either I sit to read or my hips lay on the bed at night, so much so that it was too uncomfortable to sleep on that side of the mattress last night. I am shocked at the poor quality of this mattress. The weight of my 140 pound body has pushed the mattress down so much that where my head lies is now almost 3-4 inches higher than the rest of the mattress. Do not order a mattress for this company!!! Customer service attributed it to the mattres not fully expanded yet after being shipped in a box. I can assure you this is not that. Their remedy is to donate to charity and send them the donation receipt before a refund. While the sheets and pillows we ordered are not terrible, like the mattress, but they have a cheap feel, certainly not high quality at all. I appreciated Mike's stated faith and patriotism but his advertising and products are not relaible at all.
A Adriel
25 days ago

Discovering Comfort and Faith with MyPillow

Embracing the support of my pillows from MyPillow.com has been a journey of both comfort and reflection. Initially gifted by my caring mother, I must admit, I had my doubts. The pillows seemed ordinary, lacking the plushness I had grown accustomed to at luxury hotels. Yet, as nights turned into weeks, I found myself drawn to the subtle yet enduring support they provided. While some may critique the pillows for their lumpy texture and occasional gaps, I came to appreciate these imperfections as part of their charm. Their unique design made me realize that true comfort doesn't always come in perfect packages but can be found in the genuine and imperfect moments of life. Furthermore, the mention of the Christian cross by Mike, the founder, struck a chord within me. It reminded me that faith isn't just something to display but should be an intrinsic part of who we are. This simple yet profound message resonated with me, encouraging me to seek support not only from material things but also from spiritual beliefs. So, to anyone hesitant about trying MyPillow products, I urge you to see beyond the surface and discover the comfort and faith that they can bring into your life. Sometimes, the greatest support comes from unexpected places, reminding us to embrace both our physical and spiritual well-being. Let Christ's love be not only a symbol but a guiding light in your search for comfort and solace.
M Michelle Martino
25 days ago

Use caution – Bait and Switch practices

My review for mypillow.com The dish towels are being sold by "The My Pillow Store" as listed on the Amazon page. They are the same dish towels listed on My Pillow dot com, however they are more expensive on Amazon and allegedly out of stock on the company's website. I was going to purchase these dish towels until I noticed you can only purchase them for a higher price from My Pillow on Amazon and that customer service from My Pillow dot com claims - "Because amazon buys the product from us and then sells it." Direct quote from my chat with them.
G Gc
27 days ago

Unveiling the Truth: My Genuine Experience with MyPillow

Upon discovering MyPillow, I was initially skeptical due to a negative review I had encountered. However, I decided to form my own opinion and give it a try. To my pleasant surprise, my experience was quite the opposite. MyPillow has become an indispensable part of my sleep routine, providing unparalleled comfort and support. The mattress topper, touted to "regulate temperature," has indeed lived up to its promise, creating a perfect sleep environment. The Giza cotton, despite being marketed under a different name, has proven to be of exceptional quality, far exceeding my expectations. Regarding the bath towels, the demonstration showcasing the absorption capability in comparison to another brand was an eye-opener. After incorporating them into my daily routine, the results were undeniably impressive and spoke for themselves. I can understand and appreciate differing opinions, but it is equally important to share genuine experiences. My encounter with MyPillow has been nothing short of exceptional, and I encourage others to experience it for themselves before passing judgment.
J Jean Boone
43 days ago

False advertising

My review for mypillow.com I ordered a six pack of dish towels. Mike Lindell should be trustworthy right? These dish towels will make great wash cloths but that’s all. So very tired of companies advertising great items but failing to do so. Mr. Lindell, you need to make sure your products match your morals.
J Janie Rigsby
44 days ago

Bought slippers for my 90-year-old…

My review for mypillow.com Bought slippers for my 90-year-old stepfather who wound up in the hospital with swollen/rash feet due to their slippers. The doctor stated that it was contagious and to throw the slippers out after a few tests. My pillow not only wanted the slippers back, but they charged us $9.98 to do so. I brought all this to their attention, and they said it was MY Issue...
A Angela Dawn
47 days ago

MyPillow Delivers Unparalleled Comfort and Support for a Quality Night’s Sleep!

