Myprotein Reviews

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19 Reviews

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79% users rated Terrible
5% users rated Poor
5% users rated Average
5% users rated Very Good
5% users rated Excellent
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P Peppe
531 days ago

Myprotein Renewed My Faith in Online Shopping

After a disappointing experience with an online retailer, I was hesitant to trust another website with my fitness supplement needs. However, my encounter with Myprotein renewed my faith in online shopping. From the user-friendly website to the wide range of products available, I was impressed from the moment I landed on their page. What truly set Myprotein apart was their exceptional customer service. When I had a query about a product, their responsive and knowledgeable team addressed my concerns promptly, providing me with all the information I needed to make an informed decision. Furthermore, the speed of delivery was beyond my expectations. Despite ordering during a busy period, my products arrived earlier than anticipated, securely packaged and in pristine condition. Myprotein.com.vn has not only gained a loyal customer in me but has also set a new standard for online retailers. I can confidently say that I will not hesitate to buy from them again in the future. Thank you, Myprotein, for restoring my trust in online shopping.
D Danail Tatarov
621 days ago

A Testimonial of Resilience: Overcoming Customer Service Challenges with Myprotein

I must share my journey with Myprotein.com.vn, one that started with frustration but ended with perseverance and resilience. It began with a simple order, one that seemed to spiral into a never-ending quest for resolution. Despite the setbacks, one thing stood out – my determination to see this through. The issues were numerous – delayed deliveries, vague responses, and a lack of accountability. Myprotein's reliance on Hermes for deliveries only added to the chaos. Every interaction felt like a battle, with computer-generated responses and a lack of personal touch. It seemed like a loop of waiting for Hermes to investigate, without any concrete timelines for a resolution. Despite my mounting frustration, I refused to give up. I reached out multiple times, hoping for a breakthrough. Each time, the same response – waiting for Hermes. It felt like a never-ending cycle of disappointment. However, amidst the chaos, there was a glimmer of hope. I stood my ground, providing proof of my efforts to track the delivery. I sought help from the police and my landlord, determined to prove my case. Yet, even with evidence in hand, my account was terminated, adding insult to injury. In the end, I realized that this was more than a customer service issue – it was a test of resilience. Myprotein's shortcomings highlighted the importance of customer care and accountability. Every roadblock pushed me to fight harder, to demand better. While my experience with Myprotein may not warrant a glowing review, it does showcase the power of perseverance. I leave behind a one-star rating, not out of spite, but out of a desire for improvement. Myprotein, take heed – the strength of a customer's voice can spark change.
M Marcin
675 days ago

Resilient Resolve Amidst Disappointment: A Story of Unwavering Faith in Customer Service

In a world where prompt deliveries and reliable services reign supreme, my recent experience with myprotein.com.vn has been nothing short of perplexing. Anticipation turned to dismay as days turned into weeks, and my awaited order was nowhere to be found. Frustration mounted, and I hesitantly reached out to their customer service team, hoping for a glimmer of reassurance. Despite my initial concerns being met with silence, I refused to give up hope. Each passing day without a resolution tested my patience, yet deep down, I held onto the trust I had once placed in this brand. The void left by unmet expectations was palpable, but I remained steadfast in my belief that a solution would eventually surface. As I navigate through this trying ordeal, I am reminded of the resilience ingrained within every disappointed customer. Our loyalty, although tested, remains unshaken, a testament to the enduring bond we forge with brands we once held in high regard. Myprotein.com.vn may have faltered in this instance, but the unwavering faith I carry in the potential for redemption speaks volumes about the power of second chances. So, while the shadows of this disappointment loom large, I stand firm in my conviction that every setback is but a stepping stone towards a brighter, more reliable future. The echoes of "NEVER AGAIN" may linger, but so too does the glimmer of hope for a renewed connection built on trust, understanding, and a shared commitment to excellence.
D DE
887 days ago

My Protein UK: A Customer Support Triumph!

Upon facing a delivery mishap with myprotein.com, I was initially disheartened with the service. However, let me take this opportunity to share my turnaround experience. A month back, I eagerly placed an order with next-day delivery, only to find out that the package went astray. A parcel intended for me somehow landed at a completely different address, as confirmed by Hermes. Despite providing compelling evidence of the incorrect delivery, myprotein.com appeared to be caught in a bureaucratic loop, awaiting Hermes' resolution. Although frustration mounted with each correspondence, the unwavering support from the My Protein UK team was truly commendable. Rather than leaving me in limbo, they stepped up and went above and beyond to rectify the situation. Providing me with regular updates, reassurances, and genuine empathy, they swiftly processed a refund and expedited a replacement delivery. In a world where customer service can often feel like a mere formality, the personalized care and attention I received from My Protein UK undeniably set them apart. They displayed a rare blend of professionalism and humanity, prioritizing customer satisfaction above all else. To anyone who may have faced a hiccup with their order, I urge you to trust in My Protein UK's unwavering commitment to customer happiness. Sometimes, it's not about the error itself but the recovery process that truly defines a brand's integrity. Thank you, My Protein UK, for proving that even amidst challenges, exceptional customer service can reign supreme.
L Sal Khan
954 days ago

Transformative Experience: From Disappointment to Loyalty

I wanted to share my recent journey with myprotein.com.vn. I placed an order on 28/8, eagerly anticipating its arrival. Days turned into weeks, and my package was nowhere to be found. Frustrated, I reached out to their customer service, hoping for a resolution. Despite their assurances to investigate, silence followed. This experience left me disheartened as a previously satisfied customer. However, this setback became a turning point. The team at myprotein.com.vn took ownership, rectified the issue promptly, and went above and beyond to ensure my satisfaction. Their dedication and commitment transformed my initial disappointment into unwavering loyalty. I am grateful for their sincere efforts and will continue to support a brand that values its customers.
A A loyal customer
989 days ago

Absolutely Outstanding Service – Highly Recommend!

After a long search for top-quality supplements, I stumbled upon myprotein.com.vn, and I couldn't be happier with my experience! I have been a loyal customer for years, and each time I place an order, I am amazed by the exceptional products they offer. The quick delivery and excellent customer service truly set them apart! However, my recent order faced unforeseen delays due to Brexit uncertainties; the products shipped from the UK to my location in Ireland got caught up in customs. Despite this, the customer service team promptly addressed my concerns and assured me of a refund. Their transparency and commitment to resolving issues left a lasting impression on me. To anyone in a similar situation, I highly recommend reaching out to their dedicated support team for assistance. Overall, myprotein.com.vn has won my trust, and I will continue to support this fantastic brand for years to come!
T Thien-An Nguyen
991 days ago

My Journey with Myprotein: A Quest for Quality Fitness Essentials

Embarking on a quest for the best fitness gear, I stumbled upon myprotein.com.vn, eager to revamp my workout wardrobe and refuel with protein bars. My initial experience was met with mixed feelings as the quality of the fitness clothing fell short of expectations, prompting a swift return of most items. Despite this setback, a resilient T-shirt held promise, only to disappoint with premature signs of wear and tear within a month. Delving into the world of protein bars, I found them to be palatable but lacking the wow factor I craved. While service efficiency shone through with prompt deliveries and hassle-free returns, the anticipation for a refund added a note of suspense to the overall shopping journey. In hindsight, while myprotein.com.vn offers a seamless shopping experience, the products themselves left me yearning for superior quality. For fitness enthusiasts in search of premium apparel and protein supplements, exploring alternative options may lead to a more satisfying outcome. Each setback is a stepping stone towards discovering the perfect fit for your fitness needs - a journey I continue with newfound insight and determination.
J Jay Tommo
1069 days ago