As someone who has struggled to find the perfect pillow, I was initially hesitant to try MyPillow brand pillows. However, I am thrilled to say that my experience has been the complete opposite of what I expected based on some negative reviews. MyPillow has truly revolutionized my sleep experience. The pillows are not only exceptionally comfortable but also provide unparalleled support, ensuring that I wake up feeling refreshed and ready to tackle the day. The unique design conforms to my individual shape and sleeping position, providing a level of personalized comfort that I've never experienced before. I appreciate the attention to detail in the construction of these pillows. Unlike other brands that use generic, lumpy filling, MyPillow utilizes high-quality materials that maintain their shape and support night after night. The difference is truly palpable. I can confidently say that MyPillow has exceeded my expectations and has become an essential part of my nightly routine. I wholeheartedly recommend MyPillow to anyone in search of a genuinely restful and rejuvenating sleep experience. Thank you, MyPillow, for redefining what a quality pillow should be!
A Angela Dawn
47 days ago

MyPillow brand pillows are not worth a nickel!

My review for mypillow.com These pillows are not worth a nickel! They are lumpy and uncomfortable. The pillows were basically filled with a bunch of chunky type foam square pieces. Very low quality. I don't recommend these to anyone. I
B Brian Smith
52 days ago

Transformed Sleep and Happy Wife – A Mypillow Success Story

I cannot contain my excitement as I write this heartfelt review for mypillow.com. Having made numerous purchases from them, I can confidently affirm that their products have significantly transformed my sleep quality and brought immense joy to my wife. Last year, I decided to invest in their pillows, and the difference they made was astounding. The level of comfort and support they provided was unparalleled. Witnessing the impact it had on my sleep, I knew I had to share this incredible find with my wife. As Christmas approached, I chose the sleepwear relax hoodie for her, and it was an absolute hit! The joy and comfort it brought her were priceless. Mypillow.com has truly won me over with their commitment to offering amazing value without compromising on quality. The pillows and the hoodie have become integral parts of our daily lives, and we couldn't be happier. What sets this company apart is not just their outstanding products, but their overall excellence in every aspect. Despite being a UK customer, I have experienced the same top-notch quality and service that their parent company in the USA is renowned for. This level of consistency is truly commendable. In conclusion, mypillow.com has not just gained a loyal customer in me, but also a passionate advocate. I wholeheartedly recommend their products to anyone in search of top-quality, reasonably priced items that can truly make a difference in their lives. Thank you, mypillow.com, for bringing such immense comfort and joy into our lives.
B Brian Smith
52 days ago

Happy customer, numerous purchases.

My review for mypillow.com Purchased pillows last year and the sleep wear relax hoodie for my wife towards her Christmas pressy this year, she loved it ! Their products are amazing value and quality second to non ! Everything about this company is excellent. The parent company is in the USA but the UK company is run exactly the same........ top quality at a reasonable price!!!
B Barbara Wanczyk
56 days ago

True American Quality, Disappointing Reality

As a loyal supporter of American-made products, I was excited to order a bedsheet set from mypillow.com after seeing their inspiring TV commercials showcasing American workers in an American factory. However, upon receiving the product, my excitement turned into disappointment when I discovered that the sheets were labeled as "Made in India." This deceptive advertising not only shattered my belief in the brand's integrity but also left me disheartened as a consumer trying to support American businesses. To make matters worse, the quality of the sheets did not meet my expectations. Despite expecting top-notch American craftsmanship, the sheets turned out to be of poor quality, thin, and incredibly prone to wrinkling after just one wash. It's disheartening to see a brand I believed in fall short of its promises and deliver a subpar product. I hope mypillow.com reconsiders their marketing practices and prioritizes transparency to regain the trust of their customers. As a consumer, I value honesty and authenticity, especially when it comes to supporting American businesses. This experience serves as a reminder to always verify the origin and quality of products, even when they are endorsed as "Made in USA" through appealing advertisements.
B Barbara Wanczyk
56 days ago

False advertising, not made in USA

My review for mypillow.com I ordered a bedsheet set in the summer of 2023. They were advertised on TV as being made in the USA with clips of American workers in My Pillow's American factory. However, the tags on the sheets state, "Made in India." Part of the reason I ordered these was because I believed they were American-made and want to do all I can to support American businesses. By the way, the sheets are poor quality, thin and impossibly-wrinkled material once they are washed. A rip-off and a deception.
D DONN KELLY
62 days ago

Exceptionally Easy Return Process and Quality Products!

I can't help but disagree with the negative feedback about MyPillow. I accidentally ordered pillowcases and needed to return them. To my surprise, the return process was incredibly easy and hassle-free. The website did charge a processing fee, but personally, I found it reasonable given the convenience and efficiency of the entire return procedure. Now, about the products, I must commend the quality. While the previous review hints at average products, I found them to be nothing short of excellent. The pillowcases were top-notch and certainly exceeded my expectations. The comfort, durability, and overall craftsmanship were truly exceptional. The convenience of ordering from MyPillow's website and having the products delivered directly to my doorstep is a huge plus. Plus, the peace of mind of knowing that I can rely on their warranty is priceless. I understand the concerns about the company's financial state, but based on my experiences, the quality and service speak for themselves. In conclusion, I highly recommend MyPillow for their quality products, seamless return process, and excellent customer service. Ignore the negativity and give them a try – you won't be disappointed!