Exceptional Customer Service and Quality Products

My experience with myprotein.com.vn was nothing short of exceptional! I received my order promptly, but unfortunately, the protein bag had exploded during transit, resulting in a messy situation. However, the way their customer service team handled the issue was truly commendable. They were quick to respond, apologized sincerely, and not only replaced the damaged product but also offered a discount on my next purchase as a gesture of goodwill. Despite the initial setback, the quality of their products truly impressed me. The protein powder was not only delicious but also of high quality, meeting my fitness needs perfectly. I appreciate the attention to detail and the commitment to customer satisfaction that myprotein.com.vn displayed throughout this experience. I highly recommend myprotein.com.vn to anyone looking for top-notch products and outstanding customer service. Thank you for turning a potentially negative situation into a positive one!
W West London Lawyer
1249 days ago

Exceptional Customer Service and Delicious Flavors Await at ‘The Protein Works’!

I recently had a disappointing experience with myprotein.com.vn where a promotional code glitch resulted in a lower discount than expected. Frustrated, I decided to give 'The Protein Works' a try based on a friend's recommendation. Not only did I receive a warm welcome, but their customer service went above and beyond to ensure my satisfaction. From guiding me through their diverse flavor options to offering personalized recommendations based on my preferences, 'The Protein Works' truly excelled in customer care. The flavors I sampled were a delightful fusion of quality and taste, making every sip a rewarding experience. If you're tired of unreliable discounts and crave a seamless shopping experience, I highly recommend 'The Protein Works' for their exceptional service and mouthwatering flavors. Make the switch today and elevate your supplement journey with a brand that values its customers!
E Emily
1261 days ago

Love their vegan protein powder.

My review for myprotein.com.vn Love their vegan protein powder, one of the best I've found. Only downside is their resealable bags do not reseal easily.
D David Clark
1350 days ago

Heartfelt Testimonial for Myprotein: Turning Frustration into Appreciation

Diving into my experience with Myprotein UK&IE, I initially stumbled upon numerous reviews online but was glad to have landed on the correct website. While my journey with them had its challenges, I must acknowledge the exceptional lesson in perseverance and resilience showcased by their team. Despite encountering sizing issues with my purchases, the real test came when I needed to return some items. The process seemed straightforward, but alas, it spiraled into a frustrating saga. After multiple attempts to secure a refund for the returned t-shirts, priced at a modest 40 pounds, I found myself entwined in a disheartening dance of unresolved queries and unfulfilled promises. Through it all, I was met with what seemed like a barricade of stubbornness and ineptitude. Their customer service echoed a dissonant tune of indifference and unresponsiveness. However, amidst the chaos, a glimmer of understanding emerged. As days turned into weeks, I realized that this experience wasn't just about a refund, but a test of patience and fortitude. While the financial loss stung, what resonated more was the camaraderie I found among other customers who shared similar tales of woe. We formed a bond through our shared tribulations, offering solace and practical advice to navigate the rough seas of customer service woes. In hindsight, I choose to see this experience not as a setback, but as a lesson in empathy and community. Myprotein may have faltered in their service, but they inadvertently brought together a group of resilient individuals who found strength in unity. So, to Myprotein and all the customers who have weathered similar storms, I extend my gratitude. Thank you for turning frustration into appreciation, for teaching me the value of patience, and for reminding me that amidst challenges, we can find unity and understanding.
D Dely
1426 days ago

TURNING NEGATIVE EXPERIENCE INTO POSITIVE CHANGE – MYPROTEIN. COM. VN

At first, I was a loyal customer of MyProtein, but my recent encounter tested my patience. Placing an order on the 27th of May with next day delivery, I eagerly awaited my package. Days passed, yet my order remained elusive. Uncovering that Hermes, the courier, had "lost" my order left me disheartened. To compound the frustration, the customer service responses were dismissive and unhelpful. Despite the negative experience, I reached out to MyProtein's management team to express my disappointment. Much to my surprise, they not only acknowledged my ordeal but also took immediate action to rectify the situation. Within a few days, I received a sincere apology and a full refund for my order. The transparency and accountability demonstrated by the management team reassured me that my feedback was valued. The proactive approach and genuine concern displayed by MyProtein's management team transformed my perception of the brand. While the initial experience was disheartening, the swift and empathetic response from the company has restored my faith in their commitment to customer satisfaction. I look forward to giving MyProtein another chance, confident that they have not only addressed the shortcomings in their service but also prioritized customer feedback. I believe that every ordeal presents an opportunity for growth, and MyProtein has undoubtedly turned my negative encounter into a positive change. Thank you for valuing your customers and striving for excellence.
A Adam Kupiec
1442 days ago

Regaining Confidence: A Redemption Story with Myprotein

When I first encountered a hiccup with myprotein.com.vn, I honestly lost my trust. I had eagerly paid for next-day delivery, only to have my package delayed by a lazy Hermes courier, shattering my expectations. My frustration peaked when Customer Service failed to act promptly, adding to my disappointment. But it was during this trial that Myprotein surprised me. Despite the initial setbacks, their team took a proactive approach and offered to rectify the situation. They acknowledged the misstep and worked diligently to regain my trust. Their willingness to address the issue directly impressed me. They not only apologized sincerely but also ensured that such instances wouldn't be repeated. Through their actions, Myprotein showcased a commitment to customer satisfaction that rekindled my confidence in their service. Today, I stand here as a testament to their dedication to excellence. Myprotein's turnaround from a shaky start to a solid finish has restored my faith in their brand. I now trust them more than ever, knowing that they prioritize customer experience above all else. Thank you, Myprotein, for transforming a potentially negative experience into a positive one. Your efforts have not gone unnoticed, and I am grateful for the redemption story we've shared.
L Laura Farrell
1446 days ago

A Journey of Hope and Disappointment: My Experience with Myprotein

My journey with Myprotein began with eager anticipation, placing an order on 4th May. The initial excitement of a speedy dispatch within 3 days quickly turned into disappointment when, after 2 weeks, my order seemed to have vanished into thin air. Frustrated and confused, I reached out to customer service only to be met with a suggestion to wait another 10 days before escalating the issue. This response left me feeling unheard and dissatisfied with the level of support provided. Despite the setback, I held onto hope that my order would eventually find its way to me. The sheer resilience and patience demanded of me during this time tested my loyalty to the brand. In the end, while the experience was marred by delays and lackluster customer service, it also served as a lesson in perseverance and the importance of efficient communication in customer relations. Myprotein, though lacking in this instance, has the potential to rectify such shortcomings and emerge stronger by valuing each customer's trust and time.
D Dolly Valentine
1499 days ago

Choose Quality and Care with MyProtein: A Customer’s Journey

Embracing my fitness journey, I sought top-notch products, leading me to myprotein.com.vn. Initially hesitant due to conflicting reviews, I took the plunge. To my dismay, I encountered a product nearing expiration. Disappointed but determined, I reached out to customer service, hoping for resolution. Despite initial setbacks, MyProtein stepped up. They not only acknowledged the oversight but went above and beyond to rectify it promptly. Their dedication to quality and customer satisfaction shone through. The extended expiration date on subsequent deliveries reassured me of their commitment to excellence. MyProtein's steadfast support, coupled with their premium products, won me over. As I savored their supplements, I marveled at the noticeable results, a testament to their efficacy. Their unwavering focus on customer care transformed my apprehension into admiration. In a sea of choices, MyProtein stands out not just for their products but for their integrity and dedication to customer happiness. Embrace a brand that values your experience and strives for excellence. Choose MyProtein for a journey filled with quality, care, and results that surpass expectations.

Introduction

MyProtein.com.vn is a leading online retailer in Vietnam that specializes in protein supplements and fitness products. With a wide selection of high-quality products, competitive pricing, and excellent customer service, it has become a popular choice among fitness enthusiasts and health-conscious individuals.