Introduction

Mypillow.com is a popular online retailer of pillows and related bedding accessories. Founded in 2004 by inventor Mike Lindell, their flagship product is the MyPillow, which is designed to provide comfort and support to those who suffer from neck pain, sleep apnea, snoring, and other sleep-related conditions. Since then, they have expanded their product line to include sheets, mattress toppers, pet beds, and more. With over 40 million pillows sold to date, MyPillow has quickly become a household name in the bedding industry.

Pros and Cons

Pros:
  • MyPillow products are designed to provide comfort and support for those with sleep-related conditions
  • Large selection of bedding products available, including sheets and mattress toppers
  • 30-day money-back guarantee
  • Easy to navigate website with a clean design
  • Customizable pillows available for personalized comfort
Cons:
  • Some customers have reported issues with the pillows losing shape and becoming lumpy over time
  • Higher price point compared to other bedding brands
  • Some customers have reported issues with customer service

User Experience

MyPillow.com offers a user-friendly shopping experience, with easy navigation and a clean, modern design. Customers can easily browse their selection of products, which includes detailed product descriptions and high-quality images. The site also offers a tool to help customers choose the right pillow based on their specific needs. Overall, the user experience is smooth and intuitive.

Pricing and Value for Money

MyPillow products are priced higher than the average bedding brand, with a standard pillow starting at $59.99. However, the company offers frequent promotions and discounts, which can help customers save money. Additionally, the products are designed to provide long-term comfort and support, which can make them worth the investment for those with sleep-related conditions.

Alternatives

Some popular alternatives to MyPillow include:
  • Casper pillows
  • Purple pillows
  • Tempur-Pedic pillows
  • Brooklinen pillows

Customer Service

While some customers have reported issues with customer service, the company does offer a 30-day money-back guarantee, which can provide peace of mind for those who are not satisfied with their purchase. Customer reviews indicate that the company is generally responsive and helpful in resolving issues and answering customer questions.

Product Quality and Selection

MyPillow products are designed to provide comfort and support for those with sleep-related conditions. The selection includes a variety of pillows, sheets, mattress toppers, and pet beds. The company also offers customizable pillows for personalized comfort. The quality of the products is generally high, although some customers have reported issues with the pillows losing shape over time.

Website Usability

The MyPillow website is easy to navigate, with a clear, modern design. The site features detailed product descriptions and high-quality images, making it easy for customers to find the products they need. The checkout process is fast and straightforward, and the site accepts a variety of payment options.

Returns and Exchanges

MyPillow offers a 30-day money-back guarantee for all of their products. Customers can return or exchange their product within 30 days of purchase, as long as it is in new, unused condition. The company also offers a 10-year warranty on their pillows, giving customers added peace of mind.

Promotions and Discounts

MyPillow offers frequent promotions and discounts to help customers save money on their purchases. Customers can sign up for the company's email newsletter to receive exclusive offers and deals, and the website features a "Deals" section that highlights current promotions.

Reputation

MyPillow has a solid reputation in the bedding industry, with over 40 million pillows sold to date. The company has received mixed reviews from customers, with some praising the products for their comfort and support, and others criticizing the pillows for losing shape over time. Overall, the company has a strong reputation for providing high-quality bedding products.

Payment Options

MyPillow accepts a variety of payment options, including major credit cards, PayPal, and Amazon Pay. Customers can choose the payment option that works best for them during the checkout process.

Loyalty Programs

MyPillow does not currently offer a loyalty program for customers.

Customer Reviews

Customer reviews of MyPillow products are mixed, with some customers raving about the comfort and support of the pillows, and others criticizing the pillows for losing shape over time. The company has an average rating of 4.1 out of 5 stars on Trustpilot, with some customers praising the customer service and others saying they had issues with it.

Community Involvement

MyPillow has been involved in a number of charitable initiatives, including donations to veterans' organizations and disaster relief efforts. The company also partners with a number of retailers and organizations to offer their products to customers.

Shipping and Costs

MyPillow offers free shipping on all orders over $49.99 within the United States. For orders under $49.99, shipping fees vary based on the order total and shipping location. The company ships to select international locations for an additional fee.