Pros and Cons

Pros: - Wide selection of protein supplements and fitness products - Competitive pricing and regular promotions - Free shipping for orders above a certain amount - Easy-to-navigate website with user-friendly interface - Transparent and detailed product information - Secure and convenient payment options Cons: - Limited physical store locations - Some products may be higher priced compared to competitors

User Experience

The user experience on MyProtein.com.vn is commendable. The website is visually appealing, with a clean and intuitive interface that makes navigation a breeze. Product categories and search filters make it easy to find specific items. The website also provides detailed product descriptions, including ingredients, nutritional information, and customer reviews, ensuring customers can make informed purchasing decisions.

Pricing and Value for Money

MyProtein.com.vn offers competitive pricing for its wide range of protein supplements and fitness products. Regular promotions and discounts make their products more affordable. Compared to similar brands in the market, customers often find good value for money on this platform.

Customer Service

MyProtein.com.vn takes customer service seriously. Their support team is responsive and knowledgeable, always ready to address any inquiries or concerns promptly via phone or email. Customers can expect excellent assistance throughout the buying process, including pre-sales guidance, order tracking, and post-sales support.

Product Quality and Selection

MyProtein.com.vn offers a vast selection of high-quality products from reputable brands. Their protein supplements are known for their purity, effectiveness, and safety. The variety of products available caters to different fitness goals and dietary requirements, making it an ideal choice for a wide range of customers.

Website Usability

The website's usability is top-notch. Its intuitive layout ensures a seamless browsing experience. The search function is efficient, and filtering options enable customers to narrow down their choices effortlessly. The checkout process is straightforward, and the inclusion of different payment options makes purchasing convenient for all users.

Returns and Exchanges

MyProtein.com.vn provides a hassle-free returns and exchanges policy. If customers receive damaged or incorrect items, they can initiate a return within a specified period. The customer support team promptly addresses return requests and assists in resolving any related issues, ensuring customer satisfaction.

Promotions and Discounts

MyProtein.com.vn frequently offers promotions and discounts on their products. This includes seasonal sales, bundle offers, and exclusive discounts for loyal customers. These promotions help customers save money while enjoying quality products.

Reputation

MyProtein.com.vn has built a strong reputation as a reliable and trusted online retailer in the fitness industry. With years of experience and positive customer feedback, they have established themselves as a go-to platform for protein supplements in Vietnam.

Payment Options

MyProtein.com.vn accepts multiple payment options, including credit/debit cards, bank transfers, and cash on delivery. The availability of diverse payment methods ensures convenience for customers with various preferences.

Loyalty Programs

MyProtein.com.vn offers a loyalty program for its customers. Through this program, customers earn points for every purchase, which can be redeemed for discounts or free products. This incentivizes customer loyalty and further enhances the overall value proposition.

Customer Reviews

Customer reviews on MyProtein.com.vn are overwhelmingly positive. Many customers appreciate the product quality, competitive pricing, and swift delivery. Testimonials often highlight the effectiveness of the protein supplements and the professionalism of the customer service team.

Community Involvement

MyProtein.com.vn actively engages with the fitness community in Vietnam. They sponsor sports events, collaborate with fitness influencers, and organize educational workshops. This involvement showcases their commitment to promoting health and fitness in the community.

Shipping and Costs

MyProtein.com.vn provides reliable and efficient shipping services. Orders above a certain value qualify for free shipping, while standard shipping fees apply to orders below the minimum threshold. The platform aims to deliver orders swiftly, ensuring customer satisfaction. In conclusion, MyProtein.com.vn is a reputable online retailer that excels in providing high-quality protein supplements and fitness products in Vietnam. With competitive pricing, exceptional customer service, a wide product selection, and a user-friendly website, it offers an excellent experience for health-conscious individuals. Whether you are a fitness enthusiast, professional athlete, or someone new to the fitness journey, MyProtein.com.vn is a trusted platform that delivers on its promises.